Prosedur mengaktifkan dan mematikan komputer meliputi merangkai komponen komputer seperti keyboard, mouse, monitor dan kabel daya pada bagian belakang casing sesuai konektornya, lalu menyambungkan kabel-kabel tersebut pada port motherboard sehingga komputer dapat diaktifkan dan dimatikan dengan benar.
The document summarizes the three stages of labor and delivery:
1) The dilation stage where the cervix thins and dilates as the uterus contracts, pushing the fetus onto the cervix.
2) The expulsion stage where, once fully dilated, the woman actively pushes to help expel the baby through the birth canal.
3) The placental stage where contractions continue until the placenta is delivered, ending the labor and delivery process.
Nancy Judevine has over 16 years of experience in fitness and recreation programming for all ages. She has held several positions at Inwood Athletic Club including Active Older Adult Program Supervisor, Youth Fitness Supervisor, and Fitness Center Supervisor. In these roles, she designed innovative programs, led fitness classes, managed staff, and provided excellent customer service. She is passionate about creating high quality fitness and wellness opportunities that enrich lives.
Cultuurwijzer en Markant introduceren een innovatief Nieuwe Media lespakket in Apeldoorn. De Mobile Game Kit is ontwikkeld door het gerenommeerde Waag Society uit Amsterdam.
The document defines common abbreviations used in the urinary system. ARF refers to acute renal failure, which is sudden kidney failure from various causes like injury or infection. Cath is shorthand for catheterization, which is inserting a tube into the bladder through the urethra, usually to insert dye or extract urine. GU refers to the genitourinary system, which combines the urinary and reproductive systems. ESWL is a non-invasive procedure using ultrasound to break up stones, and RP is a retrograde pyelogram where dye is inserted via catheter to take x-rays of the kidneys, ureters and bladder.
The document outlines the mission of Urban Scouts, a group that aims to help others in urban environments and raise kids to be heroes by doing good deeds, mentioning that they realized some people are afraid of the term "hero" and so they use the term "scout" instead, and that they have had fun exploring their project and learning about how to make a positive impact in cities.
This document discusses how apps are evolving to move beyond standalone apps and integrate more with other apps, services, and devices. It provides examples of how apps are beginning to share tasks and work together across platforms. The document emphasizes the importance of designing for different platforms and devices, creating service ecosystems, and enabling synergies between apps and services. It suggests taking a task-driven, people-driven, and context-driven approach. Finally, it introduces some tools and methods for designing integrated app services, such as service vision sprints and lean service creation processes.
Prosedur mengaktifkan dan mematikan komputer meliputi merangkai komponen komputer seperti keyboard, mouse, monitor dan kabel daya pada bagian belakang casing sesuai konektornya, lalu menyambungkan kabel-kabel tersebut pada port motherboard sehingga komputer dapat diaktifkan dan dimatikan dengan benar.
The document summarizes the three stages of labor and delivery:
1) The dilation stage where the cervix thins and dilates as the uterus contracts, pushing the fetus onto the cervix.
2) The expulsion stage where, once fully dilated, the woman actively pushes to help expel the baby through the birth canal.
3) The placental stage where contractions continue until the placenta is delivered, ending the labor and delivery process.
Nancy Judevine has over 16 years of experience in fitness and recreation programming for all ages. She has held several positions at Inwood Athletic Club including Active Older Adult Program Supervisor, Youth Fitness Supervisor, and Fitness Center Supervisor. In these roles, she designed innovative programs, led fitness classes, managed staff, and provided excellent customer service. She is passionate about creating high quality fitness and wellness opportunities that enrich lives.
Cultuurwijzer en Markant introduceren een innovatief Nieuwe Media lespakket in Apeldoorn. De Mobile Game Kit is ontwikkeld door het gerenommeerde Waag Society uit Amsterdam.
The document defines common abbreviations used in the urinary system. ARF refers to acute renal failure, which is sudden kidney failure from various causes like injury or infection. Cath is shorthand for catheterization, which is inserting a tube into the bladder through the urethra, usually to insert dye or extract urine. GU refers to the genitourinary system, which combines the urinary and reproductive systems. ESWL is a non-invasive procedure using ultrasound to break up stones, and RP is a retrograde pyelogram where dye is inserted via catheter to take x-rays of the kidneys, ureters and bladder.
