A Contextual Framework Of Henry Fayol S 14 Principles Of Management For Public Sector Efficiency And Effectiveness Of Policy Responsibilities By A Government
COMPARATIVE ANALYSIS BETWEEN DETERMINISTIC AND SYSTEMIC MANAGEMENT APPROACH F...orajjournal
Â
Public investment effectiveness in Peru remains low for decades, even with investment growth and technical quality improvement. Management approach is often considered as fixed and is not subject to study or change. This analysis goes deep in understanding how is the current public investment management approach, and compares it with deterministic and systemic approaches, concluding with a precise characterization and generating an improvement agenda in order to suggest changes that increase effectiveness and therefore contribute to a better quality of life of the population in Peru.
Perception of Managerial Competencies Significant For Gulf College Educationa...inventionjournals
Â
This study examines the perception of managerial competencies significant for gulf college educational leaders and managers. Twenty three (23) respondents are utilized in the study to measure their management skills in terms of communication, planning and administration, teamwork, strategic action, selfmanagement and multicultural. The researchers made use of descriptive-evaluative method. This is a research method that focuses on present condition with a purpose of discovering new truth such as increased extent of knowledge, new generalization, an increased insight into factors that are operating, discovery of new causalrelationship, or more accurate formulation of the problem to be solved. Specifically, descriptive-evaluative is a design that will appraise carefully the worthiness of the current study. Results show that managerial competencies of the respondents have no significant relationship with their profile. Although the result is not significant, still it is important to note that managerial competencies are reflection of effective performance of every educational leader and manager of the institution. Hence; the degree of influence of the respondentsâ profile and their managerial competencies displayed that the degree of influence is not significant since the pvalue is consistently below 0.5. However, it is worthy to consider that only fifteen (15) percent of the combined indicators influenced the managerial competencies of the respondents.
The impact of leadership competence and administrative leadership on higher e...Turyamureeba Silaji
Â
Situational leadership style is closely linked to leadership effectiveness in universities and
global settings. Effective academic leaders employ the four leadership modalities of "telling,
selling, participating, and delegating" and must possess a set of skills and take on specific
responsibilities. Good academic leaders have the necessary skills and positions when hired
and use different leadership philosophies depending on the scenario. To ensure good
academic leadership, systematic programs for leadership development are crucial. The study
aims to review literature on leadership competences and administrative leaders in higher
institutions worldwide. The researcher used ProQuest and various web-based providers to
search for published articles in social science and management education related to
leadership competences and administrative leaders in higher institutions. Review findings
show that administrative executives struggle with change management in the real world,
struggle to embrace new practices, and struggle with using constructive aspects of conflict
in conflict resolution. Additionally, administrative leaders struggle with setting priorities to
make the best judgments.
It is recognized that the trend of political appointment to public offices at the Federal, State and Local Government levels in African democracy cannot be stopped. Of course, politicians have to service their political associates, interest and network. Rather than delving into the unending debate of who should be appointed and who should not- a question that cannot defy political considerations, the author argues that with the setting of Specific, Measurable, Achievable, Realistic and Time-bound (SMART) goals for the political appointees in different ministries, department and agencies, governance can become more effective, result oriented and optimal in achievement of development. This formed the basis for the Target Based Governance Model which was developed by the Author. To test the validity of the TBG Model, a survey was conducted with a focus on two groups, a controlled group of 10 persons who were given SMART targets to carry out. The second group, an uncontrolled group were only given goals to achieve. At the end of the survey, it was observed that 67% of those in the controlled group were efficient in achieving the goals while only 13% of those in the uncontrolled group poorly achieved their goal. The data formed the basis for the TBG model assessment, discussion and recommendation for improved governance in Africa.
COMPARATIVE ANALYSIS BETWEEN DETERMINISTIC AND SYSTEMIC MANAGEMENT APPROACH F...orajjournal
Â
Public investment effectiveness in Peru remains low for decades, even with investment growth and technical quality improvement. Management approach is often considered as fixed and is not subject to study or change. This analysis goes deep in understanding how is the current public investment management approach, and compares it with deterministic and systemic approaches, concluding with a precise characterization and generating an improvement agenda in order to suggest changes that increase effectiveness and therefore contribute to a better quality of life of the population in Peru.
Perception of Managerial Competencies Significant For Gulf College Educationa...inventionjournals
Â
This study examines the perception of managerial competencies significant for gulf college educational leaders and managers. Twenty three (23) respondents are utilized in the study to measure their management skills in terms of communication, planning and administration, teamwork, strategic action, selfmanagement and multicultural. The researchers made use of descriptive-evaluative method. This is a research method that focuses on present condition with a purpose of discovering new truth such as increased extent of knowledge, new generalization, an increased insight into factors that are operating, discovery of new causalrelationship, or more accurate formulation of the problem to be solved. Specifically, descriptive-evaluative is a design that will appraise carefully the worthiness of the current study. Results show that managerial competencies of the respondents have no significant relationship with their profile. Although the result is not significant, still it is important to note that managerial competencies are reflection of effective performance of every educational leader and manager of the institution. Hence; the degree of influence of the respondentsâ profile and their managerial competencies displayed that the degree of influence is not significant since the pvalue is consistently below 0.5. However, it is worthy to consider that only fifteen (15) percent of the combined indicators influenced the managerial competencies of the respondents.
The impact of leadership competence and administrative leadership on higher e...Turyamureeba Silaji
Â
Situational leadership style is closely linked to leadership effectiveness in universities and
global settings. Effective academic leaders employ the four leadership modalities of "telling,
selling, participating, and delegating" and must possess a set of skills and take on specific
responsibilities. Good academic leaders have the necessary skills and positions when hired
and use different leadership philosophies depending on the scenario. To ensure good
academic leadership, systematic programs for leadership development are crucial. The study
aims to review literature on leadership competences and administrative leaders in higher
institutions worldwide. The researcher used ProQuest and various web-based providers to
search for published articles in social science and management education related to
leadership competences and administrative leaders in higher institutions. Review findings
show that administrative executives struggle with change management in the real world,
struggle to embrace new practices, and struggle with using constructive aspects of conflict
in conflict resolution. Additionally, administrative leaders struggle with setting priorities to
make the best judgments.
It is recognized that the trend of political appointment to public offices at the Federal, State and Local Government levels in African democracy cannot be stopped. Of course, politicians have to service their political associates, interest and network. Rather than delving into the unending debate of who should be appointed and who should not- a question that cannot defy political considerations, the author argues that with the setting of Specific, Measurable, Achievable, Realistic and Time-bound (SMART) goals for the political appointees in different ministries, department and agencies, governance can become more effective, result oriented and optimal in achievement of development. This formed the basis for the Target Based Governance Model which was developed by the Author. To test the validity of the TBG Model, a survey was conducted with a focus on two groups, a controlled group of 10 persons who were given SMART targets to carry out. The second group, an uncontrolled group were only given goals to achieve. At the end of the survey, it was observed that 67% of those in the controlled group were efficient in achieving the goals while only 13% of those in the uncontrolled group poorly achieved their goal. The data formed the basis for the TBG model assessment, discussion and recommendation for improved governance in Africa.
Management: Definition â Nature â Scope and Functions â Evolution of Management thought â Contributions of F.W Taylor, Henri Fayol, Elton Mayo, Roethlisberger, H.A.Simon and Peter F Drucker- Approaches to the Study of Management-Universality of Management - Relevance of management to different types of organization.
Sustainable Leadership Competency Model Leading To Business Growth and Develo...inventionjournals
Â
This study identified a sustainable leadership competency model leading to business growth and development for developing healthcare executives in Kolkata, India based on the Healthcare Leadership (HL) Model. Eleven chief executive officers and chief medical officers were interviewed. They considered 86% of the Healthcare Leadership (HL) competencies as very important or vital and perceived a gap in the performance of these competencies. They also identified additional vital competencies beyond the scope of the model. Participants also reported that leadership development and succession planning programs were lacking. Recommendations are to design a leadership development program using the HL model as a framework and further customizing the approach as per the organizationâs unique mission, vision, strategy, values, and circumstances. The HL is offered as a general strategy for leader development that could be useful in the growth and development of Indian private healthcare industry, based on some âbest practicesâ in the design and implementation of the leadership programs.
