SlideShare a Scribd company logo
ElbitElbit SystemsSystems
Keys to Making Agile & CMMIKeys to Making Agile & CMMI
CompatibleCompatiblepp
22 Jan 2009 1Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
The KeysThe Keys
1. Understand that CMMI is not a standard,
development life cycle or something that can bedevelopment life cycle or something that can be
complied with.
2. Understand that CMMI is a model and how models
are used.
3. Understand what Institutionalization
(A lt ti ) i i CMMI(Acculturation) is in CMMI.
4 U d t d h t i lif th i l4. Understand how to simplify the appraisal.
22 Jan 2009 2Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
TopicsTopics
What CMMI is and isnā€™t.
What CMMI really is.
How to get yourself Institutionalized.
Making CMMI Agile.
22 Jan 2009 3Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
What theWhat theWhat theWhat the
CMMICMMI
is and isnā€™tis and isnā€™tis and isnā€™tis and isnā€™t
Definitions and MisconceptionsDefinitions and Misconceptions
22 Jan 2009 4Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
CMMI is a FRAMEWORKCMMI is a FRAMEWORK
Not a standard
Not a prescription
IS a description
CANNOT be cookie cutter (and still work well)
Does not require purchase of software or toolsDoes not require purchase of software or tools
Meant for process improvementMeant for process improvement,
not process compliance.
22 Jan 2009 5Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
Prescription vs.Prescription vs.
DescriptionDescription
Prescription:
ā€œTake twice daily before
Description:
See a doctor when youy
meals.ā€
Eat < 1800 Kcal/day
Exercise 500 Kcal/day
y
donā€™t like how you feel,
youā€™re not sure whatā€™s
wrong and you donā€™t knowExercise 500 Kcal/day
Sleep > 8 hr/night
Donā€™t Smoke
D ā€™t D i k t h
what else to do.
Take good care of yourself.
Eat right.
Donā€™t Drink too much
Donā€™t eat refined carbs
Donā€™t take life or yourself
g
Get exercise.
Get enough sleep.
Donā€™t abuse your bodytoo seriously. Don t abuse your body.
Reduce stress in your life.
22 Jan 2009 6Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
Improvement vs.Improvement vs.
ComplianceCompliance
Process Compliance =
Do the process this way.
Process Improvement =
h h ll k d ffDo things that will make a difference to your
company.
22 Jan 2009 7Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
It Is What It Isā€¦It Is What It Isā€¦
CMMI is:
A model
for creating business process improvement
systemssystems
for management ofg
development processes.
22 Jan 2009 8Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
Itā€™s Not What Itā€™s Notā€¦Itā€™s Not What Itā€™s Notā€¦
CMMI is NOT:
A life cycle
for developing products
or standards for
development processes.
22 Jan 2009 9Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
How we use ModelsHow we use Models
22 Jan 2009 10Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
Model Practices vs.Model Practices vs.
Your PracticesYour Practices
22 Jan 2009 11Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
Perception/Abuse of CMMIPerception/Abuse of CMMI
CMMI
Existing Processes
22-Jan-09 12Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
Whatā€™s ā€œRequiredā€?Whatā€™s ā€œRequiredā€?
Goals are REQUIRED
Practices are expected not requiredPractices are expected not required
Youā€™ve ā€˜gotā€™ to be doing ā€œsomethingā€ to be achieving a
goal.g
If you donā€™t already have good ideas for how to
achieve a goal, the practices are a good place to start.
Everything else is ā€œcommentaryā€
Which can be helpful if the goals or practices arenā€™t
self-explanatoryself-explanatory.
Donā€™t assume you and CMMI use terms the same
way.y
22 Jan 2009 13Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
Process Areas (PAs)Process Areas (PAs)
The Process Areas in CMMI describe how to improve
activities which take place in the PA:activities which take place in the PA:
Wherever
Whenever
However
they may occur in a given organization.
Each PA describes:
One set of goals and practices that make up the processg p p p
area: Specific Goals and Specific Practices
And one set of practices that are shared across all
process areas: Generic Goals and Generic Practicesprocess areas: Generic Goals and Generic Practices
22 Jan 2009 14Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
PAs are NOT Processes!PAs are NOT Processes!
Process Areas ARE NOT:
Processes or Process DescriptionsProcesses or Process Descriptions
Procedures
StandardsStandards
Forms or Formats
Collectively Exhaustive
Mutually Exclusive
The ā€œlastā€ word.
What you need to be doingā€¦
th ā€™ h t t d t i h t ā€™ d iā€¦theyā€™re what to do to improve what youā€™re doing.
22 Jan 2009 15Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
Specific Practices (SP)Specific Practices (SP)
What organizations are ā€œexpectedā€ to actually do
in order to achieve a Goal is describedin order to achieve a Goal is described
in some number of Specific Practices.
Goals have several practices.
The straightest line to achieving a goal is to perform
the practices.
The ā€œstraightest lineā€ may be a matter of perspective.
D t ti i i ht fDo not assume every practice is right for you.
22 Jan 2009 16Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
the CMMI waythe CMMI waythe CMMI waythe CMMI way
to getto get
InstitutionalizedInstitutionalizedInstitutionalizedInstitutionalized
Not what you think,Not what you think,
butbut
Not as ha d as hat o think eitheNot as ha d as hat o think eitheNot as hard as what you think either.Not as hard as what you think either.
22 Jan 2009 17Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
What isWhat is
Institutionalization?Institutionalization?
Letā€™s talk about products and projects for a moment.
Imagine youā€™re the PM/PLImagine you re the PM/PL.
What would be expected of you to manage the
product/project?product/project?
ā€¦
ā€¦
ā€¦
ā€¦
ā€¦
ā€™d jTreat your processes as youā€™d treat projects.
22 Jan 2009 18Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
SettingSetting--up anup an
Agile CMMIAgile CMMIAgile CMMIAgile CMMI
RealityReality--Based, Scalable, Agile,Based, Scalable, Agile,
Adaptive, Responsiveā€¦Adaptive, Responsiveā€¦p , pp , p
22 Jan 2009 19Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
OptimizationOptimization
O i i d O i i d
Extreme Extreme