The document outlines the mission of Urban Scouts, a group that aims to help others in urban environments and raise kids to be heroes by doing good deeds, mentioning that they realized some people are afraid of the term "hero" and so they use the term "scout" instead, and that they have had fun exploring their project and learning about how to make a positive impact in cities.
This document discusses how apps are evolving to move beyond standalone apps and integrate more with other apps, services, and devices. It provides examples of how apps are beginning to share tasks and work together across platforms. The document emphasizes the importance of designing for different platforms and devices, creating service ecosystems, and enabling synergies between apps and services. It suggests taking a task-driven, people-driven, and context-driven approach. Finally, it introduces some tools and methods for designing integrated app services, such as service vision sprints and lean service creation processes.
The document discusses hormones that affect the endocrine system. It describes adrenocortico tropin as a hormone that stimulates the adrenal cortex. Gonadotropins and somatotropin are provided as examples of hormones that induce the release of other hormones by stimulating male and female gonads and growth respectively. The term postprandial is defined as relating to a meal, coming after a meal, derived from the Latin word for late breakfast or lunch.
The document discusses the present perfect tense in English. The present perfect requires an auxiliary verb (have/has) plus the past participle of the main verb. It can be used to describe experiences, actions that began in the past but continue to the present, accomplishments, and finished actions that influence the present. Adverbs like already, yet, since, for, never, ever, and just can be used with the present perfect. Examples are provided to illustrate its uses.
The document discusses the present perfect tense in English. The present perfect requires an auxiliary verb (have/has) plus the past participle of the main verb. It can be used to describe experiences, actions that began in the past and continue to the present, accomplishments, and finished actions that influence the present. Adverbs like already, yet, since, for, never, ever, and just can be used with the present perfect. Examples are provided to illustrate its uses.
This document defines medical terms related to paralysis and speech. It explains that paraplegia is paralysis of the lower half of the body, hemiplegia is paralysis of one side of the body, and quadriplegia is paralysis of all four limbs. It also defines types of aphasia, including Wernicke's aphasia which is a lack of receptive speech and Broca's aphasia which is a lack of expressive speech. Dysphasia refers to difficult speech.
Nancy Judevine has over 25 years of experience in fitness, recreation, and wellness programming. She has held several positions including Active Older Adult Program Supervisor, Youth Fitness Supervisor, and Fitness Professional. In these roles, she designed and led various exercise classes and social programs, created successful fundraising events, and received recognition for her excellent customer service skills.
Este documento presenta el programa de estudio para el curso de Modelos Hidráulicos de la Maestría en Ingeniería Civil (Hidráulica) de la Universidad Nacional Autónoma de México. El curso dura 48 horas y cubre temas como el análisis dimensional e inspeccional, semejanza dinámica, tipos de modelos hidráulicos, ingeniería experimental, y presentación de resultados. El objetivo es enseñar el uso de modelos físicos para resolver problemas hidráulicos mediante demostraciones prácticas y
To get started with WordPress.com, register by providing a username, password, email and language. Choose a domain name for your blog and adjust general settings. You can then personalize the blog's appearance by finding the right theme and activating widgets. Create your first post and add images or videos, learning the difference between posts and pages. The document encourages attending an advanced WordPress session to further customize a blog on WordPress.com.
Prezentacja (referat) zaprezentowany podczas zajęć z Cyberkultury na kierunku Kulturoznawstwo wydziału Humanistycznego AGH.
Celem prezentacji było przedstawienie ewolucji sieci od Web 1.0 do Web 3.0 ze szczególnym naciskiem na aspekty semantyki w sieci oraz dzisiejszego jej wykorzystania m.in. w popularnych serwisach i systemach.
Teresa Torres, Product Talk, @ttores
In this session, you’ll learn how to create shared context so that everyone on your team knows how to prioritize your experiments. You’ll also learn about two common Lean Startup mistakes and how to avoid them. Come prepared to work through a mini case study.
The podcast discusses Mark Cecchini's 2006 dissertation on using text analysis to predict financial events like fraud and bankruptcy. Cecchini used machine learning techniques like support vector machines to build dictionaries of terms that best distinguished texts related to fraud from non-fraud. He found this text analysis approach could accurately predict fraud or non-fraud status for companies, and combining it with traditional financial models improved the predictive power. The dissertation focused on analyzing the management discussion and analysis section of financial statements for signs of future problems.
