App Virality – What drives it and how you
can set up your app for success
MADA SEGHETE • Founder, Branch
@mada299 • @branchmetrics
INTRO
About me
• Originally from Romania
• Designed and built featured app -
Kindred Photobooks
• Mobilegrowth.org - 17k members
• @mada299
Mada Seghete
mada@branch.io
• Palo Alto, CA
• 20 months in business
• $53M+ in funding
• 70 full time employees
• 10,000+ apps
• Over 1.5 billion users deep linked
A mosaic of app icons from the
Branch community
INTRO
About Branch
Getting something to go
viral is
HARD
…doing it on mobile is
nearly IMPOSSIBLE
Here’s what it takes on an app
User A
engages in app
User A
shares app
User B
clicks on link
User B
downloads app
User B
engages in app
User B
shares app
Double viral loop
1
2
3
4
5
• @mada299
@mada299
SHARING Getting the CLICK1 2
@mada299
3 LEVERS TO PULL
Incentives
Ego
Emotion
@mada299
INCENTIVES
@mada299
Incentives
@mada299
Invite a friend to skip the line
Incentives
@mada299
29%
Referral best practices
It’s better to get something than a discount on something.
Give an incentive
If you can only reward one, reward the new user.
Two-sided are best
Make it incredibly easy for users to share.
One-step sharing is best
People share when it makes them look good.
Appeal to ego
@mada299
EGO
@mada299
EGO
@mada299
EGO
@mada299
Users click and share because
something drives an emotion in them.
In general, positive emotions make
people share (the happier the post, the
more likely it is to be shared)
Negative emotions drive more clicks.
High arousing emotions drive more
shares
EMOTION
@mada299
The 7 High-Arousal Emotions That
Make Your Content Contagious
EMOTION
@mada299
1. Awe 3. Anxiety2. Anger 4. Fear
The 7 High-Arousal Emotions That
Make Your Content Contagious
EMOTION
@mada299
5. Joy 6. Lust 7. Surprise
Emotion: Acceptance and surprise
Title: 83 reasons why cats are the best pet. You won’t believe
number 45
Click rate: 5.1%
Share rate: 0.22%
Like rate: 0.14%
Emotion: Acceptance
Title: 83 Reasons why cats are better
than dogs
Click rate: 4.7%
Share rate: 0%
Like rate: 0.18%
Virality and cats
@mada299
Emotion: Anger
Title: 83 Reasons why you should not get a cat
Click rate: 5.4%
Share rate: 0%
Like rate: 0%
Emotion: Pride
Title: 83 reasons why you should
date a cat owner
Click rate: 2.4%
Share rate: 0%
Like rate: 0%
Virality and cats
@mada299
Branded links work
VS.
@mada299
Ego
Enable users to create things they are proud of, and prompt them to share those
creations.
Default sharing text should highlight how awesome the user is. Make sharing
links rich deep links: the actual content should show up in Facebook, Twitter,
SMS, and e-mail.
Create a Brand YOUR users what to be associated with.
From CLICK to DOWNLOAD3
Click-to-install Conversions BY CHANNEL
Percentage of clicks that result in an
Install and the app being opened for the first time
@mada299
Referrals aren’t the best
@mada299
Content drives growth
Standard Deep link to
content
16% 29%
Activation Rate by Download Link
@mada299
Journeys
Seamlessly convert users
from mobile web to app
2x
engagement
Ego
Enable users to create things they are proud of, and prompt them to share those
creations.
Default sharing text should highlight how awesome the user is. Make sharing
links rich deep links: the actual content should show up in Facebook, Twitter,
SMS, and e-mail.
Create a Brand YOUR users what to be associated with.
ENGAGEMENT4
Paid
Affiliate
Blood,
sweat,
tears
App
stores
Viral
Awareness Share
ActivateDownload
Necessities for growth
@mada299
Paid
Affiliate
Blood,
sweat,
tears
App
stores
Viral
Awareness Share
ActivateDownload
@mada299
USED BY:
CUSTOM ONBOARDING
Engage new users with custom welcome
78%
conversion to signup
FUN ONBOARDING
First-touch UX
Blackbox by Ryan McLeod // @warpling
DEEPVIEWS
Show your users app
content before install
6x
click to install rate
Optimize the welcome
Tap into your user’s emotions + ego
Two-sided incentives with one-step sharing
@mada299
Thanks!
MADA SEGHETE • Founder, Branch
@mada299 • @branchmetrics

An Introduction to App Virality