Wikis are a superior social media tool for creating engagement and broadening your networking capabilities. This updated presentation from Dr. Kay L. Colley, gives the ins and outs of how to use wikis, an often ignored social media tool, to broaden your network and create engagement.
Web 2.0 was developed to enable collaboration, sharing of information, and greater flexibility online. It allows users to interact with each other on websites and change website content through tools like blogs, wikis, social networking, and video sharing. While early critics saw risks in exposing files online, Web 2.0 reached widespread adoption as more students began using its tools for social networking, collaboration, and e-portfolios in higher education. Champions of Web 2.0 helped drive its adoption by demonstrating how its capabilities matched needs for online collaboration and a common work space.
This document discusses the evolution of the web from Web 1.0 to Web 2.0 and the implications for technical communication. It provides examples of how technical communication is embracing more collaborative and social features associated with Web 2.0, such as wikis, blogs, videos and podcasts. However, it also notes some unanswered questions around legal risks, loss of control and how to design for participation from the minority of active users.
1) The document defines social software and Web 2.0, noting how it allows for networking and collaboration through computer-mediated communication and online communities.
2) Examples of Web 2.0 include social bookmarking sites like del.icio.us, photo sharing sites like Flickr, video sites like YouTube, and personal start pages like Netvibes.
3) Blogs, wikis, social media, and user-generated content are discussed as key aspects of Web 2.0 that empower participation and civic engagement through publishing and sharing information online.
This document discusses the use of web 2.0 applications like wikis in health informatics and professional development. It provides an overview of wikis, including what they are, examples of wikis used in healthcare, and a case study of using a wiki for collaboration after a conference. Pros and cons of wikis are discussed compared to alternative collaborative tools like Google Docs. Potential applications of wikis in healthcare are explored.
1. The document discusses exploring the use of Web 2.0 applications like blogs, podcasts, and wikis in health informatics and professional development.
2. It notes that Web 2.0 emphasizes interaction, collaboration, customization, and openness through digital tools and services.
3. Key aspects of Web 2.0 websites are that they are designed to deliver interactive applications to users and encourage open communication, decentralization, and freedom to share and reuse content across the Web.
Wikis are a superior social media tool for creating engagement and broadening your networking capabilities. This updated presentation from Dr. Kay L. Colley, gives the ins and outs of how to use wikis, an often ignored social media tool, to broaden your network and create engagement.
Web 2.0 was developed to enable collaboration, sharing of information, and greater flexibility online. It allows users to interact with each other on websites and change website content through tools like blogs, wikis, social networking, and video sharing. While early critics saw risks in exposing files online, Web 2.0 reached widespread adoption as more students began using its tools for social networking, collaboration, and e-portfolios in higher education. Champions of Web 2.0 helped drive its adoption by demonstrating how its capabilities matched needs for online collaboration and a common work space.
This document discusses the evolution of the web from Web 1.0 to Web 2.0 and the implications for technical communication. It provides examples of how technical communication is embracing more collaborative and social features associated with Web 2.0, such as wikis, blogs, videos and podcasts. However, it also notes some unanswered questions around legal risks, loss of control and how to design for participation from the minority of active users.
1) The document defines social software and Web 2.0, noting how it allows for networking and collaboration through computer-mediated communication and online communities.
2) Examples of Web 2.0 include social bookmarking sites like del.icio.us, photo sharing sites like Flickr, video sites like YouTube, and personal start pages like Netvibes.
3) Blogs, wikis, social media, and user-generated content are discussed as key aspects of Web 2.0 that empower participation and civic engagement through publishing and sharing information online.
This document discusses the use of web 2.0 applications like wikis in health informatics and professional development. It provides an overview of wikis, including what they are, examples of wikis used in healthcare, and a case study of using a wiki for collaboration after a conference. Pros and cons of wikis are discussed compared to alternative collaborative tools like Google Docs. Potential applications of wikis in healthcare are explored.
1. The document discusses exploring the use of Web 2.0 applications like blogs, podcasts, and wikis in health informatics and professional development.
2. It notes that Web 2.0 emphasizes interaction, collaboration, customization, and openness through digital tools and services.
3. Key aspects of Web 2.0 websites are that they are designed to deliver interactive applications to users and encourage open communication, decentralization, and freedom to share and reuse content across the Web.
