This document provides a summary of Amy G. Villaroya's qualifications and experience. It outlines her education, which includes a Bachelor of Science in Nursing from Cebu State College and a Master of Science in Nursing from the University of Texas at Arlington. Her experience spans over 36 years working as a registered nurse in California, New York, and the Philippines in various roles including director of ICU, ED, and nursing administration departments. She has extensive leadership experience and specializes in critical care nursing.

1. AMY G. VILLAROYA
10904 Rainwater Lane Bakersfield, CA 93306 * Home (661) 742-1365* Cell (209) 872-2537
Email: avillaroya@gmail.com
EDUCATION:
 Cebu State College – Southern Islands Hospital School of Nursing
Cebu City, Philippines
Bachelor of Science in Nursing (Nurse-Midwifery Program)
Graduated Magna Cum Laude, March 30, 1979
 University of Texas Arlington College of Nursing –MSN-NA with completion date
July 31, 2015.
QUALIFICATIONS/CERTIFICATIONS:
 Registered Nurse, States of California and New York
 Continuously work as Registered Nurse for over 36 years in various capacities.
 Certified Critical Care Nurse since 1985 by the AACN
 Certified Provider-Instructor : BLS, ACLS, PALS, Trained Crisis Incident Stress
Management De-briefer
 Subject Matter Expert Versant RN Residency Program
 Management, training and education of other health care professionals.
 Continuously attended various nursing continuing education courses and conferences,
management and other healthcare related seminars.
STRENGTHS
 Proven leadership skills, who leads by example
 Foster team building and cohesiveness with excellent conflict resolution management
 Apply theory to practice in organizational analysis and determine the gaps for
improvement.
 Sound knowledge on regulatory and accreditation requirements
 Proficient in department budget plan and experience in completing a capital request
 Strong all around clinical knowledge related to patients diagnosis and care
 Excellent in communication and building relationship with medical staff
EXPERIENCE:
 Nurse Practice Specialist – ICU/4W Telemetry Jan, 2012- present
Bakersfield Memorial Hospital
• Support nursing managers and nursing staff in improving professional
development
• Collaborate with nursing managers and nursing practice specialists in the
assessment of educational needs of staff
• Manages annual department specific competencies for ICU and 4 West
Telemetry departments. Assist the education department during ‘RED’
(required education day)
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2. • Coordinate and conduct annual department specific competencies on the
following departments 4 East, 5 East, 5 West and 6 East for the year 2014
• Update key policies and procedure in cooperation with Risk Manager,
Nursing Practice Specialist Director, Senior Nursing Director of Operations
and Nursing Managers
• Coordinate schedule of Versant RN residents and his/her preceptor and ensure
meeting notes are entered by both the Versant residents and preceptors.
• Support nursing managers in RCA (root cause analysis) and provide staff
education related to the RCA.
• Provide assistance to education department in teaching BLS, PALS and
ACLS.
• Attend various meeting necessary to improve nursing practice like Chest Pain
Committee, MERP and Medication Safety Committee, Resuscitation Team,
Sepsis Team, Fall Committee, HAPU committee and Educators team meeting
• Attend monthly corporate calls on Sepsis and No Harm Campaign. Member
Taskforce Committee on Risk Assessment for patients on Opioid Therapy
• Complete monthly entries for RRT into MIDAS and complete semi-annual
reports on RRT and resuscitation data for Quality council committee.
• Participate in interdisciplinary rounds on ICU patients to ensure COI elements
and quality measures are addressed.
• Support HR department by correcting EKG test on potential candidate for
EKG tech or monitor tech.
• Provide specialty education classes like Pacemaker, Open Heart Surgery class
for 4W staff RNs and IABP beginners class for ICU staff RNs
 Director – ICU, ED/Healthworks and Nursing Administration Feb, 2005-Aug. 2011
Doctors Hospital of Manteca
Managing daily operation for the following departments: Intensive Care Unit,
Emergency Department and Healthworks.
• Review daily staffing needs for all departments assigned ensuring this meets
establish ratio and operational need
• Review daily accounting report to ensure all charges for room and board,
observation status, level of care, surgical procedure charge and supplies are
accurate
• Edit Kronos entries (Time clock) for any discrepancies with written validation
from staff.
• Daily huddle with staff to explain new changes and/or discuss with staff
concerns that is presented
• Inspect environment that this meets patients and staff expectations
• Rounding with patients in ICU and ED to promote customer service relation
• Meet with pharmacy manager on regular basis to ensure medications are
loaded in the unit dose dispenser.
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3. • Random audits on documentation with regards to Core Measure (AMI, CHF,
Pneumonia and SCIP) and other quality initiatives such as pain, moderate
sedation and restraints.
• Timeliness in responding to patient, physician and staff complaints with
resolution(s) provided.
Develop basic entry level competencies for all departments assigned and
recommended annual competency necessary for staff to maintain and meet regulatory
requirements.
Conduct monthly review of budget and reassess needs of each department assigned to
meet operational need
Work collaboratively with contracted Emergency Physicians and ED Staff to improve
throughput and services in the ED (Sept. 2009- August, 2011). The following metrics
are reviewed and shared with staff monthly:
• Door to Triage was reduced from 22 minutes to 11 minutes
• Door to bed was reduced from 46 minutes to 22 minutes
• Discharge LOS was reduced from 186 minutes to 133 minutes
Rapid Care patients are discharge within an hour from arrival
• Door to MSE currently at 22 minutes
• LOS Admitted patient was reduced from 286 minutes to 242 minutes
• LWBS was reduced from 3.8 % to 1.8%
Developed the Business Plan for Healthworks (Occupational Health). The following
are included in the plan
• Mission and Vision
• Services Provided
• Hours of Operation
• Operational need
• Marketing Strategies
• Partnership with Various Employers
• Contracted Rates for Services provided
Continue to act as resource to nursing and ancillary staff when expertise is needed
Conduct Annual Review for all staff. Performance review is weighted based on the
following categories accountability, dependability, clinical competence, attitude and
attendance and punctuality.
