This document provides an overview of IBM's strategic approach to becoming a mobile enterprise. It discusses key trends driving mobile adoption such as the explosion in the number of connected devices. It also examines challenges for business and IT in integrating mobile, addressing privacy/security issues, and adapting to new client behaviors. The document summarizes research finding characteristics of "mobile leaders" and their effectiveness in areas such as integration, data security, action on mobile data, and embracing mobile's business impact. Case studies show how IBM helped clients like Ford and NS Shopping address their mobile challenges. The document advocates a holistic mobile strategy considering security across devices, networks, applications and the enterprise.
Build a MobileFirst Agenda - IBM Mobile EnterpriseEd Brill
IBM Mobile Enterprise keynote from October/November 2013. Review of trends in enterprise mobility, IBM's "The upwardly mobile enterprise" study, and how to build your mobile enterprise agenda.
IBM Impact 2014 - Overview and strategy to transforming your mobile enterpriseEd Brill
IBM point of view on the mobile enterprise opportunity in eight key industries, including banking, government, healthcare, insurance, automotive, and retail.
Social Business Transformation at IBM - From Social Connections 2015 in BostonEd Brill
IBM is on a journey to becoming the preeminent social business... focused on outcomes. Social collaboration has provided improvements in innovation, agility, efficiency, employee engagement, and client results throughout IBM. This presentation, delivered by Ed Brill - Vice President, social cloud deployment and adoption - covers IBM's current outcomes and its plan in 2015 to deploy social collaboration in the cloud, including the new IBM Verse reimagined email solution.
IBM ConnectED 2015: IBM's Social Business TransformationEd Brill
IBM pioneered the concept of social business - an organization whose culture of participation and systems of engagement encourage groups of people to drive specific business outcomes. In this presentation, IBM Vice President Ed Brill describes the organization's progress on its social business journey. Real examples of how IBMers are driving innovation, speed,agility, client satisfaction, and employee engagement through the use of IBM Connections and other social tools are included, along with discussion of how to measure the business outcomes from internal social.
Build a MobileFirst Agenda - IBM Mobile EnterpriseEd Brill
IBM Mobile Enterprise keynote from October/November 2013. Review of trends in enterprise mobility, IBM's "The upwardly mobile enterprise" study, and how to build your mobile enterprise agenda.
IBM Impact 2014 - Overview and strategy to transforming your mobile enterpriseEd Brill
IBM point of view on the mobile enterprise opportunity in eight key industries, including banking, government, healthcare, insurance, automotive, and retail.
Social Business Transformation at IBM - From Social Connections 2015 in BostonEd Brill
IBM is on a journey to becoming the preeminent social business... focused on outcomes. Social collaboration has provided improvements in innovation, agility, efficiency, employee engagement, and client results throughout IBM. This presentation, delivered by Ed Brill - Vice President, social cloud deployment and adoption - covers IBM's current outcomes and its plan in 2015 to deploy social collaboration in the cloud, including the new IBM Verse reimagined email solution.
IBM ConnectED 2015: IBM's Social Business TransformationEd Brill
IBM pioneered the concept of social business - an organization whose culture of participation and systems of engagement encourage groups of people to drive specific business outcomes. In this presentation, IBM Vice President Ed Brill describes the organization's progress on its social business journey. Real examples of how IBMers are driving innovation, speed,agility, client satisfaction, and employee engagement through the use of IBM Connections and other social tools are included, along with discussion of how to measure the business outcomes from internal social.
Enterprise Mobility Solutions: Enterprise operations on the moveSoftweb Solutions
The concept of mobility, the adoption and trends of mobility amongst the enterprises, the benefits acquired from implementing enterprise mobility solutions, and what advantages can be obtained from mobile solutions in the future by the businesses – are explained comprehensively in this White Paper.
CompTIA’s 2nd Annual Trends in Enterprise Mobility study builds on previous CompTIA research in the mobility space and further explores mobility trends, challenges and opportunities. Understand the variables and trade-offs involved in a company’s decision on provisioning devices; ascertain benefits realized from using mobile/remote work solutions; identify the challenges in supporting and managing mobile/remote work; and
gauge the need for training and/or standards.
How is mobility transforming the enterprise? What is the fizzle that drives success? What are the key tools and trends to keep in mind for 2015?
Every year we advise our customers and partners on the top trends in mobile and what it means for them. This year we've expanded this by looking specifically at enterprise mobility trends based on insights from customers, research and more.
Mobile trends and academic opportunities presented at Strathmore and JKUAT Un...Jeremy Siewert
You are invited to explore the recent developments and announcements of a new portfolio of mobile products and services called IBM MobileFirst. By incorporating mobile capabilities that range from analytics, cloud, security, device management, application development and industry expertise, IBM MobileFirst will help you use mobile in new and unique ways to be more productive and innovative. IBM MobileFirst offers an array of solutions that helps connect, secure, and manage and develop mobile networks, infrastructures, and applications.
Attend this session and learn more about:
The mobile marketplace - trends, insights, future direction
Taking a Mobile First approach - what is involved
Industry use cases
Demo of sample application
Q&A
This business report aims to examine the challenge that emerging Cloud-Computing brought to IT industry and IBM. The author will use SWOT and revised Yip’s framework to analyze and identify the competitive strengths and weakness of IBM. The final section of this report will provide strategic recommendation and end user expectation.
Driving Enterprise Mobility Solutions Demand: Understanding End User Requirem...VDC Research Group
VDC Research has been monitoring enterprise and government mobility user requirements through a series of targeted surveys. During this webcast, David Krebs, presented key findings from these 2010 end-user surveys. Some of the topics David addressed include: leading mobility applications enterprise and government organizations are investing in; adoption of/interest in next-generation form factors, such as slate tablets; leading mobile device functionality and form factor requirements; and mobile application development and distribution trends.
Getting secure mobile access to enterprise documents by deploying SharePoint. Two case studies / success stories: how to leverage your existing SharePoint investments.
Presentation by Frank Traina and Ernie Huber from Slalom Consulting.
http://a.bitzermobile.com/webinar/secure-mobile-sharepoint.html
Digital Transformation Playbook: Guide to Unleashing Exponential GrowthBMC Software
BMC, the global leader in IT solutions for the digital enterprise, has teamed with PSFK, one of the world’s leading think tanks, to develop The Digital Transformation Playbook. This guide provides key insights and actionable steps for business executives and public sector organizations to follow as they seek to enhance customer experiences, processes, and business models through digital transformation. To download a complimentary copy of The Digital Transformation Playbook, visit http://www.bmc.com/playbook.
