This document presents a case study on User Acceptance Testing (UAT) conducted for a leading bank's Asian entities, focusing on various types of loans and external interfaces. It outlines the different testing aspects like minimum acceptance testing, system integration testing, and end-to-end testing, along with the roles and responsibilities of the testing team. The project involved a team of 20 members with experience in banking and testing, working in parallel on multiple tasks to meet project schedules.

1. Oak Systems Banking UAT - A Case Study 1
A Case Study in Banking UAT

2. Oak Systems Banking UAT - A Case Study 2
About the Client
One of the Leading Banks in Oceanic
Region with large presence in Asia-
Pacific and Europe

3. Oak Systems Banking UAT - A Case Study 3
About the project
UAT of Customization done for the
Bank’s Asian Entities (Acquired by the
Bank in Retail, Institutional and Credit
card business)

4. Oak Systems Banking UAT - A Case Study 4
Functionalities involved
Asset: General Loans, Corporate
Loans, Syndicated Loans, Collaterals,
Limits
Liabilities: Current A/c, Savings A/c,
Term deposits
Others: EOD/BOD, SI, Inventory
Reconciliation, Payment Systems

5. Oak Systems Banking UAT - A Case Study 5
External Interfaces Tested
PSGL (General Ledger System) :
Outbound, and Inbound Txn interface
SPARROW / IST: ATM Switch
IVR: Interactive Voice Response
AML

6. Oak Systems Banking UAT - A Case Study 6
Different Testing Aspects covered
MAT : Minimum Acceptance Testing: – This
is a Sanity test done to ascertain the quality of
the Build and the environment being used for
testing.
Progression Testing (ST): The cycle wherein
the Enhancements / Patches are being tested in
depth and certified as per the business
requirement.

7. Oak Systems Banking UAT - A Case Study 7
Different Testing Aspects covered
System Integration Testing (SIT): – This is
done to ascertain if the System is in Sync with all
the required Interfaces and there is no
Downstream impact.
Regression Testing: The cycle wherein the
existing Functionalities are being tested and
ensured that it does not break.

8. Oak Systems Banking UAT - A Case Study 8
Different Testing Aspects covered
• End to End Testing (ETE): – This is done to
certify that the required data is in the defined
format which is being passed on to the
Downstream systems and are successfully
uploaded in all the required Interfaces.
• Back out Testing: The cycle wherein the new
Enhancements / Patches are reverted and ensured
that the system comes back to the original shape
in case of any unforeseen issues during
deployment.

9. Oak Systems Banking UAT - A Case Study 9
Major Roles of Team
SME's – Reviewing UAT detailed test plan and
Test scenarios, Supporting test execution,
Liaising with test team, Interacting with end
users
UAT Lead - Leading the respective test phase
from planning to completion
Test Analysts – Developing test cases,
Executing Test cases, Raising defects, Retest
Defect Fixed

10. Oak Systems Banking UAT - A Case Study 10
Major Responsibilities of Team
Involved in all the phases of testing right from
the requirement discussions to certifying the
enhancement / Patch. Testing Estimation and
resource allocation. Knowledge Transfer and
Hand holding to the new team members.
Preparation of HLTC’s, DLTC’s, Uploading the
same to QC, Test case execution, Raising
defects, follow up on the defect status,
Retesting of defects, publishing the various
Testing Matrix reports as per the clients
requirement.

11. Oak Systems Banking UAT - A Case Study 11
Major Highlights
A Team of 20 involved with Experience Range
of 3 – 12 years in various aspects of banking
domain including Testing
Average Finacle Experience of Team members 3-
4 years
Parallel work on Multiple tracks to meet
schedules
Team Involved in End-to-End Testing, System
Testing, System Integration Testing
Core Team involved in Critical Functional Testing

12. Oak Systems Banking UAT - A Case Study 12
Thank you
For further details, please contact us at –
OAK SYSTEMS PRIVATE LIMITED
#27, NGEF LANE, OFF 100 FEET ROAD,
INDIRANAGAR, BENGALURU – 560 038
Phone: +91-80-25216303; +919845091480
http://www.oaksys.net
pradeep@oaksys.net