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ACCIDENT INVESTIGATION 101
2
Course Objectives
 Understand the need to investigate
 Know what to investigate
 Determine the cause(s) of accidents
 Identify the methods of
investigations
 Understand the need to be thorough
and comprehensive
 Identify prevention methods
 Identify sources of assistance
3
What is your definition
of an “Accident”?
4
What is an Accident
- an unplanned event
- an unplanned incident
involving injury or fatality
- a series of events culminating
in an unplanned and
unforeseen event
5
How do Accidents occur?
- Accidents (with or without injuries) occur
when a series of unrelated events coincide
at a certain time and space.
-This can be from a few events to a series
of a dozen or more
(Because the coincidence of the series of
events is a matter of luck, actual accidents
only happen infrequently)
6
Unsafe Acts
- An unsafe act occurs in approx 85%-
95% of all analyzed accidents with injuries
- An unsafe act is usually the last of a
series of events before the accident occurs
(it could occur at any step of the event)
- By stopping or eliminating the unsafe
act, we can stop the accident from
occurring
7
8
9
10
11
Why Investigate Accidents?
 Prevent a recurrence with corrective action
 Determine the cause
 Document your Line Office’s version of
the incident
 Complete OSHA-required reporting
12
What is an Accident
Investigation?
 A systematic approach to the identification
of causal factors and implementation of
corrective actions without placing
blame on or finding personal fault. The
information collected during an
investigation is essential to determine
trends and taking appropriate steps to
prevent future accidents.
13
Which Accidents should be
Recorded or Reported?
ALL accidents
(including illnesses) shall
be recorded and reported
through the established
procedures and guidance
as provided by
NOAA Safety Division
14
Why Investigate Accidents?
 Determine the cause
 Develop and implement corrective actions
 Document the events
 Meet legal requirements
Primary Focus:
PREVENT REOCCURENCE!!!
PREVENT REOCCURENCE!!!
PREVENT REOCCURENCE!!!
15
Who Investigates?
 Minor accident/incident
— Supervisor
— Safety committee member
 Major accident/incident
— Supervisor
— Safety committee member
— Occupational Health & Safety Manager’s
(OHS’s/IIC)
— Regional Environmental Compliance Officer’s
(RECO’s)
16
Investigator’s Qualifications
 Accident investigation training
 Understanding the importance
of investigation
 Ability to communicate details
17
When to Investigate?
 Immediately after incident
— Witness memories fade
— Equipment and clues
are moved
 Finish investigation quickly
18
Accident vs. Near-Miss
Accident :
Any undesired, unplanned
event arising out of a given
work-related task which
results in physical injury/
illness or damage to property.
Near-Miss :
Events which did not result in injury/illness
or damage but had the potential to do so.
19
Accident Ratio Study
30
1
10
600
6000
Serious or Disabling
Minor Injuries
Property Damage
Accidents with no visible injury or
damage
Unsafe Acts or Conditions
20
Accident Causes
 Unsafe Act
- an act by the injured person or
another person (or both) which
caused the accident,
and/or
 Unsafe Condition
- some environmental or hazardous
situation which caused the accident
independent of the employee
21
Accident Causation Model
 Results of the accident
- physical harm
- property damage
 Incident Occurrence
- contact with
- type
 Immediate causes
- practices
- conditions
 Basic causes
- personal factors
- job factors
- supervisory performance
- management policy and
decisions
22
Results of the Accident
 Physical Harm
- catastrophic (multiple
deaths)
- single death
- disabling
- serious
- minor
 Property Damage
- catastrophic
- major
- serious
- minor
23
Incident Occurrence
 Type
- struck by - struck against
- slip, trip - fell from
- caught on - fell on same level
- caught in - overexertion
 Contact with
- electricity- equipment
- noise - vibration
- hazmat - heat/cold
- radiation - animals/insects
24
Immediate Causes
 Practices
- operating without
authority
- use equipment
improperly
- not using PPE when
required
- correct lifting
procedures not
established
- drinking or drug use
- horseplay
- equipment not
properly secured
25
Immediate Causes (cont’d)
 Conditions
- ineffective guards
- unserviceable tools and
equipment
- inadequate warning
systems
- bad housekeeping
practices
- poor work space
illumination
- unhealthy work
environment
26
Basic Causes
 Personal Factors
- lack of knowledge or skill
- improper motivation
- physical or mental condition
- literacy or ability
 Job Factors
- Physical environment
- sub-standard equipment
- abnormal usage
- wear and tear
- inadequate standards
- design and maintenance
27
Basic Causes (cont’d)
 Supervisory
Performance
- inadequate instructions
- failure of SOPs
- rules not enforced
- hazards not corrected
- devices not provided
 Management Policy and
Decisions
- set measurable standards
- measure work in
progress
- evaluate work vs.
