Rising fuel costs and a global economic slowdown present challenges for Air Canada. Fuel costs for airlines have increased from $44 billion in 2003 to $178 billion in 2011, and the 2008 financial crisis led to falling demand for air travel. Adopting a cost leadership model could help Air Canada compete, but may be difficult due to non-controllable fuel costs and other expenses. The airline may need to focus on both cost cuts and service quality to succeed in the competitive airline industry.
A detailed report of the Aviation industry of INDIA with a comprehensive analysis of "Indigo Airline". How India is maturing itself in this industry and what new ways are being taken by government to revive the same.
A detailed report of the Aviation industry of INDIA with a comprehensive analysis of "Indigo Airline". How India is maturing itself in this industry and what new ways are being taken by government to revive the same.
This word file contains the detailed analysis of Pakistan's Airline Industry with perspective to Marketing Concepts such as SWOT Analysis, BCG Matrix, Porter's Generic Strategies and Pest Analysis. The report also contains the Marketing plan for Serene Air International.
Revenue management first appeared in the airline industry in the early 1980s. It arose from the need for accurate demand estimates and profit-generating resource allocations in a newly deregulated environment. We begin this program and this module with a look back at the main causes and consequences of airline deregulation in North America. We describe how the deregulated North American airline industry has encouraged a trend toward deregulation, or at least liberalization, worldwide. We then move on to introduce the basic concept involved in airline revenue management.
Global Operations and Supply Chain Management: Airbus vs. Boeing Final Assig...Jamar Johnson
Final Assignment performed by Jamar Johnson and IE Business School classmates for our Global Operations and Supply Chain Management course. The class was taught by Professor and Associate Dean of IE Business School, Luis Solis.
This virtual simulation program was developed to help airline management teams understand competitive market dynamics and improve problem solving and decision-making skills.
Find out more at: http://www.iata.org/airline-business-simulation
This content highlight you with how airport generate it's revenue and cost of airport.
It will help the reader to understand the overall activities in generation of income in airports
Reading In The Future, it is a series of forecasting presentations, concerning airlines, most of the airlines addressing their performance of current month for current year to the same month of the previous year, i.e is month by month comparison by looking backward, no target setting/ level to achieve. Today the story is different and the approach is unique, airlines can define their seasonality patterned and consequently set their targets in future, and it is your decision to look backward and stick on it, or move onward by setting your targets and try to achieve them..
This word file contains the detailed analysis of Pakistan's Airline Industry with perspective to Marketing Concepts such as SWOT Analysis, BCG Matrix, Porter's Generic Strategies and Pest Analysis. The report also contains the Marketing plan for Serene Air International.
Revenue management first appeared in the airline industry in the early 1980s. It arose from the need for accurate demand estimates and profit-generating resource allocations in a newly deregulated environment. We begin this program and this module with a look back at the main causes and consequences of airline deregulation in North America. We describe how the deregulated North American airline industry has encouraged a trend toward deregulation, or at least liberalization, worldwide. We then move on to introduce the basic concept involved in airline revenue management.
Global Operations and Supply Chain Management: Airbus vs. Boeing Final Assig...Jamar Johnson
Final Assignment performed by Jamar Johnson and IE Business School classmates for our Global Operations and Supply Chain Management course. The class was taught by Professor and Associate Dean of IE Business School, Luis Solis.
This virtual simulation program was developed to help airline management teams understand competitive market dynamics and improve problem solving and decision-making skills.
Find out more at: http://www.iata.org/airline-business-simulation
This content highlight you with how airport generate it's revenue and cost of airport.
It will help the reader to understand the overall activities in generation of income in airports
Reading In The Future, it is a series of forecasting presentations, concerning airlines, most of the airlines addressing their performance of current month for current year to the same month of the previous year, i.e is month by month comparison by looking backward, no target setting/ level to achieve. Today the story is different and the approach is unique, airlines can define their seasonality patterned and consequently set their targets in future, and it is your decision to look backward and stick on it, or move onward by setting your targets and try to achieve them..
