Architecting Social Experiences - UXCampDC 2011Steven Fisher
This presentation was given at UXCampDC 2011 and discussed the impact of social elements on applications. It poses questions and best practices on incorporating social user experiences.
It's Not You It's Us: How design reviews can make you better at visual designMatthew Pierce
TCUK 2012 presentation by Matt Pierce. This presentation is about how you can use design reviews to get better design. It lays out several ground rules, and then covers a few basics of design (CRAP).
It is worth noting that with this presentation we did several exercises that involved participants practicing giving feedback.
Scenarios For Design: Interaction10 Workshop by Elizabeth BaconElizabeth Bacon
This presentation supported a 4-hour workshop taught by Liz Bacon at the Interaction10 conference in Savannah, Georgia on February 4, 2010. It describes the nuts-and-bolts of applying a scenario-based approach to design. It also covers some of the theoretical underpinnings of this method as well as how it supports effective team communication and collaboration. Liz will be writing a book on this subject, and welcomes your comments here or directly via http://www.devise.com/contact.
Designing Social Interfaces - IxDA LA meetup, July 10, 2013Christian Crumlish
As we use social tools on the web, design patterns are emerging. Social design must be organic, not static, emotional, not data-driven. A social experience builds on relationships, not transactions.
Architecting Social Experiences - UXCampDC 2011Steven Fisher
This presentation was given at UXCampDC 2011 and discussed the impact of social elements on applications. It poses questions and best practices on incorporating social user experiences.
It's Not You It's Us: How design reviews can make you better at visual designMatthew Pierce
TCUK 2012 presentation by Matt Pierce. This presentation is about how you can use design reviews to get better design. It lays out several ground rules, and then covers a few basics of design (CRAP).
It is worth noting that with this presentation we did several exercises that involved participants practicing giving feedback.
Scenarios For Design: Interaction10 Workshop by Elizabeth BaconElizabeth Bacon
This presentation supported a 4-hour workshop taught by Liz Bacon at the Interaction10 conference in Savannah, Georgia on February 4, 2010. It describes the nuts-and-bolts of applying a scenario-based approach to design. It also covers some of the theoretical underpinnings of this method as well as how it supports effective team communication and collaboration. Liz will be writing a book on this subject, and welcomes your comments here or directly via http://www.devise.com/contact.
Designing Social Interfaces - IxDA LA meetup, July 10, 2013Christian Crumlish
As we use social tools on the web, design patterns are emerging. Social design must be organic, not static, emotional, not data-driven. A social experience builds on relationships, not transactions.
The Art of Experience Design | Peer AcademyOnur Ekinci
Sally and Yvonne - co-founders of Wildwon - design events and experiences in a completely new way by applying user experience (UX) design methods to event production. Their events are designed holistically across the digital as well as the real world. Whether you work on are launches, conferences, small workshops and meetings or public programs and exhibitions, this workshop is the perfect chance to get across the cutting edge approach of experience design for events, and engage your audience in a deeper and more unique way.
Designing Structure Part II: Information ArchtectureChristina Wodtke
Part two on Designing Structure for my General Assembly class on User Experience is about Information Architecture. We cover why classification is important, types of classification and trends in IA.
Cater to Your Customer: Adapting User Personas to Social EngagementCorey McPherson Nash
A company engaged in social media is a dime a dozen in 2010, but how many of those companies are in sync with the hearts and minds of their customers? Learn how to delve deeper into the opportunities of social media by understanding how to target users based on their attitude, goals, and behaviors. Capturing your audience's attention at an almost subconscious level to address their needs and interests will be a necessity to effectively and consistently engage with consumers through social media.
User personas are a proven tool in the user-centered design process and as social media moves from marketing-focused to value-driven, user personas become an essential way for your designers and strategists to understand the people using your offerings, and to communicate that understanding to your whole team. Join this session to understand the creation and implementation of user personas in the development of a social media strategy.
Your Code Is A Waste Of Time (if you don't ask why you are writing it in the ...Amber Matthews
Talk about Lean UX given at Hong Kong Codeaholics #codeconf 2014.
30 minute overview of the foundations of UX, design thinking, agile methodology, lean startup. Looking at assumptions, hypothesis statements, personas, journey maps, measurement and UX ≠ UI.
Design personas are a stable part of our UX toolkit. They help us keep the audience in perspective and communicate their needs. Personas naturally evolve throughout a project as we gain more knowledge through user research - but where do we start before we have research?