A C A D E M I C P A P E RReforming policy roles in the Jor.docxblondellchancy
Â
A C A D E M I C P A P E R
Reforming policy roles in the Jordanian policyâmaking process
Rami Tbaishat1 | Ali Rawabdeh1 | Khaled Qassem Hailat2 | Shaker A Aladwan1 |
Samir Al Balas1 | Mohammed Iqbal Al Ajlouny3
1 Department of Public Administration, Faculty
of Economics and Administrative Sciences,
Yarmouk University, Irbid, Jordan
2 Department of Marketing, Faculty of
Economics and Administrative Sciences,
Yarmouk University, Irbid, Jordan
3 Department of Business Administration,
Faculty of Business, Alâzaytoonah University
of Jordan, Irbid, Jordan
Correspondence
Rami Tbaishat, Department of Public
Administration, Faculty of Economics and
Administrative Sciences, Yarmouk University,
Irbid 21163, Jordan.
Email: [email protected]
The aim of this diagnostic analysis is to identify the weaknesses in the process of
reforming policy in Jordan. This study will first present a diagnostic analysis of the
characteristics of administrative reform in Jordan. Following this, weaknesses will be
identified with a focus on policy roles in the policyâmaking process. Administrative
reform has long been an area of interest and development in Jordan since the early
1980s. Conferences were held, political and technical committees formed, and exper-
tise and resources invested. The outcomes of these programs have been below
expectations, with inadequate impact. This investigation paid attention on how
Jordan can best invest its resources to maximize efficiency in the public sector, spe-
cifically the process of reforming policy. This study concludes that the primary factor
impacting efficiency, accountability, and responsiveness is the degree of authority at
both national and organizational level. Recent efforts in Jordan to tackle these issues
could create more conflicts that threaten the Jordanian government's stability. Other
resources have been dedicated to reviewing the rules and values that govern the rela-
tionship between state and society.
1 | INTRODUCTION
The bureaucratic ethos that emphasizes the importance
of centrally controlled rationality considers one of the
most important characteristics of the political regime
which Jordan has experienced during the last decades
(UNDP Report, 2015). In this context, economic
performance in most cases proved to be less than
adequate for either ensuring selfâsustained development
or, at a minimum, being able to meet the basic
requirements of the populace. In Jordan, the movement
away from the authoritarian past is characterized by
the efforts to maintain or improve the neoliberal
foundations of the economy while opening the political
arena to ensure the participation of a traditionally
marginalized citizenry that demands an equitable and
prompt share of the benefits of economic growth.
Despite the official political structure, it is so clear that the domination
of the executive branch over the judicial and legislative branch of
government is eminent. The extreme cen ...
A C A D E M I C P A P E RReforming policy roles in the Jor.docxmakdul
Â
A C A D E M I C P A P E R
Reforming policy roles in the Jordanian policyâmaking process
Rami Tbaishat1 | Ali Rawabdeh1 | Khaled Qassem Hailat2 | Shaker A Aladwan1 |
Samir Al Balas1 | Mohammed Iqbal Al Ajlouny3
1 Department of Public Administration, Faculty
of Economics and Administrative Sciences,
Yarmouk University, Irbid, Jordan
2 Department of Marketing, Faculty of
Economics and Administrative Sciences,
Yarmouk University, Irbid, Jordan
3 Department of Business Administration,
Faculty of Business, Alâzaytoonah University
of Jordan, Irbid, Jordan
Correspondence
Rami Tbaishat, Department of Public
Administration, Faculty of Economics and
Administrative Sciences, Yarmouk University,
Irbid 21163, Jordan.
Email: [email protected]
The aim of this diagnostic analysis is to identify the weaknesses in the process of
reforming policy in Jordan. This study will first present a diagnostic analysis of the
characteristics of administrative reform in Jordan. Following this, weaknesses will be
identified with a focus on policy roles in the policyâmaking process. Administrative
reform has long been an area of interest and development in Jordan since the early
1980s. Conferences were held, political and technical committees formed, and exper-
tise and resources invested. The outcomes of these programs have been below
expectations, with inadequate impact. This investigation paid attention on how
Jordan can best invest its resources to maximize efficiency in the public sector, spe-
cifically the process of reforming policy. This study concludes that the primary factor
impacting efficiency, accountability, and responsiveness is the degree of authority at
both national and organizational level. Recent efforts in Jordan to tackle these issues
could create more conflicts that threaten the Jordanian government's stability. Other
resources have been dedicated to reviewing the rules and values that govern the rela-
tionship between state and society.
1 | INTRODUCTION
The bureaucratic ethos that emphasizes the importance
of centrally controlled rationality considers one of the
most important characteristics of the political regime
which Jordan has experienced during the last decades
(UNDP Report, 2015). In this context, economic
performance in most cases proved to be less than
adequate for either ensuring selfâsustained development
or, at a minimum, being able to meet the basic
requirements of the populace. In Jordan, the movement
away from the authoritarian past is characterized by
the efforts to maintain or improve the neoliberal
foundations of the economy while opening the political
arena to ensure the participation of a traditionally
marginalized citizenry that demands an equitable and
prompt share of the benefits of economic growth.
Despite the official political structure, it is so clear that the domination
of the executive branch over the judicial and legislative branch of
government is eminent. The extreme cen.
A C A D E M I C P A P E RReforming policy roles in the Jor.docxronak56
Â
A C A D E M I C P A P E R
Reforming policy roles in the Jordanian policyâmaking process
Rami Tbaishat1 | Ali Rawabdeh1 | Khaled Qassem Hailat2 | Shaker A Aladwan1 |
Samir Al Balas1 | Mohammed Iqbal Al Ajlouny3
1 Department of Public Administration, Faculty
of Economics and Administrative Sciences,
Yarmouk University, Irbid, Jordan
2 Department of Marketing, Faculty of
Economics and Administrative Sciences,
Yarmouk University, Irbid, Jordan
3 Department of Business Administration,
Faculty of Business, Alâzaytoonah University
of Jordan, Irbid, Jordan
Correspondence
Rami Tbaishat, Department of Public
Administration, Faculty of Economics and
Administrative Sciences, Yarmouk University,
Irbid 21163, Jordan.
Email: [email protected]
The aim of this diagnostic analysis is to identify the weaknesses in the process of
reforming policy in Jordan. This study will first present a diagnostic analysis of the
characteristics of administrative reform in Jordan. Following this, weaknesses will be
identified with a focus on policy roles in the policyâmaking process. Administrative
reform has long been an area of interest and development in Jordan since the early
1980s. Conferences were held, political and technical committees formed, and exper-
tise and resources invested. The outcomes of these programs have been below
expectations, with inadequate impact. This investigation paid attention on how
Jordan can best invest its resources to maximize efficiency in the public sector, spe-
cifically the process of reforming policy. This study concludes that the primary factor
impacting efficiency, accountability, and responsiveness is the degree of authority at
both national and organizational level. Recent efforts in Jordan to tackle these issues
could create more conflicts that threaten the Jordanian government's stability. Other
resources have been dedicated to reviewing the rules and values that govern the rela-
tionship between state and society.
1 | INTRODUCTION
The bureaucratic ethos that emphasizes the importance
of centrally controlled rationality considers one of the
most important characteristics of the political regime
which Jordan has experienced during the last decades
(UNDP Report, 2015). In this context, economic
performance in most cases proved to be less than
adequate for either ensuring selfâsustained development
or, at a minimum, being able to meet the basic
requirements of the populace. In Jordan, the movement
away from the authoritarian past is characterized by
the efforts to maintain or improve the neoliberal
foundations of the economy while opening the political
arena to ensure the participation of a traditionally
marginalized citizenry that demands an equitable and
prompt share of the benefits of economic growth.
Despite the official political structure, it is so clear that the domination
of the executive branch over the judicial and legislative branch of
government is eminent. The extreme cen.
The Influence of Career Management to Perceived Job Performance of Bahrainis ...Dr. Amarjeet Singh
Â
Like most organizations, EKK recognizes that career
management is essential in achieving organizational
objectives. In fact, it prides itself as one of the countryâs best in
terms of managing employee career growth. As well as it has
an existing career management which been established from
1999 till now which is 20 years ago. However, it has been
noted that there is yet a formal study conducted in EKK to
assess the Influence of Career Management to Job
Performance of Bahrainis. Thus, this study aims to assess the
influence of Career Management Implementation to Perceived
Job Performance of Bahrainis in Ebrahim Khalil Kanoo in the
kingdom of Bahrain. The study utilized a descriptive research
design involving 162 sampled respondents. The research made
use of an adopted questionnaire as data gathering tool. The
results of the study showed that over-all implementation of
Career Management influences perceived employee
performance. In addition, the study also found that among all
dimensions of Career Management assessed in the study,
Basic, Formal, Active Planning and Active Management
Activities significantly influence Perceived Employee
Performance. Finally, Multi-Directional Activity does not
significantly influence perceived employee performance.