The document discusses the key concepts and characteristics of Web 2.0 and how it enables more interactive, collaborative, and social experiences online through user-generated content and collective intelligence. It provides examples of how wikis, blogs, and other Web 2.0 tools are being used to share information and engage communities. Planning steps are outlined for implementing a wiki, including deciding goals, selecting technology, creating an organizational framework, publicizing it, modeling use, evaluating impact, and gathering feedback.
"Let's Predict the Future: G3 The Hyperlinked Librarylisbk
Slides on "Let's Predict the Future: The Hyperlinked Library" for a workshop session on "Predicting the Future" held on 3 June 2014 at the SAOIM 2014 conference in Pretoria, South Africa and facilitated by Brian Kelly, Cetis.
See https://ukwebfocus.wordpress.com/events/saoim-2014-lets-predict-the-future-workshop/
Audience: Volunteer Managers
Description: Intended to share current trends facing volunteer managers and to introduce web 2.0 as a potentially valuable resource in recruiting and retaining volunteers.
Creative Commons licenses have been adopted worldwide, with estimates of over 130 million works licensed. However, infrastructure and adoption is uneven globally. In 2008, some regions like Africa and the Middle East lacked funding and resources for Creative Commons projects. By 2013, Creative Commons saw truly global infrastructure with all regions participating. Norms shifted to favor openness, and Creative Commons influenced copyright policy debates internationally. The author predicts continued growth in open education and medical innovation by 2018 due to thriving commons.
Slides on "Let's Predict the Future: Some Approaches" for a workshop session on "Predicting the Future" held on 3 June 2014 at the SAOIM 2014 conference in Pretoria, South Africa and facilitated by Brian Kelly, Cetis.
See https://ukwebfocus.wordpress.com/events/saoim-2014-lets-predict-the-future-workshop/
The document discusses how press releases are outdated and no longer effective for PR in the age of social media. It proposes using a social media release template that includes microformats to segment content for different social media channels. The social media release should ditch marketing jargon, support engagement across blogs, videos and more, and keep up with changing technologies.
This document discusses the stages of innovation for Web 2.0 technologies in education. It covers the problems and needs that Web 2.0 addresses, such as visual learning and collaboration. Research findings around open data and rich user experiences are presented. The development of technologies like Ajax, Flash, and JavaScript are reviewed. Issues regarding commercialization and diffusion of Web 2.0 tools over time are analyzed. Communication channels and concepts like wikis and social networking are defined. Factors influencing early adoption by innovators versus late adoption by laggards are considered.
Slides on "Let's Predict the Future: Open Badges" for a workshop session on "Predicting the Future" held on 3 June 2014 at the SAOIM 2014 conference in Pretoria, South Africa and facilitated by Brian Kelly, Cetis.
See https://ukwebfocus.wordpress.com/events/saoim-2014-lets-predict-the-future-workshop/
Impact and Relevance through Open Access Publishing and Social MediaDobusch Leonhard
Panel contribution at the Pre-Colloquium Post-Doctoral and Early Career Scholars Workshop "Paths to a Meaningful Career", 36th EGOS Colloquium "Organizing for a Sustainable Future: Responsibility, Renewal & Resistance", June 30, 2020
A few slides that prefaced the OpenGovWest discussion about "how to build" open government and government 2.0. Given at the OpenGovWest unconference on March 27, 2010 in Seattle, WA.
This document provides a high-level overview of key Web 2.0 technologies including RSS feeds, blogs, wikis, podcasting, social bookmarking, online video/TV, browser-based apps, photos, and social networking/microblogging. It was written by Michael M. Grant in 2010 as an introduction to Web 2.0 concepts and applications.
The document discusses collaborative weblogs that rely on participation from thousands of members for content. These blogs operate under an open-source philosophy of sharing resources and work to increase credibility through fact-checking. They also develop systems to manage high participation levels and prevent confusion. Examples of collaborative blogs discussed are MetaFilter, Plastic, Kuro5hin, and Slashdot. These blogs have a symbiotic relationship with mainstream media, are less polarizing than individual blogs, and have found ways to increase participation and freedom while reducing chaos.
Approaches to Effective Online Knowledge SharingPeggy D'Adamo
The document discusses approaches to effective online knowledge sharing based on experiences from USAID projects. It provides recommendations on determining useful content, formatting content, developing and publishing new content models, verifying content, keeping content up-to-date, and monitoring content usage.