Proto-personas are not a substitute for research informed personas, but they do help us to quickly document audience assumptions around persona types, goals and frustrations. Making persona creation a collaborative activity allows us to extract stakeholder knowledge and assumptions around the audience to gain a collective understanding and achieve stakeholder buy-in to our process from the project outset.
This workshop is a precursor to creating full, research-backed personas, and is aimed to externalize what stakeholders already know about their customers - to share prior knowledge and assumptions through experience working at your company, interacting with users, and data generated by users. The provisional personas developed here are also known as: Proto-Personas, Ad Hoc Personas, Strawman Personas, Skeletal Personas, or Pragmatic Personas.
The Art of Experience Design | Peer AcademyPeer Academy
Sally and Yvonne - co-founders of Wildwon - design events and experiences in a completely new way by applying user experience (UX) design methods to event production. Their events are designed holistically across the digital as well as the real world. Whether you work on are launches, conferences, small workshops and meetings or public programs and exhibitions, this workshop is the perfect chance to get across the cutting edge approach of experience design for events, and engage your audience in a deeper and more unique way.
Wildwon is the meaningful experience agency. We apply the tools and methods of user experience and service design to real world events (and their digital life). Our work aims to galvanise communities and move them toward their common goals.
Experience Design
User Experience
Service Design
UX for events
Experience design for events
Progress 2015
Link Festival
Design Academy, Oxford (https://www.design-academy.org/) offers a week of creative design experiences for year 11 – 13s to help students choose the right design degree.
I came in for a full day to give a lecture and supporting workshop on graphic design and with a specific focus on UX and UI design
The Art of Experience Design | Peer AcademyOnur Ekinci
Sally and Yvonne - co-founders of Wildwon - design events and experiences in a completely new way by applying user experience (UX) design methods to event production. Their events are designed holistically across the digital as well as the real world. Whether you work on are launches, conferences, small workshops and meetings or public programs and exhibitions, this workshop is the perfect chance to get across the cutting edge approach of experience design for events, and engage your audience in a deeper and more unique way.
Designing Structure Part II: Information ArchtectureChristina Wodtke
Part two on Designing Structure for my General Assembly class on User Experience is about Information Architecture. We cover why classification is important, types of classification and trends in IA.
Cater to Your Customer: Adapting User Personas to Social EngagementCorey McPherson Nash
A company engaged in social media is a dime a dozen in 2010, but how many of those companies are in sync with the hearts and minds of their customers? Learn how to delve deeper into the opportunities of social media by understanding how to target users based on their attitude, goals, and behaviors. Capturing your audience's attention at an almost subconscious level to address their needs and interests will be a necessity to effectively and consistently engage with consumers through social media.
User personas are a proven tool in the user-centered design process and as social media moves from marketing-focused to value-driven, user personas become an essential way for your designers and strategists to understand the people using your offerings, and to communicate that understanding to your whole team. Join this session to understand the creation and implementation of user personas in the development of a social media strategy.
Your Code Is A Waste Of Time (if you don't ask why you are writing it in the ...Amber Matthews
Talk about Lean UX given at Hong Kong Codeaholics #codeconf 2014.
30 minute overview of the foundations of UX, design thinking, agile methodology, lean startup. Looking at assumptions, hypothesis statements, personas, journey maps, measurement and UX ≠ UI.
Design personas are a stable part of our UX toolkit. They help us keep the audience in perspective and communicate their needs. Personas naturally evolve throughout a project as we gain more knowledge through user research - but where do we start before we have research?
Proto-personas are not a substitute for research informed personas, but they do help us to quickly document audience assumptions around persona types, goals and frustrations. Making persona creation a collaborative activity allows us to extract stakeholder knowledge and assumptions around the audience to gain a collective understanding and achieve stakeholder buy-in to our process from the project outset.
This workshop is a precursor to creating full, research-backed personas, and is aimed to externalize what stakeholders already know about their customers - to share prior knowledge and assumptions through experience working at your company, interacting with users, and data generated by users. The provisional personas developed here are also known as: Proto-Personas, Ad Hoc Personas, Strawman Personas, Skeletal Personas, or Pragmatic Personas.
The Art of Experience Design | Peer AcademyPeer Academy
Sally and Yvonne - co-founders of Wildwon - design events and experiences in a completely new way by applying user experience (UX) design methods to event production. Their events are designed holistically across the digital as well as the real world. Whether you work on are launches, conferences, small workshops and meetings or public programs and exhibitions, this workshop is the perfect chance to get across the cutting edge approach of experience design for events, and engage your audience in a deeper and more unique way.
