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About dobiquity
The document discusses the challenges and benefits for hospitality and tourism SMEs transitioning to digital solutions, highlighting that many have yet to invest in digital infrastructure. Dobiquity offers tools to help improve business operations through digitizing customer feedback and employee satisfaction processes. It emphasizes the necessity of digital transformation for competitive advantage and outlines the features of Dobiquity's offerings.
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About dobiquity
- 1. Helping Hospitality and TourismSMEs Make the Move to Digital Overview
- 2. Overview 1. Challenges andbenefits of making the move to digital 2. How Dobiquity can help drive business improvement 3. A Dobiquity Walkthrough
- 3. Challenges and Benefitsof Making the Move to Digital
- 4. General Points onthe Digital Economy Source: National Digital Strategy Ireland
- 5. SME Digital Infrastructure In2014, only a fifth of Irish SMEs have invested in cloud computing solutions and 60% of micro-firms haven’t invested in any digital infrastructure. McCann Fitzgerald Corporate Outlook 2014
- 6. Why Not? Fear ofthe Unknown Security/Stability Concerns Happy with the Status Quo Too busy to research options
- 7. Benefits of Makingthe Shift “For businesses, greater digitisation supports increased revenues, lower costs and better access to customers…” Source: Report on Ireland’s Digital Future
- 10. Conclusion Digitisation is astep change even greater than the internet. Companies that act now to build a strategic digital advantage will leave their counterparts wondering what happened. Source: Ernst & Young – The Digitisation of Everything
- 11. Options For Makingthe Move Enterprise Apps Single-App Solutions Suite of Apps
- 12. How Dobiquity CanHelpdrive business improvement
- 13. Dobiquity Initial Offering Allowsoperators to self- manage the mystery shopper process. Digitises the customer feedback process Streamlines the measurement of employee satisfaction using an online survey tool. Managing the Customer Experience
- 14. Who are our customersand what is our current experience like? Where can improvement s be made? What is our CX Strategy? How can we implement that strategy? How can we measure progress ? Where are we Now? Where do we want to be? How will we know we are getting there? How will we get there? Customer Experience (CX) Management Continuous Improvement
- 15. Our Goal isto Become A One-Stop-App-Shop More apps to come Customer Focused Apps Employee Focused Apps Management Focused Apps Processed Focused Apps
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- 17. Streamlined Website • Thisis a bullet point • This is a sub bullet
- 18. Competitive Pricing/Flexible Payment •This is a bullet point • This is a sub bullet
- 19. Easy Sign-Up andFree Trial • This is a bullet point • This is a sub bullet
- 20. User-Friendly Account Dashboard •This is a bullet point • This is a sub bullet
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- 22. Sample App inAction
- 23. Mystery Shopper App •This is a bullet point • This is a sub bullet
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- 32. Simple Rating &Indicators Clear assessment options Professional guidance indicators
- 33. Photos & CommentOptions
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- 36. Similar set-up and usagefor all apps
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