Blowing Up Customer Engagement | Dan McClure, Innovation Design Practice Lead...Thoughtworks
Every organisation is coming upon a crisis of value, yours too. And yet we’ve been content to use customer experience like cheap paint on a rickety old building, all too often investing in small ideas in service of the status quo. With entire enterprises vulnerable to being swept away, it’s time to blow up our definition of customer experience.
Re-inventing an Industry in Three Parts Thoughtworks
Every organisation is coming upon a crisis of value, yours too. And yet we’ve been content to use customer experience like cheap paint on a rickety old building, all too often investing in small ideas in service of the status quo. With entire enterprises vulnerable to being swept away, it’s time to blow up our definition of customer experience
Blowing Up Customer Engagement | Dan McClure, Innovation Design Practice Lead...Thoughtworks
Every organisation is coming upon a crisis of value, yours too. And yet we’ve been content to use customer experience like cheap paint on a rickety old building, all too often investing in small ideas in service of the status quo. With entire enterprises vulnerable to being swept away, it’s time to blow up our definition of customer experience.
Re-inventing an Industry in Three Parts Thoughtworks
Every organisation is coming upon a crisis of value, yours too. And yet we’ve been content to use customer experience like cheap paint on a rickety old building, all too often investing in small ideas in service of the status quo. With entire enterprises vulnerable to being swept away, it’s time to blow up our definition of customer experience
Tech is one of the best tools we have to prevent and reverse climate change. This presentation was delivered by Kundan Joshi for the ICT Roadmaps to Enhanced Sustainability event, amongst sustainability professors, IT experts and consultants. TheAppLabb is committed to keeping the wellbeing of our world at the forefront of every project-it's part of our MO to improve human experiences through innovative use of technology.
Building a Learning Culture of Continuous Improvement – Heather Taylor-Portma...JAM London
ustwo (the studio behind award-winning Monument Valley and Moodnotes) is known for it’s “fampany” atmosphere of care and authenticity.
Heather will share lessons about how ustwo’s culture creates high-performing teams, and give insight into how to develop an iterative, ‘continuous improvement’ approach to Learning & Development in your start-up.
4 things you need to know about digital publishingMichael Kowalski
Talk given as part of a "20 Things You Need to Know" session at the PPA Independent Publishers conference in December 2015. Mostly talking about mobile – the opportunity and how to take advantage of it.
Smashing Conference Short Talk on Sustainable Webdesign and coding practicesMightybytes
Short talk I gave at Smashing Conference in NYC on June 16th, 2014 on sustainable web design and coding practices. It was a 15 minute talk on how designers and coders can start to implement these practices in a practical and fast way to have the greatest impact on user experience, page speed, load time and thus make their sites more earth friendly.
Best transaction site of payment gateway for schoolvirajgutam
To get the company kick-started, the executives planned a multiday retreat with multiple outside speakers. By the time we saw these executives on the third day of their off-site, they were already buzzing about ways they could use the new technologies,
Portfolio containing my design work from the past several years. Includes on- and offline material. Work is for event signage and handouts, web banners, online graphics and buttons, social media cover photos and profile pictures, informational PDFs, and personal design projects and illustration.
Eindpresentatie_HEMA_winkel_van_de_toekomstBen de Kovel
Het onderwerp van dit onderzoek is een antwoord te vinden op de vraag “Hoe ziet de HEMA winkel van de toekomst eruit, waarin online en offline beleving samensmelten tot een eenheid, waardoor de Generatie Y zich meer verbonden voelt tot het merk.”
Tech is one of the best tools we have to prevent and reverse climate change. This presentation was delivered by Kundan Joshi for the ICT Roadmaps to Enhanced Sustainability event, amongst sustainability professors, IT experts and consultants. TheAppLabb is committed to keeping the wellbeing of our world at the forefront of every project-it's part of our MO to improve human experiences through innovative use of technology.
