The document provides information about an English for Tourism course, including announcements about groupings and an upcoming lesson on careers in the tourism industry. It discusses services offered by travel agencies like booking flights, accommodations, and activities. There are also exercises on filling out customs declaration forms and role-playing a conversation to book a flight.
2. Announcements
Messages from the Eagle Project
Self-study stickers
Apply for My ET access codes
Grouping (5 in a group)
Find 4 others who you would like to work with. Write
down their name and contact info. Fill up your names
on the grouping list.
3. Are you a travel lover?
What’s the most unforgettable trip you had?
And why is that?
4. Travel Agency
Lesson 1
Careers in the Tourism Industry
6. What are some services a travel
agency offer?
Picture Source: http://i.telegraph.co.uk/telegraph/multimedia/archive/00428/travel-graphics-200_428454a.jpg
7. Possible services from a travel agency
Booking airplane tickets Car Rental
Booking accommodation Booking theme park /
museum tickets
General Travel information
Booking show /concert
What else? tickets
Applying for visa
Buying insurance
Booking restaurants
Arranging airport pickup
9. p.1
Geographical (a)
Geography (n) the study of physical features
of the earth and its atmosphere, and of human
activity as it affects and is affected by
these, including the distribution of
populations, resources, land use and
industries.
Geology (n) the science that deals with the
earth’s physical structure and substance, and
the process that act on it.
Geo- of or relating to the earth
10. p.2
trillion 1,000,000,000,000
billion 1,000,000,000
million 1,000,000
output value
revenue: income from business activities or
taxes
GDP: gross domestic product: the total value of
the goods and services that a country produces
in a year, not including income received from
money invested in other countries
12. Trytoreadthefollowingnumbers.
Canyousaythemcorrectly?
19,000,000,000 nineteenbillion
350,000,000 three hundred fifty
million
67,000,000,000,00 sixty-seven trillion
0
Need more practices…Visit Math Cats “Can you say really big numbers?”
http://www.mathcats.com/explore/reallybignumbers.html
13. p.2
Inbound vs. Outbound
Inbound Traveling toward a particular place
Outbound Traveling away from a particular place
accommodation: lodging, room and board
14. Travel agent Cruise organizer
Visitor information Event
management
Transport
organizer Tourism service
representative
Wholesaler
Tour operator
17. About Ticket Reservation
Information needed for making flight
reservations
Departure date, return date… what else?
Round-trip, One-way, multi-city?
Which class?
Airline preference, seat preference
Meal preference, frequent flyer number
pp. 4-6
18. Non-stopflightvs.DirectFlight
Non-stop flight: Direct flight:
refers to any refers to any
flight which does flight between
not involve any two points by an
intermediate airline with no
stops change of flight
number
19. Connecting flight
When there is a change in flight number,
the subsequent flight is referred as a
“Connecting flight”
37. TASK 1: Filling in Forms
CustomsDeclarationForm:
a
fromtodeclarewhetherornotthetourists
carrycontrolledorrestricteditems, such
as…?
38. Inbound Taiwan
1. Alcoholic beverage and cigarettes over the
quantity of duty exemption (alcoholic
beverage 1,000 c.c., 200 cigarettes, or 25
cigars or 1 pound of tobacco).
2. Foreign currency more than US$10,000.
3. New Taiwan Dollar more than NT$60,000.
4. Gold exceeding a total value of US$20,000.
39. Inbound Taiwan (cont.)
5. Chinese currency more than RMB$20,000.
6. Any aquatic products or animal, plant or any
endangered species of wildlife or products
thereof.
7. Unaccompanied baggage.
8. Other dutiable articles or things to be declared.
For more info:
http://kaohsiung.customs.gov.tw/ct.asp?xItem
=20209&ctNode=6644
44. How to fill out your
declaration form
Each individual arriving into the United
States must complete the CBP
Declaration Form 6059B. If you are
traveling with other immediate family
members, complete one form per family
unit.
45. Tips
Using black or blue inks
Writing in Capital letters
Fill in the info correctly
Be sure to sign your name and date.
48. Words/Phrases toknow…
roundtrip; single trip / one-way
depart from (place)
arriveat (place)
non-stop flight
The ticket has to be issued
issuevisas/certificates / passports / licenses
itinerary: a travel document recording a
planned travel route
confirm: make (a provisional arrangement or
appointment) definite
50. How do you read the following
symbols?
tilde at dollar ampersand
exclamatio number sign asterisk
n pound sign
caret
51. issue (v.) + n
to officially give something or make something available
a statement or announcement
alert, apology, declaration, notice, reminder,
statement, warning
a document giving information
document,invoice, letter, press release,
questionnaire
a document giving permission or proof
badge, card, certificate, invitation, license,
passport, permit, prescription, receipt, ticket, visa
an order
command, instruction, order
money or something worth money
check, coin, refund, stamp, token, voucher
53. WHAT TO DO
Role-play--- Calling to make a flight
reservation.
You are going to demonstrate the
conversation between a ticket agent
and a customer.
Student A: Ticket agent
Student B: Customer
54. Information…
Round-trip ticket
Destination: Singapore
2 adults and 2 children under 12
You have to decide the Departure
city, length of the trip, level of class, etc.
You can also make special requests for
meals and seats.