Optimized Optimized
Core
CMMI
P i i l
Core
Agile
Principles
Core
Agile
P i i l PrinciplesPrinciplesPrinciples
22 Jan 2009 20Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
Simplifying the AppraisalSimplifying the Appraisal
Appraisals require 3 forms of objective evidence per
practice per instance (project):practice per instance (project):
1 Direct
+ Either
1 Indirect or
1 Affirmation
ā€œObjective Evidenceā€ ā‰  Documentation!
ā€œProof-in-puddingā€ is GOOD!
22 Jan 2009 21Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
More AppraisalMore Appraisal
SimplificationSimplification
SCAMPI training is misleading.
Assumes a specific instantiation of required practicesAssumes a specific instantiation of required practices.
Discourages collaboration.
Major on-site activities:
Artifact review.
Affirmations.
Findings Validation.
Can be done simultaneously and collaboratively.
22 Jan 2009 22Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
Assumptions & ApproachAssumptions & Approach
Youā€™re already successful.
Your people know how to deliver working productsYour people know how to deliver working products.
Youā€™re doing *something* right!
Each CMMI practice seeks to avoid some risk.Each CMMI practice seeks to avoid some risk.
Successful companies know how to avoid those
risks.
If we seek what your people are doing to avoid the
same risks, we can map what theyā€™re doing to CMMI.
Identify your working practicesIdentify your working practices.
If there are gaps, you probably could use the
improvement.p o e e t
22 Jan 2009 23Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
Insteadā€¦Insteadā€¦
Process SolutioneeringTM
Cascading Life Cyclesā„¢
Patent Pending
Expectation/BizDev/Corporate Life CycleExpectation/BizDev/Corporate Life Cycle
Engagement/Management/Technical
Life Cycle
(menu)
Engagement/Management/Technical
Life Cycle
(menu)
CMMI
Process Areas
CMMI
Process Areas
Daily
Management
Daily
Management
22 Jan 2009 24Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
Key FeatureKey Feature
Process definition/description documents define
where in YOUR reality practices take placewhere in YOUR reality practices take place.
Expectation/BizDev/Corporate Life Cycle
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.
Expectation/BizDev/Corporate Life Cycle
Engagement/Management/Technical
Life Cycle
(menu)
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.
Engagement/Management/Technical
Life Cycle
(menu)
Particular
Process
CMMI
Process Areas
CMMI
Process Areas
Daily
Management
The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again.
Daily
Management
Area
Process
Descriptions
22 Jan 2009 25Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
Use a Quality ManualUse a Quality Manual
Explains how on each project,
all company Processes:
are planned-out and tailoredare planned out and tailored
from a single set of company
processes
are assigned as someoneā€™s
responsibility
are provided resources to be
done
are assured of having people
trained in them
h h i k d
Quality
Manual
have their work products
configuration controlled
involve relevant stakeholders
are monitored & controlled
bj ti l l t dare objectively evaluated
against applicable standards,
have performance reviewed
with higher management, and
incorporate lessons learnedincorporate lessons learned
for improvement
22 Jan 2009 26Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
Summary 2Summary 2
Requirements
CMMI Happens Here:
Requirements
Management
Project
Planning
Templates
Planning
Project Monitoring
& Control Engineering
Measurement
& Analysis
Engineering
Life Cycle
Process & Product
Quality Assurance
Backlogs &
Peer Reviews
22 Jan 2009 27Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
Configuration
Management
Peer Reviews
Whatā€™s Not HereWhatā€™s Not Here
Templates
Engineering
Particular
Process
Area
Engineering
Life Cycle
Process
Descriptions
Backlogs &
Peer Reviews
22 Jan 2009 28Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
Peer Reviews
At the AppraisalAt the Appraisal
Templates
E i i
Process
Implementation
I di tEngineering
Life Cycle
Indicator
Descriptions
come from here:
Backlogs &
Peer Reviews
22 Jan 2009 29Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
Peer Reviews
Is itIs it thatthat easy?easy?
Less Disruption and More Productivity Requires:
More up-front process design.More up front process design.
Deep understanding of Company Context:
Technology
P ocesses/P acticesProcesses/Practices
Culture
Project types and style
C tCustomers
Deep understanding of CMMI.
Deep understanding of SCAMPI process.p g p
More work by the appraiser.
Lasting results and real ROI require
real investment and real discipline.
22 Jan 2009 30Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
Agile + CMMIAgile + CMMI
CMMI withCMMI with AgileAgile
Keys to Making CMMIKeys to Making CMMI AgileAgiley gy g gg
22 Jan 2009 31Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
Supposeā€¦Supposeā€¦
CMMI was about process management,
not development processesnot development processes.
Agile could account for non-development activities.g e cou d accou t o o de e op e t act t es
Everything that takes time.
CMMI practices avoid risks everyone wants to avoid.
Agile practices work towards project success and
client delight.
22 Jan 2009 32Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
Agile Ideals?Agile Ideals?
Empowered development teams.
Account for everything that takes time.
Manage the processes, not the people.Manage the processes, not the people.
Bureaucracy doesnā€™t work:
Are they incompetent?
Do they lack discipline?
Does Agile work w/either?
Go Native! Speak the local language.p g g
22 Jan 2009 33Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
Keys to MakingKeys to Making
CMMI ā€œAgileā€CMMI ā€œAgileā€
Reality-Based Process Descriptions and Life Cycles
Process Solutions not Process Compliance
Non-Sequential Process FlowsNon Sequential Process Flows
Non-Prescriptive Process Management
Getting ā€œthe right people on the bus.ā€*
Use ā€œrisk-avoidance-speakā€ not ā€œmodel-speakā€p p
Focus on Customer/Productivity/Profit/ROI
(NOT !)(NOT process!)
22 Jan 2009 34Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
*Jim Collins, Good to Great
Questions?Questions?
22 Jan 2009 35Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED

