The document serves as an introduction to software testing, detailing defects and bugs, quality team roles, and various testing certifications. It explains the roles within a quality assurance team, including responsibilities of quality managers, leads, and testers, while highlighting the importance of testing to identify errors. Additionally, it outlines key testing documentation and poses questions to stimulate further discussion on QA and QC principles.

1. Quality Assurance /
Software Testing Training
Introduction to Software Testing

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Agenda
• Defect/Bugs in Software Testing
• Quality Team Roles and Responsibilities
• Career options available for a Test Engineer
• Testing documentation
• Testing Fundamentals
• Testing Certification

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Defect/Bugs in Software Testing
Bug:
A bug is a fault in a program which causes it to behave abruptly. Bugs are usually
found either during unit testing done by developer of module testing by testers.
Defect:
A defect is found when the application does not conform to the requirement
specification. A defect can also be found when the client or user is testing.
Example:
According to newspaper stories in mid-2001, a major systems development
contractor was fired and sued over problems with a large retirement plan
management system. According to the reports, the client claimed that system
deliveries were late, the software had excessive defects, and it caused other
systems to crash.
Bugs in software supporting a large commercial high-speed data network affected
70,000 business customers over a period of 8 days in August of 1999. Among those
affected was the electronic trading system of the largest U.S. futures exchange,
which was shut down for most of a week as a result of the outages.

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Quality Team Roles and Responsibilities
Quality Manager
Provides leadership and is responsible for overseeing day-to-day test
preparation and execution activities, including resource scheduling, team
communications and status reporting as well as promoting and overseeing
use of established best practices, policies, and procedures. Liaison between
Test Team and the Business Stakeholder(s).
Quality Lead
Responsible for the results of Testing and the use of good testing practices
for their assigned focus area as well as coordinating the testing effort
including scripted and functional testing and managing the setup and
assignment of the tests using Testing Management tools.
Tester(s)
Responsible for validating the test basis, designing and developing test
cases/scripts and data sets, executing tests, and reporting and diagnosing
defects as well as quality assurance of the tests cases and test execution.

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Career options available for a Test Engineer

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Testing documentation
• Test Plan
• Test Scenario
• Test Case
• Traceability Matrix
• Test Report

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Testing Fundamentals
Testing objectives include
• Testing is a process of executing a program with the intent of finding an
error.
• A good test case is one that has a high probability of finding an as yet
undiscovered error.
• A successful test is one that uncovers an as yet undiscovered error

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Testing Certification
Testing –Certification
• Certified Software Test Professional (CSTP) certification
• CSTE-Certified Software Test Engineer
• ISTQB(International Testing Qualifications Board)
• ISEB( Information Systems Examinations Board)
• Certified Software Quality Analyst (CSQA)
QTP –Certification
• QTP Certification
• Certification Préparation for HP Quick Test Professional
Loadrunner –Certification
• HP LoadRunner Certification
Testing Management Process –Certification
• Certified Software Process Engineer
• Certified Quantitative Software Process Engineer

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Questions?

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Assignment - 1
• What is testing and why it is important
• Is Testing and QA are same
• What is different between Project and Product
• Is QA is equivalent to Verification, Why?
• Is QC is equivalent to Validation, Why?
• If we release product in the market or to customer having issues then what will
happened
• Quality control activities are focused on identifying defects in the actual
products produced; however your boss wants you to identify and define
processes that would prevent defects. How would you explain to him to
distinguish between QA and QC responsibilities?
• What are the categories of defects?
• What is the difference between a defect and a failure
• Does an increase in testing always improve the project?

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Thank You