A Christmas Cracker!
Karl Scotland!
kscotland@rallydev.com!
@kjscotland!
@RallySoftware!
!

www.rallydev.com!

©2013!
Agile Business!
A Leaders Guide to !
Harnessing Complexity!

www.rallydev.com!

©2013!
What happened to
this company?!

www.rallydev.com!

©2013!
www.rallydev.com!

©2013!
1
2

www.rallydev.com!

4

iPhone App Released

5

3

Major Recession

4

2

iPhone App SDK Released

3

1

iPhone Released

Android w/ Nav Released

5
©2013!
A lot can !
happen in

1.5 years.!

www.rallydev.com!

©2013!
Is your business
Agile enough?!
Learning Organizations!
where people continually expand their
capacity to create the results they truly
desire

!
where people are learning how to learn
together!
!
Peter Senge, The Fifth Discipline!
www.rallydev.com!

©2013 Rally Software Development Corp !
Humans are the learning
organisms par
excellence. The drive to
learn is as strong as the
sex drive – it begins
earlier and lasts longer.!
Edward Hall, Anthropolgist
Today’s solution is to
yesterday’s problem.
Be ready to solve
tomorrow’s problem.!
www.rallydev.com!

©2013!
Embrace Uncertainty!

www.rallydev.com!

©2013!
Uncertainty!

Chaotic!

Complex!

Complicated!

Simple!
Uncertainty!

Take
Action!

Guess &
Learn!

Chaotic!

Complex!

Analyze!

Follow
Rules!

Complicated!

Simple!
Uncertainty!
Firefighter! Entrepreneur!
Take
Action!

Guess &
Learn!

Chaotic!

Complex!

Engineer! Bureaucrat!
Analyze!

Follow
Rules!

Complicated!

Simple!
Uncertainty!
Firefighter! Entrepreneur!
Take
Action!

Guess &
Learn!

Chaotic!

Complex!

Engineer! Bureaucrat!
Analyze!

Follow
Rules!

Complicated!

Simple!
Uncertainty!

E
x
p
l
o
r
e

E
x
e
c
u
t
e
Uncertainty!

E
m
e
r
g
e

A
n
a
l
y
z
e
Uncertainty!

P
r
e
p
a
r
e

P
l
a
n
Product lifecycle!

Chaotic!

Complex!

Complicated!

Simple!
Product lifecycle!

Chaotic!

Complex!

Complicated!

Simple!
Product lifecycle!

Chaotic!

Complex!

Complicated!

Simple!
Product lifecycle!

Chaotic!

Complex!

Complicated!

Simple!
Chaotic!

Complex!

Complicated!

Disruption!

Product lifecycle!

Simple!
Chaotic!

Complex!

Complicated!

Disruption!

Product lifecycle!

Simple!
www.rallydev.com!

http://cognitive-edge.com/!

©2013!
www.rallydev.com!

©2013!
www.rallydev.com!

©2013!
www.rallydev.com!

www.rallydev.com/els!

©2013!
Align The Whole Business!

www.rallydev.com!

©2013!
www.rallydev.com!

©2013!
X-Matrix!
A3-X
correlation

correlation / contribution

accountability

departments

strategies

improvements

rocks/dept initiatives

results
Legend
! =
"

=

! =

correlation
CD Form 1-2

www.rallydev.com!

strong correlation or team leader
important correlation or core team member
weak correlation or rotating team member

correlation / contribution
Hoshin Kanri for the Lean Enterprise © 2006 Thomas L. Jackson

Page 1

©2013!
www.rallydev.com!

©2013!
Strategic A3s!

www.rallydev.com!

©2013!
Scaling Agile Collaboration!
Prepare – provide participants
with all the instructions and
materials they need to complete
the work
Prompt – Deliver a concise,
clear question that stimulates
the information gathering
Gather – Guide participants in
creating and gathering their
responses through the particular
information gathering process
Process – Lead participants in
using their information to
formulate knowledge and
actionable decisions
www.rallydev.com!

©2013!
Manage the System!

www.rallydev.com!

©2013!
Deming’s Red Bead Experiment!

www.rallydev.com!

http://www.flickr.com/photos/monville/7007512248/!

©2013!
www.rallydev.com!

http://scaledagileframework.com/!

©2013!
www.rallydev.com!

http://scaledagileframework.com/lean/!

©2013!
Principles of Lean Agile Leadership!
1. 
2. 
3. 
4. 
5. 
6. 

Take an economic view of the full value chain
Embrace the Agile Manifesto
Develop people, not things
Own the system of which you speak
Decentralise control
Unlock the intrinsic motivation of knowledge
workers
7.  Implement software development flow. Visualise
work. Manage work in process.
8.  Build high-performing teams
www.rallydev.com!

http://scaledagileframework.com/principles-of-leanagile-leadership/!

©2013!
“Leadership
begins with the
desire to serve.”
Robert K. Greenleaf “The Servant as Leader “ 1970
“Servant leaders
serve by leading and
lead by serving.”
Jean Tabaka, Rally
“Leadership is creating
the environment for
greatness in people to
emerge.”
Brad Smith, CEO Intuit
Key Practices of Servant Leaders!
•  Self-Awareness
•  Listening
•  Changing the pyramid
•  Developing your colleagues
•  Coaching not controlling
•  Unleashing the energy and intelligence of others
•  Foresight
The Case for Servant Leadership, Kent Keith

www.rallydev.com!

©2013!
The Leadership Gift!
Responsibility - Owning your ability
and power to create, chose and attract

The Responsibility Process™

RESPONSIBILITY

Quit Giving up to avoid the pain of
Shame and Obligation

OBLIGATION

Obligation Doing what you have to
instead of what you want to do

SHAME
JUSTIFY
LAY BLAME
DENIAL

QUIT

Shame Laying blame onto oneself (often
felt as guilt)
Justify Using excuses for things being
the way they are
Lay Blame Holding others at fault for
causing something
Denial Ignoring the existence of
something

christopherAVERY.com
© 1991-2006 Christopher Avery & Bill McCarley . Responsibility Process Model
and Responsibility Method are trademarks of Christopher Avery & Bill McCarley

www.rallydev.com!

http://www.christopheravery.com/responsibility-process!

©2013!
Is your business
Agile enough?!
www.rallydev.com!

©2013!
www.rallydev.com!

http://www.rallydev.com/community/!

©2013!
www.rallydev.com!

©2013!
www.rallydev.com!

©2013!
Software Development Performance Index
Productivity = throughput
Predictability = variability of throughput
Responsiveness = time in process
Quality = released defect density

www.rallydev.com!

http://www.rallydev.com/agilemetrics!

©2013!
What happened to
this company?!

www.rallydev.com!

©2013!
www.rallydev.com!

©2013!
1

Began Experimentation

2

$50M in New Product Revenue

3

1800 Concurrent Experiments

1
www.rallydev.com!

2

3
©2013!
www.rallydev.com!

http://www.rallydev.com/agile-business-book!

©2013!
Go Agile. Go Rally.!
https://www.rallydev.com/careers/
www.rallydev.com!

©2013!

Agile Business