The Power Of Ecosystems - Why 2016 Is The Year Of The Automotive EcosystemCloudMade
The consumer electronics world is defined by companies which have ecosystems and those which don't. The haves, like Google and Apple, lead the world in value, revenue and profitability. The have nots like Samsung and Yahoo struggle to achieve valuations, revenues and profits that match the competition.
As cars become connected, ecosystems will play just as important a role in defining the winners and losers of the connected car market is they have done in the mobile phone market.
This presentation presents analysis and insights into the role that ecosystems will plan in defining success within the connected car market.
Enterprise Mobility Solutions: Enterprise operations on the moveSoftweb Solutions
The concept of mobility, the adoption and trends of mobility amongst the enterprises, the benefits acquired from implementing enterprise mobility solutions, and what advantages can be obtained from mobile solutions in the future by the businesses – are explained comprehensively in this White Paper.
CompTIA’s 2nd Annual Trends in Enterprise Mobility study builds on previous CompTIA research in the mobility space and further explores mobility trends, challenges and opportunities. Understand the variables and trade-offs involved in a company’s decision on provisioning devices; ascertain benefits realized from using mobile/remote work solutions; identify the challenges in supporting and managing mobile/remote work; and
gauge the need for training and/or standards.
How is mobility transforming the enterprise? What is the fizzle that drives success? What are the key tools and trends to keep in mind for 2015?
Every year we advise our customers and partners on the top trends in mobile and what it means for them. This year we've expanded this by looking specifically at enterprise mobility trends based on insights from customers, research and more.
Mobile trends and academic opportunities presented at Strathmore and JKUAT Un...Jeremy Siewert
You are invited to explore the recent developments and announcements of a new portfolio of mobile products and services called IBM MobileFirst. By incorporating mobile capabilities that range from analytics, cloud, security, device management, application development and industry expertise, IBM MobileFirst will help you use mobile in new and unique ways to be more productive and innovative. IBM MobileFirst offers an array of solutions that helps connect, secure, and manage and develop mobile networks, infrastructures, and applications.
Attend this session and learn more about:
The mobile marketplace - trends, insights, future direction
Taking a Mobile First approach - what is involved
Industry use cases
Demo of sample application
Q&A
This business report aims to examine the challenge that emerging Cloud-Computing brought to IT industry and IBM. The author will use SWOT and revised Yip’s framework to analyze and identify the competitive strengths and weakness of IBM. The final section of this report will provide strategic recommendation and end user expectation.
Driving Enterprise Mobility Solutions Demand: Understanding End User Requirem...VDC Research Group
VDC Research has been monitoring enterprise and government mobility user requirements through a series of targeted surveys. During this webcast, David Krebs, presented key findings from these 2010 end-user surveys. Some of the topics David addressed include: leading mobility applications enterprise and government organizations are investing in; adoption of/interest in next-generation form factors, such as slate tablets; leading mobile device functionality and form factor requirements; and mobile application development and distribution trends.
Getting secure mobile access to enterprise documents by deploying SharePoint. Two case studies / success stories: how to leverage your existing SharePoint investments.
Presentation by Frank Traina and Ernie Huber from Slalom Consulting.
http://a.bitzermobile.com/webinar/secure-mobile-sharepoint.html
Digital Transformation Playbook: Guide to Unleashing Exponential GrowthBMC Software
BMC, the global leader in IT solutions for the digital enterprise, has teamed with PSFK, one of the world’s leading think tanks, to develop The Digital Transformation Playbook. This guide provides key insights and actionable steps for business executives and public sector organizations to follow as they seek to enhance customer experiences, processes, and business models through digital transformation. To download a complimentary copy of The Digital Transformation Playbook, visit http://www.bmc.com/playbook.
The Power Of Ecosystems - Why 2016 Is The Year Of The Automotive EcosystemCloudMade
The consumer electronics world is defined by companies which have ecosystems and those which don't. The haves, like Google and Apple, lead the world in value, revenue and profitability. The have nots like Samsung and Yahoo struggle to achieve valuations, revenues and profits that match the competition.
As cars become connected, ecosystems will play just as important a role in defining the winners and losers of the connected car market is they have done in the mobile phone market.
This presentation presents analysis and insights into the role that ecosystems will plan in defining success within the connected car market.
What is the Nustory content marketing project (an overview) Daryl Pereira
What will you learn from participating in the Nustory project? Why is content marketing so important to brands? What are the steps to success in the Nustory project? All is explained!
Tour d'horizons de la Sécurité Mobile en 2015 et prédictions 2016AGILLY
Avec 2015 qui s'achève, IBM et son invité Richard Absalom, Analyste Ovum , observez la croissance exponentielle de l'entreprise mobile cette année et découvrez les prédictions 2016 sur ce que nous réserve la nouvelle année.
Il est pas un secret que le mobile s'est imposé comme moyen privilégié pour travailler rapidement. Mais la question qui demeure pour les responsables informatiques est : "qu'est ce qu'il faut protéger dans le Mobile? et dans quel ordre de priorité". Ce qui était au départ considéré comme la gestion des devices et des applications mobiles, est devenu la gestion de la Mobilité d'Entreprise (EMM), un moyen de sécuriser les dispositifs, les données, les accès et les applications.
Rejoignez notre session live pour un regard rétrospectif sur les questions de productivité et de sécurité en 2015, et les tendances mobiles à considérer en 2016 comme:
- L'inadéquation entre l'informatique et l'employé en matière de mobilité
- L’accélération du mouvement vers l'espace de travail numérique
- Les Apps et les tâches et dominent la sphère de la gestion de la mobilité
- Un aperçu du paysage des nouvelles solutions EMM
N'attendez pas d'avoir des surprises, mettez en place votre stratégie aujourd'hui pour une véritable sécurité et la productivité mobile en 2016!
Today's customers are tech savy and hold powerful computing devices in the plalms of their hands.As their expectations
grow, your ability to deliver must keep pace
The era of the Mobile Enterprise is here to stay. Mobile penetration is unprecedented: subscribers are growing four times faster than the world’s population. To remain successful, CIOs must continuously investigate, prioritize, fund, adopt, and integrate multiple new technologies to support vital organizational objectives.