Wildwon is the meaningful experience agency. We apply the tools and methods of user experience and service design to real world events (and their digital life). Our work aims to galvanise communities and move them toward their common goals.
Experience Design
User Experience
Service Design
UX for events
Experience design for events
Progress 2015
Link Festival
Design Academy, Oxford (https://www.design-academy.org/) offers a week of creative design experiences for year 11 – 13s to help students choose the right design degree.
I came in for a full day to give a lecture and supporting workshop on graphic design and with a specific focus on UX and UI design
If you work with services, whether in technology, physical or human services, this talk will give you a high level understanding of the Service Design process and how you can use simple tools to find a problem worth solving, and solve it well.
Note: If you are an experienced service designer you may find the content fairly high level :)
Day 1 slides from a two-day workshop on UX foundations by Meg Kurdziolek and Karen Tang. Day 1 covered the building blocks of design process and design research methods.
Journey Mapping for Marketers & Makers by Caitlin Vlastakis Smithcaitvsmith
Journey mapping is a strategic activity designed to bring teams together to create intentional human-centered products, services and experiences. Journey mapping is a design thinking tool, but it's not just for designers. Cait developed this presentation to guide marketers, business people and creatives who care about meeting and exceeding customer expectations through the step-by-step process of collaborative journey mapping.
This presentation was developed and presented by Caitlin Vlastakis Smith at the Triangle Marketing Club in Raleigh, NC in March 2017.
More presentations by Caitlin Vlastakis Smith here:
https://www.caitvsmith.com/publications-speaking/
Presentation on the methods used in design to develop a 'Persona' This is a vital element in the design process. Personas are fictional, generalised characters that encompass the various needs, goals, and observed behaviour patterns among your real and potential end users. Personas are vital to the success of a product development because they drive design decisions by taking common user needs and bringing them to the forefront of planning before design has actually started.
BYU-I Comm-130 Visual Communications class final portfolio. Project were Magazine cover, prezi.com , montage, business identity, web page mock-up , web page coding, info-graphic, brochure.
Anatomy of a Large Website Project - With Presenter NotesJazkarta, Inc.
The Mountaineers is the premier outdoor education nonprofit in the Pacific Northwest, with over 10,000 members and over 2,000 volunteer-led courses and activities every year. Their website, mountaineers.org, is the critical link between their members and volunteers and the outdoor learning that the organization offers. When they embarked on a major upgrade project, they took a holistic view of how they had used technology in the past and how they wanted to use it in the future. They had a clear vision to guide them: the website had to be deeply engaging for their target audiences, and easy for volunteers and members to use; and it had to simplify and improve as many of their processes as possible.
In this session from the 2016 Nonprofit Technology Conference, we’ll describe the life cycle of this major website redesign project:
- Defining the strategy driving The Mountaineers mission and website
- The requirements discovery process, including a huge community engagement effort
- The technology choices we made and why
- The importance of user experience (UX) design
- The agile process used to manage development
- Managing data and content migration, testing, and site launch
- Website support and ongoing evolution
Along the way, we’ll highlight the practices that made this project so successful.
Shiny Objects and Magic Wands: Avoiding the Seduction of Quick Fixes and Easy...Altum, Inc.
How to avoid the seduction of shiny objects and magic wands in your organization through discipline in technology, people and process. #16NTC presentation
Digital Summit Charlotte: Journey Mapping for Damn Good Digital DesignRebekah Baggs
Designing mobile and responsive experiences that delight our users and meet our organizational objectives isn’t easy, but it’s not impossible. User journeys can help. Understanding our users context is critical to the success of every app or responsive website. But more often than not, we jump right into discussing functionality and technical requirements without ever stopping to considering who our users are and what they need. While many of us seek out shiny new tools to prototype products, mapping the users’s journey is still the most reliable tool we can use to understand context and design mobile experiences that matter.
This talk covers:
-What journey mapping entails (and why it is an essential tool for designing effective mobile experiences)
-Practical tools and exercises you can use to understand user context and consider those insights in your app or responsive design
-Techniques for mapping user journeys with your team and applying what you’ve learned to build better user flows, features, interactions and interfaces
Jake Truemper and Morgan Noel from XperienceLab discuss Human-Centered Design. What is it? How is it applied? and what are some tools and methods that the audience can take away and apply in their own businesses?
