This document provides templates and tools to help a group build a concrete business plan, including:
1. A sheet to gather all thoughts and ideas for the business plan. It does not need to be perfect as it is meant to pull ideas together.
2. Various templates and exercises like storyboards, blueprints, and ecosystem maps are available to attach to the sheet to develop the business idea.
3. Sections to detail the business name, logo, service blueprint, ecosystem, costs, elevator pitch, description, needs addressed, goals, and vision for how the idea could be portrayed in newspapers in the future.
The document provides suggestions for localizing the website of TaskAmigo in India. It suggests brand names like TaskBuddy, TaskPal and Taskbhai for the Indian market. It also provides feedback on the content and structure of various pages of the website like the welcome page, homepage, registration popup, dashboard, marketplace etc. It highlights fields that should be mandatory, provides examples to populate fields and suggests better calls to action. It also shares Delhi and Mumbai zones/wards to help segment tasks geographically. The document aims to help optimize the TaskAmigo website for the Indian user.
RE: The Torch Bearer Newsletter
From: Rosalia Contreras (rec10@my.fsu.edu)
As a student senator representing the College of Social Sciences and Public Policy, it is my duty to represent the needs of COSS students to the best of my abilities. Attached to this e-mail, you will find the inaugural edition of 'The Torch Bearer', a monthly newsletter aimed at providing students with more information on the Student Government Association as well as with several opportunities for involvement, scholarship, research, and study abroad experience.
Featured in this newsletter will be Dean Rasmussen's Social Sciences Scholar Program as well as the Golden Tribe Lecture Series (brought to you by SGA), among others.
I hope that you all find this information useful and worthy of reading. If you have any questions, concerns, or general comments, please direct them to me. My e-mail is rec10@my.fsu.edu.
Thank you for your time, and best of luck with upcoming exams and projects!
All my best,
Rosalia Contreras
Senator | Seat 4
College of Social Sciences and Public Policy
This document summarizes and reviews several coaching tools, including:
1) 5 Dynamics - An online assessment and reporting tool that measures client preferences and generates reports to help coaches better understand clients and optimize relationships.
2) Art Guidance Cards Tool - An online visual tool that allows coaches and clients to view the same painting remotely and use the imagery to elicit new perspectives and connections.
3) From Chaos to Genius - An audio program with tips for getting organized, including establishing collection points, single-tasking, and a recommended email filing system.
4) Seasons of Change Journal - A journal to guide those experiencing transitions through themes of acceptance, uncertainty, new directions, and growth.
Venture Design Workshop: Business Model CanvasAlex Cowan
These slides support the various workshops I do and my online curriculum in two principal places:
1. Business Model Canvas Tutorial
This is a more fully articulated instructional, complete with templates: bit.ly/nicebmc.
2. Startup Sprints
This is a structured self-service for Venture Design/new venture creation: bit.ly/startupsprints.
Choose a tool for business intelligence in share point 2010Ard van Someren
Business intelligence provides accurate and useful information to decision makers to support effective decision making. Microsoft SQL Server and SharePoint Server provide tools for storing, managing, analyzing, and accessing business data to help make better business decisions. There are three main areas of business intelligence: personal, team, and organizational. Personal business intelligence provides self-service information to individuals. Team business intelligence delivers information for collaboration. Organizational business intelligence helps align objectives with company goals using tools like scorecards and strategy maps.
This document provides an overview of information architecture (IA) and related topics:
- It discusses the history of IA since 1973 and key organizations like the IA Association Japan and IA Institute.
- Current topics in IA are mentioned like visual communication, technology, and user experience design.
- Finally, it reflects on the definition and ongoing development of IA, thanking the reader at the end.
This document provides an overview of web development and hosting services. It discusses creating effective websites that engage, develop, and retain customers. Reasons for working with this company include that they are a small business themselves so they understand challenges, grow with their clients, and work with best-in-breed open source software and partners. The company develops template solutions, customized solutions, and integrated solutions to fit within clients' budgets and timelines. They also provide ongoing support through system monitoring, help desk assistance, crisis handling, and daily backups.
The document provides suggestions for localizing the website of TaskAmigo in India. It suggests brand names like TaskBuddy, TaskPal and Taskbhai for the Indian market. It also provides feedback on the content and structure of various pages of the website like the welcome page, homepage, registration popup, dashboard, marketplace etc. It highlights fields that should be mandatory, provides examples to populate fields and suggests better calls to action. It also shares Delhi and Mumbai zones/wards to help segment tasks geographically. The document aims to help optimize the TaskAmigo website for the Indian user.