The paper outlines a practical “how-to” guidance to strategize and implement more effective mobile enterprise programs and details the robust capabilities that mobile enterprise partners can bring to the development and support of your corporate owned device or BYOD mobile enterprise programs.
Enterprise mobility refers to the execution of mobile application development as a strategy that addresses the particular requirements of a company. Mobile technology is used to connect people, processes, and information. Enterprise mobility can improve how consumers interact with items and services.
Few technology shifts have impacted the way we do business as much as mobile. The new and exciting functionality delivered by mobile apps, the pace at which they are being developed, and their emergence as the “face of the business” requires that organizations deliver unprecedented quality in these software systems. Join Dennis Schultz to learn how leading enterprises are approaching their mobile application testing challenges and how they have integrated mobile into their existing processes. Dennis describes the importance of testing on real devices, the value of using emulators to supplement your testing strategy, how to optimize your testing with real devices using SaaS remote device services, how to automate your repetitive tests to speed time to market and improve quality, and how to support a collaborative work environment and efficient test process for mobile development.
Rising Above the Tide of Emerging TechnologiesFrontRange
Take a look at some of the key emerging technology trends and drivers that are impacting the "business" of IT and help you find a safe harbor to not only help you stay on top of, but ahead of these fast moving technology waves.
Watch the full webinar: http://go.frontrange.com/FRSMWWCDALLRiseAbovetheTideofEmergingTechnologiesOnDemandWebinar_Reg.html
IBM Mobile Quality Assurance - Open Beta Study Group Session 1Roger Snook
Supporting the open beta with a series of enablement sessions: https://www.ibm.com/developerworks/community/blogs/mobileblog/entry/ibm_mobile_quality_assurance_learn_with_our_subject_matter_experts?lang=en
Some of these drawings did NOT convert properly. Consult the link above for a native copy and/or see the associated video for depiction.
The best of the best: there's a lot of reports around this time of year that showcase the best content over the last 12 months. Co-authored by Christopher Schifando.
So you think Medium could work for you? This short presentation explains some of the benefits of Medium for brands, with potential use cases and tips on getting started.
See our experiments on Medium here:
https://medium.com/cognitivebusiness
In the Nustory project, students teams work on real-life content marketing projects for businesses, including Twitter curation, hashtag marketing and social analytics.
The importance of cloud containers and DockerDaryl Pereira
Docker and Cloud Containers help you transport applications throughout the development/deployment lifecycle. This brief presentation explains how containers help developers.
The Roots of Social Business - featuring the case of TeslaDaryl Pereira
Why is social business so important now? Is it really new? How does it help business achieve its goals?
You'll learn this and more in this presentation!
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Transcript: Selling digital books in 2024: Insights from industry leaders - T...BookNet Canada
The publishing industry has been selling digital audiobooks and ebooks for over a decade and has found its groove. What’s changed? What has stayed the same? Where do we go from here? Join a group of leading sales peers from across the industry for a conversation about the lessons learned since the popularization of digital books, best practices, digital book supply chain management, and more.
Link to video recording: https://bnctechforum.ca/sessions/selling-digital-books-in-2024-insights-from-industry-leaders/
Presented by BookNet Canada on May 28, 2024, with support from the Department of Canadian Heritage.
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Neuro-symbolic is not enough, we need neuro-*semantic*Frank van Harmelen
Neuro-symbolic (NeSy) AI is on the rise. However, simply machine learning on just any symbolic structure is not sufficient to really harvest the gains of NeSy. These will only be gained when the symbolic structures have an actual semantics. I give an operational definition of semantics as “predictable inference”.
All of this illustrated with link prediction over knowledge graphs, but the argument is general.
GraphRAG is All You need? LLM & Knowledge GraphGuy Korland
Guy Korland, CEO and Co-founder of FalkorDB, will review two articles on the integration of language models with knowledge graphs.
1. Unifying Large Language Models and Knowledge Graphs: A Roadmap.
https://arxiv.org/abs/2306.08302
2. Microsoft Research's GraphRAG paper and a review paper on various uses of knowledge graphs:
https://www.microsoft.com/en-us/research/blog/graphrag-unlocking-llm-discovery-on-narrative-private-data/
Builder.ai Founder Sachin Dev Duggal's Strategic Approach to Create an Innova...Ramesh Iyer
In today's fast-changing business world, Companies that adapt and embrace new ideas often need help to keep up with the competition. However, fostering a culture of innovation takes much work. It takes vision, leadership and willingness to take risks in the right proportion. Sachin Dev Duggal, co-founder of Builder.ai, has perfected the art of this balance, creating a company culture where creativity and growth are nurtured at each stage.
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
The Art of the Pitch: WordPress Relationships and SalesLaura Byrne
Clients don’t know what they don’t know. What web solutions are right for them? How does WordPress come into the picture? How do you make sure you understand scope and timeline? What do you do if sometime changes?
All these questions and more will be explored as we talk about matching clients’ needs with what your agency offers without pulling teeth or pulling your hair out. Practical tips, and strategies for successful relationship building that leads to closing the deal.
Software Delivery At the Speed of AI: Inflectra Invests In AI-Powered QualityInflectra
In this insightful webinar, Inflectra explores how artificial intelligence (AI) is transforming software development and testing. Discover how AI-powered tools are revolutionizing every stage of the software development lifecycle (SDLC), from design and prototyping to testing, deployment, and monitoring.
Learn about:
• The Future of Testing: How AI is shifting testing towards verification, analysis, and higher-level skills, while reducing repetitive tasks.
• Test Automation: How AI-powered test case generation, optimization, and self-healing tests are making testing more efficient and effective.
• Visual Testing: Explore the emerging capabilities of AI in visual testing and how it's set to revolutionize UI verification.
• Inflectra's AI Solutions: See demonstrations of Inflectra's cutting-edge AI tools like the ChatGPT plugin and Azure Open AI platform, designed to streamline your testing process.