standards
- correct performance
28
Investigator’s Qualifications
 Technical knowledge
 Objectivity
 Analytical approach
 Familiarity with the job, process or operation
 Tact in communicating
 Intellectual honesty
 Inquisitiveness and curiosity
29
Beginning the Investigation
 Gather investigation
team and kit
 Report to the scene
 Look at the big
picture
 Record initial
observations
 Take pictures
30
What’s Involved?
 Who was injured?
 Medication, drugs,
or alcohol?
 Was employee ill?
 Double shift or
rotating shifts?
31
Witnesses
 Who witnessed the
incident?
 Was a supervisor or
lead person nearby?
 Where were other
employees?
 Why didn’t anyone
witness the incident?
32
Interviewing Tips
 Discuss what happened leading
up to and after the accident
 Encourage witnesses to describe
the accident in their own words
 Don’t be defensive or judgmental
 Use open-ended questions
33
What Was Involved?
 Machine, tool,
or equipment
 Chemicals
 Environmental
conditions
 Production
schedule
34
Severity of Incident
(NOAA Safety Policy NAO-209-1)
 Major
- Employee fatality,
- Hospitalization of 3 or more employees,
- Permanent employee disability,
- Five or more lost workdays,
- Conditions that could pose an imminent and
threat of serious injury/illness to other
employees
- Property losses in excess of $1 Million
 Minor
- All other (less serious) incidents and unsafe
conditions reported by employees
35
Who Investigates?
 Major Accidents
- NOAA GO TEAM Investigation Team
- LO Representative
- Other agencies such as NTSB, USCG, OSHA
 Minor Accidents
- First-Line Supervisor
- Site Director or Manager
- Site Safety Representative
- SECO (if needed)
36
When to Investigate?
 Immediately after incident
 Witness memories fade
 Equipment and clues
are moved
 Finish investigation quickly
37
What to Investigate?
 All accidents and near-misses
- Conduct investigation upon first
notification
- Keeping the scene in-tact and
recording witnesses statements
early is key to a successful
investigation
38
Accident Investigation Kit
May Include:
 Digital Camera
 Report forms, clipboard, pens
 Barricade tape
 Flashlight
 Tape measure
 Tape recorder
 Personal Protective Equipment (as appropriate)
39
The Accident Occurs
 Employee or co-worker immediately reports
the accident to a supervisor
 Supervisor secures/assesses the scene to
prevent additional injuries to other
employees, before assisting the injured
employee
 Supervisor treats the injury or seeks
medical treatment for the injured
 The accident scene is left intact
 Site safety rep is contacted to assist the
supervisor in the investigation of the
accident.
40
Beginning the Investigation
 Gather investigation
members and kit
 Report to the scene
 Look at the big
picture
 Record initial
observations
 Take pictures
41
What’s Involved?
 Who was injured?
 Medication, drugs,
or alcohol?
 Was employee ill or
fatigued?
 Environmental conditions?
42
Witnesses
 Who witnessed the
accident?
 Was a supervisor or
Team Lead nearby?
 Where were other
employees?
 Why didn’t anyone
witness the accident
(working alone, remote areas)?
43
Interviewing Tips
 Discuss what happened leading
up to and after the accident
 Encourage witnesses to describe
the accident in their own words
 Don’t be defensive or judgmental
 Use open-ended questions
 Do not interrupt the witness
44
What was Involved?
