Agenda Item 6: Update Intelligent Transportation Systems (ITS) for Fairfax Connector
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The document provides an update on the Intelligent Transportation Systems project for Fairfax Connector, including the project timeline from 2013 to 2017, key goals of enhancing the customer experience and operational coordination, and status of implementing technologies like automatic vehicle location and passenger counting along with a bus operations control center and passenger information website. Next steps discussed include marketing the new bus tracker system, implementing additional technologies in phase two, and making Fairfax Connector data available to third party transit applications.
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Agenda Item 6: Update Intelligent Transportation Systems (ITS) for Fairfax Connector
- 1. Intelligent Transportation Systems (ITS) for Fairfax Connector Project Update Dwayne Pelfrey, Transit Division Chief Fairfax County Department of Transportation May 9, 2017
- 2. Overview • Project Time Line • Key Project Goals • Status of Implementation • Use of New Technology on Fairfax Connector Bus Fleet • Next Steps 2
- 3. 3 ITS Project Timeline 2013 2013 • ITS included in the budget • Procurement initiated 2014 Feb. 2014 • Contract award to Clever Devices July 2014 • Project design initiated 2015 Feb. 2015 • Project design development • Design Approval June 2015 • Factory Acceptance Testing 2016 - 2017 Operation Testing • Pilot Testing – mini fleet • System Acceptance Testing (SAT) • System verification and validation testing 2016 March 2016 • Establish the Bus Operations Control Center (BOCC) System-wide deployment 2017 Summer 2017 • Go-Live • Marketing • Solicit feedback Phase II 2017 - 2018 • Interactive Voice Response (IVR) • Digital Message Signs (DMS) • Automatic Vehicle Monitoring (AVM) • Video System Technology 20
- 4. • Grow ridership • Enhance customer experience • Operational coordination & communication • Improve data collection • Enhance system safety and security • Improve system reliability 4 Key Project Goals
- 5. Phase I Technology: • Computer-Aided Dispatch and Automatic Vehicle Location (CAD/AVL) • Automatic Passenger Counters (APC) • Passenger Information (BusTracker website) • Reporting Systems/Data Warehousing • Bus Operations Control Center (BOCC) 5 Status of Implementation
- 6. 6 Fairfax Connector Bus Tracker • Provides real-time estimated arrival times • Riders can learn about Bus Tracker and sign up to receive alerts by text and/or email • ADA compliance - text-only version (for text-readers and mobile devices)
- 7. 7 Track Buses by Text or E-mail • Text bus stop ID # to 41411 to get estimated time of arrival via text • Subscribe to get alerts via text & e-mail
- 8. • Bus Stop ID Project • Marketing Plan • Public Launch • Open Data Sourcing • Phase II Technology 8 Next Steps
- 9. 9 Connector Bus Stop Signs New Design Current Design
- 10. 10 Marketing and Outreach Plan • Soft Launch – May 9, 2017 • Full Launch – June 2017 • Integrated Outreach Campaign: • Direct-to-Customer Outreach • Traditional, Digital and Social Media • In-Home and Out-of-Home Advertising • Events
- 11. 11 Transit app developers: • DC Metro and Bus • Transit App • Citymapper • BusTrack DC Open Data Sourcing Planning, research and collaboration: • Mobility Lab • Metro Lab Network • RITIS Platform - Regional Integrated Transportation Information System (RITIS)
- 12. 12 3rd – Party Transit App Developers • Provide real-time data to providers of transit information via an open API (Application Programming Interface) • Fairfax Connector routes and trips will show up on apps that are popular in the region • Integrated trip planning between public and private transportation service providers • Customers will likely choose familiar Apps
- 13. 13 Open Data Sourcing • Connector trips will now appear in the Google Transit trip planner • Riders will be able to easily plan inter- jurisdictional trip transfers to other local transit systems
- 14. 14 ITS Phase II – Implementation • Interactive Voice Response (IVR) System • Provides information to customers by phone • Digital Message Signs (DMS) • Wayside signage at major transit locations • Vehicle Component monitoring • Maintenance technology enhancements • Video system technology • CCTV capability
- 15. 15 Questions?
Editor's Notes
- Today, May 9, we are launching our marketing and outreach campaign for BusTracker with a “phase 1” – or a “soft launch” As mentioned before, the BusTracker is now available for our existing and new customers at fairfaxconnector.com. As we move forward with the system roll-out, we would like to encourage riders to check out the system, test it, and provide us feedback on how they like it. The “phase 2”, - or the “hard launch” of our campaign will kick-off in June through multiple channels including events, movie theater advertising, street decals, social media, and more. The last thing I would like to mention is that we are making a concerted effort to reach the hard-to-reach populations including people with limited English proficiency by working with our various departments that engage with these populations, as well as doing targeted multicultural media outreach.