This document provides an introduction and overview for a presentation on questionnaire writing. It discusses the importance of preparing for the questionnaire by considering the needs of different stakeholders, including field teams, clients, analysts, and respondents. It emphasizes minimizing response effects and managing the flow of the questionnaire experience. Specific recommendations are provided for writing effective introductions, structuring the survey logically, and using signposts to guide respondents. The document also covers asking the right types of questions, using scales appropriately, and cognitive testing questions to identify potential problems.
SXSW - Diving Deep: Best Practices For Interviewing UsersSteve Portigal
While we know, from a very young age, how to ask questions, the skill of getting the right information from users is surprisingly complex and nuanced. This session will focus on getting past the obvious shallow information into the deeper, more subtle, yet crucial, insights. If you are going to the effort to meet with users in order to improve your designs, it's essential that you know how to get the best information and not leave insights behind. Being great in "field work" involves understanding and accepting your interviewee's world view, and being open to what they need to tell you (in addition to what you already know you want to learn). We'll focus on the importance of rapport-building and listening and look at techniques for both. We will review different types of questions, and why you need to have a range of question types. This session will explore other contextual research methods that can be built on top of interviewing in a seamless way. We'll also suggest practice exercises for improving your own interviewing skills and how to engage others in your organization successfully in the interviewing experience.
Data science + design thinking a perfect blend to achieve the best user expe...Michael Radwin
As data scientists, we invest much of our time on the business problem, the data, the statistics, the algorithm, and the model. But we can’t afford to overlook one very important component: the customer. A great AI and ML model with a poorly designed user experience is ultimately is going to fail. The world’s best data products are born from a perfect blend of data science and amazing user experience. Design thinking is a methodology for creative problem solving developed at the Stanford d.school and is used by world-class design firms like IDEO and many of the world’s leading brands like Apple, Google, Samsung, and GE.
Michael Radwin prepares a recipe for applying design thinking to the development of AI/ML products. You’ll discover deep customer empathy and fall in love with the customer’s problem (not the team’s solution), and you’ll learn to go broad and narrow, focusing on what matters most to customers. Michael shows you how to get customers involved in the development process by running rapid experiments and quick prototypes. These lessons blending data science and design thinking can be applied to products that leverage supervised and unsupervised machine learning models, as well as “old-school” AI expert systems.
What you'll learn
Discover deep customer empathy for the customer’s problem (not the team’s solution)
Learn to go broad and narrow, focusing on what matters most to customers and how to get customers involved in the development process by running rapid experiments and quick prototypes
Design Thinking & HR - Caterina Sanders (SocialHRCamp Vancouver 2016)SocialHRCamp
Design thinking is not a new concept in many areas of business, but in HR it is beginning to gain serious ground. In a recent Deloitte report, of the 7000 respondents, 79% felt that design thinking was an important or very important issue for them this year, with HR professionals believing that they are ready for the journey of moving from “process developer” to an “experience architect”. (Deloitte Human Capital Trends 2016). This hands-on session will introduce you to the main tenets of design thinking and allow you time to try a couple of exercises as applied to the context of social technologies and HR. Participants will walk away with some tangible insights that they should be able to apply to their workplaces immediately.
- The document discusses a course module about mind mapping and clinical decision support systems. It provides an overview of the midterm exam and information about the final exam.
- Tips are given for preparing for module content, such as logging in regularly, taking notes, and generating practice questions to assess understanding. Students are encouraged to reach out if they have any questions.
- Mind mapping is discussed as a tool to identify relationships and improve how information is captured and used in healthcare, as opposed to just storing data. Its use in clinical decision support systems for planning treatment options and determining diagnoses is explained.
Experience design through the lens of creativityltux-jhb
Experience design through creative techniques like customer journey maps and service blueprints, with a focus on Facilitated Ideation, How Might We and Role-Playing.
Mindful organizing: using the method of Blamefree EvaluatingVeranderen
1. The document discusses mindfulness and where to start, focusing on being mindful as a guest speaker and as an interventionist.
2. It describes staff rides as a proposal to provoke a sense of urgency for the Department of Infrastructure Traffic and Transport in Amsterdam, which lacked collaboration.
3. Staff rides involve choosing unexpected events, preparing storytellers, and groups asking blame-free questions to reconstruct timelines and find dysfunctional patterns without faulting individuals.