 Machine, tool, or
equipment
 Chemicals
 Environmental
conditions
 Field season prep
operations
45
 Date and time?
 Normal shift or
working hours?
 Employee coming
off a vacation?
Time of Accident
46
Accident Location
 Work area
 On, under, in, near
 Off-site address
 Doing normal job
duties
 Performing non-
routine or routine
tasks (i.e., properly
trained)
47
Employee’s Activity
 Motion conducted
at time of accident
 Repetitive motion?
 Type of material
being handled
48
Accident Narrative
 Describe the details so the reader
can clearly picture the accident
 Specific body parts affected
 Specific motions
of injured employee
just before,
during, and
after accident
49
Causal Factors
 Try not to accept single cause theory
 Identify underlying causes (root)
 Primary cause
 Secondary causes
 Contributing causes
 Effects
50
Corrective Actions Taken
 Include immediate interim controls
implemented at the time of accident
 Recommended corrective actions
 Employee training
 Preventive maintenance activities
 Better operating procedures
 Hazard recognition (ORM)
 Management awareness of risks involved
51
Immediate Notification
 Supervisor shall complete the NOAA
Accident Reporting Form (web-based) and
submit within 24 hours of incident
occurrence.
52
Summary
 Investigate accidents immediately
 Determine who was involved and
who witnessed it
 Ascertain what items or equipment
were involved
 Record detailed description
 Determine causal factors
 Conduct corrective actions
53
54
55
1. What is an Accident Investigation?
a. A systematic approach to the identification of causal
factors and implementation of corrective actions.
b. Finding personal fault and placing blame.
c. The appropriate steps to prevent future actions.
d. The essential step to determine trends and taking
action against person or persons at fault.
56
2. Which Accidents should be Recorded or
Reported?
a. Only on the job accidents.
b. ALL accidents (including illnesses) shall be recorded
and reported.
c. Only on the job accidents on illnesses that occur on
the job and reported within 8 hours.
d. All accidents shall be recorded and reported.
57
3. Why Investigate Accidents?
a. To develop and implement corrective actions.
b. To document the events.
c. The Primary Focus is to PREVENT REOCCURENCE!!!
d. To determine the cause.
58
4. Accident vs. Near-Miss?
a. Any unplanned events arising out of work vs. Any
events which did not result in injury.
b. Any unsafe work habit vs. Any Hazardous working
conditions.
c. Any events which warns us a problem vs. Any
circumstances that result in injury or property
damage.
59
5. Which of the following are the basic
areas that are looked at in an Accident
Investigation.
a. Policies.
b. Equipment.
c. Training.
d. All of the above.
60
61
Quiz
1. It is best to interview witnesses all together in
order to save time. True or False
2. Name two environmental factors that may be
involved in an accident: ______________ and
______________.
3. Define a “minor” accident according to
investigation procedures:
__________________________________.
4. The main reason for investigating
accidents is to fix the blame somewhere.
True or False
5. Employees need to report injuries only if they
think they need to see a doctor. True or False
62
Quiz (cont.)
6.Prior to arriving at the accident scene, one team
member should have taken the __________________.
7. Describe at least two factors to investigate about the
injured employee: ______________ and
_____________.
8.How could the time of the accident be considered
a causal factor?
9.Describing the general accident location
is adequate for the report. True or False
10. Describe at least two factors to investigate when
equipment is involved: ____________ and
63
Quiz Answers
1.False. Witnesses should be interviewed
separately.
2.Wet floor, poor lighting, cold or hot day, noise.
3.A “minor” accident is when the injured
employee does not require outside medical
attention.
4.False. Accidents are investigated so corrective
actions can be taken to prevent another
accident.
5.False. Employees need to report all injuries, no
matter how small, and near-miss incidents.
64
Quiz Answers (cont.)
6. Investigation kit.
7. Alcohol or drugs, medication, illness, tired,
extra shift, eyesight.
8. Early morning accident related to tired,
inattentive employee. Late afternoon
accident related to fatigue of a full day of
work.
9. False. The report requires very specific
details of the location of an accident.
