Ann-Marie Pope is seeking a position that allows her to utilize her excellent customer service, organizational, administrative, and leadership skills. She has over 5 years of experience in office management roles. She holds a Bachelor's Degree in Spanish from Georgia Southern University and is proficient in Microsoft Office, QuickBooks, and Access. Her skills include adaptability, time management, leadership, communication, and problem solving. She volunteers with animal rescue organizations and has held leadership roles in campus organizations.
How to deliver a scalable enterprise onboarding experience to your smb customersTotango
From Customer Success Summit 2017 - Justin Oberbauer, VP Customer Success at ProsperWorks, discusses "How to Deliver a Scalable Enterprise Onboarding Experience to Your SMB Customers".
Learn more about Customer Success Summit: http://customersuccesssummit.com
Totango is the leading enterprise- grade customer success platform that helps recurring revenue businesses proactively impact business outcomes with customer success. With solutions to empower Customer Success Teams or entire companies, Totango enables everyone to participate in customer success.
Learn more at www.totango.com.
A solid background in Sales, Accounts Payable, Customer Service, and additional supervisory and training experience coupled with Human Resources and Credit underwriting.
How to deliver a scalable enterprise onboarding experience to your smb customersTotango
From Customer Success Summit 2017 - Justin Oberbauer, VP Customer Success at ProsperWorks, discusses "How to Deliver a Scalable Enterprise Onboarding Experience to Your SMB Customers".
Learn more about Customer Success Summit: http://customersuccesssummit.com
Totango is the leading enterprise- grade customer success platform that helps recurring revenue businesses proactively impact business outcomes with customer success. With solutions to empower Customer Success Teams or entire companies, Totango enables everyone to participate in customer success.
Learn more at www.totango.com.
A solid background in Sales, Accounts Payable, Customer Service, and additional supervisory and training experience coupled with Human Resources and Credit underwriting.
20+ years experience providing accurate, quality, professional CAD drawings, on time, and within budget, while
ensuring client satisfaction, before, during, and after the process. Strong understanding of engineering and design
principles. Familiar with all phases of engineering and architectural design including layout, sections, elevations,
schematics, fabrication and installation drawings, specifications, bill of materials, and design calculations.
1. Ann-Marie Pope
770-883-2868
Annmarie2008@yahoo.com
Objective Obtain a position with a company that will allow me the opportunity to
work independently or as a part of a team, utilizing my excellent
customer service skills, organizational, administrative and leadership
skills, while working with a diverse group of people on a daily basis and
providing the opportunity for growth and the continuing opportunity to
learn.
Education Georgia Southern University, Statesboro, GA
Bachelor of Arts in Spanish Graduated: May 2009
Overall GPA: 3.28, Major GPA: 3.8
Experience Trees Plus, LTD, Home Office, GA
Office Manager, 2011-2015
• Provide excellent customer service at all times
• Accounts payable and billable
• Create daily schedules for estimators and crews
• Create all invoices and complete all follow ups with customers
• Maintain all job cost analysis reports and other reports as necessary
• All office duties as necessary
Newton Country Health Department, Covington, GA
Program Associate, 2011
• Process all client paperwork
• Complete all client intakes, processing a client from start to finish
• All administrative tasks as necessary
• Provide excellent customer service at all times
404-CUT-TREE, Norcross, GA
Office Manager, 2009-2010
• Create daily schedules for estimators, crews, and all deliveries
• Create weekly reports and present at weekly meetings
• Assist customers with any and all issues
• Follow and keep track of all new marketing plans, track progress of
individual programs
• Create all invoices for both tree services and mulch sales
Computer Skills Microsoft Office Suite, Quick Books, Outlook, and Access, WPM: 60+
Skills Adaptable, Time Management, Leadership, Self-Awareness, Self-Management,
Effective Communication, Problem Solving, Decision Making, Empathy,
Careful, Responsible, Committed, Cheerful, Organized, Punctual, Efficient,
Work well under pressure, Dedicated, Self Starter
Volunteer/Organizations
Foster for Pound Puppies N Kittens Rescue and Atlanta Boxer Rescue
Member of Statesboro Noon Lions Club, 2009
President of Georgia Southern Campus Lions Club, 2005-2007