Carl Henderson has over 15 years of experience in wine sales, consulting, and retail management. He has held positions such as Sommelier, Wine Consultant, Fine Wine Sales Representative, and Business Owner of a wine and cheese shop. Henderson has extensive knowledge of wines, varietals, and winemaking processes. He is skilled in customer service, inventory management, training employees, and achieving sales goals. References are available upon request.
Highly organized manager, marketer and event planner primarily able to prioritize effectively to accomplish objectives with sensitivity, creativity and enthusiasm in a timely manner.
Key Skills: Event Planning, Nonprofit Management, Communications & Marketing, Public Relations, Retail
Management, Small Business Operations, Food & Wine Education, and Fine Arts Programming.
1. CARL ADAM HENDERSON
1443 W. EDGEWATER AVEUNIT2
CHICAGO, IL 60660
312.774.6501
CAREER OBJECTIVE:
To obtain a position within your company with potentialfor advancement.
EDUCATION:
May 99-Dec01: Part-timestudent, Business Administration Major, Tidewater Community College, Virginia Beach,
VA
Sept 95 - Jun 99: Graduate, Advanced Studies, Salem High School, Virginia Beach, VA
Aug ‘11 - Level 1 Sommelier Certification
WORK EXPERIENCE
SommelierandWine Consultant
June '13-March ‘16: Binny's Beverage Depot
• Very heavy customer service daily interactions.
• Responsible for weekly ordering, invoicing, stocking.
• Assists with event planning including weddings and large engagements.
• Daily department maintenance and replenishment
• Conducted sales driven wine tastings in a full retail environment, pouring, general
wine education.
SommelierandFine Wine Sales Representative
Feb ’11-May ‘13:Andes Importers, Inc (www.andesimporters.com)
● Responsible for theHampton Roads Territory (Virginia Beach, Norfolk, Chesapeake, Hampton, Newport News,
Williamsburg, Suffolk) and surrounding cities.
● Duties include hosting wine tastings, wine dinners, assisting with wine lists and face-to-face customer service.
● Familiar with all tasks and responsibilites of being a sales rep. Ordering, wine sample management, ABC
requirements, mileage.
● All self motivated. This company had no accounts in this region when I signed on with them and built the
territory by myself.
Business Owner –Wine andCheese Gourmet Shop
May09 – Feb11: Angry Adam’s Wine and Cheese Spot (www.angryadams.com)
● Previous sole ABC licensee with VA Department of Alcoholic Beverage Control
● Co-Managed high volume wine and gourmet cheese establishment. Only retail wine shop in City of Portsmouth
● Winner of the 2009 Virginia Wine Masters Program, Cellar Gold Case Award for outstanding support of VA
wines.
● Certified RSVP (ResponsibleSellers and Servers Virginia’s Program)
● Coordinated weekly wine and beer tastings, extensive comprehension of wines, varietals, regions and
winemaking processes.
● Managed multiple wine portfolios, Expertise in pairings, Developed massive customer base and enhanced
relationships
Regional Trainer,Store Manager:
Jan 04 – Mar 07: A&N Store Greenbrier, Chesapeake, VA
● Managed second highest volume storein the district, fourth in the entire chain.
● Store Operation, hiring, payroll, records, receiving, shipments up to 300 boxes weekly, tight cash handling
procedures, merchandising, lifting, price changes, ad setup, training programs.
● Trained 16 Managers both Store and Assistants
● Supervised teams up to 15 employees per shift.
● Involved in heavy customer service and multitasking.
● Responsible for inventory both clothes and shoes.
Assistant Manager:
Sept 03 - Jan 04: A&N Store Hilltop, Virginia Beach, VA
2. ● Assisted Store Manager with Operations.
● Cash handling procedures, shift operation, customer service, shipments up to 200 boxes weekly.
● Supervised teams up to 6 employees per shift.
Level One Team Member:
Sept 02 - July 03: Target Stores, South Independence, Virginia Beach, VA
Temp Position: Maintenance Trouble Desk Operator:
Mar 02 - Apr 02: Sentara, Virginia Beach General Hospital, Virginia Beach, VA
Assistant Manager:
Apr 01 - Jan 02: Burger King Restaurant, Virginia Beach, VA
Letters of Recommendation Available Upon Request.