The digital, social, open and networked scholar Daniela Gachago
The document discusses the digital, social, open, and networked scholar. It describes how digital scholarship uses digital media for scholarly communication and research on digital media. Social scholarship combines traditional scholarship with social Internet practices like openness, collaboration, and sharing. Open scholars make their work publicly accessible and invite ongoing feedback. The document addresses barriers to adopting these approaches in developing regions, like infrastructure issues, and how harnessing social media could help researchers disseminate their work more widely.
New tools and technologies in the age of the Web 2.0 - Communicating, produci...Pierfranco Ravotto
This document discusses new tools and technologies for communication in the age of Web 2.0. It notes that Web 2.0 allows for many-to-many communication as users become more involved through sharing content and participating on social networks. Examples are given of popular Web 2.0 tools and sites for communication, sharing content like videos and documents, social networking, and cooperative work.
[Wetenschappelijke Vorming] Science 2.0 en Alt.Metrics : Literatuurstudiebpaltmetrics
Literatuurstudie omtrent Science 2.0 en Alt.Metrics in kader van onze Bachelorproef aan de KU Leuven.
[Blog] http://bpaltmetrics.wordpress.com/2013/10/22/literatuurstudie/
The document discusses trends in open access scholarly communications over the last decade and areas for future development. It notes the growth of open access journals and repositories and innovations like peer review experiments. While open access has increased availability of research, the document argues more changes are still needed to align incentives and metrics with open principles and make non-traditional outputs more prestigious and valued. Overall it presents an optimistic view of open access' potential to transform scholarly communications by better serving global audiences and more equitable exchange of knowledge.
This document provides an overview of resources related to Web 2.0 and organizational development including:
1) Definitions and examples of Web 2.0 from Wikipedia focusing on user interaction and collaboration.
2) Links to sites listing popular Web 2.0 tools, virtual facilitation tools, and blogs/wikis on the topic.
3) Recommendations of specific tools, articles, books and speakers in this area from several experts and practitioners.
The document discusses how Holicong implemented wikis as part of its professional learning community. It provides details on how Holicong has used wikis for collaborating on resources and projects, managing documents, and archiving materials. It also discusses how Holicong trained staff on using wikis and enhanced collaboration between departments and grade levels through the wiki over time.
The document discusses the key concepts and characteristics of Web 2.0 and how it enables more interactive, collaborative, and social experiences online through user-generated content and collective intelligence. It provides examples of how wikis, blogs, and other Web 2.0 tools are being used to share information and engage communities. Planning steps are outlined for implementing a wiki, including deciding goals, selecting technology, creating an organizational framework, publicizing it, modeling use, evaluating impact, and gathering feedback.
"Let's Predict the Future: G3 The Hyperlinked Librarylisbk
Slides on "Let's Predict the Future: The Hyperlinked Library" for a workshop session on "Predicting the Future" held on 3 June 2014 at the SAOIM 2014 conference in Pretoria, South Africa and facilitated by Brian Kelly, Cetis.
See https://ukwebfocus.wordpress.com/events/saoim-2014-lets-predict-the-future-workshop/
Audience: Volunteer Managers
Description: Intended to share current trends facing volunteer managers and to introduce web 2.0 as a potentially valuable resource in recruiting and retaining volunteers.
Creative Commons licenses have been adopted worldwide, with estimates of over 130 million works licensed. However, infrastructure and adoption is uneven globally. In 2008, some regions like Africa and the Middle East lacked funding and resources for Creative Commons projects. By 2013, Creative Commons saw truly global infrastructure with all regions participating. Norms shifted to favor openness, and Creative Commons influenced copyright policy debates internationally. The author predicts continued growth in open education and medical innovation by 2018 due to thriving commons.
Slides on "Let's Predict the Future: Some Approaches" for a workshop session on "Predicting the Future" held on 3 June 2014 at the SAOIM 2014 conference in Pretoria, South Africa and facilitated by Brian Kelly, Cetis.
See https://ukwebfocus.wordpress.com/events/saoim-2014-lets-predict-the-future-workshop/
The document discusses how press releases are outdated and no longer effective for PR in the age of social media. It proposes using a social media release template that includes microformats to segment content for different social media channels. The social media release should ditch marketing jargon, support engagement across blogs, videos and more, and keep up with changing technologies.
