Accountability should be embraced as taking responsibility for commitments and following through. To be effective, goals must be clearly stated and measurable, allowing individuals to understand and take ownership of their responsibilities. Encouraging open communication and asking for clarity fosters a culture of accountability in the workplace.

1. Donna Price
Business Success Coach
Leadership Consultant

2.  Accountability isn’t a word to run from…
 But rather it is a concept to embrace.
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3.  Well, for many that is
exactly what
happens. They cringe,
they avoid, they walk
away.
 But really, we all want
people that are
accountable in our lives
and in our businesses.
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4.  Accountability is taking responsibility for
what you say you are going to do. It
means following through. But first there
are some things that have to happen in
order for accountability to be all that it is
cracked up to be.
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5.  When you have a clearly
stated, measurable goal that
you as the person responsible
understands, then you take that
goal on and take responsibility
for it. When goals are unclear
or wishy, washy it is impossible
to be responsible for the goal
but it is not trackable or
measurable.
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6.  For instance, if you have a business goal
of improving the workplace for staff it is a
totally subjective and wide open goal. It
is open for interpretation and can look
like many different things. What it means
to you can be totally different from what
it means for your peers or your boss or
the owner of the company. Before you
take one more step into action, you
need clarity.
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7.  A more clearly stated goal that you
could actually implement might be: to
improve the workplace by providing
consistent, daily duty free lunch
breaks. Now you can create a strategy
for implementing this. You know that you
have to create a schedule, figure out
how to free people up and then you can
implement.
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8.  But the goal could also mean, improve
the workplace by creating an action
plan for each staff member with
measurable goals, clearly outlined
actions and weekly review meetings. This
too, is measurable and actionable. But
there might still be questions that you
have as you start to implement.
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9.  Gaining clarity at the beginning of
implementation and throughout.
 When a new question comes up, ask.
 Ask for clarity.
 A workplace that encourages
accountability and expects it is one that
also knows that there must be room for
ongoing communication about goals
and responsibilities.
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and that it in no way means that they are not
being responsible or accountable. Actually, it
means just the opposite. That they are!
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by themselves showing that they are open to
questions, open to providing answers and they too,
at times, will need to ask for clarification or more
information in order to be accountable themselves.
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