Whether you're a developer, tester, or QA professional, this webinar will give you valuable insights into how AI is shaping the future of software delivery.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
{"16":"Details not yet in CRDB, but case study exists in Japanese and is presently being translated into English (LINK PENDING)\nLocated within the Kochi prefecture of Japan, Kochi Medical School Hospital is a teaching hospital that seeks to deliver comprehensive, hands-on medical training to students while also offering emergency and long-term treatment services. The hospital operates as a part of the prestigious Kochi University.\nKochi Medical School Hospital was looking to improve the timeliness and quality of patient care that it could deliver by updating its mobile computing system. The existing solution relied on expensive, proprietary handheld devices that offered limited functionality and required high maintenance costs, averaging USD300 per repair. As a result, the school did not have enough devices to supply one to each medical staff member, forcing employees to share equipment. So the nurses wanted one device per person to improve the productivity and more time for treating patients.\nTurning to IBM, the medical school joined with IBM® Global Technology Services® – Integrated Technology Services to update its mobile computing environment, migrating its existing medical applications and patient medical record systems to the IBM SmarterCloud Desktop platform. The IBM cloud solution provides a security-rich architecture specifically designed to support mobile application access. At the same time, IBM helped the hospital transition to an operating model including iPod touch devices from Apple Inc. to extend data access to mobile users. In addition, IBM Global Business Services® developed new iPod touch–based interfaces for the hospital’s existing applications.\nThe new IBM solution helps Kochi Medical School Hospital cut ongoing mobile computing costs. A new iPod touch device costs the business less than the average repair cost of the previous equipment, helping the hospital purchase enough devices to equip its entire medical staff. Employees are now more productive and efficient thanks to the increased accessibility of critical patient information. Further, the flexible IBM SmarterCloud Desktop platform offers a flexible architecture that can readily scale to meet shifting use demands while still delivering a security-rich environment.\n","5":"Source: Digital Front Office (DFO) Institute for Business Value Study, Q19a. For which of the following do you use your mobile phone? Select all that apply. Q19b. For which of the following do you use your mobile phone? Select all that apply. \n","11":"A leading mobile strategy: \nIs aligned to areas where mobile can fundamentally change business processes and models to generate new revenue streams, lower costs or redefine the organization’s role in the value chain \nHas enterprise wide and designed to leverage common technology tools, partnerships, platforms and development resources across business units\nHas an established governance structure for mobile initiatives that involves all relevant stakeholders, including LoB, IT, HR and Marketing\nTakes into account both external as well as internal initiatives\nEnsures that business cases take into consideration both direct costs as well as benefits that accrue in areas not directly bearing the cost of the initiative\nWithout a mobile strategy many companies will pursue individual, often disconnected initiatives, resulting in numerous fragmented and uncoordinated efforts. This lack of integration with existing processes and infrastructure often causes confusion and poor utilization of limited resources. Limited mobile technology skills and resources remain scattered across the enterprise, making it difficult to tackle key initiatives and deliver tangible results to the business. This, in turn, makes it more difficult to integrate mobile efforts into a cohesive, enterprise-wide strategy. For mobility to be successful, it will require close partnerships among multiple stakeholders, all owning a valued stake in this rapidly evolving space.\nA mobile strategy leader (according to our study) is a company that has a mobile strategy that looks like the one described above, and who also reported that their strategy is superior to their peers. You can see this outlined on chart 7 of this deck: http://w3.tap.ibm.com/medialibrary/media_view?id=225073\n","17":"They use insights to engage their customers where ever they are - Roughly 70 percent or more of mobile strategy leaders believed they were effective in areas such as addressing structured and unstructured mobile data, handling large volumes of data, analyzing mobile data, and taking action based on that data, with less than 37 percent of non-leaders were equipped to deal with these issues. \n(NOTE: 2 %s together should not equal 100 because each stat is out of 100%...so 73% of leaders is one group and 36% of others is another group. There is a full group of leaders who represent 14% of the total sample. 73% of that 14% may be leaders, for example. There is a second group of non-leaders who are 86% of the total sample.)\n","6":"The Situation:\nTrends like BYOD, organizational demands for mobile applications, smarter commerce, and the emergence of new CMO and CISO agendas present an opportunity for IT leaders to drive mobile initiatives that lead to new sources of business value. These trends also present challenges for the IT organization as mobile environments are becoming more complex, difficult and costly to manage, and present new security challenges for the IT network, data, and applications. The proliferation of mobile devices and platforms – including multiple devices per employee, M2M technologies, lack of standardization, ever-increasing demands on the IT infrastructure as data traffic explodes, and the need to securely mobile-enable existing and future business processes while keeping mobile and wireless expenses under control and ensuring positive end user experience – are themes that are continuing to rise to the top of the IT organization’s agenda. \nWhile the opportunities mobile presents are significant and mobile has become an enterprise requirement, there are a number of challenges clients face:\nFirst, at a business level, the basic models are changing in the way the business interacts and transacts with customers, employees and partners. Full business transactions need to be enabled with low latency request/response characteristics 24x7 from anywhere in the world at anytime. Knowledge of location can be important and utilized as part of the interaction. Social business interactions add opportunities and complexity to the space.\nSecond, as we mentioned earlier the app development lifecycle is more complicated. In addition to being faster and more iterative, you have to deal with multiple device platforms and development styles. You have to securely integrate into back-end enterprise services and cloud and be ready to scale appropriately – even when demand occurs in less predictable patterns. On top of all that you have unique mobile requirements like a user interface that has significant restrictions in terms of real-estate.\nThird, you need to figure out how to protect your confidential information and the privacy of the participants – all while you are enabling connection through devices owned privately by the participants themselves and not controlled by the enterprise. You also have to figure out how to manage all the elements effectively from the device to the back-end platform.\nThese are real challenges. Our recent Tech Report indicated the top three mobile adoption concerns: security/privacy, cost of development, integrating with cloud.