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AL Business Studies 9707
6AL : Strategic Management
Recommended Prior Knowledge
This unit introduces some new subject content and identifies some diagnostic ideas, concepts and techniques that have been applied specifically to management at the
strategic level of business activity. It does, however, also gather together business concepts that have been examined at the functional level of business activity in
many topic areas of the syllabus. Topics such as business objectives, business management, business leadership, business performance, organisational culture, and
competitive advantage will be emphasised at the strategic level.
Context
This unit provides an understanding of the role and significance of strategic business decision-making in all types of organisations – small and large, commercial, public
sector, and not-for-profit. Critical to this understanding is recognition that decision-making at the strategic level of an organisation is a distinctive and very demanding
type of business activity that has developed its own body of business ideas, concepts and techniques.
The assumptions that underpin the study of strategy and strategic management include the following:
1. Strategy is concerned with the long-term direction, survival and success of a business.
2. Strategic decisions are concerned with the totality and scope of business activities.
3. Strategic management is the activity of establishing strategic objectives in a business environment through careful analysis of a business’s-competitive position,
identifying and making strategic choices for the future, and implementing the necessary change required to achieve these strategic objectives.
The unit is ideal for student-based activities examining how organisations, local and global, seek to manage strategy in the face of intense competition and continuous
uncertainty and unpredictability.
Outline
Following an examination of the characteristics of strategic decisions and the process of strategic management, the unit adopts a popular model of strategic
management – Analysis, Choice and Implementation – and covers the important concepts and techniques associated with each of the three parts of this model.
References to the endorsed textbook, A level Business Studies, 2nd
edition by Peter Stimpson and Al Farquharson are in RED. Although activities have
been selected from this book, these are only suggestions – there are many other useful activities that can be undertaken including others in the endorsed
textbook and associated CD-ROMs and in other recommended textbooks.
2
Suggestions for teaching strategic management
• Where possible, invite senior managers from local companies to discuss their strategic management decisions (e.g. local banks, telecommunication companies,
retailers etc).
• Develop some local case studies through examining local company annual reports, corporate planning documents, media reports of performance and require
students to examine the relevance and application of strategic concepts and techniques to these scenarios.
• Source some international examples of companies that are distinctive because of their successful/weak performance, or their particular business models, or their
strategic response to challenging situations. The focus should be on how strategic management techniques and concepts are used to make company decisions.
• There are some useful generic sites for case studies, such as: http://www.thetimes100.co.uk. However, simply Googling the name of the company (e.g. Wal-Mart
stores, Exxon Mobil, General Electric, Hewlett Packard, Microsoft, Coca-Cola) will usually provide information on mission, values, objectives, strategic plans,
strategic initiatives and performance; or Google the name of a company – case studies will produce useful and relevant material. If you Google, for example,
Toyota – case studies, you will find some interesting material on the troubles of Toyota in 2009 as it had to recall vehicles because of defective quality. E.g.:
http://www.business-ethics.com/2010/01/2123-toyota-recall-five-critical-lessons
These focus on issues such as Toyota’s values and culture, lean production and quality assurance, and contingency management.
Further suggestions for case study material are:
British Petroleum (BP) – case studies – strategic contingency management.
Wal-Mart – case studies – creating and managing strategic success.
South West Airlines – case studies – developing and maintaining a distinctive business model.
General Motors – case studies – strategic survival planning.
• The attraction of teaching strategic management is that external and internal environments are continually changing and company environments are often
challenging and turbulent. So specific instances of opportunities and threats in particular company and industrial situations are readily available and it is possible
to build up quickly a personal bank of real, live, local, national and international case study material that reveals the reality of strategic management decision
making and objective setting.
3
AO Learning outcomes Suggested Teaching activities Learning resources
6AL.1 What is strategic management? Students will need to understand some basic definitions of Strategic
Management and be able to differentiate between strategic decisions
and operational/tactical decisions.
Useful activities include:
Chapter 34
http://en.wikipedia.org/wiki/Strategic_m
anagement
This provides a sound review of the
historical development of strategic
management and its limitations.
• What is strategic management?
• Why is strategic management
necessary?
• Why should strategy determine
organisational structure?
• How does business strategy
determine competitive advantage?