This study provides an in-depth understanding of how administrators perceive the purpose and value of the performance management systems in state Universities of Cameroon; how the administrator assess the effectiveness of current performance management processes in the department; the different dimensions of how administrators perceive the impact of academic managers on their work performance; the extent to which administrators respond to the process, measure and outcomes involved in operating the performance management system. The study also analyzes what administrators think is an effective performance management system in the state Universities. The research adopted a qualitative case study approach by selecting 12 administrators from 6 state Universities with varied backgrounds in terms of years of service, seniority and gender. Data were collected through in-depth, semi-structured interviews and documentary sources. Among the major findings were that the participants found the meaning and purposes of performance management ambiguous; and that the many different processes contained within the system were perceived as fragmenting and confusing in achieving the intended outcomes. Compounding the concern was the lack of dedicated and able academics to manage the process.
Organizational Effectiveness of Naval State University: Proposed Institutiona...Dr. Amarjeet Singh
Â
This research sought to study the organizational
effectiveness of Naval State University (NSU), Biliran,
Philippines. It was intended to answer the organizational
effectiveness of the delivery of service by the present
academic organizational set-up in terms of: Instruction,
Research, and Community Extension. The study used the
descriptive survey method through the aid of focus group
discussion and researcher-made guided questions as the
main instrument for data collection. There were items in
the instrument that were patterned from the accreditation
activities by the Accrediting Agency of Chartered Colleges
and Universities in the Philippines (AACUP). The
researcher tapped a third party who was an expert in
conducting focus group discussions. The expert researcher
who conducted the FGD was not connected with the Naval
State University to avoid any biases. The activity of FGD
was recorded with the consent of the key informants. The
key informants were the key officials of the university. And
they come up with only one answer in each item or
indicator. The data were recorded according to the
frequencies and corresponding percentage. After analyzing
and interpreting the processed data, the Organizational
Effectiveness of NSU in the areas of: Instruction, Research
and Community Extension were rated as very effective. But
some indicators were identified for needed improvements.
And the institutional capacity building as designed in the
study should be implemented accordingly.
Ethical decision making is a requirement and is a must for leaders in the local authorities to ensure
that actions will be taken in a proper way.Decision making is the starting point of an outcome; it could be good
or otherwise.Decision making by officers in a local authority is imperative;
Narrative Writing Outline (DOC) Writing Outline, NaAshley Smith
Â
Assignment Writing Service
http://HelpWriting.net/Narrative-Writing-Outline-(DOC)-Writing
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Management: Definition â Nature â Scope and Functions â Evolution of Management thought â Contributions of F.W Taylor, Henri Fayol, Elton Mayo, Roethlisberger, H.A.Simon and Peter F Drucker- Approaches to the Study of Management-Universality of Management - Relevance of management to different types of organization.
Sustainable Leadership Competency Model Leading To Business Growth and Develo...inventionjournals
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This study identified a sustainable leadership competency model leading to business growth and development for developing healthcare executives in Kolkata, India based on the Healthcare Leadership (HL) Model. Eleven chief executive officers and chief medical officers were interviewed. They considered 86% of the Healthcare Leadership (HL) competencies as very important or vital and perceived a gap in the performance of these competencies. They also identified additional vital competencies beyond the scope of the model. Participants also reported that leadership development and succession planning programs were lacking. Recommendations are to design a leadership development program using the HL model as a framework and further customizing the approach as per the organizationâs unique mission, vision, strategy, values, and circumstances. The HL is offered as a general strategy for leader development that could be useful in the growth and development of Indian private healthcare industry, based on some âbest practicesâ in the design and implementation of the leadership programs.
A C A D E M I C P A P E RReforming policy roles in the Jor.docxblondellchancy
Â
A C A D E M I C P A P E R
Reforming policy roles in the Jordanian policyâmaking process
Rami Tbaishat1 | Ali Rawabdeh1 | Khaled Qassem Hailat2 | Shaker A Aladwan1 |
Samir Al Balas1 | Mohammed Iqbal Al Ajlouny3
1 Department of Public Administration, Faculty
of Economics and Administrative Sciences,
Yarmouk University, Irbid, Jordan
2 Department of Marketing, Faculty of
Economics and Administrative Sciences,
Yarmouk University, Irbid, Jordan
3 Department of Business Administration,
Faculty of Business, Alâzaytoonah University
of Jordan, Irbid, Jordan
Correspondence
Rami Tbaishat, Department of Public
Administration, Faculty of Economics and
Administrative Sciences, Yarmouk University,
Irbid 21163, Jordan.
Email: [email protected]
The aim of this diagnostic analysis is to identify the weaknesses in the process of
reforming policy in Jordan. This study will first present a diagnostic analysis of the
characteristics of administrative reform in Jordan. Following this, weaknesses will be
identified with a focus on policy roles in the policyâmaking process. Administrative
reform has long been an area of interest and development in Jordan since the early
1980s. Conferences were held, political and technical committees formed, and exper-
tise and resources invested. The outcomes of these programs have been below
expectations, with inadequate impact. This investigation paid attention on how
Jordan can best invest its resources to maximize efficiency in the public sector, spe-
cifically the process of reforming policy. This study concludes that the primary factor
impacting efficiency, accountability, and responsiveness is the degree of authority at
both national and organizational level. Recent efforts in Jordan to tackle these issues
could create more conflicts that threaten the Jordanian government's stability. Other
resources have been dedicated to reviewing the rules and values that govern the rela-
tionship between state and society.
1 | INTRODUCTION
The bureaucratic ethos that emphasizes the importance
of centrally controlled rationality considers one of the
most important characteristics of the political regime
which Jordan has experienced during the last decades
(UNDP Report, 2015). In this context, economic
performance in most cases proved to be less than
adequate for either ensuring selfâsustained development
or, at a minimum, being able to meet the basic
requirements of the populace. In Jordan, the movement
away from the authoritarian past is characterized by
the efforts to maintain or improve the neoliberal
foundations of the economy while opening the political
arena to ensure the participation of a traditionally
marginalized citizenry that demands an equitable and
prompt share of the benefits of economic growth.
Despite the official political structure, it is so clear that the domination
of the executive branch over the judicial and legislative branch of
government is eminent. The extreme cen ...
A C A D E M I C P A P E RReforming policy roles in the Jor.docxmakdul
Â
A C A D E M I C P A P E R
Reforming policy roles in the Jordanian policyâmaking process
Rami Tbaishat1 | Ali Rawabdeh1 | Khaled Qassem Hailat2 | Shaker A Aladwan1 |
Samir Al Balas1 | Mohammed Iqbal Al Ajlouny3
1 Department of Public Administration, Faculty
of Economics and Administrative Sciences,
Yarmouk University, Irbid, Jordan
2 Department of Marketing, Faculty of
Economics and Administrative Sciences,
Yarmouk University, Irbid, Jordan
3 Department of Business Administration,
Faculty of Business, Alâzaytoonah University
of Jordan, Irbid, Jordan
Correspondence
Rami Tbaishat, Department of Public
Administration, Faculty of Economics and
Administrative Sciences, Yarmouk University,
Irbid 21163, Jordan.
Email: [email protected]
The aim of this diagnostic analysis is to identify the weaknesses in the process of
reforming policy in Jordan. This study will first present a diagnostic analysis of the
characteristics of administrative reform in Jordan. Following this, weaknesses will be
identified with a focus on policy roles in the policyâmaking process. Administrative
reform has long been an area of interest and development in Jordan since the early
1980s. Conferences were held, political and technical committees formed, and exper-
tise and resources invested. The outcomes of these programs have been below
expectations, with inadequate impact. This investigation paid attention on how
Jordan can best invest its resources to maximize efficiency in the public sector, spe-
cifically the process of reforming policy. This study concludes that the primary factor
impacting efficiency, accountability, and responsiveness is the degree of authority at
both national and organizational level. Recent efforts in Jordan to tackle these issues
could create more conflicts that threaten the Jordanian government's stability. Other
resources have been dedicated to reviewing the rules and values that govern the rela-
tionship between state and society.