RE: The Torch Bearer Newsletter
From: Rosalia Contreras (rec10@my.fsu.edu)
As a student senator representing the College of Social Sciences and Public Policy, it is my duty to represent the needs of COSS students to the best of my abilities. Attached to this e-mail, you will find the inaugural edition of 'The Torch Bearer', a monthly newsletter aimed at providing students with more information on the Student Government Association as well as with several opportunities for involvement, scholarship, research, and study abroad experience.
Featured in this newsletter will be Dean Rasmussen's Social Sciences Scholar Program as well as the Golden Tribe Lecture Series (brought to you by SGA), among others.
I hope that you all find this information useful and worthy of reading. If you have any questions, concerns, or general comments, please direct them to me. My e-mail is rec10@my.fsu.edu.
Thank you for your time, and best of luck with upcoming exams and projects!
All my best,
Rosalia Contreras
Senator | Seat 4
College of Social Sciences and Public Policy
This document summarizes and reviews several coaching tools, including:
1) 5 Dynamics - An online assessment and reporting tool that measures client preferences and generates reports to help coaches better understand clients and optimize relationships.
2) Art Guidance Cards Tool - An online visual tool that allows coaches and clients to view the same painting remotely and use the imagery to elicit new perspectives and connections.
3) From Chaos to Genius - An audio program with tips for getting organized, including establishing collection points, single-tasking, and a recommended email filing system.
4) Seasons of Change Journal - A journal to guide those experiencing transitions through themes of acceptance, uncertainty, new directions, and growth.
Venture Design Workshop: Business Model CanvasAlex Cowan
These slides support the various workshops I do and my online curriculum in two principal places:
1. Business Model Canvas Tutorial
This is a more fully articulated instructional, complete with templates: bit.ly/nicebmc.
2. Startup Sprints
This is a structured self-service for Venture Design/new venture creation: bit.ly/startupsprints.
Choose a tool for business intelligence in share point 2010Ard van Someren
Business intelligence provides accurate and useful information to decision makers to support effective decision making. Microsoft SQL Server and SharePoint Server provide tools for storing, managing, analyzing, and accessing business data to help make better business decisions. There are three main areas of business intelligence: personal, team, and organizational. Personal business intelligence provides self-service information to individuals. Team business intelligence delivers information for collaboration. Organizational business intelligence helps align objectives with company goals using tools like scorecards and strategy maps.
This document provides an overview of information architecture (IA) and related topics:
- It discusses the history of IA since 1973 and key organizations like the IA Association Japan and IA Institute.
- Current topics in IA are mentioned like visual communication, technology, and user experience design.
- Finally, it reflects on the definition and ongoing development of IA, thanking the reader at the end.
This document provides an overview of web development and hosting services. It discusses creating effective websites that engage, develop, and retain customers. Reasons for working with this company include that they are a small business themselves so they understand challenges, grow with their clients, and work with best-in-breed open source software and partners. The company develops template solutions, customized solutions, and integrated solutions to fit within clients' budgets and timelines. They also provide ongoing support through system monitoring, help desk assistance, crisis handling, and daily backups.
This document discusses various social media and collaboration tools that can be used to address HR issues, including knowledge sharing and co-creation. It lists tools such as LinkedIn, Twitter, Flickr, MindMeister, Google Docs, Yammer, wikis, blogs, and internal communication platforms. Specific capabilities are identified for each tool such as sharing photos, videos, documents, microblogging, and facilitating discussions, communities, and crowdsourcing.
.I made a blog post about Reachli a few weeks ago after the conversion from Pinerly and spotlighted a blog post from Techcrunch about the service here:
http://113tidbits.com/techchrunch-sprinkles-magic-pixie-dust-all-over-reachli/
Signup here: http://www.reachli.com/ap/hG5VJqEU
I've been a publisher for a while now and have made a few bucks.
This document provides an overview of a course on digital media. The course objectives are to familiarize students with digital media and its role in advertising, introduce processes for gathering and analyzing digital media information, and give students opportunities to apply digital media knowledge through exercises. The course format will include lectures, readings, guest speakers, and class discussions. Students will be evaluated based on participation, presentations, individual write-ups, analyses, and a group project. The document outlines expectations, requirements, schedules, and policies for the course.
This document provides tips for managing email effectively. It recommends setting aside specific times during the work day to check email, rather than constantly being notified of new messages. Checking email in batches allows you to focus on other tasks without distractions. Unless your job requires immediate responses, batch email checking a few times a day, such as in the morning, at noon, and late afternoon, helps avoid feeling overwhelmed by messages and allows you to be more productive.
