The document is a listening comprehension activity involving 11 calls between Emma and Shawn. In the calls, Emma repeatedly leaves messages on Shawn's answering machine asking him to call her back, as they had a good time together previously but he hasn't contacted her. She suggests plans to meet up but becomes increasingly frustrated as he doesn't respond. In the later calls, her tone changes from hopeful to angry and disappointed as she reproaches Shawn for not calling.