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The document discusses the history and importance of accountability. It traces how the era of distrust began in the 1960s-1970s due to social changes and media. This led to more litigation and victimization. In the 1980s-1990s, people became more dependent on social systems and outrageous lawsuits and defenses emerged. The document advocates for creating accountable organizations by focusing on transparency, honesty, credibility, integrity and trust. It provides definitions and importance of these qualities and references additional resources on the topic of accountability.

