This document discusses the stages of innovation for Web 2.0 technologies in education. It covers the problems and needs that Web 2.0 addresses, such as visual learning and collaboration. Research findings around open data and rich user experiences are presented. The development of technologies like Ajax, Flash, and JavaScript are reviewed. Issues regarding commercialization and diffusion of Web 2.0 tools over time are analyzed. Communication channels and concepts like wikis and social networking are defined. Factors influencing early adoption by innovators versus late adoption by laggards are considered.
Slides on "Let's Predict the Future: Open Badges" for a workshop session on "Predicting the Future" held on 3 June 2014 at the SAOIM 2014 conference in Pretoria, South Africa and facilitated by Brian Kelly, Cetis.
See https://ukwebfocus.wordpress.com/events/saoim-2014-lets-predict-the-future-workshop/
Impact and Relevance through Open Access Publishing and Social MediaDobusch Leonhard
Panel contribution at the Pre-Colloquium Post-Doctoral and Early Career Scholars Workshop "Paths to a Meaningful Career", 36th EGOS Colloquium "Organizing for a Sustainable Future: Responsibility, Renewal & Resistance", June 30, 2020
A few slides that prefaced the OpenGovWest discussion about "how to build" open government and government 2.0. Given at the OpenGovWest unconference on March 27, 2010 in Seattle, WA.
This document provides a high-level overview of key Web 2.0 technologies including RSS feeds, blogs, wikis, podcasting, social bookmarking, online video/TV, browser-based apps, photos, and social networking/microblogging. It was written by Michael M. Grant in 2010 as an introduction to Web 2.0 concepts and applications.
The document discusses collaborative weblogs that rely on participation from thousands of members for content. These blogs operate under an open-source philosophy of sharing resources and work to increase credibility through fact-checking. They also develop systems to manage high participation levels and prevent confusion. Examples of collaborative blogs discussed are MetaFilter, Plastic, Kuro5hin, and Slashdot. These blogs have a symbiotic relationship with mainstream media, are less polarizing than individual blogs, and have found ways to increase participation and freedom while reducing chaos.
Approaches to Effective Online Knowledge SharingPeggy D'Adamo
The document discusses approaches to effective online knowledge sharing based on experiences from USAID projects. It provides recommendations on determining useful content, formatting content, developing and publishing new content models, verifying content, keeping content up-to-date, and monitoring content usage.
The digital, social, open and networked scholar Daniela Gachago
The document discusses the digital, social, open, and networked scholar. It describes how digital scholarship uses digital media for scholarly communication and research on digital media. Social scholarship combines traditional scholarship with social Internet practices like openness, collaboration, and sharing. Open scholars make their work publicly accessible and invite ongoing feedback. The document addresses barriers to adopting these approaches in developing regions, like infrastructure issues, and how harnessing social media could help researchers disseminate their work more widely.
New tools and technologies in the age of the Web 2.0 - Communicating, produci...Pierfranco Ravotto
This document discusses new tools and technologies for communication in the age of Web 2.0. It notes that Web 2.0 allows for many-to-many communication as users become more involved through sharing content and participating on social networks. Examples are given of popular Web 2.0 tools and sites for communication, sharing content like videos and documents, social networking, and cooperative work.
[Wetenschappelijke Vorming] Science 2.0 en Alt.Metrics : Literatuurstudiebpaltmetrics
Literatuurstudie omtrent Science 2.0 en Alt.Metrics in kader van onze Bachelorproef aan de KU Leuven.
[Blog] http://bpaltmetrics.wordpress.com/2013/10/22/literatuurstudie/
The document discusses trends in open access scholarly communications over the last decade and areas for future development. It notes the growth of open access journals and repositories and innovations like peer review experiments. While open access has increased availability of research, the document argues more changes are still needed to align incentives and metrics with open principles and make non-traditional outputs more prestigious and valued. Overall it presents an optimistic view of open access' potential to transform scholarly communications by better serving global audiences and more equitable exchange of knowledge.
This document provides an overview of resources related to Web 2.0 and organizational development including:
1) Definitions and examples of Web 2.0 from Wikipedia focusing on user interaction and collaboration.
2) Links to sites listing popular Web 2.0 tools, virtual facilitation tools, and blogs/wikis on the topic.
3) Recommendations of specific tools, articles, books and speakers in this area from several experts and practitioners.
