Ajit Shah is seeking a position that matches his skills and interests and allows him to contribute to an organization's growth. He has over 4 years of experience in sales, marketing, training, and customer service roles in the technology industry. His experience includes positions at Intel, Microsoft, Nokia, and Future Group where he was responsible for tasks like managing key accounts, conducting training programs, maximizing sales, and ensuring great customer service. He has strong communication, problem solving, and interpersonal skills.

1. Ajit Shah
C - 97 Ganesh Nagar, Tilak Nagar
New Delhi –110018
Mobile: +91-8285842425 E-mail: ajitshah88@gmail.com/
+91-9278673686 Skype: ajitshah90
CAREER OBJECTIVE
To be able to match my skills, interests and values with the objectives of the organization and
contribute to its growth.
CAREER SUMMARY
• Well adaptive behavior & ability to work under pressure for achieving set targets.
• Success at motivating staff through clear communication and outstanding organizational
skills
• Achievement oriented with excellent communication, interpersonal skills with an ability
to manage change with ease
• Proven strength in problem solving, coordination, analysis and training.
• A fast learner and good at reproducing and applying techniques.
WORK EXPERIENCE
• Intel Technology India PVT LTD (Pay role of “CPM India sales and marketing Pvt.
Ltd.”)
• Working from January 2013 as a Trainer and marketing manager (FOS) for Delhi NCR .
• Handling IT Retail stores in the city.
• Developing and managing channel partners.
• Monitoring Visibility of the product in the Retail Outlet.
• Managing Key accounts and building strong relationship with the channel partners
• Conducting Training programs. Educating and give effective training the channel
partners and retailers about new launches, schemes and product features, technology etc.
• Installation of Intel Buzztop in the machines.
• Has to take care of Intel Buzztop branding.
PREVIOUS EXPERIENCE
Microsoft as Relationship Manager
Location: Delhi NCR
Designation: Relationship Manager
Duration: 10th
October 2011- November 2012.
JOB RESPONSIBLITIES:

2. • Maximize Top line Sales: Drive top line sales through Up Selling, Cross Selling, Repeat
selling, Store Hygiene, competition benchmarking, recommendation on changes on range
planning based on customer feedbacks, providing great customer service etc.
• Leadership: Motivate, develop and build teams inculcating co. values and culture.
Performance appraisal, Training, Goal setting, Succession planning. Provide timely
coaching sessions to the associates and Team leaders developing their behavioral and
operational skills. Effectively use Performance and coaching log sheets to measure and
improve the performance areas for delivering consistently high performing team.
• Administration: Ensure all the reports and MIS is generated and updated well in time and
with high accuracy.
• Great Customer Service: Ensure the customer service standards are delivered all the time
through driving the customer service culture amongst the team, providing coaching
sessions on how to deal with different customer situations, & leading by example,
interacting with customers at the first opportunity and taking timely actions according to
the feedback.
Nokia as Route Trainer
Location: GURGAON
Designation: Route Trainer
Duration: 26th
February 2011 – 30th
September 2011
• Training non ISD retailers.
• ISDs & Distributors sales executive for new application and devices from NOKIA.
• In addition resolving the costumer queries forwarded by retailers.
• Store visiting & Daily reporting to concern person
Future Group (E–zone) as SECTION HEAD
Location: Rohini
Designation: Section Head
Duration: 6th
October 2008 to 14th
February 2011
• 2.5 Years’ experience with E- ZONE as a Sr. customer service specialist.
• Dealing with Laptop, desktop, Printer, x box, psp, ps2, ps3, I pods, Mobile’s, camera and
all types of accessories.
• Worked in Store opening team.
RESPONSIBILITIES:
• Target Achievement: Review of target given on daily, weekly & monthly basis and urge
for achievement.
• Target analysis: Daily analysis of sales, conversion, price band and Feedback.
• Managing Staff: Being a in a team, taking care of my team Members in regards
understanding, motivating, scheduling & helping.
• Organizing Schemes: Events, tele - marketing, database of customers are planned and
implemented successfully.
• Managing Accounts: Taking count of the stocks twice a day.
• Indenting: Analysis of sales and customer demand for studded Segment.
Manpower (NOKIA) as ISD
Location: Kamla Nagar

3. Designation: Sales Promoter
Duration: 27th
March 2008 to 5th
October 2008
• 7 Month experience with NOKIA as a specialist SALES PROMOTER dealing with
Nokia mobiles and Accessories.
EDUCATIONAL QUALIFICATION
COURSE YEAR UNIVERSITY/BOARD PERCENTAGE
B.COM 2013 Vinayka Mission University 57.64%
XII 2009 N.I.O.S 46.00%
PROFESSIONAL QUALIFICATIONS
• Basic Knowledge of computer hard ware & Software(Net Suffering, Excel, PowerPoint,
Ms Word Etc)
Area of Interests
Due to my extrovert nature, I have flair to meet people. My area of interest is Resourcing and
customer Serve, understanding the needs andstrivingforresults.
Can work as bellow roll
• Sales and marketing manager: - Marketing managers need to have a good knowledge of
the customer. This means building up an accurate picture using the resources that are
available. It is important to take personal opinion out of as many decisions as possible, I
have good idea about Indian retail marketing and customer behavior; customer is a
person who is more worried to buy the product than a retailer who is willing to sale.
• Trainer: - A sales trainer will be responsible in developing and delivering training
modules related to systems, sales soft skills and interpersonal skills to be delivered to
coaches, counsels, and other participants. A sales trainer will have to serve as a subject
matter expert for sales training and sales process and systems. Facilitator. I’m having
good technical knowledge and my communication is also good and I have trained the
candidates at our store level for customer service and technical knowledge.
• Visual merchandiser: - Display designers and visual merchandisers use their design skills
to promote the image, products and services of businesses and I’ve done same on our
store level.
ADDITIONALY
• Animation / Hardware & Networking From Oxford Institution New Delhi.
PERSONAL PROFILE
Date of Birth : 05th
March 1990
Father’s Name : Gurmeet Shah Singh
Nationality : Indian

4. Experience : 4 Years
Languages : Hindi, English
Marital Status : Single
Hobbies : Computer Game, Listening Music, Travelling,
Cricket, Car Driving
Strength : Hard Working, Sincere, Ambitious
DECLARATION
I hereby declared that all the information provide by me are corrects. I also understand that I am liable to
face disciplinary action for voluntary or involuntary giving wrong information.
Place:
Date:
_________
Ajit Shah