More Related Content

What's hot

Becoming an Effective Product Owner
Becoming an Effective Product OwnerBecoming an Effective Product Owner
Becoming an Effective Product Owner
Mike Cohn
Ā 
Agile Product Management
Agile Product ManagementAgile Product Management
Agile Product Management
Mike Cohn
Ā 
Michael kennedy set-based decision making taming system complexity
Michael kennedy   set-based decision making taming system complexityMichael kennedy   set-based decision making taming system complexity
Michael kennedy set-based decision making taming system complexity
AGILEMinds
Ā 

What's hot (14)

ROI at the bug factory - Goldratt & throughput (2004)
ROI at the bug factory - Goldratt & throughput (2004)ROI at the bug factory - Goldratt & throughput (2004)
ROI at the bug factory - Goldratt & throughput (2004)
Ā 
4201 inter connect17-devopstransformation
4201 inter connect17-devopstransformation4201 inter connect17-devopstransformation
4201 inter connect17-devopstransformation
Ā 
Becoming an Effective Product Owner
Becoming an Effective Product OwnerBecoming an Effective Product Owner
Becoming an Effective Product Owner
Ā 
Agile Introduction
Agile IntroductionAgile Introduction
Agile Introduction
Ā 
Hybrid Development Methodology in a Regulated World
Hybrid Development Methodology in a Regulated WorldHybrid Development Methodology in a Regulated World
Hybrid Development Methodology in a Regulated World
Ā 
Agile Product Management
Agile Product ManagementAgile Product Management
Agile Product Management
Ā 
Testing in an Agile Context 2011
Testing in an Agile Context 2011Testing in an Agile Context 2011
Testing in an Agile Context 2011
Ā 
Workshop Business Value Engineering Mar 2010
Workshop Business Value Engineering Mar 2010Workshop Business Value Engineering Mar 2010
Workshop Business Value Engineering Mar 2010
Ā 
Simplicity (Agile Tour 2011 China) - Bill Li
Simplicity (Agile Tour 2011 China) - Bill LiSimplicity (Agile Tour 2011 China) - Bill Li
Simplicity (Agile Tour 2011 China) - Bill Li
Ā 
Design Myths in Enterprise Software
Design Myths in Enterprise SoftwareDesign Myths in Enterprise Software
Design Myths in Enterprise Software
Ā 
The Technical Debt Trap - Michael "Doc" Norton
The Technical Debt Trap - Michael "Doc" NortonThe Technical Debt Trap - Michael "Doc" Norton
The Technical Debt Trap - Michael "Doc" Norton
Ā 
Michael kennedy set-based decision making taming system complexity
Michael kennedy   set-based decision making taming system complexityMichael kennedy   set-based decision making taming system complexity
Michael kennedy set-based decision making taming system complexity
Ā 
Lean and the Extended Value Stream
Lean and the Extended Value StreamLean and the Extended Value Stream
Lean and the Extended Value Stream
Ā 
Towards a Push-Button Release
Towards a Push-Button ReleaseTowards a Push-Button Release
Towards a Push-Button Release
Ā 

Viewers also liked

Agile and CMMI
Agile and CMMIAgile and CMMI
Agile and CMMI
Agileee
Ā 
Thailand SPIN Day 2014: ąø”ąø“ąø•ąø£ ąøØąø±ąø•ąø£ąø¹ ąø«ąø£ąø·ąø­ąø„ąø§ąø²ąø”ą¹„ąø”ą¹ˆąø£ąø¹ą¹‰ąø•ą¹ˆąø²ąø‡ąø«ąø²ąøąø—ąøµą¹ˆąø«ąø„ąø­ąøą¹€ąø£ąø² (29/5/2557...
Thailand SPIN Day 2014: ąø”ąø“ąø•ąø£ ąøØąø±ąø•ąø£ąø¹ ąø«ąø£ąø·ąø­ąø„ąø§ąø²ąø”ą¹„ąø”ą¹ˆąø£ąø¹ą¹‰ąø•ą¹ˆąø²ąø‡ąø«ąø²ąøąø—ąøµą¹ˆąø«ąø„ąø­ąøą¹€ąø£ąø² (29/5/2557...Thailand SPIN Day 2014: ąø”ąø“ąø•ąø£ ąøØąø±ąø•ąø£ąø¹ ąø«ąø£ąø·ąø­ąø„ąø§ąø²ąø”ą¹„ąø”ą¹ˆąø£ąø¹ą¹‰ąø•ą¹ˆąø²ąø‡ąø«ąø²ąøąø—ąøµą¹ˆąø«ąø„ąø­ąøą¹€ąø£ąø² (29/5/2557...
Thailand SPIN Day 2014: ąø”ąø“ąø•ąø£ ąøØąø±ąø•ąø£ąø¹ ąø«ąø£ąø·ąø­ąø„ąø§ąø²ąø”ą¹„ąø”ą¹ˆąø£ąø¹ą¹‰ąø•ą¹ˆąø²ąø‡ąø«ąø²ąøąø—ąøµą¹ˆąø«ąø„ąø­ąøą¹€ąø£ąø² (29/5/2557...
Apple Taton
Ā 