The document outlines an agenda for a design workshop day focused on elearning. The workshop will cover conceptualizing elearning design, demonstrations of elearning examples, and a discussion of next steps. During the day, participants will learn about elearning processes and models, how to engage and direct learners, and tips for designing engaging elearning content, such as keeping it light, conversational, and focused on actions. The workshop aims to help participants understand how to design effective and compelling elearning experiences.
Essay On Christmas In English For Class 2Carrie Brooks
This document outlines a communication plan for Fortescue Metals Group with the following key points:
1. The plan aims to improve internal and external communication through establishing new communication channels and improving existing ones.
2. New communication channels will include a staff newsletter, social media presence, and community engagement programs.
3. Existing channels like team meetings and the company intranet will be improved by encouraging feedback and ensuring all staff have access.
4. The goals are to foster better information sharing, strengthen stakeholder relationships, and improve Fortescue's reputation. Regular reviews will assess the plan's effectiveness.
The document discusses hormones that affect the endocrine system. It describes adrenocortico tropin as a hormone that stimulates the adrenal cortex. Gonadotropins and somatotropin are provided as examples of hormones that induce the release of other hormones by stimulating male and female gonads and growth respectively. The term postprandial is defined as relating to a meal, coming after a meal, derived from the Latin word for late breakfast or lunch.
The document discusses the present perfect tense in English. The present perfect requires an auxiliary verb (have/has) plus the past participle of the main verb. It can be used to describe experiences, actions that began in the past but continue to the present, accomplishments, and finished actions that influence the present. Adverbs like already, yet, since, for, never, ever, and just can be used with the present perfect. Examples are provided to illustrate its uses.
The document discusses the present perfect tense in English. The present perfect requires an auxiliary verb (have/has) plus the past participle of the main verb. It can be used to describe experiences, actions that began in the past and continue to the present, accomplishments, and finished actions that influence the present. Adverbs like already, yet, since, for, never, ever, and just can be used with the present perfect. Examples are provided to illustrate its uses.
This document defines medical terms related to paralysis and speech. It explains that paraplegia is paralysis of the lower half of the body, hemiplegia is paralysis of one side of the body, and quadriplegia is paralysis of all four limbs. It also defines types of aphasia, including Wernicke's aphasia which is a lack of receptive speech and Broca's aphasia which is a lack of expressive speech. Dysphasia refers to difficult speech.
Nancy Judevine has over 25 years of experience in fitness, recreation, and wellness programming. She has held several positions including Active Older Adult Program Supervisor, Youth Fitness Supervisor, and Fitness Professional. In these roles, she designed and led various exercise classes and social programs, created successful fundraising events, and received recognition for her excellent customer service skills.
Este documento presenta el programa de estudio para el curso de Modelos Hidráulicos de la Maestría en Ingeniería Civil (Hidráulica) de la Universidad Nacional Autónoma de México. El curso dura 48 horas y cubre temas como el análisis dimensional e inspeccional, semejanza dinámica, tipos de modelos hidráulicos, ingeniería experimental, y presentación de resultados. El objetivo es enseñar el uso de modelos físicos para resolver problemas hidráulicos mediante demostraciones prácticas y
To get started with WordPress.com, register by providing a username, password, email and language. Choose a domain name for your blog and adjust general settings. You can then personalize the blog's appearance by finding the right theme and activating widgets. Create your first post and add images or videos, learning the difference between posts and pages. The document encourages attending an advanced WordPress session to further customize a blog on WordPress.com.
Prezentacja (referat) zaprezentowany podczas zajęć z Cyberkultury na kierunku Kulturoznawstwo wydziału Humanistycznego AGH.
Celem prezentacji było przedstawienie ewolucji sieci od Web 1.0 do Web 3.0 ze szczególnym naciskiem na aspekty semantyki w sieci oraz dzisiejszego jej wykorzystania m.in. w popularnych serwisach i systemach.
Teresa Torres, Product Talk, @ttores
In this session, you’ll learn how to create shared context so that everyone on your team knows how to prioritize your experiments. You’ll also learn about two common Lean Startup mistakes and how to avoid them. Come prepared to work through a mini case study.
The podcast discusses Mark Cecchini's 2006 dissertation on using text analysis to predict financial events like fraud and bankruptcy. Cecchini used machine learning techniques like support vector machines to build dictionaries of terms that best distinguished texts related to fraud from non-fraud. He found this text analysis approach could accurately predict fraud or non-fraud status for companies, and combining it with traditional financial models improved the predictive power. The dissertation focused on analyzing the management discussion and analysis section of financial statements for signs of future problems.
