Here are some suggestions based on the findings: 1. The company should conduct regular performance reviews and feedback sessions to ensure employees feel satisfied and recognized for their work. This will help reduce dissatisfaction. 2. The company should implement stress management programs like yoga, meditation etc. to help employees manage stress and depression. 3. Team building activities should be conducted to improve collaboration and reduce worries about colleagues' opinions. 4. The company should encourage open communication so employees feel comfortable sharing problems with managers or HR. 5. Strict work hours of 8 hours max should be implemented to prevent overtime related stress. 6. Employees should not be asked to sacrifice important personal commitments unless absolutely necessary. 7.

1. “A PROJECT ROPORT ON HRD PROGRAMME AT MAHINDRA RURAL
HOUSING FINANCE’’
SUBMTTED IN PARTIAL FULFILLMENT OF THE COURSE REQUIREMENT OF
LABOUR AND SOCIAL WELFARE
Submitted by: External Guide: Internal Guide:
Amit Kumar Dabloo Kumar Dr.Kamesh kumar
Roll no-46 (AREA SALES MANAGER) (HOD L.S.W)
Session 2012-2014
A.N.COLLEGE,PATNA

2. Guide Certification
This is to certify that the report titled “A PROJECT ROPORT ON HRD
PROGRAMME AT MAHINDRA RURAL HOUSING FINANCE’’has been prepared under
my guidance and supervision. The report is submitted in partial fulfilment of the requirement
for the award of LABOUR AND SOCIAL WELFARE by Amit Kumar , Reg No 46 and this
report / study has not formed a basis for the award of any degree or diploma in any university
/ institution.
Place ...………….
Date Guide Name
Director Designation

3. Student Declaration
I hereby declare that the report/ study titled “A PROJECT ROPORT ON HRD
PROGRAMME AT MAHINDRA RURAL HOUSING FINANCE’’ prepared under the
guidance of Mr.Dabloo Kumar and Dr.Kamesh kumar submitted in partial fulfillment of
the requirement for the award of LABOUR AND SOCIAL WELFARE in A.N.COLLEGE is
my original work and has not been submitted for the award of any other degree/ diploma in
any university / institution.
Place ...………….
Date Name of the Student
Signature

4. STUDENT ACKNOWLEDGEMENT
The project of this magnitude would not have been completed singly. Firstly I want to give
my hearty thanks to all mighty who made the world and me also.
There are many other people without whom the completion of the project would not have
been possible. Some have contributed towards this directly while other have provided
indirectly.
It gives me immense pleasure to thank Mr. Ranjan kumar(State Head) providing me
Dissertation training in his Company and giving me a chance to have the experience of
actual work.

5. Chapter No. Particulars Page No.
Chapter I INTRODUCTION OF THE ORGANISATION
Chapter II RESEARCH DESIGN
Chapter III PROFILE OF THE RESPONDENTS
Chapter IV DATA ANALYSIS
Chapter V FINDING AND RECCOMENDATIONS
Chapter VI CONCLUSION
Chapter VII BIBLIOGRAPHY / REFRENCE

6. CHAPTER-I

7. Human Resources Development (HRD) as a theory is a framework for the expansion of
human capital within an organization through the development of both the organization and
the individual to achieve performance improvement.Adam Smith states, “The capacities of
individuals depended on their access to education”. The same statement applies to
organizations themselves, but it requires a much broader field to cover both areas.
Human Resource Development is the integrated use of training, organization, and career
development efforts to improve individual, group and organizational effectiveness. HRD
develops the key competencies that enable individuals in organizations to perform current
and future jobs through planned learning activities. Groups within organizations use HRD to
initiate and manage change. Also, HRD ensures a match between individual and
organizational needs. HUMAN RESOURCE POLICIES
Company Profile
MAHINDRA RURAL HOUSING FINANCE
The history of Mahindra Finance has been one of continuous ascent where our effort to
empower our customers has been a constant element. A strong set of values, an evolved
lineage and a group of highly motivated individuals is what we started with.
What followed was a series of events that helped us grow from strength to strength. And two
decades that witnessed many dreams across the nation see the light of day. Come, walk with
us through the journey of time and take a glimpse of how Mahindra Finance grew with all
those who believed in it.
Two decades ago, Mahindra and Mahindra Financial Services Limited (MMFSL)
commenced its journey in the rural non-banking finance industry. And with that was born a
vision to transform rural and semi-urban India into a self-reliant, flourishing landscape. Since
then, we have come a long way, empowering millions of ambitious individuals with
personalised finance for a wide range of vehicles, home development requirements and many
other diverse endeavours – all to help them live their dreams and Rise in life.

