1. Amrita Malhotra
97 Blake Road North
Hopkins, MN 55343
763-219-4970
amritam.malhotra@gmail.com
Skills
Administrative
 Performedadministrationtaskssuchasfiling,developingspreadsheets,faxingreports,
photocopyingcollateral andscanningdocumentsforinter-departmentaluse.
 Maintainedstatusreportstoprovide managementwithupdatedinformationforclientprojects.
 LiaisedwithHRdepartmenttoestablishemployee benefits,training,payrollandtermination
procedures.
 Assistthe organizationwiththe orientationprocess, positiondescription, anddevelopmentof
HR forms.
 Coordinatedall departmentfunctionsforteamof 20 employees.
 Took time tounderstandingclient'srequirement
 Increaseddatabase capacity by40%
 Screenedinitial employee intake interviewstodetermine jobfit
 Developedmore efficientfilingsystemsandcustomerdatabase protocols.
CustomerService
 Provide customerserviceinputsurveytonew andreturningcustomers.
 Prepared weeklyorbiweekly MISreports.
 Maintainedemployeeleaverecordsandupdateddatabase fornew Cardcustomers
 Coordinatedtrainingfortelemarketing executives.
 Made 20-25 welcome callstocreditcard customers
Human Resources
 Consultantsurveying50 employeesatAlangandMumbai ship-breakingyardsregardingliving
and workingconditionsfor3months
 Compiledsurveyresultsandcreatedfinal consultationreport.
 Devised jobdescription,jobspecificationandself-appraisal formsforlarge corporation.
 Successfullylinkedperformance appraisal systemtotrainingneedsassessment.
Communication
 Answeringphones,filing,communicatingwithclientandcustomers,andschedulingof staff
 Improvedcommunicationefficiencyasprimaryliaisonbetweendepartments,clientsand
vendors.
 Conductedwalk-ininterviews
Additional/Technical
 ProficientinMicrosoftOffice
 Bilingual
Experience
EisenhowerElementary, Hopkins,MN Nov.2015 – Present
AssistantTeacher
Reach for ResourcesInc, Minneapolis,MN Sept. 2015- Present
Human ResourcesandAdministrationAssistant
Hennepin County, Minneapolis, MN March 2015 – Oct. 2015

2. CustomerService Volunteer
EisenhowerElementary,HopkinsPublicSchools Feb.2013- Present
AssistantVolunteer
Fourth Baptist Church, Plymouth,MN Feb.2007-Dec. 2007
AssistantVolunteer
ElixirWebSolutions, Delhi,India June 2003 – Aug.2005
Consultant
Finedege IndiaPrivate Limited,Delhi,India June 2002 – June 2003
CustomerService Representative
Education
National Institute ofManagement,ShantiniketanUniversity 1999 – 2001
Masters inAdministrationandHR
Delhi University 1996 – 1999
BachelorsinAppliedPsychology