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SEIED BENIAMIN HOSSEINI
BA,L.L.B, PG Student in MBA
B.N. Bahadur Institute of Management Sciences (BIMS), University of Mysore.
April -2016
 Misleading advertising is any published claim that gives a
consumer an incorrect understanding of product they are
interested in purchasing or using. The false and misleading
advertising by companies of any product may result in
customer suffering, a financial loss or another form of damage
to the consumer.
 Misleading advertisement broadly refers to any fraudulent,
deceptive or dishonest trade practice or business
misrepresentation of the products or services that are being
sold.
 The term does not have a universal standard definition. But
Misrepresentations can be arisen in any line of business and
also frequently appear in connection with the more traditional
intellectual property claims of patent, trademark and copyright
infringement.
 Leads to increased distribution costs.
 Resulting in increased selling price.
 Tends to tempt the buyer to buy what he does not need.
 Taking advantage of consumer psychology and depriving
consumers of a choice.
To ensure that advertisements do not distort the facts about the product
and mislead the buyer through subtle implications, omissions, and
false statements about the quality, quantity, features or other
characteristics of the product or any service accompanying the
product, e.g., repair and maintenance.
1- Distribution of false or misleading information is capable of
harming the business interests of another firm.
2- Distribution of false or misleading information to consumers,
including the distribution of information lacking a reasonable
basis, related to the price, character, method or place of
production, properties, and suitability for use, or quality of
goods;
3- False or misleading comparison of goods in the process of
advertising;
4- Fraudulent use of another’s trade mark, firm name, or product
labelling or packaging; and
5- Unauthorised receipt, use or dissemination of confidential
scientific, technical, production, business or trade
information.
 Unfair contract terms, notably with respect to
consumer compensation.
 Use customer data for purposes other than
they were obtained for.
 Apply unfair fees, charges and penalties on
transactions.
 Place artificial restrictions on the time period
during which customers can submit claims.
Existing Laws
The Consumer
Protection Act, 1986
The Drugs and Magic
Remedies Act, 1954.
Advertising Standards
Council of India (ASCI)
1- It protects the interests of consumers in India.
2- The three tier-quasi-judicial mechanism at the
district, state and national level is the backbone of
COPRA for providing simple, speedy and
inexpensive redressed of the disputes
3- it having strong provisions to deal with
misleading advertisements.
Section 24; restricts the advertisement and
prohibits UTPs. It lays down the general
principles for advertisement.
- Section 52 and 53 prescribe the
punishment for selling misbranded food and
also for misleading advertisements.
The Act prohibits any medical practitioner to be
involved in advertising for any medical product
whether in print or through the audio-visual medium
Food Safety and
Standards Act 2006
role and functioning of the ASCI in dealing with
complaints received from consumers and industry,
against advertisements which are considered as
false, misleading, indecent, illegal, leading to
unsafe practices, or unfair to competition.
One common example is a "buy one, get one
free" sale. The second item is not "free"
under the normal definition, since, to obtain
it, the buyer is obliged to pay the full cost of
the first item. Or in order to get a “free”
service of a call or an SMS, very often one
call or SMS is required to be made to
actually paid for all the so called free ones.
Very often there are some hidden fees and
surcharges. When any advertisement uses
or rather misuse of the word “free” there it is
an established fact that the consumer is very
definitely paying for what is not free.
Any representation that purports to be a warranty or guarantee of a
product, or a promise to replace, maintain or repair an article, or
any part of an article, where it is materially misleading or where
there is no reasonable prospect that the warranty, guarantee or
promise will be carried out.
Any promotional contest that
does not disclose the number
and approximate value of
prizes, areas to which is relate
and any important information
relating to the chances of
winning, such as the odds of
winning also come within the
preview of misleading
advertisements.
One of the most common methods is the
manipulation of measurement units
and standards which despite the fact
that there is a specific law against it.
This includes the fact it is common
experience that fillers and over-sized
packaging used both in the
advertisement or the product are also
examples of such products which are
increasing the circumference of
toothpaste tube. There are also
untruthful manipulations of terms both
in food and cosmetics for example
herbal, organic food, light food etc.
1- There is lack of adequate consumer awareness of their rights in India and the
seemingly intimidating structure of courts and the legal profession.
2- There is no clarity about the jurisdiction of consumer fore in case of misleading
advertisements.
3- Corrective measures is wide and hence unacceptable. Besides, membership of
ASCI is not compulsory and hence representation on ASCI from the advertisers
category continues to be poor, all major advertisers are not yet members of
ASCI.
As a matter of fact, advertising creates employment opportunities,it provides
information regarding the developments taking place in the society, contributes
to economic growth, and provides information about products and services
available in the market which helps in taking buying decisions. Therefore
advertising is essentially a part of the service industry that involves
communication of information and ideas to and on behalf of others
According to my studying, it can be said that multiple laws pertaining to
advertisement in general and those relating to specific sectors cause utter
confusion in the minds of the manufacturer or service provider as well as the
consumers. Therefore a comprehensive law or regulation on advertising in all
forms of which shall provide clarity in the matter and act as a one-stop window
for all matters relating to advertising is highly desirable.
More effort should be done to strengthen the institutional set-up already in place by
amending the existing institutional set-up and to order reasonable penalties
other than just compensation and more Co-ordination between the consumer
law and other law sectors through different mechanisms from developed
countries . membership of ASCI must be compulsory to all major advertisers.
