Amplify Your Customer Success With User Reviews

Customer Success Summit 2016 Breakout Session Presented by: Vinay Bhagat, Founder & CEO, TrustRadius

Technology

Amplify Your Customer
Success with User Reviews

Amplify Your Customer
Success with User Reviews
Customer Success
Summit 2016

Speakers
Vinay Bhagat
Founder & CEO
TrustRadius
Loretta Jones
VP Marketing
Insightly
Megan Roth
Marketing Manager
Insightly

Star Alignment
Customer
Success
Sales
Acceleration
Demand
GenerationUser
Reviews
Product
Feedback
Customer
Insights

More Scalable & Trusted than Case Studies
Highlight key differentiators
Authenticated via LinkedIn
Reviewers engaged to update reviews

RICH
LIBRARY
OF

CUSTOMER
REVIEWS
CUSTOMER
INSIGHTSSALES
REFERENCES
The Impact of User Reviews
ORGANIC
SEARCH TRUSTRADIUS DEMAND
GEN
ASSETS
MARKETING
SALES CUSTOMER SUCCESS
ON-‐SITE
CONVERSION
SALES
ASSETS

Key Take-‐away
• Reviews provide a great pulse on customers
• Critical feedback is a learning opportunity
• Consistency matters

Q&A
Vinay Bhagat
Founder & CEO
TrustRadius
Loretta Jones
VP Marketing
Insightly
Megan Roth
Marketing Manager
Insightly

What's hot

The Product Journey: How to work with customer success to create a great prod...

Aggregage

How Salesforce Built Success at Scale

Ever wondered why clients churn rates are high, renwal rates are dropping and you can't upsell anymore! With the more and more challenges business is facing today customer service and account management are becoming outdated because of their passive approach when the problem come knocking to our door we step up to solve the problem; And here's when Customer Success Management is born being proactive to solve clients issues before it happen is critical to success in today's business world by studying your clients and their industry, business goals and objectives then figure out how you can maximize on those intelligence to make them more successful that's how you're going to play it the right way. Through this manual a quick glimpse on the importance of successful planning for a customer success program for SaaS companies specially the food industry and a different playbooks for clients life cycle and their health scores plus an action plan on how to fix the issue on every case. Start Applying today Customer Success And Partner Your Way To Success With Your Clients To Start Making non Seen Before Revenues And Higher Retention Rates.

Zyda Customer Success Plan

Abdelrahman Nasser

How can you grow a global customer advocacy program that highlights your facilitates customer growth, word of mouth marketing and brand development? Join Lauren Olerich, International Marketing, Gainsight and Laura O’Neill, Customer Marketing Associate, Gainsight on September 8, 7:00am - 8:00am PT as they deep dive on issues such as utilizing one-to-many campaigns to enable advocacy across segments, creating a customer reward program that works, and more.

Creating a Global Customer Advocacy Program

Launching a Customer Success program can either be a thoughtful exercise or something that is imposed on an organization when clients start disappearing. Either way, the fundamentals of launching a program are largely the same - and are largely misunderstood. This is a review of the principles that can be relied on to get a Customer Success program off the ground and to build teams that are focused on keeping clients.

A Practical Guide to Customer Success

James Cappelli

5 Steps to Phenomenal Customer Success

It doesn't matter if you're a born-in-the-cloud company generating massive amounts of customer data or not, you still have so many channels available to collect passive and active feedback from your customer base. But unless those channels can be synthesized into a cohesive view, you're going to miss out on most of your valuable insights. Worse yet, without a unified picture, your signals might be leading you down the wrong path. In this advanced session, you'll learn how to get much more value out of your customer data insights without overwhelming your team or undermining your workflow and systems.

How to Turbocharge Your Customer Insights While Making Them More Digestible f...