This document provides an introduction and overview for a presentation on questionnaire writing. It discusses the importance of preparing for the questionnaire by considering the needs of different stakeholders, including field teams, clients, analysts, and respondents. It emphasizes minimizing response effects and managing the flow of the questionnaire experience. Specific recommendations are provided for writing effective introductions, structuring the survey logically, and using signposts to guide respondents. The document also covers asking the right types of questions, using scales appropriately, and cognitive testing questions to identify potential problems.
SXSW - Diving Deep: Best Practices For Interviewing UsersSteve Portigal
While we know, from a very young age, how to ask questions, the skill of getting the right information from users is surprisingly complex and nuanced. This session will focus on getting past the obvious shallow information into the deeper, more subtle, yet crucial, insights. If you are going to the effort to meet with users in order to improve your designs, it's essential that you know how to get the best information and not leave insights behind. Being great in "field work" involves understanding and accepting your interviewee's world view, and being open to what they need to tell you (in addition to what you already know you want to learn). We'll focus on the importance of rapport-building and listening and look at techniques for both. We will review different types of questions, and why you need to have a range of question types. This session will explore other contextual research methods that can be built on top of interviewing in a seamless way. We'll also suggest practice exercises for improving your own interviewing skills and how to engage others in your organization successfully in the interviewing experience.
Data science + design thinking a perfect blend to achieve the best user expe...Michael Radwin
As data scientists, we invest much of our time on the business problem, the data, the statistics, the algorithm, and the model. But we can’t afford to overlook one very important component: the customer. A great AI and ML model with a poorly designed user experience is ultimately is going to fail. The world’s best data products are born from a perfect blend of data science and amazing user experience. Design thinking is a methodology for creative problem solving developed at the Stanford d.school and is used by world-class design firms like IDEO and many of the world’s leading brands like Apple, Google, Samsung, and GE.
Michael Radwin prepares a recipe for applying design thinking to the development of AI/ML products. You’ll discover deep customer empathy and fall in love with the customer’s problem (not the team’s solution), and you’ll learn to go broad and narrow, focusing on what matters most to customers. Michael shows you how to get customers involved in the development process by running rapid experiments and quick prototypes. These lessons blending data science and design thinking can be applied to products that leverage supervised and unsupervised machine learning models, as well as “old-school” AI expert systems.
What you'll learn
Discover deep customer empathy for the customer’s problem (not the team’s solution)
Learn to go broad and narrow, focusing on what matters most to customers and how to get customers involved in the development process by running rapid experiments and quick prototypes
Design Thinking & HR - Caterina Sanders (SocialHRCamp Vancouver 2016)SocialHRCamp
Design thinking is not a new concept in many areas of business, but in HR it is beginning to gain serious ground. In a recent Deloitte report, of the 7000 respondents, 79% felt that design thinking was an important or very important issue for them this year, with HR professionals believing that they are ready for the journey of moving from “process developer” to an “experience architect”. (Deloitte Human Capital Trends 2016). This hands-on session will introduce you to the main tenets of design thinking and allow you time to try a couple of exercises as applied to the context of social technologies and HR. Participants will walk away with some tangible insights that they should be able to apply to their workplaces immediately.
- The document discusses a course module about mind mapping and clinical decision support systems. It provides an overview of the midterm exam and information about the final exam.
- Tips are given for preparing for module content, such as logging in regularly, taking notes, and generating practice questions to assess understanding. Students are encouraged to reach out if they have any questions.
- Mind mapping is discussed as a tool to identify relationships and improve how information is captured and used in healthcare, as opposed to just storing data. Its use in clinical decision support systems for planning treatment options and determining diagnoses is explained.
Experience design through the lens of creativityltux-jhb
Experience design through creative techniques like customer journey maps and service blueprints, with a focus on Facilitated Ideation, How Might We and Role-Playing.
Mindful organizing: using the method of Blamefree EvaluatingVeranderen
1. The document discusses mindfulness and where to start, focusing on being mindful as a guest speaker and as an interventionist.
2. It describes staff rides as a proposal to provoke a sense of urgency for the Department of Infrastructure Traffic and Transport in Amsterdam, which lacked collaboration.