Reinforcement
• Key stages of strategic management. Reasons why important.
• Business Strategy or business tactics?
• Corporate Strategy and organisational structure.
Why do many businesses pay more attention to structure than to
strategy – especially when change is made?
• Business Strategy and competitive advantage.
• Explore what strategies the following businesses might develop to
achieve competitive advantage.
1. A commercial airline.
2. A multinational car manufacturer.
3. An international fund-raising charity.
• Revision questions and GlaxoSmithKline case, plus essays.
http://www.quickmba.com/strategy
This useful link introduces some basic
definitions of strategy and strategic
management, with further links to a
number of specific strategy concepts
and techniques.
http://www.bnet.co.uk
This link provides worldwide free
membership and offers strategic
definitions, articles and case studies.
http://www.introduction-to-
management.24xls.com/en204
This link provides a range of definitions
and characteristics of the strategic
management process.
4
AO Learning outcomes Suggested Teaching activities Learning resources
6AL.2 Strategic analysis
SWOT analysis
PEST analysis
Business vision/mission statement and
objectives
Strategic managers focus on 3 specific strategic questions:
1. What is the current state of our business?
2. Where do we want to go with our business?
3. How do we get there?
The strategic analysis stage of managing at the strategic level seeks to
answer the first of these three questions. The focus is on establishing
the impact on strategy of the external environment and the business’s
strategic capability – its internal resources and competencies.
Students need to understand how a number of important diagnostic
frameworks and concepts have been developed to assist strategic
managers to analyse critically the existing and potential strategic
position of their business.
Useful activities include:
• Strategic analysis of LVM Ltd.
• Conduct a SWOT analysis of a local business using a SWOT
template.
• Critically evaluate the strengths and weaknesses of the SWOT
analytical tool.
Useful activities include:
Activity 35.2 – use a PEST template to analyse the macro-economic
environment for a foreign retailer in your country.
Useful activities include:
• Vision statement – Mission statement.
• Examine the mission statement of:
Levi Strauss & Co
Nike
Coca Cola
BP
• Evaluate the impact of these mission statements on business
strategy
Chapter 35
http://www.quickmba.com/strategy –
provides outline definition and
examples.
http://www.businessballs.com –
provides a SWOT template that can be
applied to any business.
http://www.businessballs.com –
provides a PEST template that can be
applied to any business.
http://www.missionstatements.com –
gives a categorisation of mission
statements and access to the Fortune
500 company mission statements.
http://business-resources.suite101.com
– provides examples of mission
statements and analyses the essential
elements of effective mission
statements.
5
AO Learning outcomes Suggested Teaching activities Learning resources
Boston Matrix
5 Forces Analysis
Core Competencies
Useful activities include:
• Applying the Boston Matrix.
• Consider how the Boston Matrix might be a valuable tool for a
strategic manager in assessing the current and potential
strength of a business.
Useful activities include:
• Which industry is more competitive?
• Use Porter’s 5 Forces model to evaluate the degree of
competition in an industry of your choice (local and
international).
Useful activities include:
• Core competencies in practice.
• Select a business that is currently very successful and identify
core competencies that explain why it has a competitive
advantage over its rivals.
http://www.tutor2u.net - provides
exercises to test understanding of the
matrix.
http://www.mindtools.com/pages/article/
newTMC_08.htm - gives a definition of
the tool, with an example and
worksheet.
http://www.quickmba.com/strategy/port
er.shtml - provides a detailed
explanation of the content and
application of the tool.
http://tutor2u.net/business/strategy/core
_competencies.htm - provides an
explanation of the origin of the concept
and gives a business example.
http://www.valuebasedmanagement.net
/methods_corecompetence.html -
compares the core competence
concept with Porter’s 5 Forces tool.
http://www.clarity-
consulting.com/developing_a_core-
competence_strategy_summary.htm -
outlines the relevance of core
competencies for IT companies.
Reinforcement • Revision questions and ‘cash cow at the dairy’ plus essays
6
AO Learning outcomes Suggested Teaching activities Learning resources
6AL.3 Strategic choice
Ansoff Matrix
Force Field Analysis
Decision Trees
In answering the second strategic question – ‘where do we want to go
with our business?’ – strategic managers have to make choices
concerning the scope and future direction of the business. These
include, for example, decisions about the portfolio of products and the
spread of markets. A number of specific techniques have been
developed and adopted by strategic managers to help in the
identification of different strategic options and deciding between them.