1 | INTRODUCTION
The bureaucratic ethos that emphasizes the importance
of centrally controlled rationality considers one of the
most important characteristics of the political regime
which Jordan has experienced during the last decades
(UNDP Report, 2015). In this context, economic
performance in most cases proved to be less than
adequate for either ensuring selfâsustained development
or, at a minimum, being able to meet the basic
requirements of the populace. In Jordan, the movement
away from the authoritarian past is characterized by
the efforts to maintain or improve the neoliberal
foundations of the economy while opening the political
arena to ensure the participation of a traditionally
marginalized citizenry that demands an equitable and
prompt share of the benefits of economic growth.
Despite the official political structure, it is so clear that the domination
of the executive branch over the judicial and legislative branch of
government is eminent. The extreme cen.
A C A D E M I C P A P E RReforming policy roles in the Jor.docxronak56
Â
A C A D E M I C P A P E R
Reforming policy roles in the Jordanian policyâmaking process
Rami Tbaishat1 | Ali Rawabdeh1 | Khaled Qassem Hailat2 | Shaker A Aladwan1 |
Samir Al Balas1 | Mohammed Iqbal Al Ajlouny3
1 Department of Public Administration, Faculty
of Economics and Administrative Sciences,
Yarmouk University, Irbid, Jordan
2 Department of Marketing, Faculty of
Economics and Administrative Sciences,
Yarmouk University, Irbid, Jordan
3 Department of Business Administration,
Faculty of Business, Alâzaytoonah University
of Jordan, Irbid, Jordan
Correspondence
Rami Tbaishat, Department of Public
Administration, Faculty of Economics and
Administrative Sciences, Yarmouk University,
Irbid 21163, Jordan.
Email: [email protected]
The aim of this diagnostic analysis is to identify the weaknesses in the process of
reforming policy in Jordan. This study will first present a diagnostic analysis of the
characteristics of administrative reform in Jordan. Following this, weaknesses will be
identified with a focus on policy roles in the policyâmaking process. Administrative
reform has long been an area of interest and development in Jordan since the early
1980s. Conferences were held, political and technical committees formed, and exper-
tise and resources invested. The outcomes of these programs have been below
expectations, with inadequate impact. This investigation paid attention on how
Jordan can best invest its resources to maximize efficiency in the public sector, spe-
cifically the process of reforming policy. This study concludes that the primary factor
impacting efficiency, accountability, and responsiveness is the degree of authority at
both national and organizational level. Recent efforts in Jordan to tackle these issues
could create more conflicts that threaten the Jordanian government's stability. Other
resources have been dedicated to reviewing the rules and values that govern the rela-
tionship between state and society.
1 | INTRODUCTION
The bureaucratic ethos that emphasizes the importance
of centrally controlled rationality considers one of the
most important characteristics of the political regime
which Jordan has experienced during the last decades
(UNDP Report, 2015). In this context, economic
performance in most cases proved to be less than
adequate for either ensuring selfâsustained development
or, at a minimum, being able to meet the basic
requirements of the populace. In Jordan, the movement
away from the authoritarian past is characterized by
the efforts to maintain or improve the neoliberal
foundations of the economy while opening the political
arena to ensure the participation of a traditionally
marginalized citizenry that demands an equitable and
prompt share of the benefits of economic growth.
Despite the official political structure, it is so clear that the domination
of the executive branch over the judicial and legislative branch of
government is eminent. The extreme cen.
The Influence of Career Management to Perceived Job Performance of Bahrainis ...Dr. Amarjeet Singh
Â
Like most organizations, EKK recognizes that career
management is essential in achieving organizational
objectives. In fact, it prides itself as one of the countryâs best in
terms of managing employee career growth. As well as it has
an existing career management which been established from
1999 till now which is 20 years ago. However, it has been
noted that there is yet a formal study conducted in EKK to
assess the Influence of Career Management to Job
Performance of Bahrainis. Thus, this study aims to assess the
influence of Career Management Implementation to Perceived
Job Performance of Bahrainis in Ebrahim Khalil Kanoo in the
kingdom of Bahrain. The study utilized a descriptive research
design involving 162 sampled respondents. The research made
use of an adopted questionnaire as data gathering tool. The
results of the study showed that over-all implementation of
Career Management influences perceived employee
performance. In addition, the study also found that among all
dimensions of Career Management assessed in the study,
Basic, Formal, Active Planning and Active Management
Activities significantly influence Perceived Employee
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A Contextual Framework Of Henry Fayol S 14 Principles Of Management For Public Sector Efficiency And Effectiveness Of Policy Responsibilities By A Government
1. Journal of Advanced Research in Business and Management Studies 11, Issue 1 (2018) 46-61
46
Journal of Advanced Research in
Business and Management Studies
Journal homepage: www.akademiabaru.com/arbms.html
ISSN: 2462-1935
A Contextual Framework of Henry Fayolâs 14 Principles of
Management for Public Sector Efficiency and Effectiveness
of Policy Responsibilities by a Government
Abdul-Kahar Adam1,2,â, Ebi Shahrin Suleiman1
1 Faculty of Management, Universiti Teknologi Malaysia (UTM), Skudai, 81310 Johor Bahru, Malaysia
2 Business School, University of Education, Winneba, (UEW), P.O. Box 25, Winneba, Central Region, Ghana
ARTICLE INFO ABSTRACT
Article history:
Received 5 February 2018
Received in revised form 4 April 2018
Accepted 2 May 2018
Available online 8 June 2018
Principles of Management are less discussed in the management of a country in Ghana.
Every government has a responsibility to set good policies and implement them for the
advancement and development of a country, but this seem to be a constant dream in
Ghana. African countries statuses in the world stage are been labelled as developing
countries and stack with poverty. Hence, their way of practicing democracy and
governance are always downward trajectory. Therefore, the main purpose of this
paper is to develop a total conceptual framework that will be suitable for good
governance practice in Ghana, for that matter in Africa. This paper depicted a
theoretical framework and contextual model of these principles with other identified
variables in relationships and co-existence for a common goal. This findings indicated
that Henry Fayolâs 14 principles of management (independent variable) cannot be
treated or practiced in isolation as best management practice in the public
administration (moderator variable) but rather has to be effected with Human
Resource Management Practice (endogenous variable), and Native Language(s)
(exogenous variable), in achieving successful good governance as dependent variable.
By and large, Political Will and Social Ethics/Behavours are part and parcel of exhibiting
good governance and are both Mediators within the contextual framework. This
research concluded that for African countries to advance there is the need adapt good
political will coupled with good ethical behaviours to be built in the citizens and public
sector workers for best practice.
Keywords:
Principles of Management, Public Sector
Administration, Management, Policies,
Human Resource Management Practice,
Good Governance Copyright Š 2018 PENERBIT AKADEMIA BARU - All rights reserved
1. Introduction
According to Uzuegbu and Nnadozie [1], wrote a paper titled Henry Fayolâs 14 Principles of
Management, and therefore, recommended that in addition to modifying some aspects to make
these principles of management more responsive to the peculiar needs, that further research should
â
Corresponding author.
E-mail address: aka11@live.co.uk (Abdul-Kahar Adam)
Penerbit
Akademia Baru
Open
Access
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be undertaken to expand the breadth of these Henry Fayolâs 14 principles of management and
ascertain their impacts on the management of organisations. They added that, research surveys can
be conducted on case study bases to show the level of application of Fayolâs principles of
management or similar principles. There are several management methods and approaches within
the contemporary society and only research can present a reliable picture of what the situation is.
Hence, this paper is positioned to review the recommendations made by Uzuegbu and Nnadozie [1].
According to Rahman [2] Fayol was a firm believer in the sense that if organizational leaders used
his theories, including the 14 principles of management, then they would be able to achieve
performance with excellence. Though, Fayolâs works has been criticized on several counts such as;
that his theory is said to be too formal, that he did not pay proper attention to worker, that there is
vagueness and superficiality about some of his terms and conditions, and that he only gave a hint but
didnât elaborate that management can and should be taught subject. However, that despite all these
limitations, Fayol made a unique and outstanding contribution to management theory by Rahman
[2].
Previous research revealed that not all organizations, for example, either, small organizations or
government agencies or churches or manufacturing company, still continue to apply this
contemporary old Fayolâs framework. And that research may also likely indicate that many modern
organizations do not apply all 14 contemporary principles, and that many organizations apply some
of principles more intensively than other companies by Rodrigues [3].
