Nathan Mellor
                     CritterMap Software LLC
Signup for links at http://eepurl.com/d9tZj
Agenda
 Motivations:
   About you
   About me
 Mindset for success
 Seven steps to make more money
“I heard about some high school kid that
wrote an app in a weekend and is now a
millionaire”
Is this you?
(licensed from Dilbert.com)
About me - 2009
 Worked for a major printer
    manufacturer for 12 years
   Feb 2009: “routine”
    meeting with boss
   Downsizing announced
   New house, new mortgage.
   March 27: Last day at work
   March 28th: Third child
    born
   April 2009:
    “Outplacement”
    counseling
What should I do?
Get a new “real” job
Do contracting
Consulting
My true passion:
“Become a successful online
 business owner”.
Nathan in 2010
 Reeducation through the Trade ACT
    Enrolled in University of San Francisco’s Internet
     Marketing program
 Developing an app on a new operating system called
 Android
   First launched to the market June 2010.
   Started at about 5 sales a day; I was aiming for ~56.
 Paid zero taxes AND got a refund.
Nathan in 2011
 Saw app rise to the top of the
    “Travel and Local” category paid
    apps in January.
   (Took a screenshot)
   App featured in Android Market in
    July 2011
   In December, survived a
    competitive threat from a publicly
    traded company that wanted me
    out of business
   Paid taxes
Nathan in 2012
 Still just one app – but it is a fulltime endeavor
 Making some revenue through in app purchases
 Still haven’t taken a “real” job.
No, it’s not just visualizing yourself surrounded by money.
Which person do you want to be?
What is he worried about?
    •Ideas
    •Research
    •Development
    •Quality
    •Publishing
    •Tech Support
    •Marketing
    •Improvements
    •Content creation
    •Business Deals
Your Biggest Obstacle to Success.
 True or False?
 Since your time is free, you can save a
 lot of money/overhead by doing most
 everything yourself.
Your Biggest Obstacle to Success.
 Myth: Since your time is free, you can save a
 lot of money/overhead by doing most
 everything yourself.
Fact: Your time is probably your
 biggest
 expense, therefore, anything you
 *do not* do yourself will likely save
 you money.
What is your time truly worth?
 What if you have a day job?
                                        My house
 What if you don’t have any
    income?
   In December 2010, I got a call
                                            Easy commute
    from several recruiters
   The job was not in San Francisco.
   The job was not in Portland                      Nice
                                                    Android
   It was three miles away.                          Job
   I wasn’t available. . .


            Columbia River
So... do you need an office building
and some venture capital?
What if you’re just a guy in a
corner office with a view?
College
Is this spam?     Educated, English
                Speaking, Industrious
                people are *anxious* to
                 work for you for $2.50
                       an hour.
      Meh?
Hiring People
 For the small businessman, usually means outsourcing
 Is it easier to:
    Get a contract from a spec and get competitive bids? (ie
      elance,Odesk,etc)
    Hire a part time freelancer? (ie Odesk,etc)
    OR
    Hire someone fulltime?
 What would you have them do?
What could you hire someone to
do?
 Eugie                              Rogelone
    Tech support
                                         Graphics specialist
    Help Guides
                                         Icons
 Jaimie, Hashir
    Experienced Android
                                         Layouts
     Developers                          Video production
 Daniel                             Zoraya
    Intern
                                       Content writer
    Tools and server programming
                                       Article Marketer
 Jennifer Joyce
    Beginning Android Developer     Armae
 TBH                                  Linkbuilder
    QA
                                     Enrico
                                       GIS Specialist
Let’s start with a graphics person
 You want to look for vector graphics
 Everyone in the Philippines takes Photoshop in
  college; look for Illustrator, others
 Other skills: video production, 3D, css
 They can learn
   Android icon standards
   Patch 9 files
   Prototype layouts
 Have them send you an email report each day
 Pay them via Paypal mass pay
OnlineJobs.ph

                About $325/month




                   Adobe
                Illustrator


              Video
            Animations
Project Management: BaseCamp
Starts with an audience
Who are the potential customers?
What are they looking for?
What do they buy now?