Webinar - Accelerating the Impact of Customer Success in the Enterprise

Walking Hand in Hand With Your Product Team to Drive Customer Success

Measuring the ROI of customer experience improvements can be a very elusive thing. Improvements in CX should drive real business value, however, how do we actually measure the value? This presentation includes insights from Optos, a B2B manufacturer who is using Episerver CMS and CDM Microsoft Dynamics to build deeper connections. You will walk away with valuable information on how to establish a baseline, how to use that baseline to drive improvements in your overall CX and the ability to measure and translate CX analytics to inform a roadmap to create the highest value experiences on the Episerver platform.

Driving Value through Customer Experience Managment

Vasken Knouni

Internet Marketing- Increase Website Leads

Pomerantz

How to Measure ROI on CX Improvements on Episerver

Hero Digital

The most successful Enterprise SaaS companies know that growing revenue only through new customer acquisition is the less efficient way to scale. Rather, they understand that growing revenue within your existing customer base - through up-sells, cross-sells, and expanded use - is the most profitable way to scale. In fact, Enterprise SaaS companies that grow revenue - and company valuation - by expanding revenue within their existing customer base also know the key to making this work is to focus on - and operationalize - Customer Success. This presentation - How to Build Customer Success at an Early Stage Startup - is from Pulse 2014, the biggest Customer Success industry event ever and included panelists from Hoopla, VeaMea, DiscoverOrg, Fliptop

How to Build Customer Success at an Early Stage Startup

Many digital marketing executives need to understand how digital experiences will translate into business value before investments can be made. Do you have a good understanding of how you’re going to grow? Increase traffic? Improve form completions? Add eCommerce capabilities? What about time on site? In this session, Ed Kennedy of Episerver and Kristine Stebbins of Hero Digital will introduce the Episerver Digital Marketing ROI Model that identifies the most common metrics that are improved with a digital marketing initiative and what capabilities improve these metrics.

How to Improve Key Performance Indicators in CMS Websites

Hero Digital

The SaaS model has turned business on its head. Revenue from existing customers, through renewals and upsells, is the key to growth. Watch this webinar to learn 5 strategies that companies like Optimizely, Zendesk and Autodesk use to increase retention and revenue with customer success software. For more examples, insights & tips, watch the on-demand recording of the event: http://www.totango.com/resources/5-strategies-to-boost-retention/?utm_medium=social_media

Customer Success is Your Success: 5 Ways to Boost Retention

The most successful Enterprise SaaS companies know that growing revenue only through new customer acquisition is the less efficient way to scale. Rather, they understand that growing revenue within your existing customer base - through up-sells, cross-sells, and expanded use - is the most profitable way to scale. In fact, Enterprise SaaS companies that grow revenue - and company valuation - by expanding revenue within their existing customer base also know the key to making this work is to focus on - and operationalize - Customer Success. This presentation - How to Fit Customer Success into your SaaS Stack - is from Pulse 2014, the biggest Customer Success industry event ever and included panelists from Marketo, Zuora, and Influitive.

How to Fit Customer Success into your SaaS Stack

National Retail Federation

Driving better experiences with real-time, location-level data insights_Happy...

The 5 Must Have Customer Success Processes

Building a Profile of Customer Health by Understanding Your Customers

Marcelo Luis Barbosa dos Santos

Top Trends Impacting Customer Success in 2020

Omid Razavi

What's hot (20)

The Product Journey: How to work with customer success to create a great prod...

How Salesforce Built Success at Scale

Zyda Customer Success Plan

Creating a Global Customer Advocacy Program

A Practical Guide to Customer Success

5 Steps to Phenomenal Customer Success

How to Turbocharge Your Customer Insights While Making Them More Digestible f...

Webinar - Accelerating the Impact of Customer Success in the Enterprise

Walking Hand in Hand With Your Product Team to Drive Customer Success

Driving Value through Customer Experience Managment

Internet Marketing- Increase Website Leads

How to Measure ROI on CX Improvements on Episerver

How to Build Customer Success at an Early Stage Startup

How to Improve Key Performance Indicators in CMS Websites

Customer Success is Your Success: 5 Ways to Boost Retention

How to Fit Customer Success into your SaaS Stack

Driving better experiences with real-time, location-level data insights_Happy...