\n","12":"Backed by these findings, and our experience with helping thousands of companies become mobile enterprises, we have identified a 4 part strategic approach for how we will talk to companies about putting their businesses in motion. \nWe have identified primary audiences that we will target as we develop messaging and assets that support this new entry point model, though I should mention that there are many buyer and influencer audiences who participate in making purchase decisions in each of these 4 areas. \nIn the next few charts, I’ll share with you some of the top line messaging that we have developed for each entry point, the connections that each entry point has to our marketecture and portfolio and will briefly highlight how you will see our 2H launch announcmenets, customer stories, and market provocations align. \nThe Mobile First enterprise disrupts traditional business models, redesigns processes and harnesses new sources of data and insight\nThe Mobile First enterprise reinvents customer interactions enabling employees, partners and customers themselves with anywhere, anytime information and the ability to take action\nThe Mobile First enterprise provides mobile apps that securely unlock core business function with high quality apps that can be cost effectively developed and maintained\nThe mobile first enterprise anticipates and responds to new requirements from BYOD, organizational demands for mobile applications, smarter commerce\nBacked by these findings, and our experience with helping thousands of companies become mobile enterprises, we have identified a 4 part strategic approach for how to put your business in motion: The Mobile Enterprise Agenda\nTransform the business: For our customers, mobile has to start with a business opportunity, and in many cases these business opportunities are leading to industry disruption. One example, Daimler’s Cars2Go service is challenging the notion of what it means to rent a car. Once people had to go to a rental counter and commit to renting cars for days at a time. Now they can find a car parked on the street in a location that is nearest to them and use it for as long – or as short – a time as they need to. \nEngage the customer: One of the near universal business opportunities that mobile presents is to deepen customer engagement. Mobile is ubiquitous. And people are using their devices in ways that can be turned into advantage for the enterprise - 71% of smartphone users that see a captivating TV advertisement will immediately do a mobile search. But mobile users are discerning - 61% of customers who visit a mobile unfriendly site are likely to go to a competitor's site. And CMO’s recognize this problem. 57% of them say that designing experiences for tablet/mobile apps as a key priority to drive customer loyalty. Leaders are not only providing better, more differentiated service to their end customers, they are enabling their employees with mobile so that they can provide faster and better service wherever they are. \nBuild the App: Providing mobile experience generally starts with an engaging application or mobile web experience. But mobile app development brings with it a host of unique challenges. \nFaster development cycles\nMore devices to support, each with its own set of capabilities, OS and UI behaviors\nMore development approaches\nUnique management, security and lifecycle considerations\nUnlocking core business knowledge from backend systems and making it available to new mobile front end technologies \nOptimize the Infrastructure: And then there are all of the other infrastructure components that companies need to be concerned about – whether it is networking, security, device management, application management, expense management. All of these elements need to be planed for, integrated and optimized so that the enterprise and its workforce can take advantage of new mobile opportunities\n","1":"Abstract: Mobile expectations are changing - enterprises continuously need new skills and offerings to successfully turn mobile opportunities into business outcomes. But, in order to be successful, there are a number of obstacles to overcome. Based on actual customer experiences, this session will show you a comprehensive approach to planning, implementing and managing a ‘mobile first’ approach. In particular, you will learn how to launch a mobile first business transformation, deploy mobile first applications, create a mobile first customer experience and institute a mobile first IT infrastructure. Attend this session and learn the key steps toward building a mobile enterprise.\n","18":"NS Shopping Selects IBM to Transform Customer Experience with Mobile and Analytics TechnologiesLeading South Korean home shopping network taps IBM for consulting and technology transformation to improve customer satisfaction\nSynopsis: \nNS Shopping currently sells its merchandise via television, catalogues and online, missing out on significant opportunity from a broadening set of sales channels where consumers are actively connecting with retailers. IBM will connect mobile and social technologies to empower NS Shopping to more easily reach shoppers wherever and whenever they prefer to browse and purchase products, providing seamless integration with the company’s operations and back-end systems.\nA critical aspect of improving customer experiences will also be led by IBM Interactive, a leading global digital agency, which will strategize and implement improvements to user experience at NS Shopping’s online properties. IBM Interactive will focus on both the creative and digital components of NS Shopping’s web-based and mobile platforms and will design a renewed look and feel to not only deliver a differentiated shopping experience, but also strengthen the retailer’s brand image and customer engagement.\nUsing IBM's MobileFirst Platform, NS Shopping developers are able to expedite the application development lifecycle and quickly deliver valuable mobile services to customers, thus improving customer satisfaction.\nSEOUL, South Korea - 22 Jul 2013: NS Shopping, a leading home shopping network in South Korea and part of the US$4.5 billion Harim Group, is working with IBM (NYSE: IBM) to transform the company by employing new tools to simultaneously improve customer experiences and the organization’s technology infrastructure.\nThe enterprise-wide transformation with analytics and ecommerce technology from IBM's Smarter Commerce initiative enables NS Shopping to uncover data insights about individual consumer preferences while developing mobile applications to deliver a consistent, connected customer experience across multiple devices.\nNS Shopping currently sells its merchandise via television, catalogues and online, missing out on significant opportunity from a broadening set of sales channels where consumers are actively connecting with retailers. IBM will connect mobile and social technologies to empower NS Shopping to more easily reach shoppers wherever and whenever they prefer to browse and purchase products, providing seamless integration with the company’s operations and back-end systems.\nNS Shopping will derive insights from Big Data gathered on the company's mobile and web properties. This information will be used by the company’s e-commerce and marketing teams to provide shoppers with personalized product recommendations, enabling smarter marketing and engagement with individual consumers.\nA critical aspect of improving customer experiences will also be led by IBM Interactive, a leading global digital agency, which will strategize and implement improvements to user experience at NS Shopping’s online properties. IBM Interactive will focus on both the creative and digital components of NS Shopping’s web-based and mobile platforms and will design a renewed look and feel to not only deliver a differentiated shopping experience, but also strengthen the retailer’s brand image and customer engagement.\nIBM technology will also allow NS Shopping to have a centralized, real-time view of customer and product data from across the company to better manage its supply chain and ensure effective order fulfillment. This visibility will give NS Shopping the insight and confidence it needs to further expand its product assortment to solidify its place as a one-stop shopping option. Rolling out these new capabilities is also a critical step in expanding the company’s omnichannel sales platform and achieving its long and short-term growth agenda.