Ex: Garmin’s outdoor/fitness division had sales of
$400 million last year
Marketing funnel for Android Apps
                  Android Activations                 500,000 per day

AUDIENCE          Potentially interested in outdoor   (1%?) 5000
(target market)   navigation on a phone
PROSPECT          Know about your app (from           ??? Market Listing
                  Market listing/website)             ~600 website
LEAD              Have tried your free app            800

CUSTOMER          Have paid for something (paid       100
                  app, in app purchase)
EVANGELIST        Will recommend your app, rate,      5
                  and share
LOYALIST          Will buy more stuff from you        3
                  (other apps, in app purchase)
What about assessing
competition?
 Should you search the Android Market?
 Dangers lurk . . .
Crushing your dreams . . .




  What should Dilbert do?
My Perspective
 In November 2009, apps had 255 char descriptions and
  search was very primitive.
 From my narrow perspective,
   Windows Mobile was on its way out; iPhone was
    big, Android was a rising star
   iPhone had five or so apps that did what I wanted to do
   Android had zero (or so I thought)
 Static analysis is insufficient
    By the time of release, there were three, including one
     publicly traded company (or so I thought)
    Now? Maybe 500. Some are free. Some are Open Source
What to do?
 Make up your mind that you *will* ship a product.
 Look for positive examples in your target market.
The Top Grossing Apps
                Look in the top 200
                Emulate success!
                See what is similar or
                 parallels
You will probably do this.
It is cost effective.
The Funnel in Action
   Get Found in            Get Found in a search
       a list




                Click
                                    Install
               through                             Buy!
                                     App
              to details
Lists
   Featured
   Top Paid
   Top Free
   Top Grossing
   Trending
   Categories
     Featured
     Top Paid
     Top Free
     Top Grossing
     Trending
Sources of Downloads- Sept-Oct
             Downloads
5000
4500
4000
3500
3000
2500
2000
 1500
1000
  500
    0                       Downloads
Do you want to be at the top?
Factors (search, list)
 Total number of downloads/sales
 Recent number of downloads/sales
 Active Install Percentage
 Number of ratings
 Average rating
 Number of comments
 Keywords in Title
 Keywords in description –front loaded.
Search Result


