SlideShare a Scribd company logo
Mobile CRM




                          Do you know your readers?
                         Check-in     Unlock     Connect

Thursday, May 12, 2011
Est. early 2009
                       Pioneers in interactive print
                  Founded by a recognized industry leader

                                 Backed by
                       Hitwise founder: Andrew Barlow
                     Government investment: Film Victoria



                         Significant market development



                                  Objective
                    Create a deeper engagement between
                         publishers and their readers


Thursday, May 12, 2011
In a fragmented media landscape,
                             youʼre competing for time...




Thursday, May 12, 2011
Over 1 Million Copies
                                sold...
                                             But,

                               Who are they?

                                   When were they reading it?


                               How can you reach them again?

Thursday, May 12, 2011
Connect directly with your readers




                         Make them repeat customers




Thursday, May 12, 2011
Readers                   to               and
   “Check-in”               “Unlock”         “Connect”

                           Bonus Content
        Scan the                                Your
                         Podcasts, Photos,
          Code                                reading
                         Videos and Author
         or SMS                              audience
                               Blogs




Thursday, May 12, 2011
CONTENT
Thursday, May 12, 2011
“DVD Extras”, for books




Thursday, May 12, 2011
SMS CONRAD
                               to
                         READIT (734348)




Thursday, May 12, 2011
Thursday, May 12, 2011
Thursday, May 12, 2011
SMS VENICE
                                to
                         READIT (732348)




Thursday, May 12, 2011
Thursday, May 12, 2011
Thursday, May 12, 2011
Leverage the Long Tail        Check-ins grow for the life of the
                                                                  book




               Readers “check-in”
                to unlock bonus
                    content         Check-Ins over 20 months?
                                       12% of total sales!
Thursday, May 12, 2011
Thursday, May 12, 2011
New marketing tools for authors to build their fan base

                                  Identify regional trends

                                 Send live event reminders

                                Track engagements from
                               multiple channels: Radio, TV,
                                 magazines, newspapers


                                 New connection with fans

                              Authors use events & activities
                                   to build a database
Thursday, May 12, 2011
Track media placement




                                        Print ads
                         PR & reviews   15,119 hits
                          18,533 hits

                                           Phone         Hits


    Street ads                             iPhone

                                         Blackberry
                                                        10,839

                                                        9,388

    21,254 hits                          Nokia N95      7,282

                                        Samsung A790    2,674

                                        Motorola Razr   6,928




Thursday, May 12, 2011
Thursday, May 12, 2011
Leverage your digital content
                          Connect with your readers

                               Antony McGregor Dey
                                 antony@link.me
                                   http://link.me
                                  @linkmetweets




Thursday, May 12, 2011

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Antony McGregor Dey (CEO link.me/QM Codes) - After the Scan: Mobile Content

  • 1. Mobile CRM Do you know your readers? Check-in Unlock Connect Thursday, May 12, 2011
  • 2. Est. early 2009 Pioneers in interactive print Founded by a recognized industry leader Backed by Hitwise founder: Andrew Barlow Government investment: Film Victoria Significant market development Objective Create a deeper engagement between publishers and their readers Thursday, May 12, 2011
  • 3. In a fragmented media landscape, youʼre competing for time... Thursday, May 12, 2011
  • 4. Over 1 Million Copies sold... But, Who are they? When were they reading it? How can you reach them again? Thursday, May 12, 2011
  • 5. Connect directly with your readers Make them repeat customers Thursday, May 12, 2011
  • 6. Readers to and “Check-in” “Unlock” “Connect” Bonus Content Scan the Your Podcasts, Photos, Code reading Videos and Author or SMS audience Blogs Thursday, May 12, 2011
  • 8. “DVD Extras”, for books Thursday, May 12, 2011
  • 9. SMS CONRAD to READIT (734348) Thursday, May 12, 2011
  • 12. SMS VENICE to READIT (732348) Thursday, May 12, 2011
  • 15. Leverage the Long Tail Check-ins grow for the life of the book Readers “check-in” to unlock bonus content Check-Ins over 20 months? 12% of total sales! Thursday, May 12, 2011
  • 17. New marketing tools for authors to build their fan base Identify regional trends Send live event reminders Track engagements from multiple channels: Radio, TV, magazines, newspapers New connection with fans Authors use events & activities to build a database Thursday, May 12, 2011
  • 18. Track media placement Print ads PR & reviews 15,119 hits 18,533 hits Phone Hits Street ads iPhone Blackberry 10,839 9,388 21,254 hits Nokia N95 7,282 Samsung A790 2,674 Motorola Razr 6,928 Thursday, May 12, 2011
  • 20. Leverage your digital content Connect with your readers Antony McGregor Dey antony@link.me http://link.me @linkmetweets Thursday, May 12, 2011