- Smart Button is a web-based loyalty platform that helps organizations achieve business goals through a rewards network that aids in customer acquisition, retention, and increased profits. - The platform allows companies to differentiate customer groups, propose targeted offers and promotions, and interact with customers through features like surveys and message boards. - Analytics tools provide detailed customer insights to measure promotion efforts and identify trends for improving customer relationships.

1. Build Loyalty in
Customer Relationships
Smart Marketing and Customer Management
Smart Button is changing the rules of the game for web-based,
on-demand loyalty solutions. With more than 45 clients utilizing
‣ Differentiate groups and propose value-added offers, loyalty
our loyalty solution at hundreds of facilities worldwide, the Smart
rewards, promotions and communications relevant to your
Button Loyalty Platform delivers high value capabilities to
customers' lifestyles and interests
companies and organizations that engage in rewarding and
retaining their customers and
‣ Interactive features keep your patrons engaged: web site portal,
patrons.
survey questions, feedback mechanism, trivia questions,
We focus exclusively on a message boards, rewards store, and kiosks for above average
loyalty platform that delivers target marketing
great technology which
enables our clients to ‣ Email tools with bulk email capabilities
acquire, retain and increase
their membership and ‣ Built-in email templates or design your own
revenue.
‣ Add a survey question in seconds and view results in real-time
Smart Button has been
helping organizations achieve
‣ Identify and understand your customer with loyalty solution tools
their business goals by creating a revolutionary rewards network
that give you the ability to capture information that provides
that in turn helps with customer acquisition, customer retention
valuable insight into your members' interests, demographics
and increased profits.
and transaction history
Since its inception in 1994, Smart Button has quickly become an
‣ Measure, analyze and improve efforts – provide detailed
industry leader in the development and implementation of
analytics enabling you to measure promotions, identify trends
affordable loyalty marketing solutions and rewards programs for
and make group comparisons
clients in the sports, entertainment, leisure, gaming and retail
industries.
‣ CRM Plus – Capture demographic and transaction-based
DIY Loyalty behavior across multiple touch points. Track customer
transaction behavior and use information collected to generate
Smart Button provides you with everything needed to get your targeted communications, offers and incentives
loyalty program up and running with ease. We supply you with the
tools necessary to maintain your customer rewards program and ‣ Engage sponsors and foster sponsor relationships - Share
develop it even further. costs, add even more value to your program
Got an existing program? Work with another provider? Take a look ‣ Smart Button's clients see results daily:
at what Smart Button has to offer. It's a DIY loyalty marketing • Increase customer acquisition
application that is easy to maintain and manage on your own. • Increase customer spending
• Increase customer satisfaction
We've selected a few of our most requested features to
• Stimulate customer reactivation
demonstrate the simplicity of Smart Button's application.
• Maintain customer retention
• Increase customer referrals
‣ Set up a promotion in 30 seconds or less
• Increase frequency of spend
‣ Launch an email in less than 2 minutes
• Increase customer lifetime value
‣ Set up a new reward in 30 seconds
‣ Set up an email campaign in 2 minutes (or less)
‣ View analytics within seconds
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2. The Smart Button Difference -
Turn Customers into Revenue
Why We Are Different
Smart Button is an on-demand, web-based loyalty platform that provides the technology required for implementing and managing a
successful loyalty and rewards program without any additional staff or hardware.
Our technology, marketing and solutions driven platform provides a quot;best of classquot; loyalty platform to produce desired results such as
customer acquisition, customer retention and customer reactivation.
Smart Button delivers the most robust, cost effective loyalty marketing platform on the market. Built to be infinitely scalable and client (or
partner) directed, the Smart Button Loyalty Platform currently supports millions of patrons at hundreds of companies.
Credit Card
Analytics Transactions
(Visa, Mastercard)
Family and
Survey
Friends
Responses
Admission Clubs and
(Ticketmaster,
Descriptors
Paciolan)
Your View of Your
Customer
Retail
Concessions
Purchases
Promotions
Web Site
and
Customer Touch Points -
Portal
Incentives
The quot;Stickyquot; Factor
Kiosk Host
Station
Rewards
Direct Mail and
Privileges
Rewards
Email
Store