This was a talk given at UXFest in Boston, Oct 1, 2013.
UX: The New Brand Order
Customers remember experiences, not your logo. We will discuss the shift in user experience as the lead role in defining and expressing brand in a company. We will explore and demonstrate the economic relationship between brand and experience. We will also discuss the sometimes adversarial issues that come between those on the branding side and those on the user experience side. We will discuss case studies from the speaker's personal experience with Coca-Cola, American Airlines, Merrill Lynch and SeaChange International. We will then present a six step roadmap to achieve success in this New Brand Order.
Naked startups - Lessons from the startup economySteven Fisher
As an entrepreneur, how often do you bare it all?
In a startup economy, when we strip down the layers and get to the bare bones, do you have the guts to risk it all and expose yourself in order for you and your team to truly succeed?
Product camp dc 2010 building great user experiences into your productsSteven Fisher
Given at ProductCamp 2010, this session talks about product management as a nexus of multiple disciplines - marketing, information architecture, strategy, development, pricing and branding to mention a few. Most critical in product acceptance and adoption is the user experience. Learn the best practices to integrate a stellar user experience into your product.
10 Rules for Killer Business Cards 2010 EditionSteven Fisher
From Steven Fisher and RulesForBusiness.com comes the 2010 edition of his popular presentation, 10 Rules for Killer Business Cards. You can find more content and other business rules at www.rulesforbusiness.com
Social Commerce Camp - Killer Social Commerce ExperienceSteven Fisher
This is a presentation given at Social Commerce Camp DC on the foundations and components of social commerce. This includes a case study of Browncoats: Redemption, a fan film for charity that is using social commerce to raise $500,000 for charity.
Rules for Business: 10 Rules For Killer Business Cards-2009 EditionSteven Fisher
Steve Fisher, Publisher of RulesForBusiness.com presents one of his humerous "Rules" presentations and hopefully has a fresh and informative take on business cards. These 10 Rules for 2009 should make your business cards "killer" and never get thrown away.
Social Media For Business Part 3 Social Bookmarks And NewsSteven Fisher
In Part 3, we discuss the basics of social bookmarking and the sites used to share links and move into repositories (flickr,slideshare) that include content and finally discuss social news sites like Digg.
Social Media For Business Part 4 The Art Of TwitterSteven Fisher
In Part 4 we try and answer the eternal question, "What the Hell is Twitter?" and discuss its uses in the mainstream and how it is used effectively by businesses today.
Social Media For Business Part 1 Social Media BasicsSteven Fisher
In Part 1, we lay the foundation and explain the basics of social media, what created this new technology area, what tools are available and what it is used for in a business setting.
Connect Conference 2022: Passive House - Economic and Environmental Solution...TE Studio
Passive House: The Economic and Environmental Solution for Sustainable Real Estate. Lecture by Tim Eian of TE Studio Passive House Design in November 2022 in Minneapolis.
- The Built Environment
- Let's imagine the perfect building
- The Passive House standard
- Why Passive House targets
- Clean Energy Plans?!
- How does Passive House compare and fit in?
- The business case for Passive House real estate
- Tools to quantify the value of Passive House
- What can I do?
- Resources
EASY TUTORIAL OF HOW TO USE CAPCUT BY: FEBLESS HERNANEFebless Hernane
CapCut is an easy-to-use video editing app perfect for beginners. To start, download and open CapCut on your phone. Tap "New Project" and select the videos or photos you want to edit. You can trim clips by dragging the edges, add text by tapping "Text," and include music by selecting "Audio." Enhance your video with filters and effects from the "Effects" menu. When you're happy with your video, tap the export button to save and share it. CapCut makes video editing simple and fun for everyone!
Technoblade The Legacy of a Minecraft Legend.Techno Merch
Technoblade, born Alex on June 1, 1999, was a legendary Minecraft YouTuber known for his sharp wit and exceptional PvP skills. Starting his channel in 2013, he gained nearly 11 million subscribers. His private battle with metastatic sarcoma ended in June 2022, but his enduring legacy continues to inspire millions.
Transforming Brand Perception and Boosting Profitabilityaaryangarg12
In today's digital era, the dynamics of brand perception, consumer behavior, and profitability have been profoundly reshaped by the synergy of branding, social media, and website design. This research paper investigates the transformative power of these elements in influencing how individuals perceive brands and products and how this transformation can be harnessed to drive sales and profitability for businesses.