Useful activities include:
• Caffé Nero and Asda - contrasting strategies to achieve growth.
• Having applied the Ansoff Matrix to a local/national/international
company, evaluate the advantages and limitations of using this
technique to identify and make strategic choices.
Useful activities include:
• Major changes proposed at Buildit Construction plc.
Students will find it useful to understand how this technique is
used, not only for analysing strategic choice options but also for
analysing and implementing strategic change – the third stage of
the strategic management process.
• Conduct a Force Field Analysis on a real or hypothetical
business situation and assess the value of the technique for
making strategic choices and bringing about change.
Useful activities include:
• Location decision tree.
• Expansion decision.
• Decision trees – an evaluation.
• Which market?
Chapter 36
http://www.tutor2u.net/business/strateg
y/ansoff_matrix.htm and
http://www.businessballs.com/freebusin
essplansandmarketingtemplates.htm
give a full explanation of the tool that
assists businesses decide their product
and market growth strategy.
http://www.mindtools.com/pages/article/
newTED_06.htm explains how to use
the tool – with a free worksheet.
http://www.boleroassociates.com/library
/analysis.pdf gives a full explanation of
how to use the tool with an example
and a free template.
http://tutor2u.net/business/strategy/cha
nge-management-force-field-
analysis.html explains the link between
Force Field Analysis and change
management.
http://www.mindtools.com/dectree.html
http://www.decision-making-
confidence.com/decision-trees-
examples.html
http://www.time-management-
7
AO Learning outcomes Suggested Teaching activities Learning resources
Reinforcement
• Students will recognise that while the Ansoff Matrix and the
Force Field Analysis techniques are primarily conceptual
analytical techniques, the Decision Tree technique is concerned
very much with the numerical value of choice options. They
should, therefore, practise calculating probabilities, economic
returns and the values of investment options.
• Revision questions and revision case study 1 and 2, plus
essays.
guide.com/decision-tree.html all
describe the tool, explain how to use it
and give examples of its application.
Graziadio Business Report 1999
Volume 02 Issue 3 provides an article
on how Gerber Products Inc used
decision tree analysis to decide whether
to continue to use a particular kind of
plastic in its baby products. It can be
accessed at
http://gbr.pepperdine.edu/993/tree.html
8
AO Learning outcomes Suggested Teaching activities Learning resources
6AL.4 Strategic implementation
Business Plans
Corporate culture and strategic
implementation
The third critical strategic question – ‘how do we get there?’ – requires
strategic managers to plan and manage the strategic decisions taken to
ensure that they are implemented and that they work. This
implementation phase demands particular skills and competencies of
strategic managers as they seek to:
(a) plan and control strategy implementation – ‘hard’ skills, and
(b) develop and support change management cultures – ‘soft’ skills.
This section will focus on a number of key concepts and techniques
associated with effective strategic implementation.
Useful activities include:
• Importance of business plans.
• Corporate plans – what do they contain?
• New goals for Cadbury plc.
• Examine the important difference between a business plan for a
new business and a strategic plan for an existing business
seeking to grow.
• Review the well established methodology and discipline of
corporate/strategic planning and identify how this planning
draws on many of the techniques and concepts studied in the
Strategic Management 6AL unit.
Useful activities include:
• Porsche culture contributes to success.
• Examine the concepts of ‘healthy’ and ‘unhealthy’ organisational
cultures.
• Review how Force Field Analysis and the first two components
of SWOT (S + W) might be used to identify the characteristic
Chapter 37
http://www.businessballs.com/freebusin
essplansandmarketingtemplates.htm -
describes different types of business
plans, with a free template.
http://www.businesslink.gov.uk
- and search for ‘strategic plan’.
http://www.managementhelp.org/plan_d
ec/str_plan/str_plan.htm gives a
detailed explanation of strategic
planning for non-profit and for-profit
organisations. See also:
http://www.quickmba.com/strategy/strat
egic-planning
http://www.referenceforbusiness.com/m
anagement/Sc-Str/Strategy-
Implementation.html - provides an
article on implementing strategic plans,
including a discussion of culture and
change.