Analysis of WestJet's Use of Social MediaJonathan Bagg
Here is a case study on WestJet's us of Social Media. Its no secret that WestJet has a top creative team supporting their effort. Looking beyond some of their viral videos, we can see that the airline is doing much more than making us laugh. Take a look and see how they handle crises, customer service, revenue generation and more via social media. This presentation has a strong focus on Twitter. I completed this in the context of some graduate studies I was completing in February 2015.
Today news channels are not only providing information about the company but also avails different kind of knowledge. In such context, the present research report is being framed which is emphasizing on strategic analysis of MSNBC. It is the America’s largest broadcasting organization that facilitates different type of information to the customers about several aspects. The present research report is focusing on the strategic analysis of MSNBC in which the marketing strategies of its competitors are mentioned. The company is also provided with some recommendations for the purpose of building the brand image of the company in different markets. The company has been trying to expand the business in other countries in which they are framing different marketing strategies as that will also help in getting greater market share. Based on such analysis, the report is going to use strategic options for business development.
The Value of New-Technology Single-AislesCIT Group
Given the precipitous drop in oil prices, the value of new-technology aircraft has been questioned, but is this warranted? New-technology aircraft create revenue opportunities and reduce operating costs, enabling airlines to build competitive moats that support sustainable business models. Airlines with less fortunate geography will now be able to improve their economic geography by operating routes not previously possible. Not all airlines value fuel efficiency the same. The trade off between increased ownership cost and fuel savings is dependent on utilization.
To better understand which types of airlines value new-technology, we analyzed the forecasted share of single-aisle deliveries from 2016 to 2019. New-technology aircraft account for two-thirds of high-growth, high-utilization airlines' deliveries, demonstrating that the business case for these types closes at any fuel price if the operator flies enough. During this decade's technology transition, a variety of options will permit airlines to acquire the right tools to meet their needs. Lessors will play a key role, providing access to OEM's overbooked skylines and transitioning used aircraft between operators. While the price paid for the new-technology will be crucial to continued competitiveness, the timing of the adoption may be more so.
Read Case 10 Southwest Airlines. Answer questions 1-4 in a three.docxcatheryncouper
Read Case 10: Southwest Airlines. Answer questions 1-4 in a three to five page APA style paper, and supported with the concepts outlined in your text and from your previous classes.
1. Describe the current state of the airline industry and analyze what an airline can do to be successful in the current industry climate.
2. Perform a SWOT analysis for Southwest Airlines.
3. Assess the competitive position of Southwest Airlines by completing a competitor profile for Southwest airlines and at least two of its major competitors.
4. What alternatives does Southwest Airlines face to address the problem of declining financial performance?
Southwest Airlines 2008
1 In 2008, Southwest Airlines (Southwest), the once scrappy underdog in the U.S. airline industry, carried more domestic passengers than any other U.S. airline. The company, unlike all of its major competitors, had been consistently profitable for decades and had weathered recessions, energy crises, and the September 11 terrorist attacks. In the first quarter of 2008, the company was profitable and experienced record first quarter revenue and a record pas- senger load factor (percentage of available seats sold). However, the earnings release made it clear that the “threat of volatile and unprecedented jet fuel prices” was a major issue that threatened future growth. Operating expenses were rising, and Southwest announced that it would cut 2009 growth in available seats to less than 3%. Over the previous decade, growth had been about 5–10% a year. This cut in planned growth was consistent with previous responses to difficult environments. An insight into Southwest’s operating philosophy can be found in the company’s 2001 Annual Report:
Southwest was well poised, financially, to withstand the potentially devastating hammer blow of September 11. Why? Because for several decades our leadership philosophy has been: We manage in good times so that our Company and our People can be job secure and prosper through bad times. . . . Once again, after September 11, our philosophy of managing in good times so as to do well in bad times proved a marvelous prophylactic for our Employees and our Shareholders.