The document discusses how Holicong implemented wikis as part of its professional learning community. It provides details on how Holicong has used wikis for collaborating on resources and projects, managing documents, and archiving materials. It also discusses how Holicong trained staff on using wikis and enhanced collaboration between departments and grade levels through the wiki over time.
Web Technology for Your Outreach ProgramNaomi Hirsch
This was a presentation at an annual meeting for environmental health community outreach and education programs. The presentation was an overview of how we can incorporate new technology into our programs.
Wiki tool for Knowledge Education
Presented to the actKM conference in 2008
Collaborative learning for both content and behavioural aspects of education. Interactive web2.0 learning with high quality outcomes
This document discusses how researchers and students can use Web 2.0 tools to make their research more effective. It describes various Web 2.0 technologies like blogs, wikis, social bookmarking, RSS feeds, podcasting, and social networking. Examples are given of how each tool can be applied to support research activities, such as using blogs for progress updates, wikis for collaborative writing, and social bookmarking for organizing references. The presentation concludes that institutions should explore integrating Web 2.0 tools to better support research and that remaining open to emerging innovations is important.
Wikis can be used in education to facilitate collaborative learning between students. Students are assessed both on their individual work and how well they link their topics to other students' work, rewarding knowledge sharing over hoarding. Key outcomes include professionals who understand relationship building, networking, and leveraging others' expertise. Wikis also allow students to actively learn together across disciplines and collectively build knowledge from multiple sources. Administration of courses using wikis is simpler, with assessment and feedback embedded in the online platform.
The document discusses a workshop exploring Web 2.0 technologies. It provides an overview of key concepts related to Web 2.0, including social networking sites, wikis, blogs, folksonomies and more. Examples of specific Web 2.0 tools are given for each concept. The document suggests Web 2.0 offers opportunities for innovation, knowledge sharing and is important for universities to engage with given students' preferences for these technologies.
Digital media and e-learning provide a cost-effective means of reaching large widely-distributed communities and building their research capacity.
The session offers experiential advice on
- the strategies that could be adopted, particularly to support informal learning within communities
- the resources that are available and
- how these resources can be used to help build research capacity.
New Forms of Collaboration in Humanities ResearchShawn Day
This document discusses new forms of collaboration in humanities research enabled by technology. It outlines evidence that social scholarship is growing, including increased open access publishing and tools that support collaboration. Challenges to social scholarship include lack of recognition and concerns about intellectual property and publication quality. The document examines examples of collaborative projects like crowdsourcing transcription and open source development. It argues that applying principles of open access, participation and distribution can accelerate research by engaging communities in knowledge sharing.
Web 2.0 session for library staff - 2008 versionlearning20
This document discusses the concept of Web 2.0 and its potential impact for information professionals. It defines Web 2.0 as the second generation of web-based communities and services that aim to facilitate creativity, collaboration, and sharing among users. Some key Web 2.0 technologies discussed include blogs, wikis, RSS feeds, social bookmarking, social networking, podcasts/webcasts, and instant messaging. The document explores how libraries can use these technologies both to interact with and better serve their users.
This is a presentation that I will be giving at the Oct. 22-24, 2009 Interntaional Association of Business Communicators Southern Region Conference in Houston. Please check my blog or twitter feed for additional comments on engagement and community.
This document discusses the benefits and considerations of implementing a wiki for project management and collaboration. It provides an overview of what wikis are and how they can be used to improve communication, documentation, and knowledge sharing. It also shares lessons learned from implementing a wiki at Johns Hopkins University, including the need for adoption drivers, ease of use, and allowing organic growth of content. Wikis were found to make project staff more informed and enable faster, more efficient work through centralized information.
Lecture Notes Focuss Info Workshop Ghana Kwami Ahiabenu IiPenplusbytes
This document summarizes a workshop on using social media tools to facilitate online information and knowledge sharing through the creation of infostructures. It discusses key concepts like keywords, tags, hashtags and tag clouds. It also provides examples of social bookmarking tools like Delicious and microblogging platforms like Twitter. Finally, it discusses how to map roles, generate content and build collective online spaces to empower information sharing.
Lecture Notes Focuss Info Workshop Ghana Kwami Ahiabenu IiPenplusbytes
This document summarizes a workshop on using social media tools to facilitate online information sharing and knowledge building. It introduces key concepts like infostructures, hashtags, tags, and social bookmarking. It provides examples of social media tools for microblogging like Twitter and social bookmarking sites like Delicious. Finally, it discusses how these tools can be used to map roles, generate content and build collective infostructures within particular subject areas.