Viewers also liked (15)

CMMI Agile Mapping
CMMI Agile MappingCMMI Agile Mapping
CMMI Agile Mapping
Ā 
Agile and CMMI: Yes, They Can Work Together
Agile and CMMI: Yes, They Can Work TogetherAgile and CMMI: Yes, They Can Work Together
Agile and CMMI: Yes, They Can Work Together
Ā 
Agile and CMMI
Agile and CMMIAgile and CMMI
Agile and CMMI
Ā 
A comparative study of process templates in team
A comparative study of process templates in teamA comparative study of process templates in team
A comparative study of process templates in team
Ā 
Agile And Cmmi
Agile And CmmiAgile And Cmmi
Agile And Cmmi
Ā 
RIPPLE 2014: "Be Agile in a CMMI level 5 World"
RIPPLE 2014: "Be Agile in a CMMI level 5 World"RIPPLE 2014: "Be Agile in a CMMI level 5 World"
RIPPLE 2014: "Be Agile in a CMMI level 5 World"
Ā 
CMMI with Agile - Contradict or Complement
CMMI with Agile - Contradict or ComplementCMMI with Agile - Contradict or Complement
CMMI with Agile - Contradict or Complement
Ā 
AGILE PORTUGAL 2016: Adopted agile in a CMMI L5 enterprise: what were the fin...
AGILE PORTUGAL 2016: Adopted agile in a CMMI L5 enterprise: what were the fin...AGILE PORTUGAL 2016: Adopted agile in a CMMI L5 enterprise: what were the fin...
AGILE PORTUGAL 2016: Adopted agile in a CMMI L5 enterprise: what were the fin...
Ā 
Agile An Evolutive Approach From Cmmi Iso
Agile   An Evolutive Approach From Cmmi    IsoAgile   An Evolutive Approach From Cmmi    Iso
Agile An Evolutive Approach From Cmmi Iso
Ā 
Thailand SPIN Day 2014: ąø”ąø“ąø•ąø£ ąøØąø±ąø•ąø£ąø¹ ąø«ąø£ąø·ąø­ąø„ąø§ąø²ąø”ą¹„ąø”ą¹ˆąø£ąø¹ą¹‰ąø•ą¹ˆąø²ąø‡ąø«ąø²ąøąø—ąøµą¹ˆąø«ąø„ąø­ąøą¹€ąø£ąø² (29/5/2557...
Thailand SPIN Day 2014: ąø”ąø“ąø•ąø£ ąøØąø±ąø•ąø£ąø¹ ąø«ąø£ąø·ąø­ąø„ąø§ąø²ąø”ą¹„ąø”ą¹ˆąø£ąø¹ą¹‰ąø•ą¹ˆąø²ąø‡ąø«ąø²ąøąø—ąøµą¹ˆąø«ąø„ąø­ąøą¹€ąø£ąø² (29/5/2557...Thailand SPIN Day 2014: ąø”ąø“ąø•ąø£ ąøØąø±ąø•ąø£ąø¹ ąø«ąø£ąø·ąø­ąø„ąø§ąø²ąø”ą¹„ąø”ą¹ˆąø£ąø¹ą¹‰ąø•ą¹ˆąø²ąø‡ąø«ąø²ąøąø—ąøµą¹ˆąø«ąø„ąø­ąøą¹€ąø£ąø² (29/5/2557...
Thailand SPIN Day 2014: ąø”ąø“ąø•ąø£ ąøØąø±ąø•ąø£ąø¹ ąø«ąø£ąø·ąø­ąø„ąø§ąø²ąø”ą¹„ąø”ą¹ˆąø£ąø¹ą¹‰ąø•ą¹ˆąø²ąø‡ąø«ąø²ąøąø—ąøµą¹ˆąø«ąø„ąø­ąøą¹€ąø£ąø² (29/5/2557...
Ā 
SCRUM + CMMI = SCRUMMI?
SCRUM + CMMI = SCRUMMI?SCRUM + CMMI = SCRUMMI?
SCRUM + CMMI = SCRUMMI?
Ā 
Agile Scrum CMMI
Agile Scrum CMMIAgile Scrum CMMI
Agile Scrum CMMI
Ā 
Cmmi with Agile - Demystified
Cmmi with Agile - DemystifiedCmmi with Agile - Demystified
Cmmi with Agile - Demystified
Ā 
Agile Methodology
Agile MethodologyAgile Methodology
Agile Methodology
Ā 
Agile Methodologies
Agile MethodologiesAgile Methodologies
Agile Methodologies
Ā 