THE U.S. AIRLINE INDUSTRY
The U.S. commercial airline industry was permanently altered in October 1978 when Presi- dent Carter signed the Airline Deregulation Act. Before deregulation, the Civil Aeronautics Board regulated airline route entry and exit, passenger fares, mergers and acquisitions, aattract and retain the world’s top talent have combined to create a combination of path-dependent resources that are very difficult for even the wealthiest software and Internet companies worldwide to easily emulate, acquire, or accelerate. It will take years for any competitor to develop the expertise, infrastructure, reputation, and capabilities to compete effectively with Google. Coca-Cola’s brand name, Gerber Baby Food’s reputation for quality, and Steinway’s exper- tise in piano manufacture would ta ...
NOTE This Industry overview is only a starting point for your an.docxhenrymartin15260
NOTE: This Industry overview is only a starting point for your analysis. Environment and industry issues can change rapidly and some of the information here may therefore be out-of-date.
You MUST supplement this information with additional research.
The Airline Industry
4940- Summer, 2014
Few inventions have changed how people live and experience the world as much as the invention of the airplane. During both World Wars, government subsidies and demands for new airplanes vastly improved techniques for their design and construction. Following World War II, the first commercial airplane routes were set up in Europe. Over time, air travel has become so commonplace that it would be hard to imagine life without it. The airline industry certainly has progressed. It has also altered the way in which people live and conduct business by shortening travel time and altering our concept of distance, making it possible for us to visit and conduct business in places once considered remote.
The airline industry exists in an intensely competitive market. In recent years, there has been an industry-wide shakedown, which will have far-reaching effects on the industry's trend towards expanding domestic and international services. In the past, the airline industry was at least partly government owned. This is still true in many countries, but in the U.S., all major airlines have come to be privately held. The U.S. airline industry has been in a chaotic state for a number of years. According to the Air Transport Association, the airline industry’s trade association, the loss from 1990 through 1994 was about $13 billion, while from 1995 through 2000, the airlines earned about $23 billion and then lost about $35 billion from 2001 through 2005. Against this backdrop of poor financial performance, dramatic changes in industry structure have occurred. Growth in air passenger traffic has outstripped growth in the overall economy and the U.S. airline industry remains in the midst of an historic restructuring. Over the last five years, U.S. network airlines have reduced their annualized mainline costs excluding fuel by more than 25%, or nearly $20 billion.
While some of the cost savings realized in the industry were the product of identifying greater operational efficiencies, most of the savings were generated by renegotiation of existing contractual arrangements with creditors, aircraft lessors, suppliers and airline employees and achieved either through the bankruptcy process itself or under threat of bankruptcy. A portion of industry capacity still operates in bankruptcy. But, it is down from a high of 46 percent in 2005. As a result, several carriers that were near liquidation now have lower cost structures that should allow them to show improved performance.
Economic profile of the Air line industry: The airline industry has always exhibited cyclicality because travelers' demand is sensitive to the performance of the macro economy yet airl.
Virgin Atlantic, Marketing, External Environment, Internal Environment, Porter's Five forces Model, IIFM, Indian institute Of Forest Management, Richard Branson
The world of search engine optimization (SEO) is buzzing with discussions after Google confirmed that around 2,500 leaked internal documents related to its Search feature are indeed authentic. The revelation has sparked significant concerns within the SEO community. The leaked documents were initially reported by SEO experts Rand Fishkin and Mike King, igniting widespread analysis and discourse. For More Info:- https://news.arihantwebtech.com/search-disrupted-googles-leaked-documents-rock-the-seo-world/
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
RMD24 | Debunking the non-endemic revenue myth Marvin Vacquier Droop | First ...BBPMedia1
Marvin neemt je in deze presentatie mee in de voordelen van non-endemic advertising op retail media netwerken. Hij brengt ook de uitdagingen in beeld die de markt op dit moment heeft op het gebied van retail media voor niet-leveranciers.
Retail media wordt gezien als het nieuwe advertising-medium en ook mediabureaus richten massaal retail media-afdelingen op. Merken die niet in de betreffende winkel liggen staan ook nog niet in de rij om op de retail media netwerken te adverteren. Marvin belicht de uitdagingen die er zijn om echt aansluiting te vinden op die markt van non-endemic advertising.