This document provides an overview of page patterns, which are predefined layout templates that enable designers to quickly and consistently generate deliverables. Page patterns include common sections like metadata, strategy, research, and more. They allow generating content faster while maintaining a consistent structure. Designers can also share page patterns and get input from clients before starting a project to set expectations. Automating deliverables through scripting page patterns is also discussed.
The document discusses designing an environment for maximal productivity by organizing the space, removing clutter, and systematizing common tasks and routines through specific behavior sequences and diagrams. It provides examples of planning sleeping and waking routines as well as brainstorming spaces for new ideas. The goal is to reduce mental overhead through increased order and organization.
1. User experience design is not just user interface design or usability testing. It involves designing the whole system and interconnections between parts.
2. User experience design considers more than just usability, including emotions and learnability.
3. User experience design is not limited to digital technologies and can apply to any product or system.
4. While users are important, business objectives also need to be met in user experience design.
5. User experience design should be integrated throughout the entire design process, not just as a single step.
The Oregon State Athletic Department Leadership Institute will also use the Value Proposition Canvas to teach business model thinking to our Athletes as well.
The document discusses how to format and change the look of a document in Microsoft Word. It states that the Insert tab contains galleries that allow inserting common document elements while maintaining the overall document style. Text formatting can be adjusted via the Quick Styles gallery or direct formatting options on the Home tab. The overall document look can be changed by selecting a new theme on the Page Layout tab.
TMAC & SBDC at The University of Texas-Pan American- in partnership with Virtual Media Mavens, LLC; a Web marketing and content creation agency - will be hosting a five-hour comprehensive Web marketing workshop on the full spectrum of digital content creation and social media.
TMAC & SBDC at UTPA, in partnership with Virtual Media Mavens, will host a five-hour Mastering Web Marketing workshop on February 4th at UTPA McAllen Teaching Site. The workshop, costing $59 per person including lunch, will cover digital marketing strategies including social media, content creation, analytics and tools for platforms like Facebook, Twitter, WordPress and more. Participants will learn how to set up online marketing campaigns and measure their effectiveness.
Ethier Associates Calgary CIO Forum June 509MicheleTaylor
The document discusses analyzing leadership's attitudes toward information technology and holistic optimization. It provides an overview of exercises to evaluate:
1. Leadership's perception of current IT effectiveness versus needed effectiveness.
2. The extent of holistic optimization currently versus desired future optimization across the organization.
3. Leadership's attitudes toward desired amounts of enterprise-wide optimization.
The document then discusses demonstrating business/IT alignment tactically using a matrix approach to map IT projects to immediate business objectives.
Bob Zeni & Associates works closely with clients to develop visual strategies that support branding and create compelling communications. One project involved creating a corporate-wide communications program for Baxter International to establish leadership expectations for 75,000 employees globally. The challenge was to create an engaging presentation that consolidated a large amount of information about shared values, competencies, and personal attributes in a way that was easy to use and conformed to Baxter's corporate identity.
From 'Broadcast Yourself' to 'Follow Your Interests': Social Media Five Years OnJean Burgess
My keynote presentation at the Transforming Audiences conference, September 2011, University of Westminster. Contains mostly pictures of the internet, video recording to come.
The document describes a Changeathon event, which is an event for developing sustainable business models and solutions that provide social returns for communities or causes. It discusses methodologies like the Business Model Canvas and Value Proposition Canvas for designing business models and value propositions. Various topics are covered, such as customer segments, value propositions, customer relationships, and product-market fit for developing these business models and solutions.
System2 provides experience designing and delivering transformational change in the public sector. They work with clients to:
1) Develop teams of change agents and systems to support the transformation.
2) Leverage the transformation through processes, tools, and support systems that promote trust.
3) Share ideas and solutions between organizations and individuals.
The process typically includes exploring goals, piloting ideas, identifying what works and scaling up, and developing change management skills. Clients achieve new ways of working, aligned culture and processes, and evidence to support the change.
Personal learning environments (PLEs) allow students to design their own learning approaches using various online resources like videos, apps, games and social media chosen to match their personal learning styles and pace. Rather than a single physical or online space, a PLE is a collection of tools selected by the student. The goal is to give students more control over how they learn while teachers set expectations for increased student engagement and understanding of learning strategies.
The document provides information about Sarah Watson's graphic design and photography portfolio, including details of her experience working as a freelance designer in Tokyo for 8 years and now being located in Melbourne. It lists examples of her print, photography, and web design work for clients in areas like advertising, packaging, and identity design. The bio expresses her passion for creativity and striving to create clean and edgy designs that set clients apart.
HOW-T0 CREATE ORIGINAL VISUALS FOR PINTEREST AND WHY THAT'S A GOOD IDEA!Myrna Greenhut
This is an updated paper on four ways to create original visuals that can be used on Pinterest to get you more followers and traffic, more search engine rankings and more visibility for your own website or business. Further, these techniques are useful on other social media platforms as well.
