The document discusses a research report from Aberdeen Group that analyzed Smart Button's loyalty program solution. The report found that Smart Button offers a robust and configurable loyalty solution for various industries. Smart Button's approach involves effective workflows for all stages of a loyalty program, from planning to implementation, evaluation, and analysis. The document then describes Smart Button's loyalty platform, highlighting its various features for email marketing, customer relationship management, segmentation, online enrollment, targeted coupons, analytics, and more.