1.1 Aim and Objectives of the Review â Contextual Framework
The major aim of this review study is to propagate a new contextual framework of the
management principles with the Endogenous and Exogenous variables it associates which help in
achieving good governance through public service and policy administration of
constitutional/democratic government.
The following are the objectives:
⢠To show the different components of management principles with other elements and
functions of public administration and governance systems.
⢠To see how both Human Resource Management and Native Languages are related to public
administration through the practice of management principles.
⢠To produce a complete model of all these variables with the Henry Fayols 14 Principles of
Management as the independent variable and the other dependent variables.
1.2 Background
According to John et al., [4] principles of management are well established and accepted by many
organizations and as many more researches are conducted, new principles will emerge, where other
management principles will be modified, and some will be discarded as not been truly representative
of modern management practices in organizations and these shows significance of future research.
Findings has showned that the mechanistic management functions which was originally developed
by Henri Fayol over 97 years ago are still being taught in todayâs lessons, but were not designed to
be applicable to todayâs turbulent business environment we are experiencing which requires an
organic set of managerial functions by McNamara [5]. According to a conclusion made by McNamara,
[5], was about providing a new set of organic management functions which will be applicable to
todayâs work environment. And that this set of organic management functions were synthesized from
the works of todayâs practitioners, consultants, theorists, and researchers. More importantly, it was
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discovered that there is limitation to Fayolâs theory of management functions that might help
improve an organization's operation by McNamara [5].
2. Literature Review
The basis of this thesis is to add value to theoretical research concepts and findings to make it
clear for leaders to adopt for better growth and development of nations. According to Ghanaâs official
strategic policy document caved from the objectives of the Ghana Shared Growth and Development
Agenda (GSGDA), a budget policy base program for (2012-2014) stated that the following objectives
relevant to the Public Service Commission (PSC) as: a) to upgrade the capacity of the Public and Civil
Service for the purpose of accountability, transparency, efficiency, effectiveness, timely and good
performance and proper delivery of service. b) for the commission to strengthen institutions by
offering support and ensuring social cohesion in all levels of the Ghanaian society. c) to rationalize
by defining good structures, procedures and roles for the state, foreign and international actors. d)
to deepen institutionalization and internationalization of the formulation of policies of planning, and
monitoring and evaluation systems in all levels of governance. This GSGDA policy on PSC was a
drafted document which formed the bases of good governance with the essence of management
principles and public administration functions.
Princeton Professor Woodrow Wilson in 1887 argued that strong leadership duly exercised would
be seen as accountable-leadership, which means no danger in power only if it is centred on the heads
of service and branches of the service, which is easily watched and can be brought to book. Also in
1976, Wilson said, authority by leaders and top managers are essential to the effective operation of
administrative systems and implementation of administrative procedures by Feldman and
Khademian [6]. Principles start from the new public management literature which shows the
importance of structure managers to manage according to the priorities of political principles and
the people they represent. Alberti and Klareskov [7], noted why governments should innovate and
sharing information and transferring knowledge on innovations are important tools for stimulating
and inspiring governments in their reform efforts towards achieving more inclusive development in
governance. Haruna and Kannae [8] wrote that challenges still remain as development management
makes it a difficult transition because of the bureaucratic nature and managerial posture it has
towards that of good governance â makes it difficult to meet the country developmental needs.
During the 20th century, public administration in the sub-Saharan African countries has
undergone multiple reforms with significant implications towards education, training, and
preparation of individuals to participate in the practice in development management of their
countries. Therefore, most recent reforms in good governance in Africa, is a concept that the
international donor communities has pursued based on which developmental assistance is given to
Africans by (European Union (EU), [9]; Organization for Economic Cooperation and Development
(OECD), [10]; World Bank, [11]; United Nations (UN), [12]; Van Doeveren, [13]; Haruna and Kannae,
[8]). In a published reviewed paper titled âEthics Codes and Codes of Conduct as Tools for Promoting
an Ethical and Professional Public Service: Comparative Successes and Lessonsâ by Gilman, [14],
stated that in some cases, the codes have been used as a catalyst to build a modern public
administration system. For example, Slovakia focused on ethics standards as a way to reengineer
their entire public service systems. In fact, there is no one right way to do this, but it is clear that
codes rely on solid public administration systems to be effective. Slovakia developed corruption
preventions initiatives because of the commitment of political will.
The gap now is that Political Will eventually fades in the governance structures of Slovakia. But
codes and systems supported them to survive because of institutional continuity. In complex
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government structures what counts after political will fades is that, the organizations and institutions
are viable and have authority. And part of this viability is effective on independent leadership within
the organizations. If no one is responsible for continuity during transitions of political authority, it is
very difficult for organizations to maintain their effectiveness likewise in Ghana for instance. Some
governments form commissions while others appoint independent officers in their respective
countries. Ethics and codes become more effective over time in governance. The longer these ethics
and codes are in placed the more natural they seem to the public service environment. They also
become integrated into the overall management structure and are seen by the public as an effective
tool in delivering good governance. However, codes also create friction for example; if there is no
political will and institutional importance to nurture its organic development, the code will have less
and less impact just as cases in Ghana government structures by Gilman [14].
Africa and any other third world country has been perceived as a consumer of the western
dominated public administration systems, new public management systems and governance models
which were inherited through colonialism by Uwizeyimana and Maphunye [15]. According to
Maldonado [16], governance was first used by the World Bank in 1989 study of sub-Saharan Africa
crisis to sustainable growth, which was to portray the need for institutional reform for better and
more efficient public sectors of economy.
2.1 Language gap in Nation Building for good governance
According to Caviedes [33], the survival of a nation and the success it will achieve in order to drive
towards national status are predicated upon the existence of a language that its people can speak,
read and write. It is important to be able to communicate effectively within the modern national
state, which is even more crucial to the manifestation of identity as it shows the demarcation and
boundary function language can play by Gellner [34]. In other words, primordialists might relied
upon the innate meeting between the nature of a language and the character of the people speaking
it, but constructivists will be more interested to point out that identification is taught and developed
through the presence of a common language. In Europe this was unfolded once the vernacular was
able to develop at a literary level by Hastings [35]. The enlightenment perceived a need for a
vernacular language to be a lever for challenging the educational privilege of the nobility and clergy
and whiles romanticism stressed the glorification of language as a national treasure, rendering
language cultivation a patriotic rather than a social task by Coulmas [36]. Also, Europe is known to
home vast number of indigenous languages, together with numerous immigrant languages. Hence,
the European Union (EU) acknowledgement of ânationalâ languages as official languages results in as
a privileged status for these languages in comparison with the minority languages with which they
cohabit. This support prevents hegemony by a single language such as English, and yet still the EU
simultaneously undermines these national languages domestically by promoting their minority
language competitors.
The key to a conception of a nation is the notion of identity as a source of symbols and legitimacy
for mobilization towards the task of nation-building and that whether one is bias to primitive or
constructivist explanatory framework of identity formation, all of these approaches shares the view
that culture, language, and religion have historically been the central components of national identity
(Fishman, [37]; Caviedes, [33]). The theory so far, is either explicitly or implicitly suggested that the
task for nation building must be grounded as unification in one language and that De Witte, [38], has
questioned whether Gellner, [34], insistence upon a single, uniform language that facilitates nation
building is perhaps valid with respect to the social and economic evolution of the time only, and that
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the simultaneous industrialization and nation formation characteristics of the eighteenth century are
no longer necessary or sufficient configurations by (De Witte, [38]; Caviedes, [33]).
Caviedes [33] said that further criticism of the unitary language theory centres on the reality that
language rationalization and unification, there is usually not any emergence of a single pure language
and for example, numerous dialects, patois, and minority languages may continue to exist with the
advent of national integration. And that it is, recognized that it is not multilingualism per se that
engenders division, but the attitudes of the speakers and the sentiments and symbolism of the action
presented or attached to the language and so if this is a valid and fair comment to those attempting
to include an element of multicultural tolerance within their plans of nation building. It however,
made a clear remarks that may be because many of the sociolinguists are dealing with cases in Africa
or South-East Asia, where both resources and alternatives for the people needs are few, then one
might speculate whether these authors are merely trying to sell in advance prospective (future)
governments on what they believe is the most or best option for them to adopt by Caviedes [33].