10. Equipment malfunction, employee training
and skill level, amount of supervision.
65
The End

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accident-inv-by-SECO.ppt

  • 2. 2 Course Objectives  Understand the need to investigate  Know what to investigate  Determine the cause(s) of accidents  Identify the methods of investigations  Understand the need to be thorough and comprehensive  Identify prevention methods  Identify sources of assistance
  • 3. 3 What is your definition of an “Accident”?
  • 4. 4 What is an Accident - an unplanned event - an unplanned incident involving injury or fatality - a series of events culminating in an unplanned and unforeseen event
  • 5. 5 How do Accidents occur? - Accidents (with or without injuries) occur when a series of unrelated events coincide at a certain time and space. -This can be from a few events to a series of a dozen or more (Because the coincidence of the series of events is a matter of luck, actual accidents only happen infrequently)
  • 6. 6 Unsafe Acts - An unsafe act occurs in approx 85%- 95% of all analyzed accidents with injuries - An unsafe act is usually the last of a series of events before the accident occurs (it could occur at any step of the event) - By stopping or eliminating the unsafe act, we can stop the accident from occurring
  • 7. 7
  • 8. 8
  • 9. 9
  • 10. 10
  • 11. 11 Why Investigate Accidents?  Prevent a recurrence with corrective action  Determine the cause  Document your Line Office’s version of the incident  Complete OSHA-required reporting
  • 12. 12 What is an Accident Investigation?  A systematic approach to the identification of causal factors and implementation of corrective actions without placing blame on or finding personal fault. The information collected during an investigation is essential to determine trends and taking appropriate steps to prevent future accidents.
  • 13. 13 Which Accidents should be Recorded or Reported? ALL accidents (including illnesses) shall be recorded and reported through the established procedures and guidance as provided by NOAA Safety Division
  • 14. 14 Why Investigate Accidents?  Determine the cause  Develop and implement corrective actions  Document the events  Meet legal requirements Primary Focus: PREVENT REOCCURENCE!!! PREVENT REOCCURENCE!!! PREVENT REOCCURENCE!!!
  • 15. 15 Who Investigates?  Minor accident/incident — Supervisor — Safety committee member  Major accident/incident — Supervisor — Safety committee member — Occupational Health & Safety Manager’s (OHS’s/IIC) — Regional Environmental Compliance Officer’s (RECO’s)
  • 16. 16 Investigator’s Qualifications  Accident investigation training  Understanding the importance of investigation  Ability to communicate details
  • 17. 17 When to Investigate?  Immediately after incident — Witness memories fade — Equipment and clues are moved  Finish investigation quickly
  • 18. 18 Accident vs. Near-Miss Accident : Any undesired, unplanned event arising out of a given work-related task which results in physical injury/ illness or damage to property. Near-Miss : Events which did not result in injury/illness or damage but had the potential to do so.
  • 19. 19 Accident Ratio Study 30 1 10 600 6000 Serious or Disabling Minor Injuries Property Damage Accidents with no visible injury or damage Unsafe Acts or Conditions
  • 20. 20 Accident Causes  Unsafe Act - an act by the injured person or another person (or both) which caused the accident, and/or  Unsafe Condition - some environmental or hazardous situation which caused the accident independent of the employee
  • 21. 21 Accident Causation Model  Results of the accident - physical harm - property damage  Incident Occurrence - contact with - type  Immediate causes - practices - conditions  Basic causes - personal factors - job factors - supervisory performance - management policy and decisions
  • 22. 22 Results of the Accident  Physical Harm - catastrophic (multiple deaths) - single death - disabling - serious - minor  Property Damage - catastrophic - major - serious - minor
  • 23. 23 Incident Occurrence  Type - struck by - struck against - slip, trip - fell from - caught on - fell on same level - caught in - overexertion  Contact with - electricity- equipment - noise - vibration - hazmat - heat/cold - radiation - animals/insects
