This document is a resume for Amanda J. Mitchell. It summarizes her objective of finding a new job that utilizes her wide range of skills. It then lists her 18 years of experience overseeing operations for an entertainment business, and her current role as an executive assistant for a major healthcare corporation. It also provides her education credentials and an extensive list of skills and experiences from previous roles in office management, administration, web content management, and customer support.

1. 674 E. Leland Avenue • Salt Lake City, Utah 84106
P (801) 699-8412 E Amanda.Jane.Mitchell@gmail.com
A M A N D A J. M I T C H E L L
Objective
To hit the ground running,
using my wide array of
skills—while finding a
situation to expand that list.
Summary of
Qualifications
Eighteen years of overseeing
operations in a 20+-person
entertainment business as the
bridge between staff and
suppliers and customers.
Currently providing services
for executives at a major
health care corporation.
Education
Bachelor of Arts
University of Utah
Salt Lake City, Utah
1997
Other Skills
• Proficient in Microsoft Office
Suite
• Excellence in writing,
vocabulary, proofreading
and final editing
• Adept in UCIS E-Verify
system
• Functional knowledge of
HTML, Adobe CS and
Dreamweaver
• Google Analytics
• Social media marketing
• Search engine optimization
• Strong business, interperson-
al and public skills
• Customer service
• Knowledge of Avaya IP
office system
Professional Experience
Intermountain Health Care
Salt Lake City, Utah
2014–present
EXECUTIVE ASSISTANT
• Use Microsoft Outlook to track
and schedule appointments.
• Create newsletters and reports
using Publisher and Photoshop.
• Establish social media for
conferences.
• Study grant announcements for
administrative guidelines, and
prepare grant applications.
• Use WebEx to create meetings.
• Submit expense statements
using People Soft
MagicSpace Entertainment
Salt Lake City, Utah
1996–2014
OFFICE MANAGER
• Routed all incoming calls
• Organized and implemented
filing system.
• Troubleshot and programmed
phone system, local computer
network and other equipment.
• Procured and maintained
contracts with suppliers and
shipping agencies.
• Maintained inventory of all
office supplies and furnishings.
• Ran E-Verify reports.
• Served as point person
between staff and benefits
agencies.
ADMINISTRATIVE ASSISTANT TO COO,
PRESIDENT AND MARKETING DIRECTOR
• Composed and edited outgoing
correspondence.
• Coordinated donations.
• Built and maintained sales
history database using
Microsoft Access, including
spreadsheets to anticipate
future sales and dissemination
to public reporting agencies.
• Managed year-end insurance
audit materials for accounting
department.
• Configured and reported
licensing fees and figures for
ASCAP, BMI and SESAC,
making sure that the fees were
consistent with amount listed
on show P&L statements.
• Reviewed and executed show
venue agreements, contracts,
insurance certificates and
technical riders of national
Broadway touring companies.
• Kept track of all deposits due
to national touring companies.
• Compiled market analysis and
artist history for potential
events.
• Served as company liaison
between touring company and
press.
WEBSITE CONTENT /SOCIAL MEDIA
MANAGER
• Ensured excellence with careful
proofreading and link testing.
• Used Dreamweaver to create
deeper links and make ticket
buying easier.
• Increased SEO through tracking
listings on other sites.
• Created event listings on public
listing sites, updating social
media sites with event
announcements and articles
of interest to readers.
BOX OFFICE /CUSTOMER SUPPORT
• Assisted box office in selling
tickets for large on-sale events,
utilizing deep industry
knowledge.
• Worked directly with national
touring companies to prepare
box office statements.
• Performed public relations
duties on-site at engagements;
engaged with subscribers about
upcoming events and concerns.