The 5 Must Have Customer Success Processes

Building a Profile of Customer Health by Understanding Your Customers

Top Trends Impacting Customer Success in 2020

Viewers also liked

Identidad y comunicacion conceptos basicos comunicacion - clase 01

Ofrecimiento Servicios Web Linkedin

jjmconsultores

Not everyone can install solar panels on his or her own roof. Many people live in apartments or have roofs that are shaded by trees or other buildings. Shared solar systems, also referred to as community solar or “solar gardens,” have the potential to allow everyone to own their own solar panels. An investor or cooperative member in a shared system receives a credit on his or her electric bill through Virtual Net Metering or a specialized shared solar tariff. Solar gardens have become increasingly popular in the United States, the European Union, and Australia. Shared solar offers the potential to power millions of people in urban areas worldwide, and for rural electrification in developing countries. This is an important tool to conserve fossil fuels and reduce air pollution.

Lces joy hughes

Joy Hughes

Building businesspost.ie using Node.js

Richard Rodger

Зачем нужна автоматизация гостиницы? Увеличение уровня комфорта номера в восприятии гостя и тем самым увеличение уровня лояльности гостей; Создание добавленной стоимости для гостиницы; Полный контроль за расходом ресурсов и быстрая окупаемость инвестиций в автоматизацию; Распределение прав доступа для гостей и персонала; Снижение эксплуатационных расходов на техническом персонале. Интеграция управления инженерными системами с ПО PMS, что в свою очередь позволяет более эффективно управлять гостиничным комплексом и получать большую прибыль. Основу решения по автоматизации гостиничных номеров составляет так называемый МИКС -комнатный контроллер, который позволяет управлять типовыми нагрузками номера с одного устройства и снизить стоимость проекта www.hdlrus.ru sales@bms-trading.ru 7 (495) 646-82-06

Автоматизация гостиниц на оборудовании HDL Buspro

Андрей Павлов

Contaminacion

Tati Marroquin

Matria nº 7

Antonio González

Email deliverability is on a lot of email marketers’ minds during the holidays because of increased volume from almost all senders. Although delivery is important for seasonal email campaigns, delivering smarter is vital all year round. It’s more important than ever to make sure your messages not only get delivered, but also make it into the inbox where they can be seen and acted upon. Following are copious notes about the recent shakeups at Gmail and Yahoo, as well as everyday delivery challenges. Inside this notebook are ideas and best practices for optimizing your inbox placement during the holidays and all year long. Included: • Changes at Gmail and Yahoo • What changes took place • How they affect you (and the email industry) • Whether you should react – and how • Engagement as the key to the inbox • How personalization and targeting improve delivery rates • The effect of user engagement on your deliverability • When it’s time to say good-bye

Email Deliverability

Autonomy Hub

El Pla Local d’Adaptació al Canvi Climàtic de Girona

Medi Ambient. Generalitat de Catalunya

2014 2015 ieee java projects lists

IEEEBULKIEEEPROJECTS2014

5-3 SlopeInterceptForm.pdf

LomasAlg1

Rossi cap2-esp

Juan Carlos Marín Villegas

Cultos y-procesiones-2012

FRAPEMA

Nachdenkliches zu VWL

Markus Hammele

Rotulado 2011 mar uba

Ayelén Rocchia

Theory, application & operation of frameless motor technology webinar 02 ...

Electromate

Guia de prestaciones 2013

Gregorio Manzanares Pérez

PDF, PPS, RTF

leidyta12_muii

UTILIDAD DE LA ECOGRAFIA EN INFLAMACIÓN DERMATOLÓGICA

feralfarol

150608 Nkonki SOC Integrated reporting Brochure print version

Deborah Chapman

Viewers also liked (20)

Identidad y comunicacion conceptos basicos comunicacion - clase 01

Ofrecimiento Servicios Web Linkedin

Lces joy hughes

Building businesspost.ie using Node.js

Автоматизация гостиниц на оборудовании HDL Buspro

Contaminacion

Matria nº 7

Email Deliverability

El Pla Local d’Adaptació al Canvi Climàtic de Girona

2014 2015 ieee java projects lists

5-3 SlopeInterceptForm.pdf

Rossi cap2-esp

Cultos y-procesiones-2012

Nachdenkliches zu VWL

Rotulado 2011 mar uba

Theory, application & operation of frameless motor technology webinar 02 ...

