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Introduction – Survey – Vendors – Discussion – Q&A By Taco Potze
History April 2009: web analytics market scan May 2009: launchAboutAnalytics.com 1.0 Today: launch AboutAnalytics 2.0 ! So check out:www.AboutAnalytics.com 3
ValueProposition Your Online AnalyticsAdvisor Independent adviceon online analyticstoolselectionforyour business needs Competitiveadvantagethroughcontinuousmarketand trend insights 4
Coming soon… 50k sites in NL, categorizedby branche Deepercrawling Premium subscription service Data Integration API 5
AboutAnalytics.com/Survey Partners: 7
Results Over 120 respondents 8
Results Increasingdemandfor; web analytics, testing, targeting and survey software Lack of methodologies and expertise No combination of CRM & Analytics data Few online analysts in organizations
Proposition 1 Updates < 2 years? 12
Proposition 1 One vendor all packages? 13
Proposition 1 Vendors must integrate web analytics, testing, targeting and survey software. 14
Proposition 2 Maturity? Source: Online Analytics Maturity Model (OAMM) by Stephane Hamel 15
Proposition 2 Scope Objectives Tools and techniques Process & Methodology Teams & Expertise 16
Proposition 2 Vendors push tools and technology, but should focus more on support of methodologies and expertise. 17
Proposition 3 18
Proposition 3 CRM software is the best place to save your customer data. 19
Proposition 4 20
Proposition 4 A shortage of good online analysts is a threat. Vendors should offer free education & training. 21
Proposition 5 Is analytics software mainly intended as reporting tool, or should the package also give direct actionable insights?  What is the role of the analyst in this matter? 23
Proposition 6 How is your tool going to provide insights into social media data? 24
Getconnected! www.AboutAnalytics.com @AboutAnalytics taco@aboutanalytics.com Sign up forourNewsletteronour website!

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AboutAnalytics - Taco Potze - Web Analytics Congres 2010

Editor's Notes

  1. April 2009: web analyticsmarket scanpublishedfor a research paper at the University of Twente, Knowledge Management and Information Services.Ideabornfor permanent marketshareinformation website: AboutAnalytics.com. Developed bij GoalGorilla Internet Strategy.April 2009: launchAboutAnalytics.com 0.9. Monthlymarketshareinformation, 25 analytics providers.Oktober 2009: joint venture with Ton &amp; Reinout fromWebanalisten.nl. Goal to expand service and develop a business model.Today: launchAboutAnalytics.com 1.0
  2. Your Online AnalyticsAdvisor: AboutAnalytics slogan is ‘your online analyticsadvisor’. To main goals: advice &amp; marketinsights. Independent adviceon online analyticstoolselectionforyour business needs: interestingforE-Business marketeers, Senior Webanalists, Senior Webdevelopers. (Medium online analyticsknowledge level, hence the current focus on features, notsomuchonsolutions).Competitiveadvantagethroughmarketinsights: interestingfor Top NL online advertisers, CIO’s / CMO’s. Theygaininsightinto online analyticsuse in theirmarket. Leverageinformationintocompetitiveadvantagefortheir business.
  3. DMOZ + Alexa ScanAboutAnalytics slogan is ‘your online analyticsadvisor’.DeepercrawlingDetection of A/B testingforcompetitiveadvantage Premium subscription service:Flaging of branches, competitorsAnalyticsuse time retention and comparisonsSupport forums Data Integration APITechcrunchstyleintegrationwithWebanalisten.nl and other platforms
  4. 150 respondents:AboutAnalytics, Twinkle, Web AnalyticsAssociation,Webanalisten.nl and University of Twente cooperated in order to perform the largestsurvey to date into the current online analyticsmarket in the Netherlands.Results + Conclusion uitwerken!