\nUsing IBM's MobileFirst Platform, NS Shopping developers are able to expedite the application development lifecycle and quickly deliver valuable mobile services to customers, thus improving customer satisfaction.\n“Shoppers in Korea and around the world are in the midst of a major shift in how they engage with retailers, and are more frequently using mobile devices and social media to browse and purchase goods,” says Sangjun Hyun, Partner, Global Business Services, IBM Korea. “Retailers like NS Shopping are, in turn, expanding their sales channels and leveraging advanced analytics to deliver a smarter, more personalized customer experience.”\nIBM's Smarter Commerce initiative features software and services that help companies transform their business processes to more quickly respond to shifting customer demands in today's digitally-transformed marketplace. The initiative is driven by business executives and department heads who are increasingly looking for ways to bring new levels of intelligent automation to marketing, sales, customer service, procurement and supply chain management.\nIBM will provide IBM Power Systems and IBM System x servers as the foundation of NS Shopping’s infrastructure. Combined with software from IBM's Smarter Commerce initiative and IBM's MobileFirst Platform, this comprehensive solution will help NS Shopping streamline its IT infrastructure management, consolidate data flows and provide a single view of customer information and internal data.\nAbout NS Shopping\nFor more information about NS Shopping, please visit: www.nsmall.com.\nAbout IBM\nFor more information about IBM, please visit: www.ibm.com. \nMore information on Smarter Commerce can be found atwww.ibm.com/smarterplanet/us/en/smarter_commerce/overview/.\nContact(s) information\nJoanna Brewer IBM Media Relations 1-415-545-2270 [email_address]\nMyunghee Son IBM Media Relations +82 2 3781 4681 [email_address]\n","7":"The Situation:\nTrends like BYOD, organizational demands for mobile applications, smarter commerce, and the emergence of new CMO and CISO agendas present an opportunity for IT leaders to drive mobile initiatives that lead to new sources of business value. These trends also present challenges for the IT organization as mobile environments are becoming more complex, difficult and costly to manage, and present new security challenges for the IT network, data, and applications. The proliferation of mobile devices and platforms – including multiple devices per employee, M2M technologies, lack of standardization, ever-increasing demands on the IT infrastructure as data traffic explodes, and the need to securely mobile-enable existing and future business processes while keeping mobile and wireless expenses under control and ensuring positive end user experience – are themes that are continuing to rise to the top of the IT organization’s agenda. \nWhile the opportunities mobile presents are significant and mobile has become an enterprise requirement, there are a number of challenges clients face:\nFirst, at a business level, the basic models are changing in the way the business interacts and transacts with customers, employees and partners. Full business transactions need to be enabled with low latency request/response characteristics 24x7 from anywhere in the world at anytime. Knowledge of location can be important and utilized as part of the interaction. Social business interactions add opportunities and complexity to the space.\nSecond, as we mentioned earlier the app development lifecycle is more complicated. In addition to being faster and more iterative, you have to deal with multiple device platforms and development styles. You have to securely integrate into back-end enterprise services and cloud and be ready to scale appropriately – even when demand occurs in less predictable patterns. On top of all that you have unique mobile requirements like a user interface that has significant restrictions in terms of real-estate.\nThird, you need to figure out how to protect your confidential information and the privacy of the participants – all while you are enabling connection through devices owned privately by the participants themselves and not controlled by the enterprise. You also have to figure out how to manage all the elements effectively from the device to the back-end platform.\nThese are real challenges. Our recent Tech Report indicated the top three mobile adoption concerns: security/privacy, cost of development, integrating with cloud.\n","13":"They are unlocking the core business knowledge that is in back end systems for mobile uses: Integrating mobile systems with existing systems was the #1 challenged faced by organizations, with 54% indicated this was a significant challenge. While 70 percent or more of mobile strategy leaders indicate they are effective in integrating mobile applications with existing systems, approximately 40 percent or fewer of non-leaders indicated they were successful at these tasks. (MF build the App)\n(NOTE: 2 %s together should not equal 100 because each stat is out of 100%...so 63% of leaders is one group and 34% of others is another group. There is a full group of leaders who represent 14% of the total sample. 63% of that 14% may be leaders, for example. There is a second group of non-leaders who are 86% of the total sample.)\n","2":"Over the next five years, the total market for wearable wireless devices in sports and healthcare will grow to 169.5 million devices in 2017, up from 20.77 million in 2011, a CAGR of 41%.\n","19":"They are using Mobile to fundamentally change the ways that their organizations are doing business - 81 percent of mobile strategy leaders stated that mobile capabilities are fundamentally changing the way their organization does business versus 39 percent of all other firms; 62 percent of mobile leaders indicated that mobility played a significant role in what we call enterprise business model innovation – the ability for the organization to redefine its role in the value chain and how it collaborates with partners, customers and other stakeholders versus 43% of all other firms (MF Transform the biz)\n(NOTE: 2 %s together should not equal 100 because each stat is out of 100%...so 81% of leaders is one group and 39% of others is another group. There is a full group of leaders who represent 14% of the total sample. 81% of that 14% may be leaders, for example. There is a second group of non-leaders who are 86% of the total sample.)\n","8":"The Situation:\nTrends like BYOD, organizational demands for mobile applications, smarter commerce, and the emergence of new CMO and CISO agendas present an opportunity for IT leaders to drive mobile initiatives that lead to new sources of business value. These trends also present challenges for the IT organization as mobile environments are becoming more complex, difficult and costly to manage, and present new security challenges for the IT network, data, and applications. The proliferation of mobile devices and platforms – including multiple devices per employee, M2M technologies, lack of standardization, ever-increasing demands on the IT infrastructure as data traffic explodes, and the need to securely mobile-enable existing and future business processes while keeping mobile and wireless expenses under control and ensuring positive end user experience – are themes that are continuing to rise to the top of the IT organization’s agenda. \nWhile the opportunities mobile presents are significant and mobile has become an enterprise requirement, there are a number of challenges clients face:\nFirst, at a business level, the basic models are changing in the way the business interacts and transacts with customers, employees and partners. Full business transactions need to be enabled with low latency request/response characteristics 24x7 from anywhere in the world at anytime. Knowledge of location can be important and utilized as part of the interaction. Social business interactions add opportunities and complexity to the space.