Recommended to the Administrative team any new capital equipment and supplies
necessary for all units assigned to accommodate patients, physicians and nursing staff
need.
• Advanced Airway Supplies
• Level 1 Rapid Infuser
• New Bedside Monitoring in the ED and increase monitoring capability from 6
beds to 13 beds
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4. • Bedside Capnography for ED/ICU to meet 2010 AHA Guideline for Intubated
Patients and Patient undergoing Moderate sedation
• New Bedside monitors in ICU
• CRRT (Prismaflex Machine) in ICU
• Vigeleo Monitors in ICU
• Updated Hypo/Hyperthermia Machine
• EZ IO in ED
• Tonopen in ED
Successful Implementation the use of Continuous Renal Replacement Therapy-CRRT
Intervention on Acute Renal Failure Patients
Continue to teach ACLS, PALS and BLS
Subject Matter Expert for the new Versant RN Residency program
Participate monthly meeting on the following hospital committees: JCAHO, PI,
DCQI, Nursing C2Q (Commitment to Quality) Core Measure Team and Versant Task
Force
Attend monthly disaster planning meeting at County level. Member Emergency
Taskforce San Joaquin County form 2005-2011.
Assisted in designing the remodeling of the ED to streamline patient process
Implemented CPOE- EMR Nursing Documentation in the ED
• Coordinated project with Corporate Director on Informatics
• Assembled Super Users and Change requestors
• Coordinate with physician champion on standardization on CPOE on the
following diagnosis/symptoms namely: Chest Pain, Abdominal pain, Cardiac
Arrest, Respiratory Arrest, trauma
 Operations Assistant/ Educator
Doctors Medical Center, Modesto, CA 2000 –2005
• Developed and implemented new graduate nurse orientation starting July, 2000
• Coordinated new hire and new graduate orientation.
• Functions as resource to the staff
• Assume Department Director for CCU/SICU/CVICU accountabilities and
responsibilities during his absence
• Assist in hiring and firing, and developmental plan of nursing and ancillary staff.
• Validated and edited staff time log
• Developed and review policies, procedures and protocols
• Formulate and implement unit related projects
• Evaluate new products and assume responsibility in maintaining operational
readiness of the units with regards to supplies and/or equipments
• Coordinate research projects and assisted staff to accomplish this goal.
• Teach specialty classes such as open heart surgery class, balloon pump,
Continuous Renal Replacement Therapy (CRRT), Pacemaker class and act as
discussion leader on Basic Critical Care Classes.
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5. • Member of the implementation and evaluation team: on-line interactive education
and web based clinical nursing documentation.
 Relief House Supervisor / Shift Manager III / Clinical Nurse III
Doctors Medical Center, Modesto, CA 1991 to 2000
Primary function was the Night Shift Manager (Charge Nurse) on the following units
specialized intensive critical care units like CVICU/SICU. Completed annual
evaluation to 25 night shift staff assigned by the Department Director. In charge of
Unit specific quality measure pertinent to patient care. When not working
CVICU/SICU, able to function as clinical nurse in PACU (Post anesthesia Care
Unit), Trauma/Emergency Unit and act as relief nursing supervisor.
 Clinical Nurse / Relief Charge Nurse
Northern Westchester Hospital Center, Mount Kisco, NY 1983-1991
Primarily worked as clinical nurse in charge of patient care for specialized units like
CCU, ICU and Recovery Room. Experience in monitoring patients in Cardiac
Rehabilitation units, stress testing, and act as industrial nurse in various IBM head
office and plant sites.
 Staff Nurse/Charge Nurse
Cebu Doctors Hospital, Cebu City, Philippines 1979-1983
Worked as in-charge of one of the medical-surgical units and provided direct patient
care.
HOSPITAL COMMITTEES INVOLVED BEFORE BMH:
 Emergency Management Task Force Committee -2005-2011
 Versant RN Residency Task Force-Curriculum Committee Chairman-2007-2011
 Patient Care Quality Council-2005-2011
 Procedure Committee- 1994-2011
 Clinical Excellence Committee-Chairman-2009-2011
 ED-Performance Initiative-Team Leader-2009-2011
 Medicare Performance Initiative-Team Member-2009-2011
 Target 100 Leadership Team (2002)
 Target 100 Physician Satisfaction Team (2003-2004)
AFFILIATION:
 Member, American Association of Critical Care Nurses.
 Member Honor Society
 Active member St. Francis of Assisi Catholic Church-Bakersfield CA
 Medical Relief Foundation-Guam Mission (Establishing Open Heart Surgery
Program 5/2005)
 Member, Families for Vocation and Healing Ministry
RECOGNITION: Business Professional of the Year (2007) - from Cambridge Who’s Who
Tenet Circle of Excellence Award 2007, 2009, 2010
Most improve Patient Care Satisfaction for ED (Doctors Hospital of Manteca
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6. in 2010
Zero VAP (Ventilator Acquired Pneumonia) six years in a row 2005-2010
REFERENCES:
Available upon request
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7. in 2010
Zero VAP (Ventilator Acquired Pneumonia) six years in a row 2005-2010
REFERENCES:
Available upon request
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