And finally, the new regime must be brought slowly, cautiously and after thorough
discussion
Conclusion
Advertising on trial “truthful responsibility at the heart of advertising”

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Advertising on trial “truthful responsibility at the heart of advertising”

  • 1. SEIED BENIAMIN HOSSEINI BA,L.L.B, PG Student in MBA B.N. Bahadur Institute of Management Sciences (BIMS), University of Mysore. April -2016
  • 2.  Misleading advertising is any published claim that gives a consumer an incorrect understanding of product they are interested in purchasing or using. The false and misleading advertising by companies of any product may result in customer suffering, a financial loss or another form of damage to the consumer.  Misleading advertisement broadly refers to any fraudulent, deceptive or dishonest trade practice or business misrepresentation of the products or services that are being sold.  The term does not have a universal standard definition. But Misrepresentations can be arisen in any line of business and also frequently appear in connection with the more traditional intellectual property claims of patent, trademark and copyright infringement.
  • 3.  Leads to increased distribution costs.  Resulting in increased selling price.  Tends to tempt the buyer to buy what he does not need.  Taking advantage of consumer psychology and depriving consumers of a choice.
  • 4. To ensure that advertisements do not distort the facts about the product and mislead the buyer through subtle implications, omissions, and false statements about the quality, quantity, features or other characteristics of the product or any service accompanying the product, e.g., repair and maintenance.
  • 5. 1- Distribution of false or misleading information is capable of harming the business interests of another firm. 2- Distribution of false or misleading information to consumers, including the distribution of information lacking a reasonable basis, related to the price, character, method or place of production, properties, and suitability for use, or quality of goods; 3- False or misleading comparison of goods in the process of advertising; 4- Fraudulent use of another’s trade mark, firm name, or product labelling or packaging; and 5- Unauthorised receipt, use or dissemination of confidential scientific, technical, production, business or trade information.
  • 6.  Unfair contract terms, notably with respect to consumer compensation.  Use customer data for purposes other than they were obtained for.  Apply unfair fees, charges and penalties on transactions.  Place artificial restrictions on the time period during which customers can submit claims.
  • 7. Existing Laws The Consumer Protection Act, 1986 The Drugs and Magic Remedies Act, 1954. Advertising Standards Council of India (ASCI) 1- It protects the interests of consumers in India. 2- The three tier-quasi-judicial mechanism at the district, state and national level is the backbone of COPRA for providing simple, speedy and inexpensive redressed of the disputes 3- it having strong provisions to deal with misleading advertisements. Section 24; restricts the advertisement and prohibits UTPs. It lays down the general principles for advertisement. - Section 52 and 53 prescribe the punishment for selling misbranded food and also for misleading advertisements. The Act prohibits any medical practitioner to be involved in advertising for any medical product whether in print or through the audio-visual medium Food Safety and Standards Act 2006 role and functioning of the ASCI in dealing with complaints received from consumers and industry, against advertisements which are considered as false, misleading, indecent, illegal, leading to unsafe practices, or unfair to competition.
  • 8. One common example is a "buy one, get one free" sale. The second item is not "free" under the normal definition, since, to obtain it, the buyer is obliged to pay the full cost of the first item. Or in order to get a “free” service of a call or an SMS, very often one call or SMS is required to be made to actually paid for all the so called free ones. Very often there are some hidden fees and surcharges. When any advertisement uses or rather misuse of the word “free” there it is an established fact that the consumer is very definitely paying for what is not free.
  • 9. Any representation that purports to be a warranty or guarantee of a product, or a promise to replace, maintain or repair an article, or any part of an article, where it is materially misleading or where there is no reasonable prospect that the warranty, guarantee or promise will be carried out.
  • 10. Any promotional contest that does not disclose the number and approximate value of prizes, areas to which is relate and any important information relating to the chances of winning, such as the odds of winning also come within the preview of misleading advertisements.
  • 11. One of the most common methods is the manipulation of measurement units and standards which despite the fact that there is a specific law against it. This includes the fact it is common experience that fillers and over-sized packaging used both in the advertisement or the product are also examples of such products which are increasing the circumference of toothpaste tube. There are also untruthful manipulations of terms both in food and cosmetics for example herbal, organic food, light food etc.
  • 12. 1- There is lack of adequate consumer awareness of their rights in India and the seemingly intimidating structure of courts and the legal profession. 2- There is no clarity about the jurisdiction of consumer fore in case of misleading advertisements. 3- Corrective measures is wide and hence unacceptable. Besides, membership of ASCI is not compulsory and hence representation on ASCI from the advertisers category continues to be poor, all major advertisers are not yet members of ASCI.
  • 13. As a matter of fact, advertising creates employment opportunities,it provides information regarding the developments taking place in the society, contributes to economic growth, and provides information about products and services available in the market which helps in taking buying decisions. Therefore advertising is essentially a part of the service industry that involves communication of information and ideas to and on behalf of others According to my studying, it can be said that multiple laws pertaining to advertisement in general and those relating to specific sectors cause utter confusion in the minds of the manufacturer or service provider as well as the consumers. Therefore a comprehensive law or regulation on advertising in all forms of which shall provide clarity in the matter and act as a one-stop window for all matters relating to advertising is highly desirable. More effort should be done to strengthen the institutional set-up already in place by amending the existing institutional set-up and to order reasonable penalties other than just compensation and more Co-ordination between the consumer law and other law sectors through different mechanisms from developed countries . membership of ASCI must be compulsory to all major advertisers. And finally, the new regime must be brought slowly, cautiously and after thorough discussion Conclusion