Investigating these simple techniques took more time to master than I had anticipated, so there has been a huge gap in time since the text document was first uploaded and this completed document finalized. Please forgive the gap, but really exploring many other recommended tactics on my MacBook Air did not work the way I was told it would and I didn't want to recommend to others what I couldn't manage myself.
Looking after the mental health of Agile TeamsSnook
The document discusses the high costs that mental health issues place on UK employers in terms of sickness absence, reduced productivity, and staff replacement costs. It also notes that 84% of employees have experienced poor mental health issues contributed to by work. The document advocates for establishing a culture of self-care and support for mental health in the workplace by planning projects carefully, managing workloads, and fostering open communication about mental health challenges. It emphasizes balancing engagement with detachment and considering both staff and user well-being.
Anne Dhir - Put on your own oxygen mask before helping othersSnook
Anne Dhir speaking on dealing with mental health within the workplace and how it is important to be in the correct mental health state before helping other people.
This document discusses various social media and collaboration tools that can be used to address HR issues, including knowledge sharing and co-creation. It lists tools such as LinkedIn, Twitter, Flickr, MindMeister, Google Docs, Yammer, wikis, blogs, and internal communication platforms. Specific capabilities are identified for each tool such as sharing photos, videos, documents, microblogging, and facilitating discussions, communities, and crowdsourcing.
.I made a blog post about Reachli a few weeks ago after the conversion from Pinerly and spotlighted a blog post from Techcrunch about the service here:
http://113tidbits.com/techchrunch-sprinkles-magic-pixie-dust-all-over-reachli/
Signup here: http://www.reachli.com/ap/hG5VJqEU
I've been a publisher for a while now and have made a few bucks.
This document provides an overview of a course on digital media. The course objectives are to familiarize students with digital media and its role in advertising, introduce processes for gathering and analyzing digital media information, and give students opportunities to apply digital media knowledge through exercises. The course format will include lectures, readings, guest speakers, and class discussions. Students will be evaluated based on participation, presentations, individual write-ups, analyses, and a group project. The document outlines expectations, requirements, schedules, and policies for the course.
This document provides tips for managing email effectively. It recommends setting aside specific times during the work day to check email, rather than constantly being notified of new messages. Checking email in batches allows you to focus on other tasks without distractions. Unless your job requires immediate responses, batch email checking a few times a day, such as in the morning, at noon, and late afternoon, helps avoid feeling overwhelmed by messages and allows you to be more productive.
This document provides an overview of page patterns, which are predefined layout templates that enable designers to quickly and consistently generate deliverables. Page patterns include common sections like metadata, strategy, research, and more. They allow generating content faster while maintaining a consistent structure. Designers can also share page patterns and get input from clients before starting a project to set expectations. Automating deliverables through scripting page patterns is also discussed.
The document discusses designing an environment for maximal productivity by organizing the space, removing clutter, and systematizing common tasks and routines through specific behavior sequences and diagrams. It provides examples of planning sleeping and waking routines as well as brainstorming spaces for new ideas. The goal is to reduce mental overhead through increased order and organization.
1. User experience design is not just user interface design or usability testing. It involves designing the whole system and interconnections between parts.
2. User experience design considers more than just usability, including emotions and learnability.
3. User experience design is not limited to digital technologies and can apply to any product or system.
4. While users are important, business objectives also need to be met in user experience design.
5. User experience design should be integrated throughout the entire design process, not just as a single step.
The Oregon State Athletic Department Leadership Institute will also use the Value Proposition Canvas to teach business model thinking to our Athletes as well.
The document discusses how to format and change the look of a document in Microsoft Word. It states that the Insert tab contains galleries that allow inserting common document elements while maintaining the overall document style. Text formatting can be adjusted via the Quick Styles gallery or direct formatting options on the Home tab. The overall document look can be changed by selecting a new theme on the Page Layout tab.
TMAC & SBDC at The University of Texas-Pan American- in partnership with Virtual Media Mavens, LLC; a Web marketing and content creation agency - will be hosting a five-hour comprehensive Web marketing workshop on the full spectrum of digital content creation and social media.
TMAC & SBDC at UTPA, in partnership with Virtual Media Mavens, will host a five-hour Mastering Web Marketing workshop on February 4th at UTPA McAllen Teaching Site. The workshop, costing $59 per person including lunch, will cover digital marketing strategies including social media, content creation, analytics and tools for platforms like Facebook, Twitter, WordPress and more. Participants will learn how to set up online marketing campaigns and measure their effectiveness.