Similar to Keys to Making CMMI and Agile Compatible

ThoughtWorks Quarterly Technology Briefing, London, September 2009
ThoughtWorks Quarterly Technology Briefing, London, September 2009ThoughtWorks Quarterly Technology Briefing, London, September 2009
ThoughtWorks Quarterly Technology Briefing, London, September 2009
Thoughtworks
Ā 
Intalio Project Dogfood And Doubleshot
Intalio Project Dogfood And DoubleshotIntalio Project Dogfood And Doubleshot
Intalio Project Dogfood And Doubleshot
Tomoaki Sawada
Ā 
Corticon Unum Success Story
Corticon Unum Success StoryCorticon Unum Success Story
Corticon Unum Success Story
Corticon
Ā 
Impact 2014 - enabling an intelligent enterprise theory and practice
Impact 2014 -  enabling an intelligent enterprise theory and practiceImpact 2014 -  enabling an intelligent enterprise theory and practice
Impact 2014 - enabling an intelligent enterprise theory and practice
Andrew Coleman
Ā 
OpenNTF.org: Celebrating 10 years of community driven open source (Speedgeeki...
OpenNTF.org: Celebrating 10 years of community driven open source (Speedgeeki...OpenNTF.org: Celebrating 10 years of community driven open source (Speedgeeki...
OpenNTF.org: Celebrating 10 years of community driven open source (Speedgeeki...
John Head
Ā 
Samm presentation full
Samm presentation fullSamm presentation full
Samm presentation full
Ivan Winter
Ā 

Similar to Keys to Making CMMI and Agile Compatible (20)

Values, Principles & Practices (of Performance Improvement)
Values, Principles & Practices (of Performance Improvement)Values, Principles & Practices (of Performance Improvement)
Values, Principles & Practices (of Performance Improvement)
Ā 
Love And Marriage: CMMI and Agile Need Each Other
Love And Marriage: CMMI and Agile Need Each OtherLove And Marriage: CMMI and Agile Need Each Other
Love And Marriage: CMMI and Agile Need Each Other
Ā 
PureApp Hybrid Cloud Jonathan Langley Presentation 11th September 2014
PureApp Hybrid Cloud Jonathan Langley Presentation 11th September 2014PureApp Hybrid Cloud Jonathan Langley Presentation 11th September 2014
PureApp Hybrid Cloud Jonathan Langley Presentation 11th September 2014
Ā 
Lean Software Development Alan Shalloway
Lean Software Development   Alan ShallowayLean Software Development   Alan Shalloway
Lean Software Development Alan Shalloway
Ā 
ThoughtWorks Quarterly Technology Briefing, London, September 2009
ThoughtWorks Quarterly Technology Briefing, London, September 2009ThoughtWorks Quarterly Technology Briefing, London, September 2009
ThoughtWorks Quarterly Technology Briefing, London, September 2009
Ā 
OBI Analytics in IBM
OBI Analytics in IBMOBI Analytics in IBM
OBI Analytics in IBM
Ā 
Manufacturing operation
Manufacturing operationManufacturing operation
Manufacturing operation
Ā 
IBM Standards Principles
IBM Standards PrinciplesIBM Standards Principles
IBM Standards Principles
Ā 
Intalio Project Dogfood And Doubleshot
Intalio Project Dogfood And DoubleshotIntalio Project Dogfood And Doubleshot
Intalio Project Dogfood And Doubleshot
Ā 
APN Auckland Event 9 - Scrum 101, Unleashing the Theory
APN Auckland Event 9 - Scrum 101, Unleashing the TheoryAPN Auckland Event 9 - Scrum 101, Unleashing the Theory
APN Auckland Event 9 - Scrum 101, Unleashing the Theory
Ā 
Corticon Unum Success Story
Corticon Unum Success StoryCorticon Unum Success Story
Corticon Unum Success Story
Ā 
Impact 2014 - enabling an intelligent enterprise theory and practice
Impact 2014 -  enabling an intelligent enterprise theory and practiceImpact 2014 -  enabling an intelligent enterprise theory and practice
Impact 2014 - enabling an intelligent enterprise theory and practice
Ā 
Toyota
ToyotaToyota
Toyota
Ā 
Maven Application Lifecycle Management for Alfresco
Maven Application Lifecycle Management for AlfrescoMaven Application Lifecycle Management for Alfresco
Maven Application Lifecycle Management for Alfresco
Ā 
OpenNTF.org: Celebrating 10 years of community driven open source (Speedgeeki...
OpenNTF.org: Celebrating 10 years of community driven open source (Speedgeeki...OpenNTF.org: Celebrating 10 years of community driven open source (Speedgeeki...
OpenNTF.org: Celebrating 10 years of community driven open source (Speedgeeki...
Ā 
Simple Explanation of excellent Asset Management
Simple Explanation of excellent Asset ManagementSimple Explanation of excellent Asset Management
Simple Explanation of excellent Asset Management
Ā 
Samm presentation full
Samm presentation fullSamm presentation full
Samm presentation full
Ā 
Continuous Delivery in the Enterprise
Continuous Delivery in the EnterpriseContinuous Delivery in the Enterprise
Continuous Delivery in the Enterprise
Ā 
Creatively Applying CMMI for Services in a Very Small Consulting Firm
Creatively Applying CMMI for Services in a Very Small Consulting FirmCreatively Applying CMMI for Services in a Very Small Consulting Firm
Creatively Applying CMMI for Services in a Very Small Consulting Firm
Ā 
Dream2
Dream2Dream2
Dream2
Ā 

Recently uploaded

anas about venice for grade 6f about venice
anas about venice for grade 6f about veniceanas about venice for grade 6f about venice
anas about venice for grade 6f about venice
anasabutalha2013
Ā 