Building a Learning Culture of Continuous Improvement – Heather Taylor-Portma...JAM London
ustwo (the studio behind award-winning Monument Valley and Moodnotes) is known for it’s “fampany” atmosphere of care and authenticity.
Heather will share lessons about how ustwo’s culture creates high-performing teams, and give insight into how to develop an iterative, ‘continuous improvement’ approach to Learning & Development in your start-up.
4 things you need to know about digital publishingMichael Kowalski
Talk given as part of a "20 Things You Need to Know" session at the PPA Independent Publishers conference in December 2015. Mostly talking about mobile – the opportunity and how to take advantage of it.
Smashing Conference Short Talk on Sustainable Webdesign and coding practicesMightybytes
Short talk I gave at Smashing Conference in NYC on June 16th, 2014 on sustainable web design and coding practices. It was a 15 minute talk on how designers and coders can start to implement these practices in a practical and fast way to have the greatest impact on user experience, page speed, load time and thus make their sites more earth friendly.
Best transaction site of payment gateway for schoolvirajgutam
To get the company kick-started, the executives planned a multiday retreat with multiple outside speakers. By the time we saw these executives on the third day of their off-site, they were already buzzing about ways they could use the new technologies,
Portfolio containing my design work from the past several years. Includes on- and offline material. Work is for event signage and handouts, web banners, online graphics and buttons, social media cover photos and profile pictures, informational PDFs, and personal design projects and illustration.
Eindpresentatie_HEMA_winkel_van_de_toekomstBen de Kovel
Het onderwerp van dit onderzoek is een antwoord te vinden op de vraag “Hoe ziet de HEMA winkel van de toekomst eruit, waarin online en offline beleving samensmelten tot een eenheid, waardoor de Generatie Y zich meer verbonden voelt tot het merk.”
How information system is transforming business - - Dr. Manu Melwin Joy - Sch...manumelwin
In 2010, American businesses will spend over $562 billion on information systems hardware, software, and telecommunications equipment. In addition, they will spend another $800 billion on business and management consulting and services—much of which involves redesigning firms’ business operations to take advantage of these new technologies.
Embrace the BYOD Revolution: Effectively Manage a Multi-Device, Multi-Gener...Dux Raymond Sy
A major business transformation is brewing in the enterprise today. Mobile technologies, business velocity, geographically dispersed and multi-generational workforce are converging to deliver the promise of responsive organizations. Organizations that miss this paradigm shift will face dire consequences. How can you effectively manage this shift, ensure that it will be sustainable and reap the benefits of being a responsive organization? In this session, learn how to apply practical steps and effective techniques to manage your multi-device and multi-generational workforce.
Presented at Microsoft Ignite 2015
What's Next Technology Presentation - Innovator's Studio Chicago - National H...Douglas Pollei
What's Next Technology Presentation on Cloud Computing, Mobile / Mobile Commerce for Enterprise and Geo Location Services. Presented at the Innovator's Studio Chicago for National Health Care CMOs at the Catalyst Ranch.
Have you sought Digital Freedom? Do you want to become a Film maker? Are you excited about animations, web designs and Interactive Multimedia? SYL introduces the Elite Multimedia Training Camp.
The Digital Transformation of Yellow Pages Group by YPG CMO, Nicholas Gaudreaumesh group
How does a company with a long-standing “analog” business transform itself into a digital player? Nicolas Gaudreau, Yellow Page Group’s chief marketing officer, provided meshmarketing with the inside story into the strategic and tactics steps and processes that have helped the company’s position itself in the digital world. Nicolas will offer insight for companies evolving their business, highlighting best practices, challenges and what to avoid.
How to Envision the Digital Technology Strategy Industry LandscapeDoug Floyd
Digital technology has become a key differentiating factor and revenue driver for companies. A truly digital strategy is needed to address this changing landscape. Existing industries are being disrupted, and new industries are now emerging, based on these new digital technologies. Markets including FinTech, health technology, artificial intelligence, connected cars, Internet of Things, robotics, drones, and 3D printing are all leveraging emerging digital innovations.