Wikis are online databases that allow users to add and edit content using a web browser. They enable collaboration and knowledge sharing within organizations. Wikis are used by companies for documentation, building online communities, collaborating with customers, maintaining FAQs and policies. While wikis provide advantages like collaboration and mobility, they also have disadvantages like potential disorganization, need for maintenance, and security issues. Overall, wikis are useful for sharing information but difficult to maintain and accuracy can be questionable.
Wikis are online databases that allow users to add and update content using a web browser. They enable collaboration and knowledge sharing. Organizations use wikis for documentation, building online communities, collaborating with customers, maintaining FAQs and policies. Some advantages of wikis include enabling document uploading and editing, tracking project progress, and accessibility across devices with an internet connection. However, wikis also have disadvantages such as potential disorganization if not properly maintained, learning challenges for new users, and security issues.
Wikis are online databases that allow users to add and update content using a web browser. They enable collaboration and knowledge sharing. Organizations use wikis for documentation, building online communities, collaborating with customers, maintaining FAQs and policies. Some advantages of wikis include enabling document uploading and editing, tracking project progress, and accessibility across devices with an internet connection. However, wikis also have disadvantages such as potential disorganization if not properly maintained, learning challenges for new users, and security issues.
Wikis are online databases that allow users to add and edit content using a web browser. They enable collaboration and knowledge sharing within organizations. Wikis are used by companies for documentation, building online communities, collaborating with customers, maintaining FAQs and policies. While wikis provide advantages like collaboration and mobility, they also have disadvantages like potential disorganization, need for maintenance, and security issues. Overall, wikis are useful for sharing information but difficult to maintain and information accuracy can be questionable.
The document discusses how libraries can use Web 2.0 tools to enhance information literacy, accessibility, and client interaction. It provides examples of how blogs, wikis, social bookmarking, podcasts, and RSS can help develop evaluation and communication skills, organize information, and foster collaboration both within libraries and among library users. While adoption of these tools presents some issues like moderation and technical barriers, the document advocates experimenting with Web 2.0 to see which applications most effectively meet libraries' needs.
Connecting Your Classroom to the Future: Predictions and PredicamentsKathy Schrock
This document discusses strategies for managing a connected classroom that embeds technology in the curriculum in a meaningful way. It recommends that teachers act as facilitators in a student-centered classroom with ample computing resources. It also stresses the importance of digital citizenship, having plans for when technology fails, and ensuring networked access to hardware and media-rich resources. Teachers must adapt to change and facilitate creative, "just-in-time" learning while respecting intellectual property rights.
Similar to Using Wikis In Marketing And Media Relations (20)
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How to Promote and Market Your Student Publication
Using Wikis In Marketing And Media Relations
1. Using Wikis in Marketing and Media Relations Presented by Dr. Kay L. Colley Assistant Professor Texas Wesleyan University See this presentation at http://kaycolley.wik.is / February 28, 2009
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3. Frame of reference The Communication Model Sender Receiver Frame of reference Feedback Message Channel Noise Noise Noise Noise Noise Noise Feedback
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10. Some examples Motorola http://www.motoqwiki.com/index.php?title=Motorola_Q_Wiki Intel http://wikimania2006.wikimedia.org/wiki/Proceedings:JB1 T-Mobile http://wiki.sidekick.com/? t=anon IBM http://www.ibm.com/developerworks/wikis/dashboard.action
11. Other wiki examples Ford http://wherearethejoneses.wikidot.com/set:home BearingPoint http://mike2.openmethodology.org/wiki/MIKE2.0_Methodology Better Homes and Gardens wiki http://wiki.bhgscrapbooksetc.com/?t=anon Intuit http://www.taxalmanac.org/index.php/Main_Page
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16. Food for thought Old thinking and old tactics die hard http://blogs.forrester.com/groundswell/2009/02/three-quarters.html http://www.prweekus.com/What-is-new-media-and-why-does-it-matter/article/127724
17. Questions How to reach me with questions, comments and complaints: E-mail—kcolley@txwes.edu Twitter— www.twitter.com/kaycolley Blog— www.kaycolley.blogspot.com Wiki for this presentation: http://kaycolley.wik.is/