That EU has around 58 autochthonous languages by Dacheux [39] but only eleven (11) are
officially recognized languages within the EU namely Danish, Dutch, English, Finnish, French, German,
Greek, Italian, Portuguese, Spanish, and Swedish and this means that all EU legislations must be
published in all the member statesâ official languages, because in effect it is also, a national law. At
times, EU addresses linguistic policy matters which is by way of keeping with the norm of European
integration, even though, there is no visible uniform policy on that but they develops policies in an
ad-hoc manner that gives room for an incremental progression in an attempts to prevent conflict
from occurring before situation becomes too late. Even within EU institutions, all the official
languages of the member states are the official languages of the EU by Caviedes [33]. EU minority
languages are not those âsmall languagesâ within the EU, e.g. Finnish, which have a limited number
of speakers, native or otherwise, and are therefore marginal. Rather, the minority languages are
those existing as mother tongues among a sizeable population within the member states, but which
are not the official languages of those particular member states, example are Frisian, Basque, Welsh
and Catalan are among the more prominent languages falling under this category. The EU has realized
that by failing to acknowledge and cultivate these languages will mean that the EU contributes to
their continued marginalization.
Language function is classified into four categories, these are cognitive (related to learnersâ
intellectual development), instrumental (related to the use of language for material purposes),
integrative (related to group membership) and cultural (related to cultural appreciation and
understanding), and may also be used as a political and social element in the process of building,
unification and maintaining of a nation. Contrasting language and colonialism, the strength of the
colonial empires were dependent on effective communication between those they colonized and the
colonized master. Just as in Latin America, it can be seen very clearly that European powers adopted
different strategies, no matter how much the language policy was imposed on the people or
community that they conquered. For instance, after the conquest of the territory language became
the language of the colonizer (the master), power. The other fact is that the language of colonized
(captured) was degraded and that is both physically and mentally to the role of the slave language,
even primitive language. During the era of transition from a traditional to a modern society that
language started to be treated as a powerful political instrument by Grzywacz [40]. And that
language can be used as political and social, which means the process of building, unification and
maintaining the nation as a significant and essential element of national identity. National identity is
an instrument in a political sense, but it is also seen as an instrument of domestic policy which allows
building and maintaining a consolidated society and it involves loyalty towards the nation or the state
by Grzywacz [40].
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Linguistic culture is defined as a set of behaviors, assumptions, cultural forms and prejudices, folk
belief system, attitudes, stereotypes and ways of thinking about language, and religion from historical
circumstances all relates to a language and language policy is grounded in linguistic culture Schiffman
[41]. According to Amara and Marâi [42], stated that there is a close connection between language,
identity and policy.
2.2 Human Resource Management Practice
President John Mahama on General News of Monday, 20 October 2014 admitted in an interview
with UK media that Ghana's weak systems are to blamed for the rising epidemic of corruption in the
country and that efforts are been laid by his government to tackle the corruption as curse that has
become pervasive in almost every sector of country where it is been impeded by human discretion
and interference from anywhere. The President said, using the Ghana Integrated Financial
Management Information System (GIFMIS), is an accounting tool or system is to check public financial
management, and the he however, deluded that as a case in point some public officials have been
deliberately working to derail its full implementation. The President said, "There are accountants in
places who just don't want to hear about GIFMIS. However much you train them, they behave like
they still don't understand the system. That is because GIFMIS will bring transparency into public
financial management", as he addressed the press men in London. The President continued that in
the last couple of months ago, corruption scandals and an alleged misappropriation of public funds
have hit key government institutions and just recently, the Bureau of National Investigations (BNI)
uncovered 22,000 ghost names in the National Service Scheme payroll (a cost to the nation of over 7
million Ghana cedis). Notwithstanding, there are still even direct allegations that the BNI
investigators have been bribed by top guns of the government at the National Service Secretariat to
bury scalding revelations and evidence. It added that investigations are also ongoing into allegations
the Commissioner of the CHRAJ herself, Lauretta Lamptey, misappropriated more than $148,500 of
public funds for her own accommodation. She was removed from her post. More so, the President
shared his frustration and anguish over the Ghana Youth Employment and Entrepreneurial
Development Agency (GYEEDA) rot and revelations of corruption at the World Cup Commission of
Enquiry into Ghana's poor showing at the World Cup fiesta in Brazil, this were all on top of recent
reports and agenda on corruption in the country.
President Mahama, however, said that these corruption scandals have come about because of
weakness of supervision of government agencies in general and that his government has been
working towards using technology to limit the incidence of weak supervision and enforcement of
laws at government agencies. He added, that "the major opportunity to fight and win against
corruption is to eliminate the opportunity for people to be corrupt. It's to prevent them from being
corrupt. So while we look for people (who have been corrupt) and sanctioning them, we must also
look at ways of strengthening the system." Source: myjoyonline.com
According to Business News of Tuesday, 24 November 2015, by Business and Financial Times
Newspaper (B&FT) via ghanaweb.com, stated that Ghanaâs economy slips to 14th in Africa. That
Ghana has been ranked 111th out of 144 countries which was based on most competitive economy
in the world in the 2015 World Economic Forumâs Global Competitiveness Index (GCI) reported and
this places Ghanaian economy 14th in Africa. There were 38 African countries among the 144
countries and it placed Ghana behind Mauritius, South Africa, Rwanda, Morocco, Botswana, Algeria,
Tunisia, Namibia, Kenya, Seychelles, Zambia, Gabon and Lesotho. The report assessed the economies
of these countries based on 12 key pillars namely institutions, infrastructure, macroeconomic
environment, health and primary education, higher education, goods market efficiency, labour
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market efficiency, financial market, technological readiness, and market size, of which Ghana
economy was 111th position â downward trajectory. And these 12 key pillars were further categorized
into three (3) sub-indexes namely basic requirements, efficiency enhancers, and innovation and
sophistication factors. Hence forth, in critically scrutinizing the report it showed that Ghana
performed unsatisfactorily under the basic requirement category, because with a barometer of 7,
Ghana economy scored 3.9 in institutions, 3 in infrastructure, 3.4 in macroeconomic environment,
and 4.5 in health and primary education. The report stressed that Ghana faces several challenges as
the country at the moment is experiencing serious power (electricity) shortfalls like never before.
That, the country currently shares between 400-600MW of power daily which brought about low
productivity and job losses. Source: B&FT, Business News of Tuesday, 24 November 2015,
http://www.ghanaweb.com/GhanaHomePage/NewsArchive/Ghana
Kofi Amoabeng said, he want to own Ghana's judiciary on General News of Saturday, 14
November 2015, from Tv3network.com is one of the Ghanaâs astute entrepreneurs, and shared his
wish to own the countryâs judiciary in order to make a thriving business out of the system that has
recently been hit by scandalous corruption. He is the Chief Executive Officer of UT Bank Ghana and
made the revelation on Saturday afternoon when he sat in the hot seat on TV3âs Hot Issues to discuss
the countryâs economy, challenges facing businesses as well as the banking sector. He said, âOne
business I would want to own, if it is possible, is the judiciary and I could make business out of that,â
he revealed, and argued that for a system where Ghana can put a bit of business to some of its
institutions like the Police Service and the judiciary.
Delays in court cases are affecting businesses he said, and that weak institutions and systems in
the country is one major challenge for businesses. He particularly lamented about how the judicial
system in Ghana is able to be manipulated by some people for cases to be dragged on for years,
because his bank - UT Financial Services have cases pending in court for between six and eight years.
He continued that one of the interesting things is that the people are able to influence the system so
that judgment delays, because UT bank has cases in court that is over six years if not eight years old.
In actual fact, there is one case that made me crazy. There is a case where we gave a person a loan,
he went to court and UT was found guilty of giving him the moneyâŚ. at least, instead of the court to
tell the man that he should go and give them the principal loan, he recounted. Until the Anasâ corrupt
judicial exposĂŠ report, that he didnât see how such revelations could have been possible but when he
saw Anasâ report, and then he concluded that then of course, itâs possible for a judge to give that
kind of ruling, he stated.
