Anna Kurghinyan has over 15 years of experience in business management, project management, marketing, operations, and customer support roles. She is fluent in English, Russian, and Armenian with intermediate French skills. She has a Master's degree in Biological Science and is a certified nurse. Her resume details her work history, responsibilities, and accomplishments in various roles from 2014 to present. She provides contact information for references who can attest to her strong work ethic and job performance.

1. Anna Kurghinyan
Address: Montreal, Canada; email: anna_kurg@yahoo.com; cell phone: 438 885 0283
Education_____________________________________________
Master of Biological Science (MS)
Nurse (diploma)
British Certificate in Marketing, Management and Trading
Language Proficiency
Fluent in English, Russian, Armenian with intermediate French
Skills/Strengths
Prompt decision making, perfect communication and diplomacy skills, prudent negotiating skills, ability
to work independently and in team environment, responsible, reliable, friendly, self-starter, professional.
Computer Skills
Microsoft Office (MS Word, MS Excel, Power Point), Photoshop, Outlook Express, Adobe Premiere
Pro CS3, Internet, Many cloud based applications.
Business Experience____________________________________
2014 – to date
iHIT
Project Manager and Senior Implementation Director (SAAS), New York, NY
Main Duties:
 Managing outsourced projects from concept through to completion
 Defining the scope of the project in collaboration with senior management
 Creating a detailed work plan and managing the full project lifecycle
 Determining the resources (time, money, equipment, etc) required to complete the project
 Developing a schedule for project completion that effectively allocates the resources to the
activities
 Weekly, monthly and yearly reports to stakeholders.
 Recruiting and managing staff with appropriate skills for the project activities
 Executing the project according to the project plan
 Determining customers' needs and desires
 Working closely with IT team on the development of new products
 Planning and Implementing customized trainings
 Attending and scheduling team and the client meetings
2013 – 2016
Bodybuilding supplements online store, eCommerce business

2. Logistics and customer support manager – Leeds, UK
Main Duties:
 Dealing with customers on daily bases
 Dealing with the shipping partner companies
 Dealing with reships and refunds
 Insuring customer satisfactions
 Inventory Management
 Managing orders in magento
 Preparing monthly reports
 Training new employees
2013 – 2014
Kristina Keneally, CEO, Basketball Australia and former Premier of NSW
Executive Assistant
Main Duties:
 Outbound calling to clients, vendors or others / making appointments
 Diary management
 Responding to emails and letters
 Preparing documents to template specifications
 Market research, work with different databases
 Data analysis/entry into Excel, Word and other programs
 Travel planning and coordination
2012 – 2014
“Lehnhardt Akademie”, Rehabilitation for hearing impaired children in Armenia, Yerevan, AR
Project and Account Manager
Main Duties:
 Developing the marketing strategy and plan.
 Managing online community and engaging parents into communication.
 Managing different budgets.
 Making children focused decisions.
 Communication with parents.
 Weekly, monthly and yearly reports to stakeholders.
 Organizing rehabilitation activities.
 Managing all live/promotional events as required; work closely with partners, 3rd parties and
stakeholders to identify and deliver project plans.
2010 – 2013
“GOTRYITON”, user generated fashion 2.0 website, New York, NY
Curator and Team Lead
Main Duties:
 Curate content on the site.
 Monitoring user generated photos and comments.
 Managing a team of 10 moderators, based worldwide.
 Report writing.
 Monitoring bugs and reposting if any.
 Ensuring high quality of the content throughout the day.

3. 2011 – 2012
“Fxedge”, trading company, Florida, US
Operations and Project Manager
Main Duties:
 Oversee activities directly related to making products or providing services.
 Direct and coordinate activities of businesses or departments.
 Manage staff, affiliates, preparing work schedules and assigning specific duties.
 Establish and implement departmental policies, goals, objectives, and procedures.
 Determine staffing requirements, interview, hire and train new employees, or oversee those
personnel processes.
 Plan and direct activities such as sales promotions, coordinating with other department heads as
required.
2010 – 2016
“Dr. Dobias Healing Solutions Inc.”, Vancouver, Canada
Executive Assistant
Main Duties:
 Online research in the area of holistic veterinary medicine and homeopathy.
 Administrative support.
 Assisting with the introduction of holistic animal supplement line to the market.
 Helping with community building efforts.
2009 – 2010
“Logipi”, online community for supply chain professionals, Chicago, IL & Stockholm, Sweden
American-Swedish Company
Online Community Manager
Main Duties:
 Build and maintain our content distribution network by way of social media channels.
 Minute by minute participation in conversations that surround our content and brand, answer
comments, be a mediator.”
 Participate and promote company activities in social media.
 Manage and track link building campaigns, coordinated with all facets of our business.
 Create and update daily, weekly and monthly reports as well as company newsletter, diary and
correspondence management, analyze campaigns and translate data into recommendations and
plans for revising the social media campaigns.
 Communication management with clients.
 Taking responsibility for the smooth running and successful delivery of meetings and other
events including attendees, papers, logistics (e.g. travel, video conferencing, other technical
requirements).
 Ensuring that the diary is an accurate reflection of the Chairman's commitments.
 Anticipating and resolving issues in advance e.g. conflicting meetings.
 Thinking ahead, informing others of changes to schedule e.g. meetings running late.
 Responsible for organizing all necessary hotel and travel arrangements (international and
domestic) as required, including foreign currencies, hotels etc.
 Having regard for other meetings, time zones, transfer times etc.
 Responsible for accurately preparing travel itineraries including contact details, key addresses
etc. and any relevant documents.
 Reconciling expenses and claims promptly and accurately.
 Maintaining an up-to-date filing system, archiving of files as and when needed.
 Providing assistance with personal admin.