Ethier Associates Calgary CIO Forum June 509MicheleTaylor
The document discusses analyzing leadership's attitudes toward information technology and holistic optimization. It provides an overview of exercises to evaluate:
1. Leadership's perception of current IT effectiveness versus needed effectiveness.
2. The extent of holistic optimization currently versus desired future optimization across the organization.
3. Leadership's attitudes toward desired amounts of enterprise-wide optimization.
The document then discusses demonstrating business/IT alignment tactically using a matrix approach to map IT projects to immediate business objectives.
Bob Zeni & Associates works closely with clients to develop visual strategies that support branding and create compelling communications. One project involved creating a corporate-wide communications program for Baxter International to establish leadership expectations for 75,000 employees globally. The challenge was to create an engaging presentation that consolidated a large amount of information about shared values, competencies, and personal attributes in a way that was easy to use and conformed to Baxter's corporate identity.
From 'Broadcast Yourself' to 'Follow Your Interests': Social Media Five Years OnJean Burgess
My keynote presentation at the Transforming Audiences conference, September 2011, University of Westminster. Contains mostly pictures of the internet, video recording to come.
The document describes a Changeathon event, which is an event for developing sustainable business models and solutions that provide social returns for communities or causes. It discusses methodologies like the Business Model Canvas and Value Proposition Canvas for designing business models and value propositions. Various topics are covered, such as customer segments, value propositions, customer relationships, and product-market fit for developing these business models and solutions.
System2 provides experience designing and delivering transformational change in the public sector. They work with clients to:
1) Develop teams of change agents and systems to support the transformation.
2) Leverage the transformation through processes, tools, and support systems that promote trust.
3) Share ideas and solutions between organizations and individuals.
The process typically includes exploring goals, piloting ideas, identifying what works and scaling up, and developing change management skills. Clients achieve new ways of working, aligned culture and processes, and evidence to support the change.
Personal learning environments (PLEs) allow students to design their own learning approaches using various online resources like videos, apps, games and social media chosen to match their personal learning styles and pace. Rather than a single physical or online space, a PLE is a collection of tools selected by the student. The goal is to give students more control over how they learn while teachers set expectations for increased student engagement and understanding of learning strategies.
The document provides information about Sarah Watson's graphic design and photography portfolio, including details of her experience working as a freelance designer in Tokyo for 8 years and now being located in Melbourne. It lists examples of her print, photography, and web design work for clients in areas like advertising, packaging, and identity design. The bio expresses her passion for creativity and striving to create clean and edgy designs that set clients apart.
HOW-T0 CREATE ORIGINAL VISUALS FOR PINTEREST AND WHY THAT'S A GOOD IDEA!Myrna Greenhut
This is an updated paper on four ways to create original visuals that can be used on Pinterest to get you more followers and traffic, more search engine rankings and more visibility for your own website or business. Further, these techniques are useful on other social media platforms as well.
Investigating these simple techniques took more time to master than I had anticipated, so there has been a huge gap in time since the text document was first uploaded and this completed document finalized. Please forgive the gap, but really exploring many other recommended tactics on my MacBook Air did not work the way I was told it would and I didn't want to recommend to others what I couldn't manage myself.
Looking after the mental health of Agile TeamsSnook
The document discusses the high costs that mental health issues place on UK employers in terms of sickness absence, reduced productivity, and staff replacement costs. It also notes that 84% of employees have experienced poor mental health issues contributed to by work. The document advocates for establishing a culture of self-care and support for mental health in the workplace by planning projects carefully, managing workloads, and fostering open communication about mental health challenges. It emphasizes balancing engagement with detachment and considering both staff and user well-being.
Anne Dhir - Put on your own oxygen mask before helping othersSnook
Anne Dhir speaking on dealing with mental health within the workplace and how it is important to be in the correct mental health state before helping other people.
Trevor Lakey - Design on the Inside Focusing on Mental HealthSnook
This document discusses using design approaches and digital technologies to improve mental health. It provides examples of using social media, community media projects, and co-production with young people to empower communities and challenge stigma around mental health. Design approaches that shift power and involve marginalized voices in collaborative problem solving are highlighted. While technology alone cannot fix youth mental health, enabling young people as partners through digital literacy and citizenship can help them take an active role in their own wellbeing. Sustaining change over the long term requires changing systems, policies, and addressing injustices in addition to innovation.
Sarah Drummond's Keynote at Doers Conference - BudapestSnook
Sarah talked about the need to recognise that every design decision we make as individuals has an impact on the user experience. We have to learn how to consciously design together as a system to make services work universally for people where they are, for their needs.