Through an exploration of brand psychology and consumer behavior, this study sheds light on the intricate ways in which effective branding strategies, strategic social media engagement, and user-centric website design contribute to altering consumers' perceptions. We delve into the principles that underlie successful brand transformations, examining how visual identity, messaging, and storytelling can captivate and resonate with target audiences.
Methodologically, this research employs a comprehensive approach, combining qualitative and quantitative analyses. Real-world case studies illustrate the impact of branding, social media campaigns, and website redesigns on consumer perception, sales figures, and profitability. We assess the various metrics, including brand awareness, customer engagement, conversion rates, and revenue growth, to measure the effectiveness of these strategies.
The results underscore the pivotal role of cohesive branding, social media influence, and website usability in shaping positive brand perceptions, influencing consumer decisions, and ultimately bolstering sales and profitability. This paper provides actionable insights and strategic recommendations for businesses seeking to leverage branding, social media, and website design as potent tools to enhance their market position and financial success.
Book Formatting: Quality Control Checks for DesignersConfidence Ago
This presentation was made to help designers who work in publishing houses or format books for printing ensure quality.
Quality control is vital to every industry. This is why every department in a company need create a method they use in ensuring quality. This, perhaps, will not only improve the quality of products and bring errors to the barest minimum, but take it to a near perfect finish.
It is beyond a moot point that a good book will somewhat be judged by its cover, but the content of the book remains king. No matter how beautiful the cover, if the quality of writing or presentation is off, that will be a reason for readers not to come back to the book or recommend it.
So, this presentation points designers to some important things that may be missed by an editor that they could eventually discover and call the attention of the editor.
White wonder, Work developed by Eva TschoppMansi Shah
White Wonder by Eva Tschopp
A tale about our culture around the use of fertilizers and pesticides visiting small farms around Ahmedabad in Matar and Shilaj.
1. BOSTON SERVICE JAM 2014
ADVENTURES IN SERVICE DESIGN
STEVEN FISHER
@stevenfisher
2. So, Who the Heck is This Guy?
STEVE FISHER IS MY NAME.
A N D I B E L I E V E S E R V I C E D E S I G N C A N S AV E T H E W O R L D .
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•
•
•
•
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3 Time Entrepreneur (2 Sold)
Head of Experience for SeaChange
Co-Founder, Revolution Factory
Advisor (Protoshare. H2i, Startup Institute)
20 Yrs Product Designer
8 of them with agencies (Digitas, Sapient) and consulting firms
Film Producer
Yoga Teacher
Slow Runner
Connect with me:
Fast Eater
/TheStevenFisher
/StevenFisher
/StevenFisher
/StevenFisher
3. Today we are going to talk about Service Design
and the Adventures You Can Take
LET’S GET ROLLING…
9. THE METHOD
So You Can Use Proto-Personas…
..Quick and
Effective.
Source: https://uxmag.com/
articles/using-proto-personasfor-executive-alignment
10. THE METHOD
So You Can Use Proto-Personas…
A SKETCH OF THE
INDIVIDUAL, A NAME,
AND SOME BASIC
DEMOGRAPHICS
B E H AV I O R S A N D
BELIEFS OF THE
PERSONA
DEMOGRAPHICS
NEEDS AND GOALS
..Quick and
Effective.
30. THE EXERCISE
The Case: http://www.freshtilledsoil.com/transit-transformation-mbta-website-redesign-challenge/
The Live Demo: http://willdickey.me/mbta/#
31. G R E AT R E S O U R C E S
• http://designingcx.com/cx-journey-mapping-toolkit/https://uxmag.com/articles/using-proto-
personas-for-executive-alignment
• http://www.slideshare.net/sstarmer/how-to-design-for-the-future-cross-channel-experience-
design-13899852
• http://www.slideshare.net/joyce_hostyn/writing-great-experiences-customer-experience-
journey-maps
• http://www.pinterest.com/LupingYeh/customer-journey-map/
• http://www.pinterest.com/uxjam/journeys/
• http://www.servicedesigntools.org/tools/8
• http://www.adaptivepath.com/ideas/the-anatomy-of-an-experience-map/
• https://speakerdeck.com/megangrocki/customer-journey-mapping-illustrating-the-big-picture
32. A N D D O N ’ T F O R G E T…
… E N J O Y T H E J O U R N E Y.