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Implicitly or explicitly all competing businesses employ a strategy to select a mix
of marketing resources. Formulating such competitive strategies fundamentally
involves recognizing relationships between elements of the marketing mix (e.g.,
price and product quality), as well as assessing competitive and market conditions
(i.e., industry structure in the language of economics).
Discover the innovative and creative projects that highlight my journey throu...dylandmeas
Discover the innovative and creative projects that highlight my journey through Full Sail University. Below, you’ll find a collection of my work showcasing my skills and expertise in digital marketing, event planning, and media production.
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Tata Group Dials Taiwan for Its Chipmaking Ambition in Gujarat’s DholeraAvirahi City Dholera
The Tata Group, a titan of Indian industry, is making waves with its advanced talks with Taiwanese chipmakers Powerchip Semiconductor Manufacturing Corporation (PSMC) and UMC Group. The goal? Establishing a cutting-edge semiconductor fabrication unit (fab) in Dholera, Gujarat. This isn’t just any project; it’s a potential game changer for India’s chipmaking aspirations and a boon for investors seeking promising residential projects in dholera sir.
Visit : https://www.avirahi.com/blog/tata-group-dials-taiwan-for-its-chipmaking-ambition-in-gujarats-dholera/
Memorandum Of Association Constitution of Company.pptseri bangash
www.seribangash.com
A Memorandum of Association (MOA) is a legal document that outlines the fundamental principles and objectives upon which a company operates. It serves as the company's charter or constitution and defines the scope of its activities. Here's a detailed note on the MOA:
Contents of Memorandum of Association:
Name Clause: This clause states the name of the company, which should end with words like "Limited" or "Ltd." for a public limited company and "Private Limited" or "Pvt. Ltd." for a private limited company.
https://seribangash.com/article-of-association-is-legal-doc-of-company/
Registered Office Clause: It specifies the location where the company's registered office is situated. This office is where all official communications and notices are sent.
Objective Clause: This clause delineates the main objectives for which the company is formed. It's important to define these objectives clearly, as the company cannot undertake activities beyond those mentioned in this clause.
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Liability Clause: It outlines the extent of liability of the company's members. In the case of companies limited by shares, the liability of members is limited to the amount unpaid on their shares. For companies limited by guarantee, members' liability is limited to the amount they undertake to contribute if the company is wound up.
https://seribangash.com/promotors-is-person-conceived-formation-company/
Capital Clause: This clause specifies the authorized capital of the company, i.e., the maximum amount of share capital the company is authorized to issue. It also mentions the division of this capital into shares and their respective nominal value.
Association Clause: It simply states that the subscribers wish to form a company and agree to become members of it, in accordance with the terms of the MOA.
Importance of Memorandum of Association:
Legal Requirement: The MOA is a legal requirement for the formation of a company. It must be filed with the Registrar of Companies during the incorporation process.
Constitutional Document: It serves as the company's constitutional document, defining its scope, powers, and limitations.
Protection of Members: It protects the interests of the company's members by clearly defining the objectives and limiting their liability.
External Communication: It provides clarity to external parties, such as investors, creditors, and regulatory authorities, regarding the company's objectives and powers.
https://seribangash.com/difference-public-and-private-company-law/
Binding Authority: The company and its members are bound by the provisions of the MOA. Any action taken beyond its scope may be considered ultra vires (beyond the powers) of the company and therefore void.
Amendment of MOA:
While the MOA lays down the company's fundamental principles, it is not entirely immutable. It can be amended, but only under specific circumstances and in compliance with legal procedures. Amendments typically require shareholder
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Air canada strategic analysi scx
1. AIR CANADA CASE STUDY
Shahnam Taheri
May 2011
Nov.2011 Page 1
1- Identify one or two elements for each on the economic and technological segments only.
Air Canada like other companies does not exist in isolation and its performance can be affected
from changes in its external environment. We will discuss about only two economical and two
technological factors which are beyond Air Canada’s control but affect its performance.
A-Economic Segment
The economic environment for Air Canada refers to the broad economic conditions in Canada and
global economy that affects air industry in general and Air Canada performance in specific such as:
A-1 Rising in Oil Price and fuel
The three main operating costs for airplanes are fuel cost, maintenance, and labour cost.