What will get them to click through?
•App Icon
•Star Rating
•Title (branded vs keyword)
•Company name
•On web:
    •Two sentences of description
    •Number of comments (1028)
    •Category
Getting an install: what do they see
Web Market                       Phone Market
 Promotional Image               Screen Shots
 Screen shots                    One paragraph of description
 Youtube Video (promotional)     What’s new
 One paragraph of description    Rating breakdown
 Rating breakdown                3 reviews
 3 reviews
Android Market Image (inside tips)
                 Aesthetic guidelines
                   1024x500px
                   No white backgrounds
                   No basic advertisements
                   No obvious screen shots of the
                    App in use
                   Must be eye catching; vivid yet
                    understated
                   Text Requirements:
                    Branding, App Name, Tagline
                    (optional) – if the promotion is
                    around a specific holiday or
                    event, that can be reflected in
                    the imagery as well
Comment myths and facts: true or
false?
 A free app will naturally get better ratings and
    reviews, because user expectations are lower.
   A good app can reasonably avoid getting negative
    comments.
   If you make fixes and improvements, users will come back
    to update their rating.
   Users can easily see past three recent comments from
    people who obviously have an attitude problem.
   Anyone who finds fault with your app must have unrealistic
    expectations or a defective world view.
   You can get good comments by getting the “right” people to
    comment.
Comment myths and facts: true or
false?
 A free app will naturally get better ratings and
    reviews, because user expectations are lower. FALSE
   A good app can reasonably avoid getting negative
    comments. FALSE
   If you make fixes and improvements, users will come back
    to update their rating. FALSE
   Users can easily see past three recent comments from
    people who obviously have an attitude problem. FALSE
   Anyone who finds fault with your app must have unrealistic
    expectations or a defective world view. TRUE.
   You can get good comments by getting the “right” people to
    comment. TRUE
How perspective changes:
remember the target market
 Maps slow, ugly, and out    Better than a $400 piece
  of date                      of hardware!
 Other apps better and       Best maps for the
  free                         outdoors
 Eats battery                Saved my friend’s life!
What about alternative App Stores
 I get an email every day about a new
  one.
 Mostly a waste of time.
 Amazon gets about 2% of my sales on
  Android Market.
 Most are much less than that.
How can you engage the right
people?
 Have a weekly
  email newsletter.
 Subscribe users of
  your app
 Can use
  autoresponders
 MailChimp example
What can you cover in a weekly
newsletter?
   New features you just put out
   Response to comments in the Market
   News and topics of interest for your target customer
   Ask users to take action:
     Leave a comment in the Market
     Respond to an important survey
     See and comment on your YouTube Video
     Like your fan page on Facebook
     Etc.
 It also serves as a reminder to buy.
Mailchimp Newsletter Report
Other ways to interact
 Social Media
  Facebook
  Twitter
 In app messages
  AppsFire, others
How does a helpdesk make you
money?
Without                          With
 5000 support requests a year    5000 support requests a year.
 10 minutes average to handle    1 min to handle each one
  each one.                       Hire someone to handle at
 About 20 full time weeks.        least half of them
 Once you have 2.5 apps, you     About 1 full time week
  won’t be doing anything but
  answering email
Zendesk
What can you do with a helpdesk?
 The most common question:
 “I got a new phone / rebuilt my old one. How do I get
  my app back?”
 Can you:
   Have a page about a common task – with pictures
   Send the ten most common answers in the autoresponse
   Have macros that answer those common questions and
    insert links to those pages.
Simplified
Web page marketing
Keyword Research
 A keyword is generally a multi word phrase
 You want keywords that:
    Are RELEVANT to your product
    Have lots of TRAFFIC
    Are ATTAINABLE.
Example: Traffic
Attainable: The Top Ten
 Do any spammers contact you and tell you they can get
 you into the *second* page of Google?
An Optimized Page ..
 Mentions the phrase (ie Android Topo Maps)
    In the url
    In the <title> tag
    In the <meta Description> tag
    In an <h1> tag
    In the first sentence
    In the first sentence of the last paragraph
    2-3 times in between the first and last parag
 Has about 250-750 words (ave 500).
 That’s all!
Getting links
 The most creative part of    How can you get them?
  internet marketing             Article Marketing
 The best links:                Social Media
   Have keywords in the         Guest blogging
    link (anchor text)           Get app reviews
   Are from “important”         Press Release
    websites                     Directories
   Are from relevant
                                 Look for what links your
    websites
                                  competitor has
   Have traffic
Check Results (Google webmaster
tools)
Rinse and Repeat
 Establish a blog with wordpress
 Add a post every day
 Get some links
 At the end of a year, you will have 200+ keywords in
 the first page of Google.
YouTube
How can you make videos?
               IPEVO 2
               Webcam on a stick
               Made for imaging
               documents.
How else can you make videos?
                Screencastomatic
                Emulator Screencast
                Stock photos
                Slide shows.
                Parody of Hitler movie –
                 new subtitles
                3D After Effects rendering
                Cartoon from xtranormal
How to optimize them




     URL
Get views and traffic
 YouTube is a social network.
 Get your newsletter subscribers to watch and
  comment
 Find friends
 Find subscribers
 Consider tools like TubeToolbox.
Benefits include:
 Blended search
 Embedding in other websites.
Tube ToolBox
               •Find similar videos
               and interested users
               by keyword
               •Collect them into
               lists
               •Send them a video
               you made
               •Invite them to
               comment or friend.
What and how often?
 Videos can:                     How often?
    Be instructional for your    Once a week would not
     product.                     be overkill.
    Discuss concepts related
     to your product
    Be fun
 They should always:
    Target keywords
Action items for you . . .
   Hire someone.
   Figure out your marketing funnel
   Optimize for keyword search in Android Market
   Start an email newsletter
   Encourage the right people to comment and buy
   Start a HelpDesk
   Write and link up one web page a day
   Create and promote a video every week
   Use some helpful tools
   To get links, go to:
   http://eepurl.com/d9tZj

