Acquiring specialist talent for a specialist bank
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Talent Acquisition for niche skill sets Overcoming issues associated with limited brand recognition in the Financial Services market Talent Acquisition strategy and the future – what is the best approach to finding the best candidates? Shawbrook is a specialist UK savings and lending bank founded to serve the needs of SMEs and individuals in the UK
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Acquiring specialist talent for a specialist bank
- 1. ACQUIRING SPECIALIST TALENT FOR A SPECIALIST BANK September 2017
- 2. Lee Shaw Head of Service Delivery & Change, Shawbrook Alison Hallett Client Service Director, Cielo
- 3. SPECIALIST, DIVERSIFIED, RAPIDLY GROWING LENDERDIVERSE MARKETS Proudly serving the poorly served by challenging the convention and changing the conversation PROPERTY FINANCEBUSINESS FINANCE CONSUMER DIVERSE PRODUCT OFFERINGS Residential Commercial Asset Finance Structured Finance Working Capital Solutions Consumer Lending Savings International
- 5. 2016 2017 100% Candidate Satisfaction 84% Direct Delivery YTD for External Hires 94% Hiring Manager Satisfaction 44% Decrease in Q1 2017 Agency Fees (over Q1 2016) 21 Days Average Time to Hire (Industry average: 35-45 days) 60% of hires made via agencies 50 days average time to hire Hiring Manager and candidate satisfaction had never been measured before
- 7. WHAT NEXT? QUALITY OF HIRE
- 8. Q&A
Editor's Notes
- So where are we nearly 1 year in to our partnership together and what do I see our key achievements as: - First and most important thing to draw out is that the Cielo on site team are seen and know by our customers as Shawbrook’s resourcing team. They are seen by the majority as Shawbrook employees. For me fundamental success in an outsourced relationship. - Efficiency measures to achieve required growth: - YTS Direct Sourcing circa 80% - huge reduction of agency dependency and subsequent reduction of average cost per hire to £4k saving of circa 7K per hire bringing huge benefits to bottom line - Time to Hire 21 days v 40 day industry average and 50 plus days Shawbrook previously experienced post RPO. - Insight, technology and expertise - Insight – New sites exploration and information at our finger tips. Recruitment MI - Technology – Sky Recruit and ability to target passive candidates and auto interview scheduling - Expertise – Quality of hire and knowledge of candidate screening and preferential rates,