The fuel cost is a non-controllable cost and important operating cost. The price of each barrel of oil
has increased sharply 34 times in average from $2.85/barrel in 1960 to $87.48 in 2011. (7)
As figure one shows the total cost of fuel for airlines at global level from $44 billion in year 2003
increased to $178 billion in year 2011. In other words the fuel cost for airline companies within these
years has increased with average 38% per year.
Source: IATA: http://www.iata.org/pressroom/facts_figures/fact_sheets/pages/fuel.aspx
$0
$50
$100
$150
$200
2002 2004 2006 2008 2010 2012
Total Fuel Cost(in billion dollar)
2. AIR CANADA CASE STUDY
Shahnam Taheri
May 2011
Nov.2011 Page 2
A-2 World Financial crisis and Global Economic slow down:
Since financial crisis in 2008 and increasing unemployment rate, the demand for travel and tourism
is shrinking.”The International Air Transport Association (IATA) announced a revised outlook for
the global air transport industry with losses of US$4.7 billion in 2009. This is significantly worse
than IATA’s December forecast for a US$2.5 billion loss in 2009, reflecting the rapid deterioration
of the global economic conditions. Industry revenues are expected to fall by 12.0%* (US$62 billion)
to US$467 billion. By comparison, the previous revenue decline, after the events of 11 September
2001, saw industry revenues fall by US$23 billion over the period of 2000 to 2002 (approximately
7.0%**)”.(8)
B- Technology
There are a number of technological drivers for change in the aviation industry including for AIR
Canada:
B-1Automation initiatives to improve customer service and enhance productivity
Internet and electronic for booking flights, check in and check flight status has become a dominant
way that caused major efficiencies for aviation industry.(4,5)
B-2 New Model of Airplanes with better fuel efficiency and larger capacities
One of the main characteristic of air Industry is being capital intensive especially expensive air crafts
fleet. Invention of efficient fuel and high speed supersonic air crafts have been major technological l
development in air industry in recent years. Air Canada, like the other major airlines is forced to
3. AIR CANADA CASE STUDY
Shahnam Taheri
May 2011
Nov.2011 Page 3
purchase new planes because the new ones are more fuel efficient, safer, and easier to maintain.
Airlines that choose to stay with an older fleet of planes have to deal with higher fuel and
maintenance costs. Costs are still relatively high for all of the world’s major airlines because of high
cost of new airplanes. Just One Boeing777 costs from $25 to $100 million dollar. More modern
planes like Boeing 787 Dreamliners are quieter, faster and have longer ranges, less stops and fuel
efficient and more environmental friendly than the old and current models in market.(4,5)
2- What potential challenges might Air Canada face in moving to a cost leadership model?
In recent years the airline industry has become increasingly competitive. “Since deregulated during
1970, long established airline such as Pan American and Eastern have gone out of business as new
upstarts like Midwest Express and Southwest have successfully entered the market. It appeared that
almost any one could buy a few used planes to serve the smaller cities that larger airlines no longer
wanted to serve. These low – cost, small –capacity commuter planes were able to make healthy
profits in these markets where it was too expensive to land large jets. Rail and bus transportation
either did not exist or was undesirable in many locations” Eventually the low cost local commuter
airlines expanded services to major by offering cheaper fares with no-frills service “(P.77, 3)
That happens with less degree in Canada. WestJet was a good model to offer cheap air ticket with
good customer relationships.”Air Canada has spent the past few years increasing the utilization of
existing planes as a cost - effective way to increase capacity” .(7) “ If it is able to speed up the turn
around at airport by 15 minutes, for example, it would be able to free up the equivalent of two
airplanes.”(7) These assertions show there a lot of room for increasing efficiency and lowering cost
for Air Canada by better utilization and economy of scale to keep its profit margin higher in
4. AIR CANADA CASE STUDY
Shahnam Taheri
May 2011
Nov.2011 Page 4
declining global demand for air travel and confronting with non-controllable costs such as higher
