Michelle Mattingly is an organized self-starter with experience in office management, nannying, administrative support, cash management, and technical support. She has a track record of excelling in high-pressure environments and consistently receives awards and high marks for efficiency, output, and low error rates. Mattingly is skilled in Microsoft Office, Lytec Medical Management, SQL, Great Plains, and ADP software. She seeks new opportunities where she can apply her complex problem-solving abilities and talent for pleasing both consumers and management.

1. Michelle Mattingly
Organized self-starter that excels in high pressure environments
6016 Barton Hills Dr Apt 105
Fort Worth, TX 76112
(682) 556-4701
michellelynnkemp@gmail.com
EXPERIENCE
Gumm Psychological Services, ​Hurst, TX — ​Office
Manager
Jan 2016- Present
● Complete billing for 90 patients a week
● Handle front to back accounting for two Psychologists
● Caught up six months of EOB entry in 60 days in addition to
regular duties
The Sails Family, ​NRH, TX— ​Nanny
November 2014 - Jan 2016
● Managed 3 pre-teen and teen girls schedule
● Completed errands, cooking, and household management
● Tutored, oversaw daily activities and busy academic and athletic
commitments
The LaSalle Group, ​Irving,TX​​— ​Administrative Assistant
Feb 2013 - Jan 2014
● Responsible for supporting financial reconciliation processes by
completing research and analysis of monthly balance sheets
including presenting findings and monthly balance reports to
the organizations controllership
● Developed, implemented, and maintained a filing system that
was responsible for organizing A/P, A/R, and vendor files,
ensuring that all records were easily accessible and accurate
● Provided administrative support to the organization's executive
team including drafting correspondence/communications,
schedule management, meeting planning/facilitation and
general office duties
Autonation, ​Irving,TX​​— ​Cash Management Associate
Nov 2010 - Feb 2013
● Processed an average of 150 car sales a day from 24 different
dealerships
● Maintained 24 separate cash accounts for separate dealerships
which had to balance at the end of each day
● Responsible for training all new Cash Management Associates,
with an average of 80% becoming top performers
SKILLS
Microsoft Office Suite
Lytec Medical Management
SQL Database Management
Great Plains
ADP
Consistent performer under
various dynamic
environments
Complex Problem Solving
Ability to please consumers
and management with ease
AWARDS
Employee of the Month
awarded multiple times
Employee of the Quarter in
an office of 250 employees
twice
Consistent Marks for
efficiency, high output, and
low error margins

2. The Pinnacle Corp, ​Arlington, TX​​— ​Technical Support
Associate
June 2006 - Nov 2010
● Closed 20 support tickets daily, and was consistently awarded as
the highest or second highest biller in the department
● Chosen to implement, train, and maintain new technical
manuals for our software systems
● Chosen twice by customers as the most proficient and helpful
associate in our yearly survey
● Average billing hours was 90% efficient on average
EDUCATION
Tarrant County College, ​Arlington TX — ​Business and
English Major
Aug 2008 - June 2010
Writing Samples available upon request
References available upon request