Android Business Essentials

  • 1.
    Nathan Mellor CritterMap Software LLC Signup for links at http://eepurl.com/d9tZj
  • 2.
    Agenda  Motivations:  About you  About me  Mindset for success  Seven steps to make more money
  • 3.
    “I heard aboutsome high school kid that wrote an app in a weekend and is now a millionaire”
  • 4.
    Is this you? (licensedfrom Dilbert.com)
  • 5.
    About me -2009  Worked for a major printer manufacturer for 12 years  Feb 2009: “routine” meeting with boss  Downsizing announced  New house, new mortgage.  March 27: Last day at work  March 28th: Third child born  April 2009: “Outplacement” counseling
  • 6.
    What should Ido? Get a new “real” job Do contracting Consulting My true passion: “Become a successful online business owner”.
  • 7.
    Nathan in 2010 Reeducation through the Trade ACT  Enrolled in University of San Francisco’s Internet Marketing program  Developing an app on a new operating system called Android  First launched to the market June 2010.  Started at about 5 sales a day; I was aiming for ~56.  Paid zero taxes AND got a refund.
  • 8.
    Nathan in 2011 Saw app rise to the top of the “Travel and Local” category paid apps in January.  (Took a screenshot)  App featured in Android Market in July 2011  In December, survived a competitive threat from a publicly traded company that wanted me out of business  Paid taxes
  • 9.
    Nathan in 2012 Still just one app – but it is a fulltime endeavor  Making some revenue through in app purchases  Still haven’t taken a “real” job.
  • 10.
    No, it’s notjust visualizing yourself surrounded by money.
  • 11.
    Which person doyou want to be?
  • 12.
    What is heworried about? •Ideas •Research •Development •Quality •Publishing •Tech Support •Marketing •Improvements •Content creation •Business Deals
  • 13.
    Your Biggest Obstacleto Success.  True or False?  Since your time is free, you can save a lot of money/overhead by doing most everything yourself.
  • 14.
    Your Biggest Obstacleto Success.  Myth: Since your time is free, you can save a lot of money/overhead by doing most everything yourself. Fact: Your time is probably your biggest expense, therefore, anything you *do not* do yourself will likely save you money.
  • 15.
    What is yourtime truly worth?  What if you have a day job? My house  What if you don’t have any income?  In December 2010, I got a call Easy commute from several recruiters  The job was not in San Francisco.  The job was not in Portland Nice Android  It was three miles away. Job  I wasn’t available. . . Columbia River
  • 16.
    So... do youneed an office building and some venture capital?
  • 17.
    What if you’rejust a guy in a corner office with a view?
  • 18.
    College Is this spam? Educated, English Speaking, Industrious people are *anxious* to work for you for $2.50 an hour. Meh?
  • 21.
    Hiring People  Forthe small businessman, usually means outsourcing  Is it easier to:  Get a contract from a spec and get competitive bids? (ie elance,Odesk,etc)  Hire a part time freelancer? (ie Odesk,etc)  OR  Hire someone fulltime?  What would you have them do?
  • 22.
    What could youhire someone to do?  Eugie  Rogelone  Tech support  Graphics specialist  Help Guides  Icons  Jaimie, Hashir  Experienced Android  Layouts Developers  Video production  Daniel  Zoraya  Intern  Content writer  Tools and server programming  Article Marketer  Jennifer Joyce  Beginning Android Developer  Armae  TBH  Linkbuilder  QA  Enrico  GIS Specialist
  • 23.
    Let’s start witha graphics person  You want to look for vector graphics  Everyone in the Philippines takes Photoshop in college; look for Illustrator, others  Other skills: video production, 3D, css  They can learn  Android icon standards  Patch 9 files  Prototype layouts  Have them send you an email report each day  Pay them via Paypal mass pay
  • 24.
    OnlineJobs.ph About $325/month Adobe Illustrator Video Animations
  • 25.
  • 27.
    Starts with anaudience Who are the potential customers? What are they looking for?
  • 28.
    What do theybuy now? Ex: Garmin’s outdoor/fitness division had sales of $400 million last year
  • 29.