9
AO Learning outcomes Suggested Teaching activities Learning resources
Developing a change culture
Managing and controlling strategic
change
Contingency planning and crisis
management
features of an organisational culture that might help or hinder
the implementation of a strategic plan.
Useful activities include:
• President Supermarkets – a case study in cultural change.
• If you were a senior strategic manager in a large bureaucratic
organisation, explain how you would change the culture to
create a more flexible, responsive and customer-orientated
business.
Useful activities include:
• Constant change a feature of modern industry.
• Identify key leadership and management skills required to
successfully implement change at the strategic level of a
business.
• Explore the view that effective strategic change requires
transformational, visionary and charismatic leadership.
• How important is emotional intelligence for a strategic change
manager/leader?
• Compare Kurt Lewin’s change model with J P Kotter’s ‘8 Steps
to Successful Change’.
Useful activities include:
• Setting the scene: planning for the worst pays off.
• Stop and think: Cadbury had a plan ready.
• Examine how a business might react and respond to a major
world economic recession.
• Review the response of British Petroleum (BP) to the oil leak in
the Gulf of Mexico in 2010. What lessons are there for strategic
http://www.en.wikipedia.org/wiki/organiz
ational_culture - provides a very
comprehensive review of culture
typologies and a strong section on
culture change, notably the Kotter
change model.
http://www.businessballs.com/changem
anagement.htm provides a review of
principles underpinning successful
change management, including Kotter’s
‘8 Steps to Successful Change’.
http://www.managementhelp.org/org_ch
ng/org_chng.htm - provides a wide
range of discussion topics about
change management including specific
reference to culture and leadership
issues.
www.strategies-for-managing-
change.com/kurt-lewin.html
- gives a comprehensive explanation of
the Lewin change model.
http://en.wikipedia.org/wiki/crisis_mana
gement - provides detailed information
on types of crises, models and theories
of crisis management, and examples of
successful crisis management.
http://tutor2u.net/business/strategy/crisi
s-management-planning-and-
10
AO Learning outcomes Suggested Teaching activities Learning resources
Reinforcement
managers from this crisis management episode?
• Revision questions plus Culture change to meet increased
competition, plus essays.
action.html - reviews the elements of
contingency planning and crisis
management.
http://www.businesslink.gov.uk
- search for ‘continuity planning’.

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9707 y10 sw_6_al

  • 1. 1 AL Business Studies 9707 6AL : Strategic Management Recommended Prior Knowledge This unit introduces some new subject content and identifies some diagnostic ideas, concepts and techniques that have been applied specifically to management at the strategic level of business activity. It does, however, also gather together business concepts that have been examined at the functional level of business activity in many topic areas of the syllabus. Topics such as business objectives, business management, business leadership, business performance, organisational culture, and competitive advantage will be emphasised at the strategic level. Context This unit provides an understanding of the role and significance of strategic business decision-making in all types of organisations – small and large, commercial, public sector, and not-for-profit. Critical to this understanding is recognition that decision-making at the strategic level of an organisation is a distinctive and very demanding type of business activity that has developed its own body of business ideas, concepts and techniques. The assumptions that underpin the study of strategy and strategic management include the following: 1. Strategy is concerned with the long-term direction, survival and success of a business. 2. Strategic decisions are concerned with the totality and scope of business activities. 3. Strategic management is the activity of establishing strategic objectives in a business environment through careful analysis of a business’s-competitive position, identifying and making strategic choices for the future, and implementing the necessary change required to achieve these strategic objectives. The unit is ideal for student-based activities examining how organisations, local and global, seek to manage strategy in the face of intense competition and continuous uncertainty and unpredictability. Outline Following an examination of the characteristics of strategic decisions and the process of strategic management, the unit adopts a popular model of strategic management – Analysis, Choice and Implementation – and covers the important concepts and techniques associated with each of the three parts of this model. References to the endorsed textbook, A level Business Studies, 2nd edition by Peter Stimpson and Al Farquharson are in RED. Although activities have been selected from this book, these are only suggestions – there are many other useful activities that can be undertaken including others in the endorsed textbook and associated CD-ROMs and in other recommended textbooks.