3. Staff rides involve choosing unexpected events, preparing storytellers, and groups asking blame-free questions to reconstruct timelines and find dysfunctional patterns without faulting individuals.
The document outlines an agenda for a design workshop day focused on elearning. The workshop will cover conceptualizing elearning design, demonstrations of elearning examples, and a discussion of next steps. During the day, participants will learn about elearning processes and models, how to engage and direct learners, and tips for designing engaging elearning content, such as keeping it light, conversational, and focused on actions. The workshop aims to help participants understand how to design effective and compelling elearning experiences.
Essay On Christmas In English For Class 2Carrie Brooks
This document outlines a communication plan for Fortescue Metals Group with the following key points:
1. The plan aims to improve internal and external communication through establishing new communication channels and improving existing ones.
2. New communication channels will include a staff newsletter, social media presence, and community engagement programs.
3. Existing channels like team meetings and the company intranet will be improved by encouraging feedback and ensuring all staff have access.
4. The goals are to foster better information sharing, strengthen stakeholder relationships, and improve Fortescue's reputation. Regular reviews will assess the plan's effectiveness.
The document discusses challenges faced by lone learning and development (L&D) professionals who must work independently with limited resources. It suggests several low-cost strategies they can use to maximize learning opportunities for employees, including curating and sharing content, leveraging subject matter experts within the organization, encouraging self-directed learning methods, and gaining support from senior leadership. Getting employees invested in their own development and making learning a regular part of work are presented as ways to strengthen the organization with very little budget.
Interviewing Users: Spinning Data Into GoldSteve Portigal
Interviewing is undeniably one of the most valuable and commonly used user research tools. Yet it's often not used well, because
* It’s based on skills we think we have (talking or even listening)
* It's not taught or reflected on, and
* People tend to "wing it" rather than develop their skills.
Results may be inaccurate or reveal nothing new, suggesting the wrong design or business responses, or they may miss the crucial nuance that points to innovative breakthrough opportunities.
In this day-long session, we'll focus on the importance of rapport-building and listening and look at techniques for both. We will review different types of questions, and why you need to have a range of question types. This session will explore other contextual research methods that can be built on top of interviewing in a seamless way. We'll also suggest practice exercises for improving your own interviewing skills and how to engage others in your organization successfully in the interviewing experience.
Thinkin is a new social-results platform to help people tackle all kinds of challenges together with their self-selected private-crowds. The core five-step process is borrowed from how your brain works which means it has great versatility. And in this short presentation we draw you into a small experiment to show your this. And give an overview of the kinds of challenges you therefore can tackle using Thinkin together with your #privatecrowds.
Notes from Dr. Tanya Martini's interview on the Neuro Transmission podcast on what she has learned from doing ePortfolios with her classes over the years. Audio files for this presentation can be found here: https://community.cengage.com/t5/Psychology-Blog/ePortfolios-Key-Considerations/ba-p/14154
The document discusses the 4Mat model for making effective presentations by tailoring the content and structure to different audience types. It explains that audiences can be categorized as "Why", "What", "How", or "So What" people based on their preferred learning styles. The 4Mat model advocates addressing all four styles with sections on: why the audience should listen; what the key content is; how to apply or use the content; and implications/future applications of the content. Examples are given of techniques to engage each audience type.
Design thinking is a human-centered process that involves empathizing with users, defining problems from their perspective, ideating multiple solutions, prototyping ideas quickly and at low resolution, validating prototypes directly with users, and iterating the design based on feedback. The process emphasizes talking to and observing users to gain insights, immersing yourself in their experiences, reframing problems in novel ways, and rapidly testing ideas through building prototypes rather than finished products to learn early in the design cycle. The goal is to generate many ideas and get feedback to drive exponential improvement over iterations of the process.
The document provides instructions for requesting academic writing assistance from HelpWriting.net in 5 steps:
1. Create an account with a password and email.
2. Complete a 10-minute order form providing instructions, sources, deadline and sample work.
3. Choose a writer bid based on qualifications, history and feedback, then pay a deposit to start.
4. Review the paper and authorize full payment or request revisions until satisfied.
5. Papers can be revised multiple times until fully meeting expectations, and refunds are offered for plagiarized work.
American Culture Essay Examples. Online assignment writing service.Jenny Gomez
This document outlines the steps to request and receive writing assistance from HelpWriting.net:
1. Create an account with a valid email and password.
2. Complete a 10-minute order form providing instructions, sources, deadline, and attach a sample work if wanting the writer to match writing style.