  • 24. 24 Immediate Causes  Practices - operating without authority - use equipment improperly - not using PPE when required - correct lifting procedures not established - drinking or drug use - horseplay - equipment not properly secured
  • 25. 25 Immediate Causes (cont’d)  Conditions - ineffective guards - unserviceable tools and equipment - inadequate warning systems - bad housekeeping practices - poor work space illumination - unhealthy work environment
  • 26. 26 Basic Causes  Personal Factors - lack of knowledge or skill - improper motivation - physical or mental condition - literacy or ability  Job Factors - Physical environment - sub-standard equipment - abnormal usage - wear and tear - inadequate standards - design and maintenance
  • 27. 27 Basic Causes (cont’d)  Supervisory Performance - inadequate instructions - failure of SOPs - rules not enforced - hazards not corrected - devices not provided  Management Policy and Decisions - set measurable standards - measure work in progress - evaluate work vs. standards - correct performance
  • 28. 28 Investigator’s Qualifications  Technical knowledge  Objectivity  Analytical approach  Familiarity with the job, process or operation  Tact in communicating  Intellectual honesty  Inquisitiveness and curiosity
  • 29. 29 Beginning the Investigation  Gather investigation team and kit  Report to the scene  Look at the big picture  Record initial observations  Take pictures
  • 30. 30 What’s Involved?  Who was injured?  Medication, drugs, or alcohol?  Was employee ill?  Double shift or rotating shifts?
  • 31. 31 Witnesses  Who witnessed the incident?  Was a supervisor or lead person nearby?  Where were other employees?  Why didn’t anyone witness the incident?
  • 32. 32 Interviewing Tips  Discuss what happened leading up to and after the accident  Encourage witnesses to describe the accident in their own words  Don’t be defensive or judgmental  Use open-ended questions
  • 33. 33 What Was Involved?  Machine, tool, or equipment  Chemicals  Environmental conditions  Production schedule
  • 34. 34 Severity of Incident (NOAA Safety Policy NAO-209-1)  Major - Employee fatality, - Hospitalization of 3 or more employees, - Permanent employee disability, - Five or more lost workdays, - Conditions that could pose an imminent and threat of serious injury/illness to other employees - Property losses in excess of $1 Million  Minor - All other (less serious) incidents and unsafe conditions reported by employees
  • 35. 35 Who Investigates?  Major Accidents - NOAA GO TEAM Investigation Team - LO Representative - Other agencies such as NTSB, USCG, OSHA  Minor Accidents - First-Line Supervisor - Site Director or Manager - Site Safety Representative - SECO (if needed)
  • 36. 36 When to Investigate?  Immediately after incident  Witness memories fade  Equipment and clues are moved  Finish investigation quickly
  • 37. 37 What to Investigate?  All accidents and near-misses - Conduct investigation upon first notification - Keeping the scene in-tact and recording witnesses statements early is key to a successful investigation
  • 38. 38 Accident Investigation Kit May Include:  Digital Camera  Report forms, clipboard, pens  Barricade tape  Flashlight  Tape measure  Tape recorder  Personal Protective Equipment (as appropriate)
  • 39. 39 The Accident Occurs  Employee or co-worker immediately reports the accident to a supervisor  Supervisor secures/assesses the scene to prevent additional injuries to other employees, before assisting the injured employee  Supervisor treats the injury or seeks medical treatment for the injured  The accident scene is left intact  Site safety rep is contacted to assist the supervisor in the investigation of the accident.
  • 40. 40 Beginning the Investigation  Gather investigation members and kit  Report to the scene  Look at the big picture  Record initial observations  Take pictures
  • 41. 41 What’s Involved?  Who was injured?  Medication, drugs, or alcohol?  Was employee ill or fatigued?  Environmental conditions?
  • 42. 42 Witnesses  Who witnessed the accident?  Was a supervisor or Team Lead nearby?  Where were other employees?  Why didn’t anyone witness the accident (working alone, remote areas)?