insurance, security costs (especially after 9/11) Fuel cost, and high prices for new planes where there
is no or low bargaining power with suppliers (Boeing and Air Bus) for getting better prices. For
example “America Airlines says that one extra passenger on every flight would add US$114 million
to its annual turn over and nearly that to its profit.”(1,222)
As Mr. Calin Rovinescue says:” Low cost carrier model has been adopted by other carriers, such as
Singapore Airlines, All Nippon Airways, and Qantas, and it’s something Air Canada should adopt if
it wants to continue to expand in to new markets until it gets its 787s.”” We would be putting our
heads in the sand, and pretending it (low-cost strategy) is not important for us to pay attention to.”(7)
Porter (1980) has argued that “There exists two type of competitive advantages which can be
combined for strategies: cost leadership, differentiation, focused – low cost and focused
differentiation.( 6) Porter says being stuck in the middle of four above mentioned strategy will be a
disaster and causes below- returns performance he mentioned the experience of Laker.(6)
Integrated cost leadership and differentiation strategy which develops a competitive advantage by
simultaneously achieving low cost and different ion such as safety, on-time flight, and good catering
and customer relationship could be another strategy. West Jet is generally recognized for lower cost
air line but there is also high satisfaction of passenger and low complains that shows West Jest
actually is pursuing both low-cost and differentiation strategy simultaneously.
The airline industry is confronting increasing competitiveness, shrinking profit margin, rising fuel
cost and insurance for safety and request increase in wage and salaries from union have caused
5. AIR CANADA CASE STUDY
Shahnam Taheri
May 2011
Nov.2011 Page 5
survival for airline companies such as Air Canada difficult. It is difficult to achieve growth in profit
margin only through traditional models either low cost or differentiation model. Air Canada with
concentrate in both lowering its cost down in various areas such as maintenance, catering, booking,
airport handling without making problems in core business by better management, ,offering stock in
company and seats on the board of directors to their unionized employees in exchange for wage and
benefit reduction or instituting a cap on travel agent commissions , improving efficiency by
increasing loading factor (percentage of aircraft seats occupied by passengers) and using economies
of scale (which results in reduction in the unit cost per passenger as more seats sold), and finally
formation of strategic alliance with other airlines companies but at the same time offering quality
service for customer satisfaction and superior service to keep a strong position for Air Canada as a
high prestigious quality service company in Airlines markets.” But Air Canada should be careful not
go to any price wars otherwise it contributes to low profit margin and in worst scenario bankruptcy
in long run.
6. AIR CANADA CASE STUDY
Shahnam Taheri
May 2011
Nov.2011 Page 6
Works Cited
Books:
1-Brian Kenny, Edward Lea, George Luffman, and Stuart Sanderson, ”Strategic Management and
An Analytical Introduction” Blackwell Business, 1987, 3rd edition, Cambridge, Massachusetts.
2-Colin White” Strategic Management” Palgrave-Macmillan, NewYork,2004.
3-J. David Hunger and Thomas L. Wheelen, ”Strategic Management and Business Policy”,9th
edition, Pearson, Prentice Hall, New Jersy,2004.
4-Hitt, Ireland, Hoskisson, Rowe, Sheppard,”Strategic Management: Competitiveness and
Globalization”, 3rd Canadian Edition, Nelson Education, USA, 2009.
Journals:
5-Amit C. Kamath and Jonas Tornquist, ”Strategic issues in the airline industry and the role of
Singapore international airlines”, Delhi Business Review, Vol.5,January – June 2004.
6- Porter, M.E.”Competitive Strategy : Techniques for Analyzing Industries and Competitors”
Harvard Business Review, New York,NY,1990.
Newspaper:
7-Scott Deveau, ”Air Canada stays lean as it awaits Dreamliners”, National Post. Nov4, 2011.
Websites:
8-http://www.ioga.com/Special/crudeoil_Hist.htm, Nov. 15, 2011
9-http://www.iata.org/pressroom/facts_figures/fact_sheets/pages/fuel.aspx, Nov.19, 2011.
10-http://www.iata.org/pressroom/pr/pages/2009-03-24-01.aspx, Nov.19.2011.