\nSecond, as we mentioned earlier the app development lifecycle is more complicated. In addition to being faster and more iterative, you have to deal with multiple device platforms and development styles. You have to securely integrate into back-end enterprise services and cloud and be ready to scale appropriately – even when demand occurs in less predictable patterns. On top of all that you have unique mobile requirements like a user interface that has significant restrictions in terms of real-estate.\nThird, you need to figure out how to protect your confidential information and the privacy of the participants – all while you are enabling connection through devices owned privately by the participants themselves and not controlled by the enterprise. You also have to figure out how to manage all the elements effectively from the device to the back-end platform.\nThese are real challenges. Our recent Tech Report indicated the top three mobile adoption concerns: security/privacy, cost of development, integrating with cloud.\n","14":"Internal Reference: http://w3-01.ibm.com/sales/ssi/cgi-bin/ssialias?infotype=CR&subtype=NA&htmlfid=0CRDD-94PSP2\nExternal Reference: http://public.dhe.ibm.com/common/ssi/ecm/en/wsc14464usen/WSC14464USEN.PDF\nClient background:Rohde & Schwarz, established more than 80 years ago, is a world leading electromagnetic compatibility (EMC) test and measurement and digital television broadcasting equipment manufacturer. With more than 8,700 employees worldwide, the majority of its staff - approximately 5,500 - work in Germany, with over 2,500 working at its Munich headquarters alone. The company also manufactures wireless communications technology. Rohde & Schwarz is family owned and operated and generates nearly EUR2 billion in annual revenues. \nBusiness need\nRohde & Schwarz wanted to create a mobile enterprise infrastructure that enabled it to support multiple devices and generate required applications. Specifically, the company sought to build, run and manage a range of applications for customers, partners and employees within an aggressive time frame. However, the organization had certain challenges, including a need for cross-platform development as well as integration with back-end systems, such as SAP and an existing mobile device management infrastructure. Rohde & Schwarz needed to offer these applications on tablets and smartphones across five platforms - iOS, Android, Blackberry, Windows 8 and Adobe AIR - and developing natively for each platform would be costly and unmanageable over time.\nBack to top\nSolution implementation\nRohde & Schwarz evaluated several mobile platform solutions before choosing IBM Worklight software. “After lots of evaluations, we decided that Worklight [software] seems to fit best with our environment and our needs,” says Manfred Metz, corporate mobility manager, Rohde & Schwarz. Rohde & Schwarz used the Worklight platform to integrate rapidly with enterprise systems and securely reuse this integration layer in multiple applications. The development team also used third-party user interface libraries and easily crafted a unique, branded user interface library to serve as a standard for all future mobile application development initiatives.Using the Worklight platform, Rohde & Schwarz can create a tablet application version of its magazine to allow customers to access technical articles. It can incorporate the articles into the application as HTML5 pages and then deliver this content to multiple mobile platforms. Rohde & Schwarz also created two applications for internal use using the platform. The first, Sales Web Mobile, enables employees to access the company’s product background, inventory and marketing information. The information is synced to employees’ mobile devices, so employees can use the application even when they’re not connected to the network. The second application, Sales Circulars, provides just-in-time product information. It pushes news and updates to sales personnel, but users can select specific areas of interest so they receive only information that’s relevant to them. For the development of Sales Circulars, Rohde & Schwarz was able to reuse the existing interfaces of Sales Web Mobile, so the company was able to deliver the application to the sales team within three weeks for five different platforms.\nBack to top\nBenefits of the solution\nBy implementing IBM Worklight software, Rohde & Schwarz gained the ability to:- Reduce the cost of multi-platform development by 60 percent when developing for five platforms- Provide open interfaces, allowing Rohde & Schwarz to connect to and use resources within its existing infrastructure- Shorten the time to market with hybrid development of applications across multiple mobile operating systemsSolutions/Offerings \nSoftware:\nWebSphere: IBM Worklight \n","3":"Over the next five years, the total market for wearable wireless devices in sports and healthcare will grow to 169.5 million devices in 2017, up from 20.77 million in 2011, a CAGR of 41%.\n","20":"Ford - Connected Vehicle Synopsis:A major US automotive original equipment manufacturer enhances the driving and vehicle ownership experience, improves vehicle maintenance tracking, and more quickly and cost-efficiently delivers services such as wireless access to social media and an onboard analytics service to monitor vehicle health when it deploys a Service Delivery Network based on IBM Cognos software and a suite of IBM WebSphere, IBM Rational and IBM Tivoli software Location: Dearborn, Michigan, United States Industry:Automotive URL:www.ford.com Client Background:Ford Motor Co. is an American multinational automaker headquartered in Dearborn, Michigan. It was founded by Henry Ford and incorporated in 1903. The company sells automobiles and light commercial vehicles under the Ford brand and luxury cars under the Lincoln brand. In the past it has also produced trucks, tractors and automotive components. Ford also owns small stakes in Mazda of Japan and Aston Martin of the United Kingdom. Business Need:The world has changed. Automobile manufacturers are, to a large extent, becoming software companies. The consumer is used to everything being connected and available 24x7. It is the world of mobile banking, Internet shopping, Facebook, Twitter, smartphones, iPads and more. And hence, consumers expect to have the same interaction with their automobiles. This inexorable march toward increasingly sophisticated mobile technologies and an ever-increasing number of consumer apps continues to raise the bar on drivers’ expectations for their vehicles and their driving experience. Ford Motor Co. needed to provide its customers with safer, simpler way to connect with in-vehicle technologies and their digital lives.To improve the experience of owning and operating its cars and trucks and thus increase customer satisfaction and reinforce brand loyalty, Ford needed to create a “connected vehicle,” a vehicle that safely and intuitively interfaces with mobile applications, devices and social media. The company wanted to provide drivers with in-vehicle access and ensure that its connected vehicles could remain current with the requirements of and opportunities presented by a fast-changing technology landscape. \nSolution:What Makes It SmarterTheir predecessors may have been satisfied with a horseless carriage, but today’s vehicle owners expect nothing less than an iPad on four wheels. This automotive manufacturer is collaborating with consumer electronic, Internet and software companies to give it to them. Through its Service Delivery Network (SDN), the company fundamentally transformed the automobile into a “connected vehicle.” Using the SDN, the connected vehicle acts as an agile interface for third-party smartphones or MP3 players, wireless content such as a weather app or social media, and built-in services, such as a vehicle health report (VHR). The VHR app interrogates more than 20 onboard systems, collecting and assimilating diagnostic data. The comprehensive analysis generated from this data includes recommended actions for any displayed vehicle warning indicators, open recalls, scheduled maintenance, and unserviced maintenance and wear items from previous dealer visits. Drivers can opt to receive a text message or email when their report is ready or log on to a website from