    Marketing funnel forAndroid Apps Android Activations 500,000 per day AUDIENCE Potentially interested in outdoor (1%?) 5000 (target market) navigation on a phone PROSPECT Know about your app (from ??? Market Listing Market listing/website) ~600 website LEAD Have tried your free app 800 CUSTOMER Have paid for something (paid 100 app, in app purchase) EVANGELIST Will recommend your app, rate, 5 and share LOYALIST Will buy more stuff from you 3 (other apps, in app purchase)
  • 30.
    What about assessing competition? Should you search the Android Market?  Dangers lurk . . .
  • 31.
    Crushing your dreams. . .  What should Dilbert do?
  • 32.
    My Perspective  InNovember 2009, apps had 255 char descriptions and search was very primitive.  From my narrow perspective,  Windows Mobile was on its way out; iPhone was big, Android was a rising star  iPhone had five or so apps that did what I wanted to do  Android had zero (or so I thought)  Static analysis is insufficient  By the time of release, there were three, including one publicly traded company (or so I thought)  Now? Maybe 500. Some are free. Some are Open Source
  • 33.
    What to do? Make up your mind that you *will* ship a product.  Look for positive examples in your target market.
  • 34.
    The Top GrossingApps  Look in the top 200  Emulate success!  See what is similar or parallels
  • 35.
    You will probablydo this. It is cost effective.
  • 36.
    The Funnel inAction Get Found in Get Found in a search a list Click Install through Buy! App to details
  • 37.
    Lists  Featured  Top Paid  Top Free  Top Grossing  Trending  Categories  Featured  Top Paid  Top Free  Top Grossing  Trending
  • 38.
    Sources of Downloads-Sept-Oct Downloads 5000 4500 4000 3500 3000 2500 2000 1500 1000 500 0 Downloads
  • 39.
    Do you wantto be at the top? Factors (search, list)  Total number of downloads/sales  Recent number of downloads/sales  Active Install Percentage  Number of ratings  Average rating  Number of comments  Keywords in Title  Keywords in description –front loaded.
  • 40.
    Search Result What willget them to click through? •App Icon •Star Rating •Title (branded vs keyword) •Company name •On web: •Two sentences of description •Number of comments (1028) •Category
  • 41.
    Getting an install:what do they see Web Market Phone Market  Promotional Image  Screen Shots  Screen shots  One paragraph of description  Youtube Video (promotional)  What’s new  One paragraph of description  Rating breakdown  Rating breakdown  3 reviews  3 reviews
  • 42.
    Android Market Image(inside tips) Aesthetic guidelines  1024x500px  No white backgrounds  No basic advertisements  No obvious screen shots of the App in use  Must be eye catching; vivid yet understated  Text Requirements: Branding, App Name, Tagline (optional) – if the promotion is around a specific holiday or event, that can be reflected in the imagery as well
  • 43.
    Comment myths andfacts: true or false?  A free app will naturally get better ratings and reviews, because user expectations are lower.  A good app can reasonably avoid getting negative comments.  If you make fixes and improvements, users will come back to update their rating.  Users can easily see past three recent comments from people who obviously have an attitude problem.  Anyone who finds fault with your app must have unrealistic expectations or a defective world view.  You can get good comments by getting the “right” people to comment.
  • 44.
    Comment myths andfacts: true or false?  A free app will naturally get better ratings and reviews, because user expectations are lower. FALSE  A good app can reasonably avoid getting negative comments. FALSE  If you make fixes and improvements, users will come back to update their rating. FALSE  Users can easily see past three recent comments from people who obviously have an attitude problem. FALSE  Anyone who finds fault with your app must have unrealistic expectations or a defective world view. TRUE.  You can get good comments by getting the “right” people to comment. TRUE
  • 45.
    How perspective changes: rememberthe target market  Maps slow, ugly, and out  Better than a $400 piece of date of hardware!  Other apps better and  Best maps for the free outdoors  Eats battery  Saved my friend’s life!
