This document summarizes the services of an appraisal management company called ACT Appraisal. It highlights their experience since 1998, nationwide network of certified appraisers, dedicated team that provides excellent customer service, and quality control processes such as manually reviewing all appraisal reports. The document also compares ACT Appraisal favorably to another AMC, noting ACT's longer experience in the industry, in-house quality control team, and personalized client services. Finally, it emphasizes ACT's commitment to meeting deadlines, client satisfaction, and developing long-term relationships with clients and appraisers.

1. A Partner You Can Rely On.
Results. Saving You Time. Keeping You Compliant.

2. The Difference.
Accurate Concise Timely
 AMC since 1998, before the term was coined by the industry
 Dedicated team members that know your firm.
 Nationwide network of certified and FHA approved appraisers to meet
your guidelines and aggressive turn-times for appraisals in all 50 states
 Our team is comprised of former executives in wholesale and retail
lending, secondary markets, mortgage banking and appraisal industries
with over a century of combined experience
 100% of our in-house QC department are appraisers
 Exemplary customer service and care
 Integration capabilities with many appraisal platforms and proprietary
systems
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3. Let’s Compare.
We Work With You to Exceed Expectations.
Our Team XYZ Appraisal Management
 AMC since 1998  AMC within the past few years
 Our in-house QC department reviews  1 out of 4 might be an appraiser
100% of appraisal reports  Not all AMC’s owned by an appraiser
 Our owner offers 20+ years  Inconsistent communication path
appraising experience and expertise primarily in the QC process
 Designated team contacts for each  Complex appeal process with
client, including the review team communication restricted to email
 Simple appeal process with direct  No personalized service
contact to the review leader
 Honest advice – communication is
key
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4. Quality is Our Top Priority.
Experienced, Certified Appraisers.
Save Time & Money
 We are committed to expedient turnaround. Our quality control department
manually reviews each and every appraisal to ensure every detail is accurate.
Be More Efficient
 Customizable engagement letters to incorporate lender overlays. Directly
integrated with multiple appraisal platforms and LOS programs.
Reduce Losses
 ACT Appraisal has an existing appraisal warranty.
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5. Our nationwide panel of appraisers must meet the
following guidelines:
 Certified and in good standing
with at least 5 years of
experience
 Prefer FHA certified
 Require E&O, if mandated by
state
 Completed application including
W-9 and fees
 Dodd-Frank and “AIR” compliant
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6. It all begins with changing the business model...
We work hard for our clients.
Better Appraisers We Do More Our Philosophy
 We believe developing  We screen every order to  Treat people the way you
long-term relationships your underwriting want to be treated
with our partners only guidelines and vet
 When clients call we pick
strengthens the services appraisers against
up the phone
we provide. lender’s exclusionary lists.
 We understand that the
 Appraisers who care  Before assigning every
appraisal is not complete
about your business order, we’ll call the
until you are satisfied
because we care about appraiser to ensure they
them. A winning can meet your  Pay the appraisers well
combination! requirements and due and quickly
date.
 Appraisers set their own
fees  Improved transparency,
real-time status and better
service.
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7. Bring it Full Circle.
A Company with a Passion for Appraisal Management
Conducts business in all 50 From top down – our
states team is knowledgeable
and experienced.
From picking up the phone
to answering every question
with professionalism and
Consistent compliments
experience – we pride
from our clients about
ourselves on honest, crystal
our quality and service.
clear communication.
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8. On Time. Every Time.
Stepping up our Game. Offering you more.
 Prior to assigning every  Every file receives a daily  If a problem arises we
order, your designated status update to keep you immediately call our client
coordinator will call the informed. to discuss solutions.
appraiser to ensure they
can meet your
requirements and due
date.
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9. For additional
information please
contact:
sales@actappraisal.com
888.377.8901
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