Recently uploaded (20)

Easy Way to Download and Set Up Gen TDS Software on Your Computer
Easy Way to Download and Set Up Gen TDS Software on Your ComputerEasy Way to Download and Set Up Gen TDS Software on Your Computer
Easy Way to Download and Set Up Gen TDS Software on Your Computer
Ā 
falcon-invoice-discounting-a-premier-platform-for-investors-in-india
falcon-invoice-discounting-a-premier-platform-for-investors-in-indiafalcon-invoice-discounting-a-premier-platform-for-investors-in-india
falcon-invoice-discounting-a-premier-platform-for-investors-in-india
Ā 
TriStar Gold Corporate Presentation May 2024
TriStar Gold Corporate Presentation May 2024TriStar Gold Corporate Presentation May 2024
TriStar Gold Corporate Presentation May 2024
Ā 
April 2024 Nostalgia Products Newsletter
April 2024 Nostalgia Products NewsletterApril 2024 Nostalgia Products Newsletter
April 2024 Nostalgia Products Newsletter
Ā 
Luxury Artificial Plants Dubai | Plants in KSA, UAE | Shajara
Luxury Artificial Plants Dubai | Plants in KSA, UAE | ShajaraLuxury Artificial Plants Dubai | Plants in KSA, UAE | Shajara
Luxury Artificial Plants Dubai | Plants in KSA, UAE | Shajara
Ā 
anas about venice for grade 6f about venice
anas about venice for grade 6f about veniceanas about venice for grade 6f about venice
anas about venice for grade 6f about venice
Ā 
LinkedIn Masterclass Techweek 2024 v4.1.pptx
LinkedIn Masterclass Techweek 2024 v4.1.pptxLinkedIn Masterclass Techweek 2024 v4.1.pptx
LinkedIn Masterclass Techweek 2024 v4.1.pptx
Ā 
sales plan presentation by mckinsey alum
sales plan presentation by mckinsey alumsales plan presentation by mckinsey alum
sales plan presentation by mckinsey alum
Ā 
Event Report - IBM Think 2024 - It is all about AI and hybrid
Event Report - IBM Think 2024 - It is all about AI and hybridEvent Report - IBM Think 2024 - It is all about AI and hybrid
Event Report - IBM Think 2024 - It is all about AI and hybrid
Ā 
IPTV Subscription UK: Your Guide to Choosing the Best Service
IPTV Subscription UK: Your Guide to Choosing the Best ServiceIPTV Subscription UK: Your Guide to Choosing the Best Service
IPTV Subscription UK: Your Guide to Choosing the Best Service
Ā 
Cracking the Change Management Code Main New.pptx
Cracking the Change Management Code Main New.pptxCracking the Change Management Code Main New.pptx
Cracking the Change Management Code Main New.pptx
Ā 
What are the main advantages of using HR recruiter services.pdf
What are the main advantages of using HR recruiter services.pdfWhat are the main advantages of using HR recruiter services.pdf
What are the main advantages of using HR recruiter services.pdf
Ā 
Improving profitability for small business
Improving profitability for small businessImproving profitability for small business
Improving profitability for small business
Ā 
HR and Employment law update: May 2024.
HR and Employment law update:  May 2024.HR and Employment law update:  May 2024.
HR and Employment law update: May 2024.
Ā 
Lookback Analysis
Lookback AnalysisLookback Analysis
Lookback Analysis
Ā 
Indiaā€™s Recommended Women Surgeons to Watch in 2024.pdf
Indiaā€™s Recommended Women Surgeons to Watch in 2024.pdfIndiaā€™s Recommended Women Surgeons to Watch in 2024.pdf
Indiaā€™s Recommended Women Surgeons to Watch in 2024.pdf
Ā 
Hyundai capital 2024 1quarter Earnings release
Hyundai capital 2024 1quarter Earnings releaseHyundai capital 2024 1quarter Earnings release
Hyundai capital 2024 1quarter Earnings release
Ā 
8 Questions B2B Commercial Teams Can Ask To Help Product Discovery
8 Questions B2B Commercial Teams Can Ask To Help Product Discovery8 Questions B2B Commercial Teams Can Ask To Help Product Discovery
8 Questions B2B Commercial Teams Can Ask To Help Product Discovery
Ā 
How to Maintain Healthy Life style.pptx
How to Maintain  Healthy Life style.pptxHow to Maintain  Healthy Life style.pptx
How to Maintain Healthy Life style.pptx
Ā 
Global Interconnection Group Joint Venture[960] (1).pdf
Global Interconnection Group Joint Venture[960] (1).pdfGlobal Interconnection Group Joint Venture[960] (1).pdf
Global Interconnection Group Joint Venture[960] (1).pdf
Ā 

