Actionly is a social media monitoring tool that tracks searches across various social networks like Twitter and Facebook. It retrieves data and displays it on dashboards where you can view metrics, top tweets, influencers, and more. It also provides sentiment analysis, tag clouds, reporting capabilities, and alerts. Multiple accounts and searches can be added for monitoring.

1. Welcome to Actionly’s tour of Key Features

2. Actionly tracks Searches across various Social NetworksAdd Searches such as Brand, Product, Competitor or Industry keywords

3. Under ‘Terms to Exclude’, enter irrelevant terms to be excluded so as to keep data relevant

4. Once you submit searches, Actionly immediately retrieves data for Twitter, Facebook but we recommend waiting for a few hours for all other channels and graphs to populate Click on Searches and view data across Social NetworksClick on the Search and view the mini-dashboard for that particular search

5. Under the Magnifying glass icon, track data for search across all Social Networks or click straight from the dashboard

6. You can delete any search and add a new one in its place

7. Note: Actionly can only pull data for the Search from the date entered into the systemTop TweetsTrack top tweets for your Search in any language refreshed every 10 minutes

8. Reply, Re-tweet, Assign to other colleagues or mark tweets as Favorites, To Do or Read (retrieve from the left hand column as marked)

9. Follow other tweeters directly from Actionly by clicking on their imageSentiment Analysis for TwitterActionly assigns Positive , Negative or Neutral sentiments to tweets

10. If sentiments assigned are not to your liking, Actionly allows you to overwrite them with your sentiments preferences. Please see Tour How to edit Sentiments

11. Color tags for Sentiments: Positive = Green, Negative = Orange, Neutral = GreyFind Influencers for TwitterActionly encourages interacting with Influencers on Twitter; add them directly to your Twitter account from Actionly by clicking on the Tweeter’s image

12. Validate if the recommended tweeter is relevant to you by clicking on past Tweets by the tweeterFacebook Public SearchesTrack status updates containing the Searches on Facebook

13. Note: The Facebook user must have set their Privacy settings to Public in order for Actionly to retrieve those status updatesTag Clouds to help find relevant PostsTo help navigate the stream of information on Social Media channels; Actionly provides Tag Clouds where you can follow color coded Top Tags and click on those posts so you never miss any relevant posts

14. This feature is found on all channels, simply by clicking on the cloud icon on the rightSocial Media DashboardActionly is your one-stop to track performance of Searches, Twitter & Facebook accounts

15. Export graphs in PDF or CSVTrack your multiple Twitter AccountsLet Actionly track your multiple Twitter accounts

16. Click on Mentions, Retweets and Metrics for the specific Twitter accountTrack your multiple Facebook (fan) PagesLet Actionly track your multiple Facebook (fan or causes) Pages

17. Track wall posts, comments etc right from Actionly

18. View your Facebook InsightsReporting & AnalysisExport Client-ready reports in PDF from the Dashboard