Guia de prestaciones 2013

PDF, PPS, RTF

UTILIDAD DE LA ECOGRAFIA EN INFLAMACIÓN DERMATOLÓGICA

150608 Nkonki SOC Integrated reporting Brochure print version

Similar to Amplify Your Customer Success With User Reviews

Word of Mouth is the Holy Grail of marketing. But it's no longer just a nice thing to have; it's vital to your company. The voice of the customer is more powerful than ever before--not only should you be listening; you should be using it to fuel Marketing & Sales. Anthony Kennada, VP of Marketing at Gainsight, and Vinay Bhagat, CEO at TrustRadius, will teach you how to operationalize Word of Mouth using Customer Advocacy.

The Best Kept Secret in Customer Success: Customer Advocacy

The Power of Customer Reviews and The Importance of Reputation Management Web...

Jeanne Dotson

The Gainsight/Sprinklr Feedback Loop of Epic Success

Is Gainsight really the best Customer Success software? Or do our users just love us so much that it seems like it? In the latest G2 Crowd Grid for Customer Success software, Gainsight was ranked as The Leader in the space based on user reviews from customers including Sprinklr. Positive reviews on G2 Crowd and TrustRadius don’t happen by accident. The most successful companies don’t passively hope their customers advocate publicly for their vendors. They make it happen. Lukas Quanstrom, AVP of Strategic Alliances with Sprinklr, and Ganesh Subramanian, Director of Product Marketing with Gainsight, will explain how to operationalize positive, predictable advocacy in this webinar.

The Gainsight/Sprinklr Feedback Loop of Epic Success

Five types of companies that absolutely NEED to build trust to grow (but just...

You will learn on how to harness the Power of Customer Reviews to amplify Customer Voice. I cover • What are B2B Customer Reviews? • How do B2B Customer Reviews work? • Why B2B Customer Reviews is a popular emerging reference asset? • 11 Practical ways to re-purpose your customer review content? • Criteria to use to select a review company? • B2B Customer Review Industry Analysis • Summary and Conclusion

#FlipMyFunnel Austin - Vinay Bhagat, Shanel Vandergriff, & Russ Somers - How...

#FlipMyFunnel

How to Turn Customer Success & Advocacy into Retention & Growth

Influitive

Leverage value from B2B customer reviews: Amplify Customer Voice

Sandeep Sastry

How Small Businesses Can Harness the Power of Reviews to Increase Sales

Collin Peters | Marketing & Web Design

IRCE Thriftbooks Trustpilot presentation

Succeeding in search is an on-going challenge, particularly when you are big global brand that is fueled by multi-location, local businesses. Do you wonder how brands like StorageMart achieve major success in search while maintaining their trusted reputation regardless of location, across the country? View the webinar to discover: -The hurdles StorageMart faced -The changes StorageMart implemented to their search strategy -How StorageMart maintains their brand’s reputation in local and global search

How StorageMart Succeeds in Global & Local Search

Reviews: The Best Kept Secret to Landing Page Optimization

While optimizing your overall strategy to remain on digital marketing trend is smart, the unwavering fact remains - acquiring and maintaining customers is based on trust. A simple concept that is by no means easy to achieve. Please join us for our upcoming webinar with Wpromote, to explore how your brand can gain, maintain and retain trust throughout the customer lifecycle. Attendees at this session will learn: -The connection among trust, brand advocacy and loyalty -Examples of customer success stories -Actionable insights and best practice