4.  Undertaking specific projects as requested.
2009 – 2010
“MT Translation Agency”, Moscow, RF
Remote Translator
Main Duties:
 Translation of different texts and documents.
2007 - 2008
OSCE/ODIHR Election Observation Mission, Yerevan, RA
Interpreter
Main Duties:
 Served as a personal interpreter at OSCE.
2008 - 2009
“A-data Systems international”, data management company, Yerevan, RA
Marketing and Communication Manager
Main Duties:
 Finding and developing relationships with international clients.
 Negotiation.
 Monitoring competitive literature, websites, specifications and other communications.
 Analyzes this competitive information to identify changes and trends.
 Developing marketing communications plan.
2004 - 2007
“TEA studio”, advertising agency, Yerevan, RA
Business executive
Main Duties:
 Managing activities.
 Organizing activities.
 Finding and negotiating with clients.
 Creating sales leads.
 Recruiting activities, leading sales team.
 Writing and signing contracts, writing media plans.
 Selling advertising packages.
 Conformation and presentation of financial reports to municipal bodies, quarterly financial
reports to board of directors, etc.
 Creating business plan for advertising strategy.
 Monitoring advertising campaign.
 Public relations with customers and commercial structures of TV channels.
 Organizing client dinners/entertainment and in-house lunches as required.
 Diary management.
 Booking and coordinating travel arrangements.
 Correspondence management.
2002 - 2004
“Ben’s food market”, food store, Seattle, WA, USA
Sales Manager
Main Duties:
 Managing activities.

5.  Organizing activities.
 Recruiting activities, leading sales team.
 Leading sales strategy,
 Diary management.
 Booking and coordinating travel arrangements.
 Correspondence management.
 Leading advertising strategy.
 Client relationship management,
 Organizing day work.
1997 - 2002
"Delta" Ltd., Diagnostic Industrial Center Yerevan, RA
Business Executive
Main Duties:
 Elaboration, testing and producing new diagnostic test systems.
 Quality control.
 Investigation of specific market, negotiation.
 Preparing reports and presentations,
 Diary management.
 Booking and coordinating travel arrangements,
 Correspondence management.
 Organization of seminars with various clinical laboratory staff and doctors.
1995 - 1997
Republican Hospital, Yerevan, RA
Laboratory Assistant
Main Duties:
 Blood sampling and laboratory testing
Reference Letters
Gary DeJarnett
CIO at ImplementHIT
Email: gd@implementhit.com
Anna has been with our company for more than two years and in that time has exceeded expectations in
terms of both work ethic and results. She has built valuable relationships with our most important
clients, several of whom have expressed to me their appreciation for her work. The bottom line is that
these days if we have an important task that needs to be accomplished, we give it to Anna to create the
plan and see it through to completion - and she does.
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Kristina Keneally
CEO, Basketball Australia
Former Premier of NSW
Email: keneallykk@gmail.com

6. Anna is a conscientious, dedicated and detail-oriented assistant. She can manage a variety of tasks very
well and is a quick-learner. I enjoyed working with her very much - I found her communication clear,
her work of high quality and her time management excellent. I would not hesitate to engage her services
again or recommend her to others.
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Marissa Evans
CEO
GO TRY IT ON, INC
781-856-0554
www.gotryiton.com
marissa@gotryiton.com
Anna is a pleasure to work with! She is responsive, professional and thoughtful in her work. She
goes out of her way to ensure high quality work and is helpful in determining what is best for our
business. She oversees and manages all community behavior and ongoing on the site. She ensures a high
quality experience for users.
Anna is an outstanding; she goes above and beyond duties assigned to her and takes on more
responsibilities than she is given. We feel blessed to have found such a superstar. She is capable,
thoughtful and extremely hard working.
Her work to date has been excellent and I’m pleased to continue to be able to work with her in the
future.
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Dr. PeterDobias, DVM
Founder and CEO, DDHS Inc.
1337 Terrace Ave, North Vancouver, BC V7R 1B3, Canada
(604) 982-0987
www.peterdobias.com
peter@peterdobias.com
I have been working with Anna since March of 2010 and feel very grateful to have found her. She shares
the same core values of integrity, excellent work ethics, has been a great team player, shows genuine
love for people and animals and is forthcoming and honest.
I also value Anna’s gentle and calm approach in dealing with others and her kind, conscientious and
reliable approach to work. She performs her task with much care and precision and I feel very grateful to
have worked with her.
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Dustin Mattison
Founder
Logipi - Branding Platform for Visionary Supply Chain Professionals
+1(847) 380-9613
Skype: dustinmattison
www.logipi.com
dustin@logipi.com

7. I highly recommend Anna Kurghinyan. Anna has proven herself as highly dedicated, results oriented,
efficient and trustworthy. She has consistently advanced in her proficiency and performance and can
independently solve problems and recommend solutions. I have no reservations to recommend her for
taking on increased responsibility.
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Hal PrestonBrent
President & CEO
Q Management Group
Skype: hal.preston.brent
I would highly recommend Anna Kurghinyan for any or all of your translation services. I believe she is
extremely professional, always on time and provides a high level of detail in her follow-up as to the
work she is has done. This makes it very easy to track her work which allows for easy budgeting and
control. Her English is excellent and with her professional business experience I find this combination
allows her to deliver outstanding results. I will continue to work with her and highly recommend her
work to others.
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SarahFradgley
STO/OSCE for Armenia 2008
E-mail: fradgleysarah@gmail.com
Phone: +44 791 467 22 36
Anna Kurghinyan worked as an interpreter in a multi-national team in Armenia. She has an excellent
command in English language, she is a pleasure to work with and I have no hesitation in
recommendation her as an interpreter and colleague.