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Journey without fear

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Psychological safety workshop at Agile Camp New York Metro 2019

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Journey without fear

  1. 1. What’s your name? What’s your current role? What do you thinkbecomes possiblewith Psychological Safety? @DanaPylayeva Turn and Talk
  2. 2. Introduction: Dana Pylayeva Agile/DevOps Coach & Trainer @DanaPylayevaCoach, ScrumMaster Developer, DBA Manager Author, Game Designerdana@agileplayconsulting.com International Speaker 40 conferences, 15 countries
  3. 3. Adapted from Ron Westrum Fear-RiddenPathologicalCulture GenerativeCulture (ExperimentationandLearning) Bureaucratic Culture Fear Cripples Information Flow © Agile Play Consulting LLC 2019 - All Rights Reserved
  4. 4. Fear is an Innovation Killer © Agile Play Consulting LLC 2019 - All Rights Reserved
  5. 5. Symptoms of Fear in Organizations @DanaPylayeva© Agile Play Consulting LLC 2019 - All Rights Reserved
  6. 6. Success Theater of DevOps Adoption Puppet | State of DevOps Report 2018 Average Gap: 58%97% @DanaPylayeva© Agile Play Consulting LLC 2019 - All Rights Reserved
  7. 7. Fear in the Workplace Game © Agile Play Consulting LLC 2019 - All Rights Reserved
  8. 8. Give it a try! 1. Distribute all “Fears and Symptoms” cards to players at your table © Agile Play Consulting LLC 2019 - All Rights Reserved
  9. 9. 2. One player reads a Classify Me card. 3. Everyone works together to create a story using Fears and Symptoms cards from their hands. © Agile Play Consulting LLC 2019 - All Rights Reserved
  10. 10. What Surprised You? © Agile Play Consulting LLC 2019 - All Rights Reserved
  11. 11. Safety in the Workplace Toolkit © Agile Play Consulting LLC 2019 - All Rights Reserved
  12. 12. © Agile Play Consulting LLC 2019 - All Rights Reserved
  13. 13. Three Simple Tools Feelings CardsStory CubesHappiness Histogram @DanaPylayeva © Agile Play Consulting LLC 2019 - All Rights Reserved
  14. 14. TEAM © Agile Play Consulting LLC 2019 - All Rights Reserved
  15. 15. © Agile Play Consulting LLC 2019 - All Rights Reserved
  16. 16. Psychological Safety exists when people feel their workplace is an environment where they can speak up, offer ideas, and ask questions without fear of being punished or embarrassed. Amy C. Edmundson @DanaPylayeva Psychological Safety for Your Leadership
  17. 17. Liberating Structures
  18. 18. Give it a Try! A Roadmap to High Performance @DanaPylayeva © Agile Play Consulting LLC 2019 - All Rights Reserved
  19. 19. 1. Use Dot-Voting to Select a Fear for Discussion 3 Votes per Person @DanaPylayeva © Agile Play Consulting LLC 2019 - All Rights Reserved
  20. 20. 2. Review “Safety In the Workplace” Cards @DanaPylayeva © Agile Play Consulting LLC 2019 - All Rights Reserved
  21. 21. 3. Build Your Roadmap to High Performance To Do Discussing Done Your Roadmap © Agile Play Consulting LLC 2019 - All Rights Reserved
  22. 22. One Minute by Yourself. What Is Your Key Learning ? @DanaPylayeva © Agile Play Consulting LLC 2019 - All Rights Reserved
  23. 23. One Minute in Pairs @DanaPylayeva@DanaPylayeva © Agile Play Consulting LLC 2019 - All Rights Reserved
  24. 24. What Is One Key Learning You Will Share? Three Minutes in Groups of Four @DanaPylayeva © Agile Play Consulting LLC 2019 - All Rights Reserved
  25. 25. Add Your Insights to a “Top Take-Aways” poster nearest to you @DanaPylayeva © Agile Play Consulting LLC 2019 - All Rights Reserved
  26. 26. Take The First Step Don’t Do It Alone Recognize Fear Symptoms Design Your Roadmap to High Performance Eradicate Fear From Your Culture Reflect and Repeat Start Introducing Safety Enhancers @DanaPylayeva © Agile Play Consulting LLC 2019 - All Rights Reserved
  27. 27. Tools and Props Feelings Playing Cards: https://www.amazon.com/Feelings-Playing-Borgman-Pulitzer-Winner/dp/B00391H3D4 Rory’s Story Cubes: https://www.storycubes.com Happiness Histogram: https://plans-for-retrospectives.com/en/?id=59 Personal Maps: https://management30.com/practice/personal-maps/ Kahoot! Survey: https://kahoot.com Liberating Structures: http://www.liberatingstructures.com Fear in the Workplace: http://bit.ly/org_fears @DanaPylayeva http://bit.ly/safetyworkplace Safety in the Workplace:
  28. 28. Memory Flashback: A paper prototype of the same game at Agile Camp New York Metro 2018
  29. 29. Thanks for your feedback!
  30. 30. Learn More With Me in NYC:
  31. 31. This Session Was Inspired by: Amy C. Edmondson “Managing the risk of learning. Psychological Safety in work teams” Amy C. Edmondson “The Fearless Organization”, 2018 Ron Westrum “The study of information flow: A personal journey” https://puppet.com/resources/whitepaper/state-of-devops-report http://news.gallup.com/reports/178514/state-american-workplace.aspx https://hbr.org/2012/06/learned-helplessness-in-organi https://hbr.org/2008/07/the-competitive-imperative-of-learning http://yuvalyeret.com/using-the-spotify-squad-health-check-beyond-the-squad/ @DanaPylayeva © Agile Play Consulting LLC 2019 - All Rights Reserved

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