Accountability
The quality or state of being subject to giving a
statement or explanation of one’s activities,
conduct, and discharge of commitments and
duties, or of underlying or explanatory reasons,
causes, grounds or motives.
What is Accountability?
How did we reach this Era of Distrust?
1960’s
• Advocate social change
• Media promoting ideas that every American is
entitled to happiness (material things)
• Delinking rights and responsibilities
1970
• Changes in the legal system (more litigation)
• Talk Shows – issue awareness as well as
exploitation of victims.
1980’s and 1990’s
• Dependence on social system
• Ridiculous lawsuits
• Outrageous criminal defenses
The first years of 2000
• CEO’s and status figures exempt from rules
How do we creating an accountable
organization?
100/0
100 Accountability /0 Excuses
What is the story behind 100 Accountability 0
Excuses? Watch the video below.
The Building Blocks of an
Accountable Organization
Transparency Honesty Credibility Integrity Trust
Transparency
 Share processes of the company
 Allow the public to view figures
 Encourage employees to ask questions
 Give honest answers
Honesty
Credibility
Trust
Let’s Travel the Road to
ACCOUNTABILITY
Together
References
• http://www.dreamstime.com/stock-photos-word-cloud-accountability-
image36319013#res10507891
• 2005-2010, Velsoft Training Materials Inc., Metro Technology Centers
• http://plannedsuccess.com/pdfs_method/Accountability%20vs%20Responsibility.
pdf

Accountability presentation