  • 46.
    What about alternativeApp Stores  I get an email every day about a new one.  Mostly a waste of time.  Amazon gets about 2% of my sales on Android Market.  Most are much less than that.
  • 48.
    How can youengage the right people?  Have a weekly email newsletter.  Subscribe users of your app  Can use autoresponders  MailChimp example
  • 49.
    What can youcover in a weekly newsletter?  New features you just put out  Response to comments in the Market  News and topics of interest for your target customer  Ask users to take action:  Leave a comment in the Market  Respond to an important survey  See and comment on your YouTube Video  Like your fan page on Facebook  Etc.  It also serves as a reminder to buy.
  • 50.
  • 51.
    Other ways tointeract  Social Media  Facebook  Twitter  In app messages  AppsFire, others
  • 53.
    How does ahelpdesk make you money? Without With  5000 support requests a year  5000 support requests a year.  10 minutes average to handle  1 min to handle each one each one.  Hire someone to handle at  About 20 full time weeks. least half of them  Once you have 2.5 apps, you  About 1 full time week won’t be doing anything but answering email
  • 54.
  • 55.
    What can youdo with a helpdesk?  The most common question:  “I got a new phone / rebuilt my old one. How do I get my app back?”  Can you:  Have a page about a common task – with pictures  Send the ten most common answers in the autoresponse  Have macros that answer those common questions and insert links to those pages.
  • 56.
  • 57.
  • 58.
    Keyword Research  Akeyword is generally a multi word phrase  You want keywords that:  Are RELEVANT to your product  Have lots of TRAFFIC  Are ATTAINABLE.
  • 59.
  • 60.
    Attainable: The TopTen  Do any spammers contact you and tell you they can get you into the *second* page of Google?
  • 61.
    An Optimized Page..  Mentions the phrase (ie Android Topo Maps)  In the url  In the <title> tag  In the <meta Description> tag  In an <h1> tag  In the first sentence  In the first sentence of the last paragraph  2-3 times in between the first and last parag  Has about 250-750 words (ave 500).  That’s all!
  • 62.
    Getting links  Themost creative part of  How can you get them? internet marketing  Article Marketing  The best links:  Social Media  Have keywords in the  Guest blogging link (anchor text)  Get app reviews  Are from “important”  Press Release websites  Directories  Are from relevant  Look for what links your websites competitor has  Have traffic
  • 63.
    Check Results (Googlewebmaster tools)
  • 64.
    Rinse and Repeat Establish a blog with wordpress  Add a post every day  Get some links  At the end of a year, you will have 200+ keywords in the first page of Google.
  • 66.
  • 67.
    How can youmake videos?  IPEVO 2  Webcam on a stick  Made for imaging documents.
  • 68.
    How else canyou make videos?  Screencastomatic  Emulator Screencast  Stock photos  Slide shows.  Parody of Hitler movie – new subtitles  3D After Effects rendering  Cartoon from xtranormal
  • 69.
  • 70.
    Get views andtraffic  YouTube is a social network.  Get your newsletter subscribers to watch and comment  Find friends  Find subscribers  Consider tools like TubeToolbox.
  • 71.
    Benefits include:  Blendedsearch  Embedding in other websites.
  • 72.
    Tube ToolBox •Find similar videos and interested users by keyword •Collect them into lists •Send them a video you made •Invite them to comment or friend.
  • 73.
    What and howoften?  Videos can:  How often?  Be instructional for your  Once a week would not product. be overkill.  Discuss concepts related to your product  Be fun  They should always:  Target keywords
  • 75.
    Action items foryou . . .  Hire someone.  Figure out your marketing funnel  Optimize for keyword search in Android Market  Start an email newsletter  Encourage the right people to comment and buy  Start a HelpDesk  Write and link up one web page a day  Create and promote a video every week  Use some helpful tools  To get links, go to:  http://eepurl.com/d9tZj