Mr Amoabeng on Ghanaâs economy, talked about how Ghana is gradually losing its economy to
foreigners, a situation he warned could cripple the nation if it is not addressed. He said this because
he observed that the major and critical sectors of the countryâs economy were not in the hands of
Ghana. For example he cited the telecom, tourism and hospitality, the mining, the oil and the banking
industries as those being controlled by foreigners. He fumed that, âwhen it comes to the whole
economy, weâve lost it and I think the government has to really take a bold step and say that we want
to develop Ghanaians and put some of the businesses into the hands of Ghanaians. I want to see
Ghanaian millionaires possibly billionaires and a lot of them,â Mr. Amoabeng said. He however,
advised that it is imperative for the government to dialogue with the business community and
strategise on how to put some of these businesses into the hands of Ghanaians and that, otherwise,
the way it is going, we are always going to be marginalized because when the foreigners become very
powerful they buy politicians and when they buy the politicians, it means they still get a bigger chunk
of economy,â he argued.
Citifmonline reported on Regional News of Wednesday, 6 January 2016, that scores of residents
in Teshie in Accra on Tuesday, thronged the offices of the Electricity Company of Ghana (ECG) within
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their area to express their anger, as according to them, the electricity credits they buy literally
vanishes after just a few days of usage. They accused the ECG officials of manipulating the system to
short-change the people. The Public Utilities Regulatory Commission (PURC) had increased electricity
tariffs by 59.2 percent in December 2015. And that a disgruntled resident told citifmonline.com that
he bought GHs50, but it got finished in just two days and to low and behold, the resident said when
he visited the ECG office over the matter, he was told that someone had recharged GHs3,000 which
got finished within three days, hence he has no cause to complain. This is economic public
management or good governance? Source:
http://www.ghanaweb.com/GhanaHomePage/NewsArchive/Teshie-resi...
Nene Kanor Atiapah III, on Politics of Tuesday, 29 March 2016, said âECG prepaid meters are as
sick as NDCâ on dailyguideafrica.com. He is the acting President of the Ningo Traditional Area, and he
said that President John Dramani Mahama is indifferent about the plight and suffering of Ghanaians,
who are facing untold hardships. The Chief (traditional ruler) said that the National Democratic
Congress (NDC) was unwilling to address the concerns of Ghanaians ant that the NDC government
and the electricity prepaid meters installed in various homes and institutions by the Electricity
Company of Ghana (ECG) are the same, because âThe ECG prepaid meters are as sick as NDC
government.â He Lamented. Mankralo of Ningo Traditional Area was of the view that those prepaid
meters are money-sucking equipment, which has worsened the plight of Ghanaians. The Chief said
he was against the installation of prepaid meters by ECG personnel in Ningo (his community). Nene
Atiapah III, in an interview with DAILY GUIDE, said he boldly drove away two ECG personnel who were
in his house to install a prepaid meter. He said according to him, that if the government and the ECG
do not understand why he boldly disallowed the installation of the prepaid meter in his house, they
can come and disconnect his house from the national grid and that he was ready to revert to the use
of hurricane lamps.
He continued, âMy people in this traditional area are poor farmers and fishermen and they hardly
make ends meet and so if I allow ECG to come and install their corrupt prepaid meters my people will
not get money to buy credit to reload them. I want to tell the ECG and government to leave my
people alone to enjoy their post-paid meters.â The Acting President of the Ningo Traditional Area
was unhappy with the long queues that customers sometimes form in order to purchase credit for
the meters. He fumed that is it not so crazy that other times, too, when you go to buy the credit, the
vendor tells you that the network is down? Must a customer sleep in darkness or be deprived of
electricity to operate their business because of some âuselessâ network failure? In fact, he affirmed
that the prepaid meters are as sick as this government, Nene Atiapah III observed. According to the
Chief, he noted also that, when a political party also fails to do the proper thing by listening to the
cries of the people, we will rise up and vote that government too out, because we the citizens, have
power vested in our thumbs and we must use it sensibly on November 7 when we go to the polls, he
acclaimed.
3. Summary of the Gap of the Research Reviewed
3.1 Principles of Management and Public Administration Gaps
The devastating effect of the lack of integrity, transparency and accountability, leads to
corruption and misconduct of public officers which is an unethical practice (Armstrong) [43].
Lack of public trust undermines and even destroys political stability of a nation and corruption
remains the single most significant obstacle to achieving the MDGs by Armstrong [43].
Authority by leaders and top managers are essential to the effective operation of administrative
systems and implementation of administrative procedures by Feldman and Khademian [6].
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Challenges still exists as development management makes it a difficult transition due to the
bureaucratic nature and managerial posture it has towards that of good governance, which makes
it difficult to meet the country developmental needs by Haruna and Kannae [8].
Good governance in Africa, is a concept that the international donor communities has directed
based on which developmental assistance they give or will support to Africans (European Union (EU),
[9]; Organization for Economic Cooperation and Development (OECD), [10]; World Bank, [11]; United
Nations (UN), [12]; Van Doeveren, [13]; Haruna and Kannae, [8]).
Ethics codes and code of conduct has been used as a catalyst to build a modern public
administration system by Gilman [14].
3.2 Native Language Gaps
The survival of a nation and the success it will achieve in order to drive towards national status
are predicated upon the existence of a language that its people can speak, read and write, by
Caviedes [33].
It is important to be able to communicate effectively within the modern national state, which is
even more crucial to the manifestation of identity as it shows the demarcation and boundary function
language can play in governance by Gellner [34].
The enlightenment perceived a need for a vernacular language to be a lever for challenging the
educational privilege of the nobility and clergy and whiles romanticism stressed the glorification of
language as a national treasure, rendering language cultivation a patriotic rather than a social task
by Coulmas [36].
The key to a conception of a nation is the notion of identity as a source of symbols and legitimacy
for mobilization towards the task of nation-building and that whether one is bias to primitive or
constructivist explanatory framework of identity formation, all of these approaches shares the view
that culture, language, and religion have historically been the central components of national identity
by Fishman, [37]; Caviedes, [33].
Further criticism of the unitary language theory centres on the reality that language
rationalization and unification, there is usually not any emergence of a single pure language and for
example, numerous dialects, patois, and minority languages may continue to exist with the advent
of national integration by Caviedes [33].
It is not multilingualism per se that engenders division, but the attitudes of the speakers and the
sentiments and symbolism of the action presented or attached to the language and so if this is a valid
and fair comment to those attempting to include an element of multicultural tolerance within their
plans of nation building by Caviedes [33].
The sociolinguists are dealing with cases in Africa or South-East Asia, where both resources and
alternatives for the people needs are few, then one might speculate whether these authors are
merely trying to sell in advance prospective or future governments on what they believe is the most
or best option for them to adopt by Caviedes [33].
That EU has around 58 autochthonous languages but only eleven (11) are officially recognized
languages within the EU namely Danish, Dutch, English, Finnish, French, German, Greek, Italian,
Portuguese, Spanish, and Swedish and this means that all EU legislations must be published in all the
member statesâ official languages, because in effect it is also a national law by Dacheux [39].
EU addresses linguistic policy matters which is by way of keeping with the norm of European
integration, even though, there is no visible uniform policy on that but they develops policies in an
ad-hoc manner that gives room for an incremental progression in an attempts to prevent conflict
from occurring before situation becomes too late. Even within EU institutions, all the official
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languages of the member states are the official languages of the EU by Caviedes [33]. The EU has
realized that by failing to acknowledge and cultivate these languages will mean that the EU
contributes to their continued marginalization.
Every government needs and want the support of the public, but loyalty is not without problems,
especially in multi-ethnic societies, precisely because of the threat of losing the social stability by
Ortmann [49].
There is a close connection between language, identity and policy Amara and Marâi [42].
3.3 Human Resource Management Practice
⢠Systems are weak in Ghana by President John Mahama, [43]
⢠Ghanaâs economy slips to 14th in Africa, Business News Report, [44]
⢠Delays in court cases are affecting businesses, Kofi Amoabeng, CEO, UT Bank, [45]
⢠Ghana losing its economy, Kofi Amoabeng, CEO, UT Bank, [45]
⢠Teshie residents invade ECG office over âvanishingâ credits/tariffs, Citifmonline, [46]
⢠âECG prepaid meters are as sick as National Democratic Congress (NDC)â, Nene Kanor Atiapah
III, [47]
4. Methodology
This review paper is researched based on theoretical and qualitative methods. It is based on
inductive and deductive research to add knowledge to the already existing theories in the doctrine
of management principles that is used by governments to propagate growth and development.
4.1 The Research Strategies/Design
Due to the importance attached to this research, the research strategies adopted are case
studies, grounded theory and exploratory, descriptive and explanatory research studies. That is
qualitative strategies, presentation and analysis of research findings and discussions. Proposed
Model is formulated to support the research findings.