  • 43. 43 Interviewing Tips  Discuss what happened leading up to and after the accident  Encourage witnesses to describe the accident in their own words  Don’t be defensive or judgmental  Use open-ended questions  Do not interrupt the witness
  • 44. 44 What was Involved?  Machine, tool, or equipment  Chemicals  Environmental conditions  Field season prep operations
  • 45. 45  Date and time?  Normal shift or working hours?  Employee coming off a vacation? Time of Accident
  • 46. 46 Accident Location  Work area  On, under, in, near  Off-site address  Doing normal job duties  Performing non- routine or routine tasks (i.e., properly trained)
  • 47. 47 Employee’s Activity  Motion conducted at time of accident  Repetitive motion?  Type of material being handled
  • 48. 48 Accident Narrative  Describe the details so the reader can clearly picture the accident  Specific body parts affected  Specific motions of injured employee just before, during, and after accident
  • 49. 49 Causal Factors  Try not to accept single cause theory  Identify underlying causes (root)  Primary cause  Secondary causes  Contributing causes  Effects
  • 50. 50 Corrective Actions Taken  Include immediate interim controls implemented at the time of accident  Recommended corrective actions  Employee training  Preventive maintenance activities  Better operating procedures  Hazard recognition (ORM)  Management awareness of risks involved
  • 51. 51 Immediate Notification  Supervisor shall complete the NOAA Accident Reporting Form (web-based) and submit within 24 hours of incident occurrence.
  • 52. 52 Summary  Investigate accidents immediately  Determine who was involved and who witnessed it  Ascertain what items or equipment were involved  Record detailed description  Determine causal factors  Conduct corrective actions
  • 53. 53
  • 54. 54
  • 55. 55 1. What is an Accident Investigation? a. A systematic approach to the identification of causal factors and implementation of corrective actions. b. Finding personal fault and placing blame. c. The appropriate steps to prevent future actions. d. The essential step to determine trends and taking action against person or persons at fault.
  • 56. 56 2. Which Accidents should be Recorded or Reported? a. Only on the job accidents. b. ALL accidents (including illnesses) shall be recorded and reported. c. Only on the job accidents on illnesses that occur on the job and reported within 8 hours. d. All accidents shall be recorded and reported.
  • 57. 57 3. Why Investigate Accidents? a. To develop and implement corrective actions. b. To document the events. c. The Primary Focus is to PREVENT REOCCURENCE!!! d. To determine the cause.
  • 58. 58 4. Accident vs. Near-Miss? a. Any unplanned events arising out of work vs. Any events which did not result in injury. b. Any unsafe work habit vs. Any Hazardous working conditions. c. Any events which warns us a problem vs. Any circumstances that result in injury or property damage.
  • 59. 59 5. Which of the following are the basic areas that are looked at in an Accident Investigation. a. Policies. b. Equipment. c. Training. d. All of the above.
  • 60. 60
  • 61. 61 Quiz 1. It is best to interview witnesses all together in order to save time. True or False 2. Name two environmental factors that may be involved in an accident: ______________ and ______________. 3. Define a “minor” accident according to investigation procedures: __________________________________. 4. The main reason for investigating accidents is to fix the blame somewhere. True or False 5. Employees need to report injuries only if they think they need to see a doctor. True or False
  • 62. 62 Quiz (cont.) 6.Prior to arriving at the accident scene, one team member should have taken the __________________. 7. Describe at least two factors to investigate about the injured employee: ______________ and _____________. 8.How could the time of the accident be considered a causal factor? 9.Describing the general accident location is adequate for the report. True or False 10. Describe at least two factors to investigate when equipment is involved: ____________ and
  • 63. 63 Quiz Answers 1.False. Witnesses should be interviewed separately. 2.Wet floor, poor lighting, cold or hot day, noise. 3.A “minor” accident is when the injured employee does not require outside medical attention. 4.False. Accidents are investigated so corrective actions can be taken to prevent another accident. 5.False. Employees need to report all injuries, no matter how small, and near-miss incidents.
  • 64. 64 Quiz Answers (cont.) 6. Investigation kit. 7. Alcohol or drugs, medication, illness, tired, extra shift, eyesight. 8. Early morning accident related to tired, inattentive employee. Late afternoon accident related to fatigue of a full day of work. 9. False. The report requires very specific details of the location of an accident. 10. Equipment malfunction, employee training and skill level, amount of supervision.

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