The document summarizes information about Adams Brand and Pfizer, including their histories, products, markets, and competitors. It then evaluates three candidates (Lydia Cohen, John Fisher, and Barry Moore) for a key account supervisor role based on their experience, education, skills, and attributes. Lydia Cohen is identified as the most qualified candidate based on her scores in categories like experience, industry knowledge, and personal selling skills. While she could improve with training, her strengths in critical areas and interest in the local market make her the top choice.
2. ABOUT COMPANYABOUT COMPANY
•Warner-Lambert Company manufactures and
markets pharmaceuticals company, consumer health
care, and confectionery products
•Having two separate entities
•Companies expansion through mergers and
acquisitions
•Alliance with Pfizer in late 90’s
•Founded-1920
•H.Q. –Morries Plains, New Jersey
3. • 1962 acquisition of American Chicle
company
• Major products are chewing gum, breath
freshener, cough tablet and other
• Success factors of Adams brands
• Origin of Adams brands
4. ABOUT PFIZERABOUT PFIZER
• Pfizer is an American pharmaceutical
company.
• H.Q.- New York City, U.S.
• CEO- Ian C.Read
• Founder- Charles Pfizer
• Founded- 1849
• Revenue- 52.82 billion US Dollar(2016)
• Subsidiaries- Parke-Davis, Medivation,
Warner-Lambert etc.
12. STRENGTHSSTRENGTHS
• Leading Market Share (23%)
• Product Quality
• Contribution of sales force in distribution display and
merchandising
• Customization of display according to retailers’ needs
13. WEAKNESSESWEAKNESSES
• Dependency on retailers (2/3 of volume sold through
them)
• Sales representatives less sophisticated than the
buyer’s ones
14. OPPORTUNITIESOPPORTUNITIES
• Price increases- Higher profit margin
• Impulsive purchases
• Catering to the retailers needs
• Long term relationship and personal association of
manufacturer’s representative and retailer’s buyer
15. THREATSTHREATS
• Aging population- Marginal decline of sales in units
• Rising competiveness of competitor Effem
• Retailers’ influence in trade promotion decisions
• New breed of buyers, highly educated, more sophisticated and
exigent on analysis and forecasting along with the sellers
proposition
18. IDENTIFICATION OFIDENTIFICATION OF
PROBLEMSPROBLEMS
• Problem: Which of three candidates Ken should hire
as key account supervisor for the Ontario region
• Key account supervisor (Characteristics of the job):
8 Key-Accounts Management in Toronto
Preparation of presentations to buyers every 3-6 weeks
Midyear reviews presentation
Finding and identifying needs and problems of the
19. Half-yearly sales trends analysis, and connection with
merchandising programs, listings, and payment
methods
Store checks
Working with field staff
20. KEY ATTRIBUTES OF ANKEY ATTRIBUTES OF AN
IDEAL CANDIDATEIDEAL CANDIDATE
• Experience
• Knowledge of industry
• Personal selling skills
• Former education
• Creativity
• Ego drive/motivation
• Self confidence
• Empathy
• Initiative
• Analytical skills
21. IDENTIFY AND EVALUATEIDENTIFY AND EVALUATE
CANDIDATESCANDIDATES
Lydia Cohen
• 31 year old
• Bachelor of business
administration
• District manager
• Establishment of annual
sales plan
• 10 years experience in
field sales
• Do not have computer
skills
John Fisher
• 27 year old
• Bachelor in arts
• Six years experience in
coffee and chocolate
distribution
• Computer skills
• Job offer from previous
employer
22. Barry Moore
• 40 year old
• Diploma in business administration
• Excellent knowledge of sales area
• Social intelligence
• Updates the standards methods of sale
• Inventory analyst, assistant product manager & sales
representatives in various companies
24. CONCLUSIONCONCLUSION
• Based on the analysis, the most qualified candidate is
Lydia Cohen
• She has excellent score on top 4 characteristics
required for the company
• Improvement through guidance, mentoring and
further training on other characteristics
• Lydia is interested in working in the Toronto area
specially on the sales task