Keys to Making CMMI and Agile Compatible

  • 1. ElbitElbit SystemsSystems Keys to Making Agile & CMMIKeys to Making Agile & CMMI CompatibleCompatiblepp 22 Jan 2009 1Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 2. The KeysThe Keys 1. Understand that CMMI is not a standard, development life cycle or something that can bedevelopment life cycle or something that can be complied with. 2. Understand that CMMI is a model and how models are used. 3. Understand what Institutionalization (A lt ti ) i i CMMI(Acculturation) is in CMMI. 4 U d t d h t i lif th i l4. Understand how to simplify the appraisal. 22 Jan 2009 2Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 3. TopicsTopics What CMMI is and isnā€™t. What CMMI really is. How to get yourself Institutionalized. Making CMMI Agile. 22 Jan 2009 3Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 4. What theWhat theWhat theWhat the CMMICMMI is and isnā€™tis and isnā€™tis and isnā€™tis and isnā€™t Definitions and MisconceptionsDefinitions and Misconceptions 22 Jan 2009 4Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 5. CMMI is a FRAMEWORKCMMI is a FRAMEWORK Not a standard Not a prescription IS a description CANNOT be cookie cutter (and still work well) Does not require purchase of software or toolsDoes not require purchase of software or tools Meant for process improvementMeant for process improvement, not process compliance. 22 Jan 2009 5Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 6. Prescription vs.Prescription vs. DescriptionDescription Prescription: ā€œTake twice daily before Description: See a doctor when youy meals.ā€ Eat < 1800 Kcal/day Exercise 500 Kcal/day y donā€™t like how you feel, youā€™re not sure whatā€™s wrong and you donā€™t knowExercise 500 Kcal/day Sleep > 8 hr/night Donā€™t Smoke D ā€™t D i k t h what else to do. Take good care of yourself. Eat right. Donā€™t Drink too much Donā€™t eat refined carbs Donā€™t take life or yourself g Get exercise. Get enough sleep. Donā€™t abuse your bodytoo seriously. Don t abuse your body. Reduce stress in your life. 22 Jan 2009 6Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 7. Improvement vs.Improvement vs. ComplianceCompliance Process Compliance = Do the process this way. Process Improvement = h h ll k d ffDo things that will make a difference to your company. 22 Jan 2009 7Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 8. It Is What It Isā€¦It Is What It Isā€¦ CMMI is: A model for creating business process improvement systemssystems for management ofg development processes. 22 Jan 2009 8Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 9. Itā€™s Not What Itā€™s Notā€¦Itā€™s Not What Itā€™s Notā€¦ CMMI is NOT: A life cycle for developing products or standards for development processes. 22 Jan 2009 9Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 10. How we use ModelsHow we use Models 22 Jan 2009 10Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 11. Model Practices vs.Model Practices vs. Your PracticesYour Practices 22 Jan 2009 11Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 12. Perception/Abuse of CMMIPerception/Abuse of CMMI CMMI Existing Processes 22-Jan-09 12Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 13. Whatā€™s ā€œRequiredā€?Whatā€™s ā€œRequiredā€? Goals are REQUIRED Practices are expected not requiredPractices are expected not required Youā€™ve ā€˜gotā€™ to be doing ā€œsomethingā€ to be achieving a goal.g If you donā€™t already have good ideas for how to achieve a goal, the practices are a good place to start. Everything else is ā€œcommentaryā€ Which can be helpful if the goals or practices arenā€™t self-explanatoryself-explanatory. Donā€™t assume you and CMMI use terms the same way.y 22 Jan 2009 13Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 14. Process Areas (PAs)Process Areas (PAs) The Process Areas in CMMI describe how to improve activities which take place in the PA:activities which take place in the PA: Wherever Whenever However they may occur in a given organization. Each PA describes: One set of goals and practices that make up the processg p p p area: Specific Goals and Specific Practices And one set of practices that are shared across all process areas: Generic Goals and Generic Practicesprocess areas: Generic Goals and Generic Practices 22 Jan 2009 14Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 15. PAs are NOT Processes!PAs are NOT Processes! Process Areas ARE NOT: Processes or Process DescriptionsProcesses or Process Descriptions Procedures StandardsStandards Forms or Formats Collectively Exhaustive Mutually Exclusive The ā€œlastā€ word. What you need to be doingā€¦ th ā€™ h t t d t i h t ā€™ d iā€¦theyā€™re what to do to improve what youā€™re doing. 22 Jan 2009 15Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 16. Specific Practices (SP)Specific Practices (SP) What organizations are ā€œexpectedā€ to actually do in order to achieve a Goal is describedin order to achieve a Goal is described in some number of Specific Practices. Goals have several practices. The straightest line to achieving a goal is to perform the practices. The ā€œstraightest lineā€ may be a matter of perspective. D t ti i i ht fDo not assume every practice is right for you. 22 Jan 2009 16Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 17. the CMMI waythe CMMI waythe CMMI waythe CMMI way to getto get InstitutionalizedInstitutionalizedInstitutionalizedInstitutionalized Not what you think,Not what you think, butbut Not as ha d as hat o think eitheNot as ha d as hat o think eitheNot as hard as what you think either.Not as hard as what you think either. 22 Jan 2009 17Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 18. What isWhat is Institutionalization?Institutionalization? Letā€™s talk about products and projects for a moment. Imagine youā€™re the PM/PLImagine you re the PM/PL. What would be expected of you to manage the product/project?product/project? ā€¦ ā€¦ ā€¦ ā€¦ ā€¦ ā€™d jTreat your processes as youā€™d treat projects. 