The Rise of B2B Product Reviews

Gain, Maintain, and Retain: Why the future of your brand is powered by trust

Turning Customer Reviews Into Real Revenue

7 Tactics to Turbo-ChargeYour Search Programs UsingCustomer Reviews

From Customer Success Summit 2017 - Peter Armaly, Principal Transformation Advisor at Oracle Marketing Cloud, discusses "Marketing's Methods That Improve Retention & Experience". Learn more about Customer Success Summit: http://customersuccesssummit.com Totango is the leading enterprise- grade customer success platform that helps recurring revenue businesses proactively impact business outcomes with customer success. With solutions to empower Customer Success Teams or entire companies, Totango enables everyone to participate in customer success. Learn more at www.totango.com.

Marketing's Methods that Improve Retention & Experience

The best customers are loyal, repeat purchasers who come back to your business again and again for services and products they feel they can rely on. Generating a lifetime of value out of a customer drives down costs while increasing returns and paves the way for word-of-mouth referrals. Do you know how to create and capitalize on customer loyalty? In this compelling webinar from Wpromote’s Michael Mothner and Trustpilot’s Jordan Garner, you’ll learn how to increase customer lifetime value (LTV) while lowering the time to second purchase. Uncover the true value of your customer by tracking loyalty KPIs rather than relying solely on ROI and 1st time conversions as the metrics for success. Actionable tips and strategies on how to design your loyalty campaigns, including: -Successfully Requesting On-Site Reviews -Maintaining A Positive Brand Perception -Moving Repeat Customers Through The Funnel -Creating Brand Loyalty Through Engagement

Driving Lifelong Customer Devotion With Loyalty Campaigns Confirmation

Home service businesses need effective marketing strategies to differentiate themselves and stay top of mind for potential customers. Customer reviews provide social proof, build trust, and influence purchase decisions. Strategies for leveraging customer reviews include encouraging customers to leave reviews, utilizing review platforms, and showcasing positive reviews on websites. Handling negative reviews involves responding promptly and professionally, resolving customer issues, and using feedback for improvement. Local Wiz Marketing is a recommended marketing platform for home service businesses to manage customer reviews and optimize their marketing efforts. Read the full article here: https://localwiz.marketing/how-to-leverage-customer-reviews-in-2023-effective-home-service-marketing-strategies/ Check our website: https://localwiz.marketing/

Advocate Marketing Explained

Brian Gladstein

How To Leverage Customer Reviews In 2023: Effective Home Service Marketing St...

Local Wiz Marketing

Similar to Amplify Your Customer Success With User Reviews (20)

The Best Kept Secret in Customer Success: Customer Advocacy

The Power of Customer Reviews and The Importance of Reputation Management Web...

The Gainsight/Sprinklr Feedback Loop of Epic Success

Five types of companies that absolutely NEED to build trust to grow (but just...

#FlipMyFunnel Austin - Vinay Bhagat, Shanel Vandergriff, & Russ Somers - How...

How to Turn Customer Success & Advocacy into Retention & Growth

Leverage value from B2B customer reviews: Amplify Customer Voice

How Small Businesses Can Harness the Power of Reviews to Increase Sales

IRCE Thriftbooks Trustpilot presentation

How StorageMart Succeeds in Global & Local Search

Reviews: The Best Kept Secret to Landing Page Optimization

The Rise of B2B Product Reviews

Gain, Maintain, and Retain: Why the future of your brand is powered by trust

Turning Customer Reviews Into Real Revenue

7 Tactics to Turbo-ChargeYour Search Programs UsingCustomer Reviews

Marketing's Methods that Improve Retention & Experience

Driving Lifelong Customer Devotion With Loyalty Campaigns Confirmation

Advocate Marketing Explained

How To Leverage Customer Reviews In 2023: Effective Home Service Marketing St...

More from Totango

SuccessBLOCs Webinar Adoption

In this webinar, Ravit Danino, VP of Product Management at Totango, gives an in-depth look at a groundbreaking, modular, concept in Customer Success. In our first ever mini-series SuccessBLOCs: Onboarding, Escalation, and Adoption, the second installment Escalation, you'll learn: -Detecting, acting on and resolving customer escalations are a part of the Customer Success journey -How Spark can help you dramatically improve the customer experience and reduce friction and frustration along the way Find the on-demand webinar and more info at www.totango.com.

