This document discusses key performance indicators (KPIs) for accounts payable and receivable positions. It provides examples of KPIs, performance appraisal methods, and job skills that can be used as references. It also outlines the steps to create KPIs for these positions, including defining objectives, identifying key result areas, and determining how to measure results. Additionally, it discusses mistakes to avoid when setting up KPI systems, such as having too many KPIs not linked to key result areas.