The App Revolution - Is your Business Ready for Mobile?Matthew David
Apps are the most disruptive technology ever. Period. Your company needs to have a plan on how you can capitalize on this new technology before you start losing business.
The Elite Multimedia Training Camp (EMTC ) is a convergence of professionals and intending professionals in the field of Multimedia Development. The conference avails participants to become proficient in essential digital communication skills such as graphics design, video editing, animations, web development and interactive media for PC’s and Mobile devices, in an all in one programme.
The EMTC is so designed to jump-start participant into the world of Multimedia development in a manner that provides a well rounded understanding of what it takes to be a high earning professional.
Welcome Address from Alan Quayle: Industrialization of Telecom Application Development.
Review of the past year by the numbers, what TADSummit has in store over the next 2 days, and introducing some of the TADHack Global winners from around the world. Telecoms is democratized and innovation using telecom app development is happening everywhere.
Presented at TADSummit 2016, 15-16 Nov, Lisbon.
Increased processing power and lower expense of computer equipments has made it possible for almost anyone to own a multimedia studio. With this reality, plenty of people are waiting for good CD/DVD-ROMS and other multimedia content, all that is missing are the people to create it.
Explore our most comprehensive guide on lookback analysis at SafePaaS, covering access governance and how it can transform modern ERP audits. Browse now!
Cracking the Workplace Discipline Code Main.pptxWorkforce Group
Cultivating and maintaining discipline within teams is a critical differentiator for successful organisations.
Forward-thinking leaders and business managers understand the impact that discipline has on organisational success. A disciplined workforce operates with clarity, focus, and a shared understanding of expectations, ultimately driving better results, optimising productivity, and facilitating seamless collaboration.
Although discipline is not a one-size-fits-all approach, it can help create a work environment that encourages personal growth and accountability rather than solely relying on punitive measures.
In this deck, you will learn the significance of workplace discipline for organisational success. You’ll also learn
• Four (4) workplace discipline methods you should consider
• The best and most practical approach to implementing workplace discipline.
• Three (3) key tips to maintain a disciplined workplace.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
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[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxmy Pandit
Explore the world of the Taurus zodiac sign. Learn about their stability, determination, and appreciation for beauty. Discover how Taureans' grounded nature and hardworking mindset define their unique personality.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Improving profitability for small businessBen Wann
In this comprehensive presentation, we will explore strategies and practical tips for enhancing profitability in small businesses. Tailored to meet the unique challenges faced by small enterprises, this session covers various aspects that directly impact the bottom line. Attendees will learn how to optimize operational efficiency, manage expenses, and increase revenue through innovative marketing and customer engagement techniques.
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RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
4. In January 2012, inventors of the
hand-held camera filed for bankruptcy...
5. Who is your future employee?
42%
of UK school aged
children use a
tablet
28%
of 3-4 year olds
use a
tablet
6. Who is your future employee?
0.9
Billion
UK Jobs and Careers
related searches
annually on
Mobiles
67
Million
UK Jobs and Careers
related searches
annually on
YouTube
12. • Campaign went global through viral sharing.
• 5M+ views, 279% uplift in HR site visits
• 91% of Heineken employees enjoyed the video
Brand Stories re-thought
for the DIGITAL AGE
Telling Great Stories
We live in an Accelerated World full of new opportunity. The most successful businesses are great at finding ways to try to lead rather than just follow trends and capitalise on these opportunities for growth:
- They are restless and strive to innovate and grow by remaining agile and constantly iterating.
- They turn data into meaningful insight, enabling them to make better decisions.
- They win the moments that matter by changing how they approach marketing, for the digital age.
In doing so they will be first to the future and all its rewards.
Our intuition about the future is linear. But the reality of information technology is exponential... If I take 30 steps linearly, I get to 30. If I take 30 steps exponentially, I get to 1 billion.