Escalation: Accelerate Customer Resolution Time and Increase Customer Satisfa...

Spark is finally here! Join our Customer Success industry expert and VP of Product Management at Totango, Ravit Danino, for this introductory webinar on the general availability of Spark. Totango Spark empowers enterprises to quickly adopt and operationalize customer-centricity across their organizations, enabling them to complete their digital transformation and grow their business by becoming more customer-centered. In this webinar we cover: - How Totango Spark can guide enterprises through the successful completion of each stage in the customer journey with relevant KPIs, dashboards, analytics and best practices to achieve business goals faster. - SuccessBLOCs - a groundbreaking, modular, concept in customer success, allowing organizations to start with their most critical business priority first, and grow into broader customer success initiatives, each step is chosen by the business to meet specific customer success goals. Find the on-demand webinar and more info at www.totango.com.

Totango Spark: The Future of Customer Success has Arrived

In this webinar, Ravit Danino, VP of Product Management at Totango, gives an in-depth look at a groundbreaking, modular, concept in Customer Success. In our first ever mini-series SuccessBLOCs: Onboarding, Escalation, and Adoption, first installment Onboarding, you'll learn: -How to dramatically improve the new customer onboarding journey -Be able to meet the milestones in an onboarding project timeline and overall goals -How to delight end users and enable a consistent and efficient experience -Ensure the customer post onboarding is adopting the product or service Find the on-demand webinar and more info at www.totango.com.

Onboarding: Optimize the New Customer Journey for Seamless Product Adoption

Totango Case Study: Million Dollar Bet: Dimension Data is All-in for Customer...

The State of the Customer Success Profession 2018 - Survey Results First Look

Three Companies That Elevated Their VoC and Survey Programs - CSSummit18

Goal-Oriented Technology

Building Your Champion Network

Presented by Christine Bensen, Senior Director of Product Management at CA Technologies, at Customer Success Summit 2018, Track 1. Moving to SaaS is a huge transformation. Hear how CA managed this change, the impact it had inside and outside their organization, and how the whole company, from Product, Marketing, Finance, Sales, Support, Services, Partners, UX, all needed the single source of truth to succeed.

The Value of Customer Data

Creating a CX-Focused Company

Making an Impact on the Organization Through Thoughtful Goal Setting

Million Dollar Bet - We're All-in In Customer Success

How to Become a CCO - Talk the Talk

Building the Customer Centricty Engine in IoT and XaaS

The Fusion of CX and CS

Architecting Effortless Customer Experiences

Leveraging Machine Learning to Delight Customers

Accelerating The Customer Success Impact

Presented by Rachel Donovan, Director of Customer Success at One Door. Our client said, “We don't know how to talk about the value we are getting from your software internally." We said, "let us help.” Join this session to hear how One Door not only proved the value delivered to T-Mobile, but grew the relationship with them because they equipped their core constituents with product engagement data. Presented at Customer Success Summit 2018, Track 2.

Using Product Usage to Expand Nation Wide with T-Mobile

Sidekick Solutions uses Bonterra Impact Management (fka Social Solutions Apricot) and automation solutions to integrate data for business workflows. We believe integration and automation are essential to user experience and the promise of efficient work through technology. Automation is the critical ingredient to realizing that full vision. We develop integration products and services for Bonterra Case Management software to support the deployment of automations for a variety of use cases. This video focuses on the notifications, alerts, and approval requests using Slack for Bonterra Impact Management. The solutions covered in this webinar can also be deployed for Microsoft Teams. Interested in deploying notification automations for Bonterra Impact Management? Contact us at sales@sidekicksolutionsllc.com to discuss next steps.

More from Totango (20)

SuccessBLOCs Webinar Adoption

Escalation: Accelerate Customer Resolution Time and Increase Customer Satisfa...

