Amy Freeman is a product development engineering leader with over 15 years of experience in product design, development, quality, and manufacturing. She currently works as a Reliability Program Manager and Failure Analysis Engineer at Seagate Technology, where she has led various projects that improved product reliability and quality. Prior to this, she held engineering roles at Celestica, Lucent-Bell Laboratories, and CoorsTEK. She has a B.S. in Mechanical Engineering and is Six Sigma certified.

1. AMY FREEMAN
3086 Parfet Drive
Lakewood, CO 80215
affreeman123@comcast.net
(720) 261-7340 (C) / (303) 274-4186 (H)
SUMMARY OF QUALIFICATIONS
Accomplished product development engineering leader with over 15 years experience in product system
design, development, quality and manufacturing. Directs and leads technical engineering staff. Possess
strong problem solving abilities, a self starter that initiates and interprets with a focus on delivering new
products to market with aggressive schedules, and high quality expectations.
Quality / Reliability Project Management Process Engineer Project Management
Research & Development Six Sigma Certified Brown Belt / DFSS
Failure Analysis Statistical Modeling / Analysis
Firmware analysis / debug Lean Manufacturing
PROFESSIONAL EXPERIENCE
Seagate Technology, Longmont, CO 2002 – Present
Reliability Program Manager/Failure Analysis Engineer (2005 – Present)
Managed new product development for multi-billion dollar international hard disc drive industry leader.
Developed, evaluated, and maintained reliability systems involved in new product development. Qualification
expert for component selection and testing. Worked with cross functional teams in troubleshooting key failure
modes, identified issues to maintain high quality standards, with a focus on achieving time to market. Ensured
all testing and qualifications on or ahead of schedule, and managed multiple priorities on a daily basis.
Developed statistical methods to improve reliability predictions, providing in-depth failure analysis, and
improving organizational efficiencies.
2 Terabyte green technology product was behind time to market, with no clear plan on
execution. Initiated, developed and executed reliability plan that enabled product to reduce
qualification schedule by 6 weeks. Ensured all critical testing specifications completed, quickly
closed quality issues. Product arrived to market on scheduled release date.
Reliability lead for new product targeted for emerging green energy market. Developed and
executed plan that improved reliability performance by over 500% at product launch.
Simultaneously, improved product field failure rate from 5% to less than 0.65% for OEM
customers. Accurate reliability predictions saved millions of dollars in warranty reserve costs.
Key product failure mode caused quality and customer failures. Analyzed and isolated data
patterns of failure, and with cross functional team members, demonstrated issue due to code
error. New code released to customers for all affected products, and failure mode eliminated.
Prominent failure mode in OEM demonstration testbed. Analyzed and identified failure mode
due to mechanical issue. Mechanical team tasked to fix issue, which required re-design.
Product placed on stop ship until mechanical change implemented. Customer experience with
new product was positive, with increased orders from OEM customers.
Program Manager – Process Engineering (2002-2005)
Managed new process development for multi-billion dollar international hard disc drive industry leader.
Responsible for new product introduction from development to volume shipment. Managed overseas
operations for process engineering. Duties included monitoring yields, improving process efficiencies for
factory automation, and ensuring high product quality.
Product margin issue in volume production caused over 30% drop in factory yields. Created
statistical analysis models as certified six sigma brown belt, and teamed with cross functional
organizations, found source of yield issue. Improved yields over 30% in 9 month time period,
and fix applied to all products. Received bonus and promotion for resolving critical product
issue, enabling maximization of profitability on products.
Initiated, developed and implemented new state of the testing technologies that improved
quality and reliability and improved process efficiencies by 15%. Development of new quality
test algorithms within test process produced a generation of best in class product offerings.

2. Celestica (Formerly AVAYA Communications), Westminster, CO 2001-2002
Process Engineer /Program Manager
Managed and directed daily engineering operations for multi-million dollar international lean manufacturing
company. Daily activities included troubleshooting all equipment, programming, and resolving quality issues.
Responsibilities included reporting to upper management updates for daily operations, quality, yield, cost
improvements, and supply chain management issues.
Assumed leadership of underperforming product line in Shreveport, LA, with product yields
below 30%. Developed and integrated equipment and product transfer to Westminster CO
work site utilizing lean manufacturing techniques. Coordinated manufacturing process transfer
and directed engineering teams for new product integration. Product transfer completed in 8
weeks from projected transfer of 12 weeks, with no interruptions to customer shipments.
Improved product yields to 94% in 4 months after product transfer. Customer lauded efforts for
superior service and improved product quality, received bonus for successful project.
Lucent - Bell Laboratories - Research and Development, Westminster, CO 2000-2001
Physical Designer
Responsible for design and development of new products for multi-billion dollar telecommunications industry
technology leader. Coordinated the design and manufacture of products with a diverse engineering and
business team. Duties included mechanical design and thermal finite element analysis.
 Detected and confirmed a physical design change was required to solve a two-year recurring
firmware problem with telecommunications product. Isolated physical design error that caused
the firmware problem. Redesigned, and implemented on all systems, with 20% improvement
seen in data transmissions and firmware problems eliminated. Awarded bonus for success of
project.
CoorsTEK, Golden, CO 1985 - 2000
Process Engineer (1997-2000) / Tool Design Engineer (1985-1990)
Process and tool design engineer for international engineering ceramic industry leader for high tech
applications. Responsible for manufacturing process, design, and quality of engineered ceramic products.
Initiated and invented new, state of the art processes that improved quality and reduced costs, meeting
customer specifications and improving customer satisfaction. Designed tooling and fixtures.
Technical engineering team lead for several business units. Analyzed and defined processes,
made recommendations for production and quality improvement that led to superior products at
lower costs. Invented new technology for developing products.
Developed and refined manufacturing process for ceramic product, targeting quality, cost and
volume problems. Achieved major technological advancement in ceramic processing methods,
using SPC techniques, with drastic improvements in quality and process repeatability.
Technology breakthrough made possible mass production of ceramic fuse in volumes over 4
million/week, at profitable margins, and eliminated 100% visual and dimensional inspection.
EDUCATION B.S. Mechanical Engineering, Colorado State University, Fort Collins, CO
TECHNICAL Certified Six Sigma Brown Belt, Solid Works, ProE, AutoCAD, Minitab, JMP, Perseus, Python,
FUJICAM, Access, Excel, Crystal Reports, numerous MS applications, CNC programming,
excellent skills in firmware analysis and debug.
REFERENCES Provided upon request.