8. At Mahindra Finance, we are guided by a firm belief in people, their dreams, and their
potential to achieve those dreams. Hence, our socially inclusive business model facilitates
loans to customers based not on their current financial status, but their future earning
capacity. This philosophy has instilled a sense of confidence in the minds of rural and semi-
urban India – a confidence that allows them to believe that no dream is too big. Today, as one
of the leading non-banking finance companies, we are proud to have touched over 3 million
lives.
During the course of our journey, apart from emerging as the top tractor financer in India, we
have constantly strived towards developing skill sets of the local population. Which is why,
we provide employment to over 13,000 people in over 700 branches across India. This not
only ensures equal growth opportunity for all, but also enables us to serve our customers
better through local understanding and expertise.
The Mahindra Group focuses on enabling people to rise through solutions that power
mobility, drive rural prosperity, enhance urban lifestyles and increase business efficiency.
A USD 16.7 billion multinational group based in Mumbai, India, Mahindra employs more
than 180,000 people in over 100 countries. Mahindra operates in the key industries that drive
economic growth, enjoying a leadership position in tractors, utility vehicles, after-
market, information technology and vacation ownership. In addition, Mahindra enjoys a
strong presence in the agribusiness, aerospace, components, consulting services, defence,
energy, financial services, industrial equipment, logistics, real estate, retail, steel, commercial
vehicles and two wheeler industries.
In 2012, Mahindra featured on the Forbes Global 2000 list, a listing of the biggest and most
powerful listed companies in the world. In 2013, the Mahindra Group received the Financial
Times 'Boldness in Business' Award in the 'Emerging Markets' category.

9. CHAPTER -II

10. Objective of Study:
 To find out the reasons why employees are not achieving their
targets.
 To study the opinion of the employees what are major factors that
they are facing in the market.

Research Methodology of the Study:
The title of the study is “A project report on stress management among katcom
international employees”.
The system of collection data for research projects is known as research
methodology .The data may be collected for either theoretical or practical research for
example management research may be strategically conceptualized along with
operational planning methods and change management Research methodology is a
systematic observation.
Type of Research:
 Descriptive research
Descriptive research is also called Statistical Research. The main goal of this type of
research is to describe the data and characteristics about what is being studied. The
idea behind this type of research is to study frequencies, averages, and other statistical
calculations. Although this research is highly accurate, it does not gather the causes
behind a situation. Descriptive research is mainly done when a researcher wants to
gain a better understanding of a topic. It is quantitative and uses surveys and panels
and also the use of probability sampling.

11.  Exploratory research
Exploratory research is conducted into an issue or problem where there are few or no
earlier studies to refer to. The focus is on gaining insights and familiarity for later
investigation. Secondly, descriptive research describes phenomena as they exist. Here
data is often quantitative and statistics applied.
It is used to identify and obtain information on a particular problem or issue. Finally
causal or predictive research seeks to explain what is happening in by predicting
certain phenomenon on basis of hypothesis general relationship.
In this project I used exploratory type of research. Because this research I am
exploring the stress related problems at workplace.
Methods of data collection:
1) Primary data
2) Secondary data
Primary data collection:
Primary data is the data which is collected by the researcher directly from his own
observations and experiences. For example, if the researcher conducts a survey for the
collected of data then it is known as primary data
Primary data can be collected by three methods:
A) Observation
b) Experiment
c) Survey
But here, only survey method of data collection is preferred which is very suitable to
reach the objective of project.
 Research instrument
Printed questionnaire was used as the research instrument to collect the required
information.
 Area of survey:
 sample size : 35

12. Secondary data collection:
Secondary data is data that has already been collected and collated by somebody for
some reason other than the current study. It can be used to get a new perspective on
the current study, to supplement or compare the work or to use parts of it, as another
study may prove costly and time consuming .Secondary data are collected by
1) Websites
2) Newspapers
3) Journals
4) Magazines

13. http://image.slidesharecdn.com/finalreportdocx-120412083429-phpapp02/95/slide-3-
728.jpg?cb=1334237918
CHAPTER-III
Profile of the Respondents