Totango Spark: The Future of Customer Success has Arrived

Onboarding: Optimize the New Customer Journey for Seamless Product Adoption

Totango Case Study: Million Dollar Bet: Dimension Data is All-in for Customer...

The State of the Customer Success Profession 2018 - Survey Results First Look

Three Companies That Elevated Their VoC and Survey Programs - CSSummit18

Goal-Oriented Technology

Building Your Champion Network

The Value of Customer Data

Creating a CX-Focused Company

Making an Impact on the Organization Through Thoughtful Goal Setting

Million Dollar Bet - We're All-in In Customer Success

How to Become a CCO - Talk the Talk

Building the Customer Centricty Engine in IoT and XaaS

The Fusion of CX and CS

Architecting Effortless Customer Experiences

Leveraging Machine Learning to Delight Customers

Accelerating The Customer Success Impact

Using Product Usage to Expand Nation Wide with T-Mobile

Recently uploaded

Slack (or Teams) Automation for Bonterra Impact Management (fka Social Soluti...

Jeffrey Haguewood

From Daily Decisions to Bottom Line: Connecting Product Work to Revenue by VP...

Product School

Ever caught yourself nodding along when someone mentions "delivering value" in Agile, but secretly wondering what the heck they actually mean? You're not alone! Join us for an eye-opening session where we'll strip away the buzzwords and dive into the heart of Agile—value delivery. But what is "value"? Is it a mythical unicorn in the world of software development, or is there more to this overused term? This isn't going to be a sit-and-get lecture. We're talking about a face-to-face, interactive meetup where YOU play a crucial role. Come along to: Define It: What does "value" really mean? We’ll build a definition that’s not just words, but a compass for your Agile journey. Contextualise It: Discover what value means specifically to you, your team, your company, and your industry. Because one size does not fit all. Deliver It: Share strategies and gather new ones for uncovering and delivering true value—no more shooting in the dark!

Unpacking Value Delivery - Agile Oxford Meetup - May 2024.pptx

David Michel

ScyllaDB has the potential to deliver impressive performance and scalability. The better you understand how it works, the more you can squeeze out of it. But before you squeeze, make sure you know what to monitor! Watch our experienced Postgres developer work through monitoring and performance strategies that help him understand what mistakes he’s made moving to NoSQL. And learn with him as our database performance expert offers friendly guidance on how to use monitoring and performance tuning to get his sample Rust application on the right track. This webinar focuses on using monitoring and performance tuning to discover and correct mistakes that commonly occur when developers move from SQL to NoSQL. For example: - Common issues getting up and running with the monitoring stack - Using the CQL optimizations dashboard - Common issues causing high latency in a node - Common issues causing replica imbalance - What a healthy system looks like in terms of memory - Key metrics to keep an eye on This isn’t “Death-by-Powerpoint.” We’ll walk through problems encountered while migrating a real application from Postgres to ScyllaDB – and try to fix them live as well.

Optimizing NoSQL Performance Through Observability

ScyllaDB

Designing Great Products: The Power of Design and Leadership by Chief Designe...

Product School

IOS-PENTESTING-BEGINNERS-PRACTICAL-GUIDE-.pptx

Abida Shariff

Bits & Pixels using AI for Good.........

Alison B. Lowndes

Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to: Create a campaign using Mailchimp with merge tags/fields Send an interactive Slack channel message (using buttons) Have the message received by managers and peers along with a test email for review But there’s more: In a second workflow supporting the same use case, you’ll see: Your campaign sent to target colleagues for approval If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team But—if the “Reject” button is pushed, colleagues will be alerted via Slack message Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors. And... Speakers: Akshay Agnihotri, Product Manager Charlie Greenberg, Host

Connector Corner: Automate dynamic content and events by pushing a button

DianaGray10

Empowering NextGen Mobility via Large Action Model Infrastructure (LAMI): pav...

