Marlen Hofmann, Hans Betke, and Stefan Sackmann on "A Novel Architecture for Disaster Response Workflow Management Systems" at ISCRAM 2013 in Baden-Baden. 10th International Conference on Information Systems for Crisis Response and Management 12-15 May 2013, Baden-Baden, Germany

1. Information
Management
Chair of Business
Informatics
A Novel Architecture for Disaster Response
Workflow Management Systems
10th International Conference on Information Systems
for Crisis Response and Management
Architecture of Emergency Management Information Systems
Marlen Hofmann, Hans Betke, and Stefan Sackmann
Chair of Business Informatics
Department of Information Systems and Operations Research
Martin-Luther-University Halle-Wittenberg
http://informationsmanagement.wiwi.uni-halle.de

2. 2
Information
Management
Chair of Business
Informatics
ISCRAM 2013,
May12 – 15, 2013
A Novel Architecture for Disaster Response Workflow Management Systems
Marlen Hofmann, Hans Betke, amd Stefan Sackmann
Agenda
1. Similar structure and goals in DRM and modern BPM
2. Basic functionalities of modern DRWfMS for DRM
3. Challenges in DRM and open issues for DRWfMS
4. Extended functional requirements for DRWfMS
5. Integrated architecture for DRWfMS & Case Study

3. 3AINA 2013
March 25-28, 2013
Information
Management
Chair of Business
Informatics
Similar structure of disaster response
processes and business processes
Business
Process
Management
&
Workflow
Management
Systems

4. 4
Information
Management
Chair of Business
Informatics
ISCRAM 2013,
May12 – 15, 2013
A Novel Architecture for Disaster Response Workflow Management Systems
Marlen Hofmann, Hans Betke, amd Stefan Sackmann
Similar goals in DRM and
modern BPM
DRM BPM
coordination and management of (running) processes
process transparency & process quality
time advantages by process optimization
management of resources, communication & delegation
management of highly dynamic, adaptive processes
BPM & DRM aim at similar goals and
(disaster response) WfMS provide the required IT-support!









()
DRP
+ +
E.g. AristaFlow® BPM Suite, iTask
Strategic
Tactical
Operational

5. 5
Information
Management
Chair of Business
Informatics
ISCRAM 2013,
May12 – 15, 2013
A Novel Architecture for Disaster Response Workflow Management Systems
Marlen Hofmann, Hans Betke, amd Stefan Sackmann
DesignofDRPExecutionofDRP
Basic functionalities of modern DRWfMS for DRM
X X (X) X X
X X X X
(X)
n.i.
X X
X X X (X) X
(semi-) automated selection of
response activities
(X)
(X)
n.i.
(X)
n.i.
(semi-) automated analysis of
interdependencies & restrictions
(X)
n.i.
(X) (X)
automated determination and
proposal of DRP models
X (X)
(X)
n.i.
X
X
n.i.
X
R1
R2
R3
R4
Referenceto“Adapt”
adaptive WfMS allowing real-time
adaptation of DRP
(semi-)automated instantiation
and execution of DRP
provision of information access on
contextual data
provision of a GUI for visualization
of conflicts
n.i.: not implemented
Crucial challenges:
DRP are highly dynamic and subject to a continuous process adaptation!
 Workflow models of DRP can not be specified in advance in detail but
workflow instances must be continuously adapted at run time.

6. 6
Information
Management
Chair of Business
Informatics
ISCRAM 2013,
May12 – 15, 2013
A Novel Architecture for Disaster Response Workflow Management Systems
Marlen Hofmann, Hans Betke, amd Stefan Sackmann
Challenges in DRM
Nuclear
plant on fire
Shut down
reactor
Alarm civil
protection
Nuclear plant
under control+ +
Send fire
fighting vehicles
fire fighting
Cordon off
area
Evacuate
people
Send fire fighting
helicopters
Consideration of interdependencies
Integration of methods for (semi-) automated data analysis and process
adaptation might facilitate the application of DRWfMS in practice.

7. 7
Information
Management
Chair of Business
Informatics
ISCRAM 2013,
May12 – 15, 2013
A Novel Architecture for Disaster Response Workflow Management Systems
Marlen Hofmann, Hans Betke, amd Stefan Sackmann
DesignofDRPExecutionofDRP
Extended functional requirements for DRWfMS
X X (X) X X
X X X X
(X)
n.i.
X X
X X X (X) X
(X)
(X)
n.i.
(X)
n.i.
(X)
n.i.
(X) (X)
X (X)
(X)
n.i.
X
X
n.i.
X
R1
R2
R3
R4
Referenceto“Adapt”
n.i.: not implemented
adaptive WfMS allowing real-time
adaptation of DRP
(semi-)automated instantiation
and execution of DRP
provision of information access on
contextual data
provision of a GUI for visualization
of conflicts
(semi-) automated selection of
response activities
(semi-) automated analysis of
interdependencies & restrictions
automated determination and
proposal of DRP models
R5
R6
R7