This document discusses the history and evolution of design, from the industrial revolution to modern times. It covers key periods like the rise of mass production in the 18th century led by figures like Wedgwood, the spread of neoclassicism styles, and the development of "form follows function" philosophy in the late 19th/early 20th century. The document also discusses the growth of design as a professional discipline and efforts to apply design thinking principles to public services. It advocates for the development of design patterns to help apply evidence-based best practices to new projects.
DOTI North - Data and Design; Prof Matthew ChalmersSnook
Matthew is a professor in the School of Computing Science at the University of Glasgow. His work focuses on data visualisation and analytics, data ethics and ethical systems design, and mobile and ubiquitous computing.
Matthew worked in industrial research labs, including Xerox PARC in Palo Alto, California, before returning to Scotland in 2000. Since then he’s been an academic at University of Glasgow, leading projects exploring topics such as mobile computing for health and fitness, user experience design that bridges digital and analogue media, using commercial app stores for user trials, and large scale data analytics and visualisation. Today he’ll be talking about an approach to the design of complex systems that could perhaps be better known outside of the world of research: ’seamful design’, that started at PARC in the 1980s, and which he and his research group have advanced over the past years.
Peter is the Chief Information Officer for North Lanarkshire Council. He is responsible for delivering transformation through information, technology and business processes aligned with the strategic ambitions of the Council.
Recently, the Canadian government heard about the work that North Lanarkshire are doing on the master citizen record. They called the council and had a conversation. They liked what they heard so a few days later, they sent a representative from Canada to Motherwell to find out more. They were so impressed by what the council told them that they have said they would take the same approach. Peter is going to share with us what he told them.
Building a user research library for local governmentSnook
The document discusses the development of a User Research Library (URLibrary) to address the problem of research duplication across government agencies. It describes how the library originated at Hackney Council to share learnings from user research projects. The library allows research teams to avoid replicating work and build on past insights. The document outlines some of the challenges faced, such as getting timely research uploads and addressing privacy concerns. It presents a vision for the library to become an open-source platform connecting research communities across different public sectors and themes.
Put on your own oxygen mask before helping others Snook
The document discusses the high costs that mental health problems place on UK employers and employees. It notes that 84% of employees have experienced poor mental health influenced by their work. The presenter advocates establishing a culture where it's okay to ask for help and prioritizing self-care, managing projects carefully, and supporting both staff and participants to avoid designing future experiences at the cost of present ones. The "Jenga of mental health" framework outlines focusing on self-care, opening work cultures, designing projects mindfully, managing projects slowly, and supporting staff and participants.
The document discusses mental health issues in the UK workforce. It notes that mental health problems cost UK employers almost £35 billion per year, including costs from sickness absence, reduced productivity, and staff turnover. Additionally, 84% of UK employees report experiencing poor mental health that has been impacted by their work. The presenter advocates for improving mental wellbeing in the workplace through self-care, establishing a supportive work culture, designing projects carefully with health experts, managing projects in a balanced way, and supporting both staff and project participants.
The document discusses failing better and learning from failures. It notes that clients may not understand what they are commissioning. When projects fail, clients may say things like "We already knew this" or "This isn't going to help us." The document reflects on the author's past failures to deflect stress, maintain their leadership role, and treat themselves ethically. It advocates reframing failure as unclear criticism and making psychological safety a priority to learn from mistakes and build support through professional networks.
The document discusses reasons why services fail and the consequences of failures. It suggests that services fail when they do not meet customer expectations or are too complex. When services fail, it can cost organizations money and damage customer relationships. The document proposes several ways to address service failures such as establishing service recovery processes, analyzing usage data to identify problems, empowering users and staff to solve issues, and designing services with failure scenarios in mind. Overall, the key ideas are that service failures are costly so they must be anticipated and systems put in place to respond effectively.
Maa s scotland designing user-centred servicesSnook
The document discusses the importance of designing Mobility as a Service (MaaS) solutions in a user-centered way. It recommends following three steps: 1) Conduct research to understand user needs and contexts, 2) Co-design potential solutions with users and stakeholders, and 3) Test and prototype concepts with users to refine them before implementation. Done correctly with user input, this process can help ensure that the MaaS solutions developed will actually provide value and be services that people want to use.
The document discusses the importance of self-care when designing services and experiences for others. It outlines six areas of focus for self-care: 1) self-care practices for individuals, 2) creating a supportive studio culture, 3) thoughtful project design, 4) risk management in project management, 5) staff well-being, and 6) avoiding retraumatization of participants. The overall message is that designers must first take care of themselves in order to ethically and effectively help others through their work.