Thierry Lestable

Welcome to UiPath Test Automation using UiPath Test Suite series part 2. In this session, we will cover API test automation along with a web automation demo. Topics covered: Test Automation introduction API Example of API automation Web automation demonstration Speaker Pathrudu Chintakayala, Associate Technical Architect @Yash and UiPath MVP Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP

UiPath Test Automation using UiPath Test Suite series, part 2

DianaGray10

Unlock the mysteries of successful Salesforce interviews in this insightful session hosted by Hugo Rosario (Salesforce Customer), a seasoned hiring manager that leads the Salesforce Department of multinational company with over 100 interviews under their belt. Step into the manager's chair and gain exclusive behind-the-scenes insights into what makes a Salesforce consultant stand out during the interview process. From deciphering the unspoken cues to mastering key strategies, we'll explore the intricacies of the interview process and provide practical tips for consultants looking to not only pass interviews but also thrive in their roles. Whether you're a seasoned professional or just starting your Salesforce journey, this session is your backstage pass to the secrets that hiring managers wish you knew.

Behind the Scenes From the Manager's Chair: Decoding the Secrets of Successfu...

Join us as we dive into the latest updates to the UiPath Orchestrator API, including new limits and features for 2024. Discover how these changes can enhance your automation projects and streamline your workflows. 📚 Overview of UiPath Orchestrator API 🔧 Recent changes to API limits 🛠️ How to adapt to new limits 📋 Best practices for using the Orchestrator API efficiently ❓ Q&A session

Exploring UiPath Orchestrator API: updates and limits in 2024 🚀

DianaGray10

Already know how to write a basic SOQL query? Great! But what about an *aggregate* SOQL query? You know, the kind that uses aggregate functions like COUNT & MAX along with GROUP BY and HAVING clauses? No? Well, get ready to learn how to slice & dice your org’s data right inside your own dev console. From finding duplicate records to prototyping summary & matrix reports, learn the ins and outs of aggregate queries during this fast-paced but admin-friendly session on advanced SOQL concepts.

SOQL 201 for Admins & Developers: Slice & Dice Your Org’s Data With Aggregate...

How to differentiate Sales Cloud and CPQ on first glance might be tricky if you do not know where to look and what to look at. You will know :-) Managing the sales process within Salesforce is a common use case that can be managed with standart Sales Cloud. If you want to do entire quoting process you will find out Salesforce CPQ solution exists. What is then the difference if both can handle selling products? You will see comparison of 10 different features, which Sales Cloud and Salesforce CPQ handle differently. Simple question you will always remember if you should consider using Salesforce CPQ will be a cherry on top.

10 Differences between Sales Cloud and CPQ, Blanka Doktorová

This talk focuses on the practical aspects of integrating various telephony systems with Salesforce, drawing on examples from implementations in the Czech scene. It aims to inform attendees about the spectrum of telephony solutions available, from small to large scale, and their compatibility with Salesforce. The presentation will highlight key considerations for selecting a telephony provider that integrates smoothly with Salesforce, including important questions to support the decision-making process. It will also discuss methods for integrating existing telephony systems with Salesforce, aimed at companies contemplating or in the process of adopting this CRM platform. The discussion is designed to provide a straightforward overview of the steps and considerations involved in telephony and Salesforce integration, with an emphasis on functionality, compatibility, and the practical experiences of Czech companies.

Unsubscribed: Combat Subscription Fatigue With a Membership Mentality by Head...

Product School

Integrating Telephony Systems with Salesforce: Insights and Considerations, B...

Screen flow is a powerful automation tool that is commonly designed for internal and external users. However, what about the guest users? We will dive into various methods of launching screen flows and understand how to make them publicly accessible, extending their usability to a broader audience. The presentation will also cover the implementation of security layers and highlight best practices for a smooth and protected user experience. Discover the potential of screen flows beyond conventional use and learn how to leverage them effectively.

When stars align: studies in data quality, knowledge graphs, and machine lear...

Elena Simperl

Free and Effective: Making Flows Publicly Accessible, Yumi Ibrahimzade