3. Review bids from writers and choose one based on qualifications, history, and feedback. Place a deposit to start the assignment.
4. Review the completed paper and authorize final payment if pleased. Free revisions are provided.
1. Intro Jams
Dear Jammers!
It‘s a great pleasure to be here. It‘s a great pleasure having been
invited to this fantastic event by the ubiquitous Martin Jordan.
So my sincere thank goes to him as well as to his fellow
organizers Olga and Manuel…
…and of course to our generous host Fjord, for being so kind to
allow us occupy this extraordinary space for next 48 hrs…
_____
This is meant - I suppose - as an introductory talk. So I have
collected a bunch of snippets from here and here across the
web, presented in no particular order.
2. On perspective
The point, I suppose, that I would start with, is one that is
borrowed from Charles Leadbeater.
And what it is really, is just that: “Where you stand will
determine what you see.”
Quite simple on the face of it…
… But really, often when we are involved in any kind of
innovation we choose to stand in places without thinking about
where we stand.
And so obviously, if where you stand determines what you see,
then we often tend to stand just in the place that we happen
to be in, AND we don’t think about where we should stand in
order to see things in a different way, or a more interesting way.
3. On Questions
And then, also Leadbeater: The question you ask will determine
the answer that you get, really.
So if you want to ask: “How do we improve our performance in
math at the age of 15?”
Then the answer you will get is probably : “Better way to teach
mathematics in schools to 13 and 14 year olds.”
If you want to ask: “How do we get better outcomes form our
education system?”
Then that’s a completely different question.
And if you want to ask: “What is a good outcome for young
people?”
That’s an even bigger question….
4. On Questions
So we tend to ask questions in ways that are predestined to
make us comfortable.
We ask the question in a way that means that we are likely to
know the answer.
And professions have a sort of vested interest, really, in making
sure that they perpetuate (or maintain) the problem to which
they are the answer.
• Doctors persuade us that they are the key to future health
• Teachers persuade us that they are the key to better learning
• The police persuade us that they are the key for better safety.
And in each and every of those cases, they persuade us that
the vantage point form which they see the world is the vantage
point that we should adopt to understand how the word should
be.
And they identify their profession with the outcome that we
seek...
5. On Questions
...And in many ways this is, of course, also true for designers.
(Who, sometimes, have tendency to see their profession, in a
very odd way, as the answer to virtually everything - really.)
And so vantage point matters: And many of the most
important design decisions are often those where you choose
the perspective from which you are going to look at a problem
and how you frame it, eventually.
And so, much of the user-centred design stuff and the methods
that you’ve just learned about (or that you are going to learn
about in a minute) are, at their core, just about that, really:
Helping us to tilt our perspective/vantage points into directions
that might be unlikely at first but, at the same time, yield better
outcomes in the long run.
So, I am very confident that you are well covered on that side.
___________________
The second thing is, totally unrelated:
But he next two days might be best described by picturing
ourselves as a collective - as brothers in arms - who engage in
a kind of massive, global brainstorming session.
However: Every proper brainstorm has, of course, a set of rules
attached to it. So, I thought this might be a good place to re-
iterate the most important (brainstorming) rule of them all:
6. Do not judge!
Why is this important?: Because for trying to create a kind
of creative momentum during a brainstorm – a flow that
encourages wild ideas and allows people to build on the ideas of
others – it’s absolutely imperative to segregate time and place
of idea generation from the time and place of ideas evaluation.
Evaluating Ideas at the site of their creation will take out
the steam of any brainstorming attempt. That is because it
discourages people from thinking wild and out of the box.
So, jumping to early into the evaluation process of should be
avoided wherever possible. This is really important because
archiving it is a lot easier said than done – Especially within a
very condensed setting, such as ours.
Beyond core, there are, of course, some other basic rules to
brainstorming, which I am sure you are all familiar with:
Encourage wild ideas, Build on the ideas of other, Stay focused
on the topic, One conversation at a time, Be visual, Go for
quantity...
7. ...The third thing, is on a slightly more hands-on and
practical note:
Quite some time ago I attended a very interesting workshop led
by Richard Eisermann and Anja Klüver, in which they laid out
a framework that I found really, really useful in the context of
service design.