15. CHAPTER-IV
Data analysis and Interpretation

16. 1. Are you satisfied with the performance you give at your work?
No. of Respondents %
YES 27 77
NO 8 23
Interpretation
From the diagram it is clear that 77 % of the employees are satisfied with the performance
they give in the work while 23 % of the employees are not satisfied.
0
20
40
60
80
100
120
YES NO
%
No. of Respondents

17. 2. Do you think that you are suffering from depression?
No. of Respondents %
YES 7 20
NO 28 80
Interpretation
20 % of the employee feel that they are suffering from depression while 80 % of the
employee feel that that they are free from the depression
No. of Respondents
YES
No

18. 3. Do you worry about your colleague's opinion about you?
No. of Respondents %
YES 9 26
NO 26 74
Interpretation
26% of the employees worry about their colleague’s opinion about them while 74% of the
employees are not concern with the opinion about their colleague.
0
10
20
30
40
50
60
70
80
90
100
YES NO
%
No. of Respondents

19. 4. Do you discuss your problem with your spouse or friend or any other close to you?
No. of Respondents %
YES 32 91
NO 3 9
Interpretation
91% of the employees of the Bizmax Infomedia Pvt. Ltd. discuss their problem and share
their feelings with their spouse or friends or others while 9 % of the employee is not
concerned with it.
0
10
20
30
40
50
60
70
80
90
100
YES NO
No. of Respondents
%

20. 5. Do you work more than 8 hours?
No. of Respondents %
YES 31 89
NO 4 11
Interpretation
89% of the employees work for more than 8 hours which is the starting point of the stress
while 11 % of the employees don’t work for more than 8 hours.
0
10
20
30
40
50
60
70
80
90
100
YES NO
Series 1
%

21. 6. You have an important function at your home and your boss asks to give a 4 hour
over time, what will be your response?
No. of Respondents %
YES 14 40
NO 19 50
NO RESPONSE 2 6
Interpretation
40 % of the employees are proved to be work dedicated and they are ready to miss the
important function at their house while 54 % of the employees said no and 6 % of the
employee did not gave any answer.
0
5
10
15
20
25
30
35
40
45
50
YES NO NO RESPONSE
No. of Respondents
%

22. 7. Do you regularly spend time for entertainment?
No. of Respondents %
YES 20 57
NO 15 43
Interpretation
57% of the employee spent regular time on entertainment which helps us to remain stress free while
43 % of the employees don’t do that.
0 20 40 60 80 100
YES
NO
No. of Respondents
%

23. 8. Do you get tensed at your non achievement of your target?
No. of Respondents %
YES 25 71
NO 10 29
Interpretation
71% of the employees get tensed at the non achievement of the target while 29 % of the
employees work casually.
No. of Respondents
YES
NO

24. 9. Do you ready for work if you will not achieve your target company will not give you
salary?
No. of Respondents %
YES 30 85
NO 5 15
Interpretation
85% of the employees says no we can’t work without salary while 15 % of the employees
says we will try our level best to achieve the target.
No. of Respondents
YES
No

25. CHAPTER-V
Findings & Suggestion

26. FINDINGS
 From the diagram it is clear that 77 % of the employees are satisfied with the
performance they give in the work while 23 % of the employees are not satisfied.
 20 % of the employee feel that they are suffering from depression while 80 % of the
employee feel that that they are free from the depression
 26% of the employees worry about their colleague’s opinion about them while 74% of
the employees are not concern with the opinion about their colleague.
 91% of the employees of the Bizmax Infomedia Pvt. Ltd. discuss their problem and
share their feelings with their spouse or friends or others while 9 % of the employee is
not concerned with it.
 89% of the employees work for more than 8 hours which is the starting point of the
stress while 11 % of the employees don’t work for more than 8 hours.
 40 % of the employees are proved to be work dedicated and they are ready to miss the
important function at their house while 54 % of the employees said no and 6 % of the
employee did not give any answer.
 57% of the employee spent regular time on entertainment which helps us to remain stress free
while 43 % of the employees don’t do that.
 71% of the employees get tensed at the non achievement of the target while 29 % of
the employees work casually.
 85% of the employees says no we can’t work without salary while 15 % of the
employees says we will try our level best to achieve the target.