Konference PM 2015 (Kvalita x kvantita), Zlín, CZ (Keynote speech by Petr Neugebauer)

1. DELIVERING
GOOD ENOUGH
QUALITY
PETR NEUGEBAUER, Y SOFT

2. PETR NEUGEBAUER, 2015 | 2
PM CONFERENCE 2015
26.05.2015, UTB ZLÍN
QUALITY x QUANTITY

3. SEEKING FOR TOP QUALITY IN HR
TALENT MANAGEMENT

4. PETR NEUGEBAUER, 2015 | 4
TALENT
MANAGEMENT
2013 - 2014 🎯👥 ♫ 🏆
CANDITATES (CVs)
applied for QA positions
in Brno and Prague
TECHNICAL INTERVIEW
Approx. ½ of candidates interviewed in the
first round.
HIRING SUCCESS RATE
Fit
BEHAVIORAL
INTERVIEW
Approx. ¼ of candidates interviewed in
the 2nd round.
53% 3.7%
x00+ 24%

5. PETR NEUGEBAUER, 2015 | 5
HOW TO FIND TALENTED PEOPLE
THAT BRING OUT A VALUE
HIRING ISSUES
OVERSTATED
CVs
RECRUITERS AND
HIRING MANAGERS
HIRING IS A GAME TO
GET A JOB.
COMPETITION
JOB OFFERS ARE ALL
AROUND
JOB FITTING
JOB READINESS

6. PETR NEUGEBAUER, 2015 | 6
SEEKING
TALENTS
SKILLS AND EXPERIENCES
TECHNICAL EXPERIENCES
BEHAVIORAL COMPETENCES
ABILITIES
ATTITUDES, INTERESTS
VALUES
EMOTIONAL FACTORS
20%
80%

7. TALENT
MANAGEMENT
WHEN YOUR ENEMY’S
MAKING MISTAKES,
DON’T INTERRUPT HIM.

8. JOB INTERVIEW IS A GAME
PERFECTION IS NOT A STATUS,
IT’S JUST A DIRECTION

9. DELIVERING VALUES
SOFTWARE DEVELOPMENT

10. PETR NEUGEBAUER, 2015 | 10
VersionOne Survey, 2015
65% of respondents from North America
21% of respondents from Europe
94% of all organizations surveyed now
practice agile (2014)
STATE
OF AGILE 46%
Enhance
software
quality
Manage
changing
priorities
Accelerate
product
delivery
Enhance
delivery
predictability
Increase
software
maintainability
Ability to manage changing priorities 87%
Increased team productivity 84%
Improved project visibility 82%
Increased team morale/motivation 79%
Better delivery predictability 79%
Enhanced software quality 78%
Increase
productivity
21%

11. 45% of software features were never used and
only 20% were used often or always
A Standish Group study from 2002.

12. PETR NEUGEBAUER, 2015 | 12
CREATE
A CUSTOMER
CUSTOMER
IT’S QUALITY RATHER
THAN QUANTITY THAT
MATTERS
CUSTOMERS WANT
INNOVATIONS
CUSTOMERS WANT
NAMES THAT ARE EASY
TO REMEMBER AND THAT
TELL A STORY
CUSTOMERS WANT
PRODUCTS THAT HELP
THEM TO SAVE MONEY
OR MAKE MORE MONEY

13. IT’S QUALITY RATHER
THAN QUANTITY THAT MATTERS
Quality of deliverables
Quality of processes
DEFECT REMOVAL IS THE MOST EXPENSIVE PART OF THE
SOFTWARE DEVELOPMENT
GOOGLE CHROME: 72,706 OPENED ISSUES (AS OF MAY, 2015)

14. PETR NEUGEBAUER, 2015 | 14
APPLE
STEVE JOBS
NO MASS-STORAGE
NO SD CARD SUPPORT
NO WIRELESS CHARGING
DESIGN IS NOT JUST WHAT IT
LOOKS LIKE AND FEELS LIKE.
DESIGN IS HOW IT WORKS.
FEATURES
DESIGN

15. THE POWER OF GOOD ENOUGH

16. PETR NEUGEBAUER, 2015 | 16
IDENTIFY STAKEHOLDERS
IDENTIFY REQUIREMENTS
PRIORITIZE REQUIREMENTS
MANAGE EXPECTATIONS
Even small changes can have
significant impact.
THE
STAKEHOLDERS

17. PETR NEUGEBAUER, 2015 | 17
NO STAKEHOLDER, NO EXPECTATIONS
NO EXPECTATION, NO REQUIREMENTS
NO REQUIREMENT, NOTHING TO DO
VALUE HAS A VALUE ONLY IF ITS VALUE IS VALUED.
CEO OF COCA COLA
REQUIREMENTS

18. PETR NEUGEBAUER, 2015 | 18
QUALITY IS MORE IMPORTANT THAN QUANTITY
BUT WITHOUT QUANTITY YOU CANNOT HAVE ANY QUALITY
BOTH ARE IMPORTANT

19. Perfection is the enemy of innovations and fast market delivery
GOOD ENOUGH IS THE NEW PERFECT

20. PETR NEUGEBAUER, 2015 | 20
Y Soft Corporation, a.s.
BRNO
PETR NEUGEBAUER
Czech and Slovak Testing
Board (ISTQB®)
[pro]Test! Morava
BRNO
www.linkedin.com/in/petrneugebauer