8. 8
Information
Management
Chair of Business
Informatics
ISCRAM 2013,
May12 – 15, 2013
A Novel Architecture for Disaster Response Workflow Management Systems
Marlen Hofmann, Hans Betke, amd Stefan Sackmann
Integrated architecture for DRWfMS
Disaster Response WfMS
Disaster Process Analyser
Geo Information System
Enterprise Ressource Planing System
Adaptive WfMS
External Information Receiver
External Context Information Provider
User
Inter
face
Information Manager
Process Modeling and Adaption Engine
Interdependency Analyser
Disaster
Rule
Repository
Process
Template
Repository
R1, R2
R3
R4
R5
R6
R7

9. 9
Information
Management
Chair of Business
Informatics
ISCRAM 2013,
May12 – 15, 2013
A Novel Architecture for Disaster Response Workflow Management Systems
Marlen Hofmann, Hans Betke, amd Stefan Sackmann
Exemplary Processing and Interplay of
Architecture Components
Disaster Response WfMS
Disaster Process Analyser
Geo Information System
Enterprise Ressource Planing System
Adaptive WfMS
External Information Receiver
External Context Information Provider
User
Inter
face
Information Manager
Process Modeling and Adaption Engine
Interdependency Analyser
Disaster Rule
Repository
Process
Template
Repository
Information Manager
Call interdependency analyzer
+ +
Interdependency Analyser
+ +
Call Process Modeling and Adoption Engine
Process Modeling and Adaption Engine
+ +A
Submit to WfMS
A
+ +

10. 10
Information
Management
Chair of Business
Informatics
ISCRAM 2013,
May12 – 15, 2013
A Novel Architecture for Disaster Response Workflow Management Systems
Marlen Hofmann, Hans Betke, amd Stefan Sackmann
Conclusion & Outlook
Application of DRWfMS might improve transparency of DRP and facilitates process adaptation.
Integrating BPM methods in DRWfMS provides new opportunities for DRP analysis.
Current research:
• Prototypic module of “Interdependency Analyzer“ is in development.
• A first method to identify place-related conflicts and restrictions in DRP is already implemented
Upcoming research:
• Determination of appropriate process adaptations based on identified conflicts.
• Further development of missing DRWfMS modules
• Search for practice partners for evaluation and improvement of DRWfMS
Presented holistic DRWfMS Architecture covers the crucial requirements of DRM.

11. 11
Information
Management
Chair of Business
Informatics
ISCRAM 2013,
May12 – 15, 2013
A Novel Architecture for Disaster Response Workflow Management Systems
Marlen Hofmann, Hans Betke, amd Stefan Sackmann
Contact
Marlen Hofmann, Hans Betke and Stefan Sackmann
marlen.hofmann | hans.betke | stefan.sackmann@wiwi.uni-halle.de
Chair of Business Informatics
Department of Information Systems and Operations Research
Martin-Luther-University Halle-Wittenberg
http://informationsmanagement.wiwi.uni-halle.de

12. 12
Information
Management
Chair of Business
Informatics
ISCRAM 2013,
May12 – 15, 2013
A Novel Architecture for Disaster Response Workflow Management Systems
Marlen Hofmann, Hans Betke, amd Stefan Sackmann
Business Process (BP)
++
Disaster Response Process (DRP)
+ +

13. 13
Information
Management
Chair of Business
Informatics
ISCRAM 2013,
May12 – 15, 2013
A Novel Architecture for Disaster Response Workflow Management Systems
Marlen Hofmann, Hans Betke, amd Stefan Sackmann
ExecutionofDRPDesignofDRP
Functional Requirements for DRWfMS
adaptive WfMS allowing real-time
adaptation of DRP
X X (X) X X
(semi-)automated instantiation
and execution of DRP
X X X X
provision of information access on
contextual data
(X)
n.i.
X X
provision of a GUI for visualization
of conflicts
X X X (X) X
(semi-) automated selection of
response activities
(X)
n.i.
(X)
(X)
n.i.
(semi-) automated analysis of
interdependencies & restrictions
(X)
(X)
n.i.
(X)
automated determination and
proposal of DRP models
X
X
n.i.
X (X)
(X)
n.i.
X
R1
R2
R3
R4
R5
R6
R7
Referenceto“Adapt”
n.i.: not implemented
Methods for (semi-) automated data analysis and process adaptation are
adaptive WfMS allowing real-time
adaptation of DRP