We begin by exploring what is meant by cognitive impairment, and some of the difficulties and challenges faced by people with varying levels of cognitive impairment, including specifics issues related to adaptation and abstraction. We consider how designers (who can also be viewed as ‘outsiders’) can act as enablers, supporting people with cognitive impairments to contribute their insights and ideas to design services that work for them. We emphasise the importance of mindset and methodological framework, and, in the spirit of sharing and collaborating, use examples from practice to illustrate the iterative development of a range of methods and tools to create a safe and supportive co-design environment.
The document outlines a framework for designing health services. It begins with pre-discovery to understand problems and create discovery briefs. Then moves to discovery research, building alpha concepts, beta testing, and live launch. It also outlines six key principles for service design: accessibility, agency, confidentiality, continuity, trust, and being welcoming. Finally, it proposes three areas for improvement: better service integration, prevention focus through partnerships, and co-designing with the community.
The document outlines design principles for digital cities, including delivering value to citizens, staff, and managers through customer satisfaction, staff retention and wellbeing, and financial sustainability. It also recommends pooling resources by opening research, data, and designs, building from the bottom up by starting small and building on existing assets, and designing with users by going out to users and supporting their participation. The principles are presented by Anne Dhir, Project Director of We Are Snook.
Connect Conference 2022: Passive House - Economic and Environmental Solution...TE Studio
Passive House: The Economic and Environmental Solution for Sustainable Real Estate. Lecture by Tim Eian of TE Studio Passive House Design in November 2022 in Minneapolis.
- The Built Environment
- Let's imagine the perfect building
- The Passive House standard
- Why Passive House targets
- Clean Energy Plans?!
- How does Passive House compare and fit in?
- The business case for Passive House real estate
- Tools to quantify the value of Passive House
- What can I do?
- Resources
Fonts play a crucial role in both User Interface (UI) and User Experience (UX) design. They affect readability, accessibility, aesthetics, and overall user perception.
ARENA - Young adults in the workplace (Knight Moves).pdfKnight Moves
Presentations of Bavo Raeymaekers (Project lead youth unemployment at the City of Antwerp), Suzan Martens (Service designer at Knight Moves) and Adriaan De Keersmaeker (Community manager at Talk to C)
during the 'Arena • Young adults in the workplace' conference hosted by Knight Moves.
EASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANEFebless Hernane
CapCut is an easy-to-use video editing app perfect for beginners. To start, download and open CapCut on your phone. Tap "New Project" and select the videos or photos you want to edit. You can trim clips by dragging the edges, add text by tapping "Text," and include music by selecting "Audio." Enhance your video with filters and effects from the "Effects" menu. When you're happy with your video, tap the export button to save and share it. CapCut makes video editing simple and fun for everyone!
Revolutionizing the Digital Landscape: Web Development Companies in Indiaamrsoftec1
Discover unparalleled creativity and technical prowess with India's leading web development companies. From custom solutions to e-commerce platforms, harness the expertise of skilled developers at competitive prices. Transform your digital presence, enhance the user experience, and propel your business to new heights with innovative solutions tailored to your needs, all from the heart of India's tech industry.
Maximize Your Content with Beautiful Assets : Content & Asset for Landing Page pmgdscunsri
Figma is a cloud-based design tool widely used by designers for prototyping, UI/UX design, and real-time collaboration. With features such as precision pen tools, grid system, and reusable components, Figma makes it easy for teams to work together on design projects. Its flexibility and accessibility make Figma a top choice in the digital age.
UNIT V ACTIONS AND COMMANDS, FORMS AND CONTROLS.pptx
ALISS Business Plan Sheet
1. Building your business plan
Use the sheet provided to ‘stick up’ your thinking so your grand finale on Friday afternoon. There are tools on the
group can build a concrete business plan. It doesn’t have to table provided to help you with yours ideas. You will find
be perfect, this sheet can be messy. The idea is this sheet some storyboards, blueprint exercises, newspaper templates,
will help you to pull all your thoughts together. It will help and ‘eco system’ maps, attach these to this sheet as you
you work towards creating a fantastic presentation for the complete them, it will work towards a final business plan.
Name Logo Service Blueprint Ecosystem Money matters
What is your service called? Use this space to doodle. Show us what your logo might Use the template provided and attach here when completed Use the template provided and attach when completed A space for you to think about the pennies
look like
Our Eco-system Website
www.apple.com
Are there any points or processes where your
How does the user become aware of How does the user join? What happens when they are using it?
This template is to help you draft out what Applications People service needs to spend money (e.g. pay an organ-
is involved in your idea. Take Apple for iphone/ipad applications Instore helpers
the service? What physical things do they get when How are they interacting with the
example.
iser to co-ordinate a volunteer team; hire a hall for
What channels make users aware? they join? service? Software
itunes
Places
Apple Stores meet-ups; fund petrol expenses for volunteer driv-
How might your idea’s ‘ecosystem’ look?