which they can print the report, have it emailed, or connect to their preferred dealer’s website to schedule service. The SDN can also deliver a text message alert to the drivers if a severe issue exists. Ford connected vehicles extensively use the IBM WebSphere DataPower Appliance as a business-to-business (B2B) Extensible Markup Language (XML) Gateway, primarily to interface with SDN partners through web services. The WebSphere DataPower Appliance forms the heart of the SDN infrastructure platform, working with the other components to deliver a complete “plug and play” solution. WebSphere DataPower technology acts in a similar way as a reduction gear, which allows each part of the SDN to operate at different speeds, yet quickly deliver connected apps and services to vehicles. Ford takes advantage of much of the native capability of the WebSphere DataPower Appliance and has added some services that are specific to its connected vehicles. Ford uses WebSphere DataPower technology’s monitoring capabilities and servers, which are proxied and load-balanced between multiple data centers that connect internally to its logging server, directory services, network monitoring, in-house single-sign-on solution and web single logon. The WebSphere DataPower Appliance makes available more than 130 web services, both internal and external, which are part of the Ford SDN.The Ford SDN also uses IBM WebSphere Service Registry, IBM WebSphere Transformation Extender, IBM WebSphere Application Server, IBM WebSphere MQ, IBM Rational Requisite Pro, IBM Rational Software Architect, IBM Tivoli Storage Manager and IBM Tivoli Monitoring software. IBM HTTP Server technology, a component of WebSphere Application Server software, comprises the solution as well. The products enable the client’s mobile solutions, such as traffic, turn-by-turn directions, vehicle health, concierge and more, with smarter middleware for complete integration with connected vehicles, service providers and dealers. IBM Cognos software is used in the quality area at Ford to provide common metrics reports and analysis capabilities, such as drill-down reports and online analytical processing (OLAP) cubes. Cognos software is also used as a downstream analysis and reporting tool for customer satisfaction survey and warranty data. \nBenefits of the Solution:Real Business Results•Helps the company to deliver services to customers more quickly and affordably •Improves tracking of maintenance issues and vehicle owner behaviors•Increased customer satisfaction by enabling vehicles to self-diagnose and report incipient maintenance issuesInstrumented - The company can connect with each of its vehicles through the SDN, collecting and distributing information from those vehicles wirelessly.Interconnected - The SDN interfaces with the OEM’s internal systems and vehicles as well as with Internet and third-party technology partner systems. Intelligent - Through the VHR, the SDN provides enhanced value-added service capabilities such as turn-by-turn directions and diagnostics that alert customers to possible issues with their vehicles and, based on metrics such as mileage and other objective data such as vehicle maintenance history, provide drivers with suggestions for addressing those issues. With its SDN, Ford applied best practices from the technology and communications industries and fundamentally changed the way drivers will view the automobile over the next century. This plug-and-play architecture provides the original equipment manufacturer (OEM) the same flexibility as some of the best consumer technology companies and allows it to bring services to consumers more quickly and affordably. For instance, its traffic, directions and information application uses a customer’s mobile phone and the vehicle’s integrated GPS receiver to connect customers to near-real-time turn-by-turn driving directions, traffic reports and business searches. The application’s functionality requires no vehicle updates and is available to all owners who subscribe to traffic, directions and information, or have a built-in navigation system on their vehicle. The service is available from MapQuest or Google websites. For the past several years, owners of Ford vehicles have had an app built right in their vehicle that that allows them to perform self-diagnostics. With this no-charge VHR app, the customer can generate vehicle health reports using simple voice commands in the vehicle, which are then displayed on a dedicated website. When the driver initiates VHR, the system collects the vehicle’s mileage and diagnostic data from more than 20 onboard vehicle systems and transfers the data to Ford using the driver’s mobile phone. A comprehensive report is generated from the vehicle data and includes recommended actions for any displayed vehicle warning indicators, open recalls, OEM scheduled maintenance, and unserviced maintenance and wear items from previous dealer visits. Drivers can select to receive a text message or email when their report is ready. Drivers log on to a website and can print the report, have it emailed, or connect to their preferred dealer’s website to schedule service. Depending on the driver’s preferences, the SDN can also deliver a text message alert to the driver if a severe issue exists. The VHR system translates complicated codes and descriptions into easy-to-understand language for drivers and provides recommended actions specific to the vehicle’s operating condition and service history. It also gives users background information on what specific warning indicators mean and details beyond a light. This helps them learn more about their car and provides additional security and peace of mind with their ownership experience. \n","9":"Over the next five years, the total market for wearable wireless devices in sports and healthcare will grow to 169.5 million devices in 2017, up from 20.77 million in 2011, a CAGR of 41%.\n","15":"They are securing and managing the mobile enterprise: Over 80 percent of mobile strategy leaders indicated they were effective in addressing security issues around the protection of data, securing connectivity, device management threat detection, mobile app security and user security.) In contrast, less than 62 percent of all other companies stated they were effective in this area. Leaders are twice as likely to adopt BYOD than other organizations\n(NOTE: 2 %s together should not equal 100 because each stat is out of 100%...so 90% of leaders is one group and 55% of others is another group. There is a full group of leaders who represent 14% of the total sample. 90% of that 14% may be leaders, for example. There is a second group of non-leaders who are 86% of the total sample.)\n","4":"Source: Digital Front Office (DFO) Institute for Business Value Study, Q19a. For which of the following do you use your mobile phone? Select all that apply. Q19b. For which of the following do you use your mobile phone? Select all that apply. \n","21":"Over the next five years, the total market for wearable wireless devices in sports and healthcare will grow to 169.5 million devices in 2017, up from 20.77 million in 2011, a CAGR of 41%.\n","10":"Survey Demographics \nSurvey completed by 601 Companies (301 Mature Countries, 300 Growth Countries) \nSupported by IBM’s research partner, Oxford Economics\nDistributed and administered online\nGeographic representation from 29 countries with a rough equivalence between industrialized and developing economies\nMinimum of 50 respondents from 8 strategic industries: Banking, Insurance, Retail, Travel and Transportation, Telecom, Government, Healthcare, Automotive\nInterview Demographics \nIn depth interviews with 30 mobile strategy leaders and/or executives across multiple industries and geographies\nInterviews conducted between March and May 2013\nInterviews conducted by IBM and research partner, Oxford Economics\nCountries represented \nAustralia\nBelgium\nCanada\nDenmark\nFinland\nFrance\nGermany\nIceland\nItaly\nJapan\nNetherlands\nNew Zealand\nNorway\nSpain\nSweden\nUK\nUSA\nBrazil\nChina\nIndia\nMalaysia\nMexico\nNigeria\nRussia\nSaudi Arabia\nSingapore\nSouth Africa\nThailand\nUAE\n"}