Their framework basically provides a way of organizing all the
constituting elements of a service experience, in a sequential
kind of way.
And the best thing about it is that it applies to virtually any
service that comes to mind:
For example, taking a train or going to the dentist.
8. Service components (“Dentist)
So, I had to go to the dentist the other week and I was soo glad;
and slightly amazed that I could simply phone up a dentist and
go. And a guy would spend 45 minutes working on my teeth.
And I would leave > repaired. I mean that’s a fairly extraordinary
thing, that you can just assume that that will happen.
So, for the sake of the argument, lets stick with the example
and think about: What are the constituting elements of going to
the dentist – in terms of a service experience I mean?
[pose the question to the crowd, wait for answers to drop in,
which gonna be like, find the dentist, make appointment, have
you teeth worked, go home, brush harder…]
9. Service components
So this is the way Anja and Richard organized the elements that
constitute a service experience:
The User experience is a continuum here.
It begins with enticement.
10. Service components
Entice – How can you get your butter to look better? What are
you going to do to set it apart from the competition?
Decide – How does someone decide what college is right for
him or her? What process do they go through? What value does
can you provide to be chosen over the competition?
Use – How do people actually use a service? Try to consider
which touchpoints have the greatest impact.
Support – How can you support people once they’ve opened
the box and loaded the software onto their computer? How
can a dentist support it’s costumers in maintaining better oral
health?
End & extend - How can you keep your customers flying to
your airport? How can a dentist make sure that people are
coming back to him with joy...
11. ... I kind of like to think about it like a date.
• You want to make a good first impression.
• Each subsequent impression will reinforce that first one.
• Do things right, and …then hopefully - if the service was any
good - start the circle all over again.
“The basic rule that , along the journey, to look at the service
through the customers’ eyes. Put yourself in the customers’
shoes. Wear your customers’ hat. Get as close as you can to
them.”
12. Service components
But there is also another dimension to it:
The notion of it all happening in a kind of orchestrated and
intentional way - almost like a play at the theatre.
So if you were asked to put on a play - right here, right now.
What are the things to make it happen? What are the elements
you need to source in order set up a proper theatre?
[posing this question to the crowd, answers might include:
actors, props, stage, script etc.]
13. Service infrastructure/Resources
So, the main and most important, elements here are of course:
A stage - The physical evidence of your service, your “stuff”
Audience - Your customers and their actions
Actors - Your employees and their actions
Script - Your plan for what should happen, where and when
Backstage -What you need to make everything “work”
14. Service Blueprint 1
As we’ve seen, the basic customer journey has five steps.
If we take the user experience circle and straighten it out, we
end up with the x axis of a diagram.
Service Blueprint 2
When combining this with all the infrastructure elements of
a service: we end up with some kind of matrix or a so-called
service blueprint matrix.
15. Service Blueprint for train journey
What you see here, is a fancy, executive, version of a service
blueprint for a train journey.
Think of a service experience that has been particularly good:
and consider the service journey that you went on to. And try to
imagine the individual aspects of that experience and how they
might fit on that matrix.
16. Detailed Blueprint
And this is the technical version of the blueprint for the same
journey. More geared towards technical implementation.
This is the description and plan of how all the individual element
fit together on a service blueprint… (think it was Amtrak)
However, I am not suggesting that his is the only way, or the
best way of how to think about a service experiences.
But I have grown to like this way of organizing the individual
components of a service and often refer to every now and then,
when actually having to put something like this together
So in case you think this might be of help for you at some stage
within the next 48 hours, I am sure the is a way print out a copy
for you.
17. John Thackara
I am sure that by the end of today you will have immersed
yourselves with all kinds of user-centred design methods and
theory.
And most of this stuff will, without a doubt, involve excessive
use of post it notes. Or, “Post-it-porn”, as I like to call it.
So, in conclusion, I would like to end this by asking you to:
Please don’t fool yourselves into believing that, you will have
to create something that is robust and going to last forever,
during the next 48 hours.
Thackara is right: These things are like butterflies, and they
often do have only a short life-span, sadly…
So, instead, please focus on the things that really matter in
live:
• getting to know, new and interesting people;
• having a jolly good fun together;
• and (maybe) learn one or two new things along the way...
18. Thanks
Okay, not much left to say, except maybe: “May the Force be
with you, my dear Jammers!”
Thank you for listening.