Oak Systems Pvt Ltd is a specialist software services company with expertise in various domains, including banking and financial services, founded in 1998 and ISO 9001 certified. They were tasked with outsourcing testing for a universal banking solution add-on after significant defects were discovered, leading to the rework of documentation and test plans. The project was completed on time and within budget, uncovering 400 defects through enhanced testing efforts.

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‘ e Bank'(ing) on us ...
[A Case Study on Testing of eBanking]
Oak Systems Pvt Ltd

2. About Oak Systems
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 Specialist Software Services company
 Established in 1998
 ISO 9001 certified since 2003
 Over 100 Software specialists
 Multiple Domain expertise - Banking, Financial Services, Insurance,
Embedded/RT applications, Avionics & Aerospace, Automotives,
Client server applications, Internet based applications, Telecom
 Offices in Bangalore, Singapore, Malaysia
 Projects for India, Europe, USA, Asia

3. Background
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Product is an Add-on to a popular Universal Banking solution
Plethora of defects found during acceptance testing
QA personnel who tested the add-on had already moved out of the project
Add-on had to be aligned to the immediately following release

4. What Next ?
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 Customer decided to outsource the testing
 OAK SYSTEMS STEPPED IN

5. Project Status .. as we saw it
41 modules to be tested
Confidence level in the product was low
Some areas not adequately tested
Documentation was obsolete
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6. Our Mission
To quickly put together a team
To carry out tests and find defects
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To analyze defects and give recommendation to improve quality

7. Our Role
System testing (Functional)
Rework on documents
Daily status reporting
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8. Our Role – System Testing
Test case enhancement
Activities
Test execution
Defect reporting
Regression testing
Document rework
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9. Our value add
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Built a team with adequate mix of expertise and size
Defects that went undetected in earlier round of testing were uncovered
Supplemented testing based on Test case artefact by means of Adhoc testing
thereby increasing no. of defects detected over the expected
Provided detailed analysis of defects detected in terms of cause
Reworked the entire set of test plans and release documents
Project was completed in-time and within budget (phase I was fixed
scope T&M basis, Phase II was Fixed cost Turnkey basis)

10. Project Statistics
6000 Test cases
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400 Defects (across all categories)
40 person months of effort in phase-I
60 person months of effort in Phase - II

11. Thank you
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Contact us for any further information
Oak Systems Pvt Ltd
www.oaksys.net