5. Findings/Discussion
According to Henderson [48] noted clearly that one of the faultiness in the theoretical debates
about Human Resource Management (HRM) in enhancing public sector work for good governance
has been a long time argument (right from Taylorâs âscientific managementâ to the present day). This
debate is whether there is one best way to manage? That is to say, is there a set of principles which
if applied correctly will always bring better performance, or does it depend on the particular
circumstances and factors such as the nature of the work and technology that is employed? This is
sometimes referred to as the âuniversalist versus contingencyâ debate.
A resources gap was estimated to be financed through other mechanisms such as strengthening
and enhancing revenue collection measures to broaden the revenue base; strengthening
management and expenditure controls and ensuring value for money; pursuing the agenda of Public
Private Partnership (PPP) in the area of the provision of public infrastructure; and ensuring aid on
budget by diversifying other sources of mobilization of external resources. This is how the
advancement and future growth of Ghana should come about. By and large, all these points to the
fact that, there is a gap or lack of management principles in practice, as well as, lack of public
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administration functions in the governance systems of an economy. Therefore, a theoretical
research to reveal the factors that lead to the deviation of policy implementation and downward
trajectory of an economy is a laudable area to investigate.
One of the goals of the Municipal District Assembly (MDA) is to promote a well managed human
resources or workforce who are capable and will be committed to deliver high quality service that
will accelerate growth towards the achievement of the Millennium Development Goals (MDGs). This
brings to bear with the first president of the Republic of Ghana, and that was Dr. Osagyefo Kwame
Nkrumah said in the 1960s during the libration that âblack man is capable of managing his own offersâ
and that Ghana is free forever. This statement has an inspirational movement of African nations but
to date, the reality of African continent is bedeviled with corruption, politicization of important
matters and issues, mismanagement of public offices and funds, high unemployment rates, high
infrastructural deficits, high immortal rates, lack of stable and sustainable economic growth due to
lack of the application of management principles, effective public administration, and good
governance.
The core functions of the Public Service Commission (PSC) are to advise government on
appointment criteria to public offices or acting in Public Services; to promote also accountability,
integrity, efficiency in the public service office; identification and exploration for the recruitment and
promotion of suitable personnel to work in public offices and act in collaboration with educational
authorities; undertaking the planning of manpower requirements of the public services by the use of
data provided by the educational institutions and through other sources; improving recruitment
policies and techniques by introducing modern methods and systems finding suitable candidates for
office jobs in the public sector; conducting examinations and interview process for the recruitment
of potential staffs and for the promotion of qualified and well deserved public service office holders
within the corporation of the public to ensure fairness, uniformity of standards of both qualification
and selection process used.
The following also are the core mandate of the PSC, is to review the manpower structures and
organizations and agencies, and other bodies in the Public Services and advise government on any
rationalization and the maximum utilization of human resources in the Public Services; overseeing
the human resources development needs by ensuring proper career planning and development in
the Public Service sector; in collaboration with training institutions and tertiary institutions, conduct
personnel search as human resource management for better improvement of service; and finally, the
commission to perform any other duties assigned to it under the Constitution of Ghana and any other
enactment. By this, it is obvious that measures are always put in place to get Ghana to be developed.
Almost all the GSGDA strategic policy objectives are in consonance with the MDAs strategic policy
objectives; this is to make sure that policies are well implemented for the achievement of good
governance for economic growth. A budget Program Summary for the GSGDA and MDA are that,
under the Management and Administration of budget program objective, the following are set out:
to formulate and translate policies and prioritize PSC for effectiveness and efficiency in service
delivery; and coordinate the mobilization of resources, improve financial management by timely
conducting monitoring and evaluation and reporting. That this Management and Administration
Program will provide logistics and administrative support on Human resource practices; also to
undertake research into the implementation of policies by the PSC and provide statistical data for
the Human Resource Management Information Systems (HRMIS); the provision of state of affairs of
the Human Resource Management in the entire Public Service, producing annual financial report and
status report on the implementation of projects as well as monitoring and evaluation reporting to
the executive. With these we would see that management and public administration is what
constitute governance practices which should always results in economic growth.
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In the GSGDA II (2015) policy document by the NDPC stated in the executive summary that, it
briefly reviewed the cost framework for the years 2010-2013, for the financing of programmes and
project, which were identified with some constraints in the resource allocation and actual
expenditures. This now proposes a strategic focus of expenditure outlined under the GSGDA II. The
essence of this costing framework was based on the following: ensuring sustainability of
macroeconomic stability; enhancing competition among private businesses in Ghana; accelerating
agriculture modernization and management of natural resources; development of oil and gas,
development of more infrastructure for settlements; esure good human development, high
employment and productivity; and being transparent and provide accountable governance. The total
cost of implementing the GSGDA II is estimated at GHS65,051.71 million, which is about
US$16,262.93 million. This is allocated as 44.5% of the bulk of the resources will gear towards
financing activities which will provide infrastructure for settlement, and 22.4% will go towards the
development of human resources such as employment for productivity.
According to Armstrong, [43], the devastating effects of the lack of integrity, transparency and
accountability, which leads to corruption and misconduct of public officers cannot be
underestimated because it is an unethical practice such as bribery and fraud have a very real human
cost and that is, whether it is about the lives and health of the people which are robbed of at the
expense of quality health care and medicines or children not well educated. The financial aspect and
even public safety costs of corruption are amazing. This means that a lack of public trust undermines
and even destroys political stability of a nation and corruption remains the single most significant
obstacle to achieving the MDGs. Although achievement rates vary from region to region and country
to country, hence, South East Asia leads the achievement chart and Africa trails and the reasons for
poor performance in achieving these goals by African governments are governance weaknesses,
poverty traps e.g. false diagnoses and unrealistic expectations, uneven development i.e. improper
access to and the distribution of resources, and policy gaps are the main root cause of poor public
management and governance which intend are the major problems confronting the developing
world â third world countries like Ghana.
6. Conclusion
From the reviews and gaps analyzed above, indicates that there are theoretical relationships from
the practice of Henry Fayolâs 14 Principles of Management to that of HRM, Native Language(s), and
Public Administration towards achieving Good Governance.
Contrasting language and colonialism, the strength of the colonial empires were dependent on
effective communication between those they colonized and the colonized master. Just as in Latin
America, it can be seen very clearly that European powers adopted different strategies, no matter
how much the language policy was imposed on the people or community that they conquered by
Grzywacz [40]. The other fact is that the language of colonized (captured) was degraded and that is
both physically and mentally to the role of the slave language, even primitive language. Language can
be used as political and social, which means the process of building, unification and maintaining the
nation as a significant and essential element of national identity by Grzywacz [40]. There is no one
right way to achieve this, but it is clear that codes rely on solid public administration systems to be
effective to prevent corruption through initiatives due to the commitment of political will, which
eventually fades in the governance structures by Gilman [14].
Political Will can fade off but the organizations and institutions must be viable and have authority
and be effective on independent leadership within the organizations by Gilman [14].
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Africa and any other third world country has been perceived as a consumer of the western
dominated public administration systems, their new public management systems and governance
models, inherited through colonialism by Uwizeyimana and Maphunye [15].
Governance was first used by the World Bank in 1989 study of sub-Saharan Africa crisis for
sustainable growth, to portray the need for institutional reform for better and more efficient public
sectors of economy by Maldonado [16]. Below is therefore a theoretical model deduced from the
findings discussed above.
7. Recommendation and Contribution
The following is the recommended theoretical framework gathered by the author.
7.1 Theoretical Framework
The research frame covers areas such as the design below
Fig. 1. Henry Fayolâs 14 Principles of Management and good governance
principles Model
7.2 Conceptual Model supported by Theoretical Framework
Good
Governance
Probit
y
Accountabil
ity
Social
Justice
Integrity
Political
Will
Social
Ethics
/
Public
Management
and
Administrati
on
forecasting
planning
organising
directing
commanding
coordinating
controlling
Divisi
on of
Work Initiative
Espirit de
corps
Stability
Centralization
Scalar
Chain
Equity
Order
Remuneration
Subordination
Unity of
Direction
Unity of
Command
Discipline
Authority
Langu
HRM
PRACTI
CE
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Fig. 2. Conceptual Model
The above are the theoretical contributions and therefore, future research can look into the
probability sampling technique by applying quantitative experiment to ascertain the hypothesis in
statistical representation and its conclusion.
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HF14PM - Independent
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NL - Exogenous Variable
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