This document outlines 4 steps for marketers to move from a "sorta" mobile strategy to a truly portable one: 1. Know your market by understanding mobile and social growth trends and opportunities. 2. Define a strategy focused on subscriber value, relevancy, urgency, portability, and frequency of interactions. 3. Take action by testing mobile polls, alerts, customer service, and using mobile to start conversations. Social media is also portable. 4. Put it all together using an interactive marketing hub to power different messaging types.