  • 2. 2 Suggestions for teaching strategic management • Where possible, invite senior managers from local companies to discuss their strategic management decisions (e.g. local banks, telecommunication companies, retailers etc). • Develop some local case studies through examining local company annual reports, corporate planning documents, media reports of performance and require students to examine the relevance and application of strategic concepts and techniques to these scenarios. • Source some international examples of companies that are distinctive because of their successful/weak performance, or their particular business models, or their strategic response to challenging situations. The focus should be on how strategic management techniques and concepts are used to make company decisions. • There are some useful generic sites for case studies, such as: http://www.thetimes100.co.uk. However, simply Googling the name of the company (e.g. Wal-Mart stores, Exxon Mobil, General Electric, Hewlett Packard, Microsoft, Coca-Cola) will usually provide information on mission, values, objectives, strategic plans, strategic initiatives and performance; or Google the name of a company – case studies will produce useful and relevant material. If you Google, for example, Toyota – case studies, you will find some interesting material on the troubles of Toyota in 2009 as it had to recall vehicles because of defective quality. E.g.: http://www.business-ethics.com/2010/01/2123-toyota-recall-five-critical-lessons These focus on issues such as Toyota’s values and culture, lean production and quality assurance, and contingency management. Further suggestions for case study material are: British Petroleum (BP) – case studies – strategic contingency management. Wal-Mart – case studies – creating and managing strategic success. South West Airlines – case studies – developing and maintaining a distinctive business model. General Motors – case studies – strategic survival planning. • The attraction of teaching strategic management is that external and internal environments are continually changing and company environments are often challenging and turbulent. So specific instances of opportunities and threats in particular company and industrial situations are readily available and it is possible to build up quickly a personal bank of real, live, local, national and international case study material that reveals the reality of strategic management decision making and objective setting.
  • 3. 3 AO Learning outcomes Suggested Teaching activities Learning resources 6AL.1 What is strategic management? Students will need to understand some basic definitions of Strategic Management and be able to differentiate between strategic decisions and operational/tactical decisions. Useful activities include: Chapter 34 http://en.wikipedia.org/wiki/Strategic_m anagement This provides a sound review of the historical development of strategic management and its limitations. • What is strategic management? • Why is strategic management necessary? • Why should strategy determine organisational structure? • How does business strategy determine competitive advantage? Reinforcement • Key stages of strategic management. Reasons why important. • Business Strategy or business tactics? • Corporate Strategy and organisational structure. Why do many businesses pay more attention to structure than to strategy – especially when change is made? • Business Strategy and competitive advantage. • Explore what strategies the following businesses might develop to achieve competitive advantage. 1. A commercial airline. 2. A multinational car manufacturer. 3. An international fund-raising charity. • Revision questions and GlaxoSmithKline case, plus essays. http://www.quickmba.com/strategy This useful link introduces some basic definitions of strategy and strategic management, with further links to a number of specific strategy concepts and techniques. http://www.bnet.co.uk This link provides worldwide free membership and offers strategic definitions, articles and case studies. http://www.introduction-to- management.24xls.com/en204 This link provides a range of definitions and characteristics of the strategic management process.
  • 4. 4 AO Learning outcomes Suggested Teaching activities Learning resources 6AL.2 Strategic analysis SWOT analysis PEST analysis Business vision/mission statement and objectives Strategic managers focus on 3 specific strategic questions: 1. What is the current state of our business? 2. Where do we want to go with our business? 3. How do we get there? The strategic analysis stage of managing at the strategic level seeks to answer the first of these three questions. The focus is on establishing the impact on strategy of the external environment and the business’s strategic capability – its internal resources and competencies. Students need to understand how a number of important diagnostic frameworks and concepts have been developed to assist strategic managers to analyse critically the existing and potential strategic position of their business. Useful activities include: • Strategic analysis of LVM Ltd. • Conduct a SWOT analysis of a local business using a SWOT template. • Critically evaluate the strengths and weaknesses of the SWOT analytical tool. Useful activities include: Activity 35.2 – use a PEST template to analyse the macro-economic environment for a foreign retailer in your country. Useful activities include: • Vision statement – Mission statement. • Examine the mission statement of: Levi Strauss & Co Nike Coca Cola BP • Evaluate the impact of these mission statements on business strategy Chapter 35 http://www.quickmba.com/strategy – provides outline definition and examples. http://www.businessballs.com – provides a SWOT template that can be applied to any business. http://www.businessballs.com – provides a PEST template that can be applied to any business. http://www.missionstatements.com – gives a categorisation of mission statements and access to the Fortune 500 company mission statements. http://business-resources.suite101.com – provides examples of mission statements and analyses the essential elements of effective mission statements.
