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Alejandro Reano
(661) 376-2589
I am US citizen, and a dedicated professional with the ability to prioritize and process
heavy workflow. Detailed oriented, well organized, with customer focus and bilingual
skills (Native English and Spanish. Basic French Knowledge). Computer literate on MS
Office, POS SYSTEM, Photoshop and adobe with excellent typing experience.
Restaurant/ Customer Service for more than 3 years, working in different kinds of office
jobs, restaurant, some call center. Excellent customer service, front desk, receptionist in
hotel.
EXPERIENCE
Lereta Tax Services- 01/2015-09/2015
West Covina, CA
Open Items Processor (Escrow team)
Perform data entry
Calling lenders, customers and tax collectors (as a call center)
Accurately balance work batches.
Review items and report quality issues to appropriate level.
Perform various clerical tasks associated with Item Processing.
Follow standard operating policies and procedures.
Perform additional duties as assigned.
I also have been in payment team, helping matching checks with bills, making
checks, sending FedEx and postal mails. I have been in the bill acquisition team,
helping pre-match checks, id bills using the online program.
Bolt house Farms—11/13-11/14
Bakersfield, CA
Shipping clerk/Production Assistant
As a Shipping Clerk my tasks were, receive and help customers that are picking up
orders, check them in the computer, receiving and answering calls of customers and
complains, extended hours in the computer.
As a Production Assistant, i had to check that the machinery was working properly, the
lines were running smoothly and the people that were in the lines were following
instructions correctly.
Tofu House Restaurant-01/14-11/14
Bakersfield, CA
Server
Energy and outgoing with a dedication to positive guest relations. High volume dining.
customer service, and cash handling. Clean table and make them for next customers.
Run hot plates to customers, beverages and give checks and receive credit cards,
Everything used with POS system.
GFF Inc. Girard’s Salad Dressings-- 10/12-11/13
City of Industry, CA
QC Lab Technician
Analyzing the salt, acid density, PH of the product, making sure that the product is
ready and perfect to pack them and ship them to the customer. Assigned to each
morning perform a swap test, HACCP compliance, to each tank on lanes where the
product is going to start running. I checked the temperature of the ingredients that were
imported to the company. Other responsibilities were to check the product that was
returned to us with complaints.
Kabuki Japanese Restaurant--- 8/12-11/13
Cerritos CA
Server
Dedication and an exceptional work ethic. trained in customer service with knowledge of
Peruvian cuisine. high energy and outgoing with a dedication to positive guest relations.
High volume dining. customer service, and cash handling background.
Hotel Lion’s Backpacker 12/11-03/12
Miraflores, Lima Peru
Receptionist
Welcome visitors by greeting them, in person or on the telephone; answering or
referring inquiries.
Direct visitors by maintaining employee and department directories; giving instructions.
Maintains security by following procedures; monitoring logbook; issuing visitor badges.
Attending clients needs. Using Booking.com and Hotelwide.com I was able to book
rooms and check in and out our guest. Accommodating any need.
University Alas Peruanas 02/10-11/11
Student
I started my career of business administration. I was not able to not finish, i did 4 cycles
approximately, due to the payments that i was not able to continue my career.
Institute Britanico-- 01/09-01/10
La Marina, Lima Peru
Private Lesson, English Instructor
Taught basic and intermediate English classes to individuals. Teaching grammar,
pronunciation, conversational, translation and listening skills.
REFERENCES
Provided upon request

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Alejandro Reano Ruiz

  • 1. Alejandro Reano (661) 376-2589 I am US citizen, and a dedicated professional with the ability to prioritize and process heavy workflow. Detailed oriented, well organized, with customer focus and bilingual skills (Native English and Spanish. Basic French Knowledge). Computer literate on MS Office, POS SYSTEM, Photoshop and adobe with excellent typing experience. Restaurant/ Customer Service for more than 3 years, working in different kinds of office jobs, restaurant, some call center. Excellent customer service, front desk, receptionist in hotel. EXPERIENCE Lereta Tax Services- 01/2015-09/2015 West Covina, CA Open Items Processor (Escrow team) Perform data entry Calling lenders, customers and tax collectors (as a call center) Accurately balance work batches. Review items and report quality issues to appropriate level. Perform various clerical tasks associated with Item Processing. Follow standard operating policies and procedures. Perform additional duties as assigned. I also have been in payment team, helping matching checks with bills, making checks, sending FedEx and postal mails. I have been in the bill acquisition team, helping pre-match checks, id bills using the online program.
  • 2. Bolt house Farms—11/13-11/14 Bakersfield, CA Shipping clerk/Production Assistant As a Shipping Clerk my tasks were, receive and help customers that are picking up orders, check them in the computer, receiving and answering calls of customers and complains, extended hours in the computer. As a Production Assistant, i had to check that the machinery was working properly, the lines were running smoothly and the people that were in the lines were following instructions correctly. Tofu House Restaurant-01/14-11/14 Bakersfield, CA Server Energy and outgoing with a dedication to positive guest relations. High volume dining. customer service, and cash handling. Clean table and make them for next customers. Run hot plates to customers, beverages and give checks and receive credit cards, Everything used with POS system. GFF Inc. Girard’s Salad Dressings-- 10/12-11/13 City of Industry, CA QC Lab Technician Analyzing the salt, acid density, PH of the product, making sure that the product is ready and perfect to pack them and ship them to the customer. Assigned to each morning perform a swap test, HACCP compliance, to each tank on lanes where the product is going to start running. I checked the temperature of the ingredients that were
  • 3. imported to the company. Other responsibilities were to check the product that was returned to us with complaints. Kabuki Japanese Restaurant--- 8/12-11/13 Cerritos CA Server Dedication and an exceptional work ethic. trained in customer service with knowledge of Peruvian cuisine. high energy and outgoing with a dedication to positive guest relations. High volume dining. customer service, and cash handling background. Hotel Lion’s Backpacker 12/11-03/12 Miraflores, Lima Peru Receptionist Welcome visitors by greeting them, in person or on the telephone; answering or referring inquiries. Direct visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures; monitoring logbook; issuing visitor badges. Attending clients needs. Using Booking.com and Hotelwide.com I was able to book rooms and check in and out our guest. Accommodating any need. University Alas Peruanas 02/10-11/11 Student I started my career of business administration. I was not able to not finish, i did 4 cycles approximately, due to the payments that i was not able to continue my career.
  • 4. Institute Britanico-- 01/09-01/10 La Marina, Lima Peru Private Lesson, English Instructor Taught basic and intermediate English classes to individuals. Teaching grammar, pronunciation, conversational, translation and listening skills. REFERENCES Provided upon request