Keep adding to it throughout the day! Product
ers, etc.)?
(iphone, ipod)
Elevator Pitch
Give us a one liner
Describe your idea in a 100 words
What might a premium service offer What does the user leave the service
the user? with?
How might the user feedback to the What touchpoints relate to leaving the
service provider?
service positively? Can these processes be done in a way that doesn’t
involve money?
If your idea was a character, who would it be? (i.e Dr Who)
Need Who is it for?
What issue does it solve? I.e The problem my idea solves is loneliness
My idea makes travelling easier Who will use this? Is it for one type of person or for
(It could be one specific need or many things) a variety of people? Either attach the personas from
your table, or make up some of your own on the cards
provided
We give ALISS Ask the ALISS Engine Tags If not, where/whom will you get the money from
How does it enhance existing services? What information does it require to make it work? (eg - we need a list of people who Throughout the workshop keep adding words that and what sort of transactions do you foresee being
Persona create new characters to test your ideas out. provide service X within a Y miles of a given point) describe your idea using the ‘tag’ template involved? (e.g. micro-fee per transaction; regular
Use this template to
i.e It would add a list of local resources to a national website. DD; grant, etc.)
Name
Does the information you require change on a regular basis? Who would change it?
Does your service generate resources? If so what are they? (eg it might bring information
What is the goal of your idea? Age
draw me together in one place, it might gather information that isn’t collected at the moment, it Does anyone collect that information now? If so how would you get it? If not how could Tag
A word that describes your idea (write clearly and big)
What do you want it to achieve? might generate posters) you collect it?
What do I do? in here Who could make use of the resources that you provide? How could the ALISS Engine help you provide information to others?
How would the Engine help people to access them? How could the ALISS engine help ,what kind of services are needed to support your idea?
Do we need new ones?
Personality: 5 words that describe me
our idea is called:
Our Vision
What would the newspapers say about your idea in 15 years? My story: Background/family/information about my life Tag
A word that describes your idea (write clearly and big)
What other ways could money be raised for this
project (eg Age Unlimited, other social innovation
funds, voluntary sector funding)?
The insert title distributed in the United Kingdom Thursday 11th February, 2025
Insert title here The project “ insert something this
person is likely to say
our idea is called:
has cut Tag
_____________ ” A word that describes your idea (write clearly and big)
Fifteen years ago today, a small group of people
created ___________________________________
_________________at a supporting pipes workshop
by _______ % Persona create new characters to test your ideas out.
Use this template to
to change the way people live with long term Name
How would you market your service?
conditions. In the 15 years it has been running it
has managed to achieve;
When you are clear about what your idea
1.
Age
draw me will create, use the ‘We give ALISS’ cards
How could the ALISS engine support it?
Use the prompt cards to ask the ALISS
our idea is called:
to feed it into the engine
2.
What do I do? in here engine for things you need
Tag
We give ALISS
3. A word that describes your idea (write clearly and big)
Ask the ALISS Engine
draw here
In an interview last week, the Prime Minister shared
his thoughts on the project
Our team name is...
Our team name is...
“ Personality: 5 words that describe me
We need the ALISS engine to give us
We need the ALISS engine to give us
My story: Background/family/information about my life
”
our idea is called:
We prefer to communicate by
i.e web, conversation, phone call, mobile application, post We prefer to communicate by
i.e web, conversation, phone call, mobile application, post
Tag
Science and as much as scientific progress is highly dependent
on financial support and, in modern times, on
For example
A word that describes your idea (write clearly and big)
society in 2025 general societal support, it is appropriate to discuss
the interaction of science and society. Using the
United States as an example, some of the topics
i.e text data, spreadsheet, images, handwriting, people, posters, conversation, url, rss For example
i.e text data, spreadsheet, images, handwriting, people, posters, conversation, url, rss
“ insert something this
The role of science and technology in future design to be discussed are the views of public officials
will be discussed from the perspective of someone who influence the distribution of research funds,
who has lived all his life in the United States and the response of funding agencies and the views of Remember to think about
scientists. Finally, we shall look at the co-evolution Remember to think about
person is likely to say
whose scientific experience has spanned the years i.e geographically tagged, time it was posted, specific to certain area, time it happens
since the late 1930s. It is likely that the reader will of science and society and attempt to draw some i.e geographically tagged, time it was posted, specific to certain area, time it happens
”
find in my discussion characteristics that apply to conclusions concerning their related future and the our idea is called:
many developed countries and developing ones. In implications for the future of technology.