Who are your customers? Well, they’re jobseekers. And your roles, are to find the best talent for your businesses. So what do we know about those people?
[BUILD 1]
Well, they’re using their mobiles, surprise, surprise. Mobile has won. We look at our mobile phones 150 times a day. That’s more than we look at our partners. And people looking for jobs are no different. They’re using their phone to do so.
[BUILD 2]
Jobseekers are visiting YouTube too. Nearly all of them. I think, what is quite clear is that jobseekers are just like the rest of the population – because they are the population. All the trends that you’ll read about in the UK – they’re all true for your audience too.
Currently 3.9 Billion annual searches in
Who are your customers? Well, they’re jobseekers. And your roles, are to find the best talent for your businesses. So what do we know about those people?
Well, they’re using their mobiles, surprise, surprise. Mobile has won. And people looking for jobs are no different. They’re using their phone to do so. 25% of the jobs & careers related searches were from mobiles in the last 12 months
Jobseekers are visiting YouTube too. Nearly all of them. I think, what is quite clear is that jobseekers are just like the rest of the population – because they are the population. All the trends that you’ll read about in the UK – they’re all true for your audience too.
CSG – Market Square
And the accessibility of devices will definitely be a huge factor for getting the next 5 bn online.
[BUILD 1]
Smartphones are becoming more accessible as entry level devices are on the market in the UK have become extremely affordable. The Samsung Galaxy Y and the B9500-D Android are both available for just £30. Data plans are also the cheapest they have ever been meaning that price no longer is as much of a barrier to entry.
[BUILD 2]
Tablets are also becoming incredibly accessible. Tesco was the first to break the sub-£100 price tag, closely followed by Argos but UK-based Datawind has developed the Aakash, an entry level tablet device which costs less than £30. Their motto is ‘Bridging the Digital Divide’. They pledge their commitment to ‘bringing the next billion people into the internet age by offering internet devices with very affordable, anywhere, anytime internet connectivity’.
[BUILD 3]
For anyone unfamiliar with the Raspberry Pi, it is a credit card sized computer that plugs into your TV and keyboard. This tiny board has the same computing power as the original Xbox.
1.75 million have been sold to date. With the basic model costing less than £30, it has made it significantly less expensive to build more different types of device than one can imagine.
A Kickstarter project to build 9in high-definition monitors for just £65 to connect to the Raspberry Pi was fully funded in just over three days.
[BUILD 4 ]
Project Loon (a network of balloons travelling on the edge of space), aims to connect people in rural and remote areas who wouldn’t otherwise be able to access the internet.
[BUILD 5]
Internet Org is a fantastic global initiative that aims to extend global internet access by making the internet affordable. It aims to cut the cost of internet access to 1% of its current level within the next 5 to 10 years. Google have become one of their partners to help to make their mission of ‘Everyone of us. Everywhere. Connected’ a reality.
This is a campaign from Heineken from last year. It is a great example of marketing and HR working together. More importantly, it’s a great example of a brand seeing how to excite potential employees, and indeed current employees. Not only did it lead to 279% uplift in visits to HR sites of Heineken, but over 90% of Heineken employees loved the video.
...
Heineken The Candidate – over 5 million views to date
Campaign went global through viral sharing.
Heineken’s global HR sites saw a 279% uplift in traffic and a 317% uplift in CV’s submitted.
IN addition, 91% of Heineken’s 70,000 global employees surveyed said they enjoyed the video.
We live in an Accelerated World full of new opportunity. The most successful businesses are great at finding ways to try to lead rather than just follow trends and capitalise on these opportunities for growth:
- They are restless and strive to innovate and grow by remaining agile and constantly iterating.
- They turn data into meaningful insight, enabling them to make better decisions.
- They win the moments that matter by changing how they approach marketing, for the digital age.
In doing so they will be first to the future and all its rewards.