  • 5. 5 AO Learning outcomes Suggested Teaching activities Learning resources Boston Matrix 5 Forces Analysis Core Competencies Useful activities include: • Applying the Boston Matrix. • Consider how the Boston Matrix might be a valuable tool for a strategic manager in assessing the current and potential strength of a business. Useful activities include: • Which industry is more competitive? • Use Porter’s 5 Forces model to evaluate the degree of competition in an industry of your choice (local and international). Useful activities include: • Core competencies in practice. • Select a business that is currently very successful and identify core competencies that explain why it has a competitive advantage over its rivals. http://www.tutor2u.net - provides exercises to test understanding of the matrix. http://www.mindtools.com/pages/article/ newTMC_08.htm - gives a definition of the tool, with an example and worksheet. http://www.quickmba.com/strategy/port er.shtml - provides a detailed explanation of the content and application of the tool. http://tutor2u.net/business/strategy/core _competencies.htm - provides an explanation of the origin of the concept and gives a business example. http://www.valuebasedmanagement.net /methods_corecompetence.html - compares the core competence concept with Porter’s 5 Forces tool. http://www.clarity- consulting.com/developing_a_core- competence_strategy_summary.htm - outlines the relevance of core competencies for IT companies. Reinforcement • Revision questions and ‘cash cow at the dairy’ plus essays
  • 6. 6 AO Learning outcomes Suggested Teaching activities Learning resources 6AL.3 Strategic choice Ansoff Matrix Force Field Analysis Decision Trees In answering the second strategic question – ‘where do we want to go with our business?’ – strategic managers have to make choices concerning the scope and future direction of the business. These include, for example, decisions about the portfolio of products and the spread of markets. A number of specific techniques have been developed and adopted by strategic managers to help in the identification of different strategic options and deciding between them. Useful activities include: • Caffé Nero and Asda - contrasting strategies to achieve growth. • Having applied the Ansoff Matrix to a local/national/international company, evaluate the advantages and limitations of using this technique to identify and make strategic choices. Useful activities include: • Major changes proposed at Buildit Construction plc. Students will find it useful to understand how this technique is used, not only for analysing strategic choice options but also for analysing and implementing strategic change – the third stage of the strategic management process. • Conduct a Force Field Analysis on a real or hypothetical business situation and assess the value of the technique for making strategic choices and bringing about change. Useful activities include: • Location decision tree. • Expansion decision. • Decision trees – an evaluation. • Which market? Chapter 36 http://www.tutor2u.net/business/strateg y/ansoff_matrix.htm and http://www.businessballs.com/freebusin essplansandmarketingtemplates.htm give a full explanation of the tool that assists businesses decide their product and market growth strategy. http://www.mindtools.com/pages/article/ newTED_06.htm explains how to use the tool – with a free worksheet. http://www.boleroassociates.com/library /analysis.pdf gives a full explanation of how to use the tool with an example and a free template. http://tutor2u.net/business/strategy/cha nge-management-force-field- analysis.html explains the link between Force Field Analysis and change management. http://www.mindtools.com/dectree.html http://www.decision-making- confidence.com/decision-trees- examples.html http://www.time-management-
  • 7. 7 AO Learning outcomes Suggested Teaching activities Learning resources Reinforcement • Students will recognise that while the Ansoff Matrix and the Force Field Analysis techniques are primarily conceptual analytical techniques, the Decision Tree technique is concerned very much with the numerical value of choice options. They should, therefore, practise calculating probabilities, economic returns and the values of investment options. • Revision questions and revision case study 1 and 2, plus essays. guide.com/decision-tree.html all describe the tool, explain how to use it and give examples of its application. Graziadio Business Report 1999 Volume 02 Issue 3 provides an article on how Gerber Products Inc used decision tree analysis to decide whether to continue to use a particular kind of plastic in its baby products. It can be accessed at http://gbr.pepperdine.edu/993/tree.html