22 Jan 2009 18Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 19. SettingSetting--up anup an Agile CMMIAgile CMMIAgile CMMIAgile CMMI RealityReality--Based, Scalable, Agile,Based, Scalable, Agile, Adaptive, Responsiveā€¦Adaptive, Responsiveā€¦p , pp , p 22 Jan 2009 19Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 20. OptimizationOptimization O i i d O i i d Extreme Extreme Optimized Optimized Core CMMI P i i l Core Agile Principles Core Agile P i i l PrinciplesPrinciplesPrinciples 22 Jan 2009 20Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 21. Simplifying the AppraisalSimplifying the Appraisal Appraisals require 3 forms of objective evidence per practice per instance (project):practice per instance (project): 1 Direct + Either 1 Indirect or 1 Affirmation ā€œObjective Evidenceā€ ā‰  Documentation! ā€œProof-in-puddingā€ is GOOD! 22 Jan 2009 21Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 22. More AppraisalMore Appraisal SimplificationSimplification SCAMPI training is misleading. Assumes a specific instantiation of required practicesAssumes a specific instantiation of required practices. Discourages collaboration. Major on-site activities: Artifact review. Affirmations. Findings Validation. Can be done simultaneously and collaboratively. 22 Jan 2009 22Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 23. Assumptions & ApproachAssumptions & Approach Youā€™re already successful. Your people know how to deliver working productsYour people know how to deliver working products. Youā€™re doing *something* right! Each CMMI practice seeks to avoid some risk.Each CMMI practice seeks to avoid some risk. Successful companies know how to avoid those risks. If we seek what your people are doing to avoid the same risks, we can map what theyā€™re doing to CMMI. Identify your working practicesIdentify your working practices. If there are gaps, you probably could use the improvement.p o e e t 22 Jan 2009 23Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 24. Insteadā€¦Insteadā€¦ Process SolutioneeringTM Cascading Life Cyclesā„¢ Patent Pending Expectation/BizDev/Corporate Life CycleExpectation/BizDev/Corporate Life Cycle Engagement/Management/Technical Life Cycle (menu) Engagement/Management/Technical Life Cycle (menu) CMMI Process Areas CMMI Process Areas Daily Management Daily Management 22 Jan 2009 24Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 25. Key FeatureKey Feature Process definition/description documents define where in YOUR reality practices take placewhere in YOUR reality practices take place. Expectation/BizDev/Corporate Life Cycle The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Expectation/BizDev/Corporate Life Cycle Engagement/Management/Technical Life Cycle (menu) The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Engagement/Management/Technical Life Cycle (menu) Particular Process CMMI Process Areas CMMI Process Areas Daily Management The image cannot be displayed. Your computer may not have enough memory to open the image, or the image may have been corrupted. Restart your computer, and then open the file again. If the red x still appears, you may have to delete the image and then insert it again. Daily Management Area Process Descriptions 22 Jan 2009 25Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 26. Use a Quality ManualUse a Quality Manual Explains how on each project, all company Processes: are planned-out and tailoredare planned out and tailored from a single set of company processes are assigned as someoneā€™s responsibility are provided resources to be done are assured of having people trained in them h h i k d Quality Manual have their work products configuration controlled involve relevant stakeholders are monitored & controlled bj ti l l t dare objectively evaluated against applicable standards, have performance reviewed with higher management, and incorporate lessons learnedincorporate lessons learned for improvement 22 Jan 2009 26Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 27. Summary 2Summary 2 Requirements CMMI Happens Here: Requirements Management Project Planning Templates Planning Project Monitoring & Control Engineering Measurement & Analysis Engineering Life Cycle Process & Product Quality Assurance Backlogs & Peer Reviews 22 Jan 2009 27Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED Configuration Management Peer Reviews
  • 28. Whatā€™s Not HereWhatā€™s Not Here Templates Engineering Particular Process Area Engineering Life Cycle Process Descriptions Backlogs & Peer Reviews 22 Jan 2009 28Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED Peer Reviews
  • 29. At the AppraisalAt the Appraisal Templates E i i Process Implementation I di tEngineering Life Cycle Indicator Descriptions come from here: Backlogs & Peer Reviews 22 Jan 2009 29Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED Peer Reviews
  • 30. Is itIs it thatthat easy?easy? Less Disruption and More Productivity Requires: More up-front process design.More up front process design. Deep understanding of Company Context: Technology P ocesses/P acticesProcesses/Practices Culture Project types and style C tCustomers Deep understanding of CMMI. Deep understanding of SCAMPI process.p g p More work by the appraiser. Lasting results and real ROI require real investment and real discipline. 22 Jan 2009 30Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 31. Agile + CMMIAgile + CMMI CMMI withCMMI with AgileAgile Keys to Making CMMIKeys to Making CMMI AgileAgiley gy g gg 22 Jan 2009 31Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 32. Supposeā€¦Supposeā€¦ CMMI was about process management, not development processesnot development processes. Agile could account for non-development activities.g e cou d accou t o o de e op e t act t es Everything that takes time. CMMI practices avoid risks everyone wants to avoid. Agile practices work towards project success and client delight. 22 Jan 2009 32Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 33. Agile Ideals?Agile Ideals? Empowered development teams. Account for everything that takes time. Manage the processes, not the people.Manage the processes, not the people. Bureaucracy doesnā€™t work: Are they incompetent? Do they lack discipline? Does Agile work w/either? Go Native! Speak the local language.p g g 22 Jan 2009 33Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED
  • 34. Keys to MakingKeys to Making CMMI ā€œAgileā€CMMI ā€œAgileā€ Reality-Based Process Descriptions and Life Cycles Process Solutions not Process Compliance Non-Sequential Process FlowsNon Sequential Process Flows Non-Prescriptive Process Management Getting ā€œthe right people on the bus.ā€* Use ā€œrisk-avoidance-speakā€ not ā€œmodel-speakā€p p Focus on Customer/Productivity/Profit/ROI (NOT !)(NOT process!) 22 Jan 2009 34Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED *Jim Collins, Good to Great
  • 35. Questions?Questions? 22 Jan 2009 35Ā®2009 Entinex, Inc. ***PROPRIETARY*** ALL RIGHTS RESERVED