  • 8. 8 AO Learning outcomes Suggested Teaching activities Learning resources 6AL.4 Strategic implementation Business Plans Corporate culture and strategic implementation The third critical strategic question – ‘how do we get there?’ – requires strategic managers to plan and manage the strategic decisions taken to ensure that they are implemented and that they work. This implementation phase demands particular skills and competencies of strategic managers as they seek to: (a) plan and control strategy implementation – ‘hard’ skills, and (b) develop and support change management cultures – ‘soft’ skills. This section will focus on a number of key concepts and techniques associated with effective strategic implementation. Useful activities include: • Importance of business plans. • Corporate plans – what do they contain? • New goals for Cadbury plc. • Examine the important difference between a business plan for a new business and a strategic plan for an existing business seeking to grow. • Review the well established methodology and discipline of corporate/strategic planning and identify how this planning draws on many of the techniques and concepts studied in the Strategic Management 6AL unit. Useful activities include: • Porsche culture contributes to success. • Examine the concepts of ‘healthy’ and ‘unhealthy’ organisational cultures. • Review how Force Field Analysis and the first two components of SWOT (S + W) might be used to identify the characteristic Chapter 37 http://www.businessballs.com/freebusin essplansandmarketingtemplates.htm - describes different types of business plans, with a free template. http://www.businesslink.gov.uk - and search for ‘strategic plan’. http://www.managementhelp.org/plan_d ec/str_plan/str_plan.htm gives a detailed explanation of strategic planning for non-profit and for-profit organisations. See also: http://www.quickmba.com/strategy/strat egic-planning http://www.referenceforbusiness.com/m anagement/Sc-Str/Strategy- Implementation.html - provides an article on implementing strategic plans, including a discussion of culture and change.
  • 9. 9 AO Learning outcomes Suggested Teaching activities Learning resources Developing a change culture Managing and controlling strategic change Contingency planning and crisis management features of an organisational culture that might help or hinder the implementation of a strategic plan. Useful activities include: • President Supermarkets – a case study in cultural change. • If you were a senior strategic manager in a large bureaucratic organisation, explain how you would change the culture to create a more flexible, responsive and customer-orientated business. Useful activities include: • Constant change a feature of modern industry. • Identify key leadership and management skills required to successfully implement change at the strategic level of a business. • Explore the view that effective strategic change requires transformational, visionary and charismatic leadership. • How important is emotional intelligence for a strategic change manager/leader? • Compare Kurt Lewin’s change model with J P Kotter’s ‘8 Steps to Successful Change’. Useful activities include: • Setting the scene: planning for the worst pays off. • Stop and think: Cadbury had a plan ready. • Examine how a business might react and respond to a major world economic recession. • Review the response of British Petroleum (BP) to the oil leak in the Gulf of Mexico in 2010. What lessons are there for strategic http://www.en.wikipedia.org/wiki/organiz ational_culture - provides a very comprehensive review of culture typologies and a strong section on culture change, notably the Kotter change model. http://www.businessballs.com/changem anagement.htm provides a review of principles underpinning successful change management, including Kotter’s ‘8 Steps to Successful Change’. http://www.managementhelp.org/org_ch ng/org_chng.htm - provides a wide range of discussion topics about change management including specific reference to culture and leadership issues. www.strategies-for-managing- change.com/kurt-lewin.html - gives a comprehensive explanation of the Lewin change model. http://en.wikipedia.org/wiki/crisis_mana gement - provides detailed information on types of crises, models and theories of crisis management, and examples of successful crisis management. http://tutor2u.net/business/strategy/crisi s-management-planning-and-
  • 10. 10 AO Learning outcomes Suggested Teaching activities Learning resources Reinforcement managers from this crisis management episode? • Revision questions plus Culture change to meet increased competition, plus essays. action.html - reviews the elements of contingency planning and crisis management. http://www.businesslink.gov.uk - search for ‘continuity planning’.