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―Grey Market‖ and
―Opportunistic‖ Vendor
Activities and Drug Shortages
in Texas Acute Care Hospitals
Marv Shepherd, Ph.D.
President
Partnership for Safe Medicines
and
Director Center for Pharmacoeconomic
Studies
College of Pharmacy
University of Texas at Austin
Email: marvshepherd@austin.utexas.edu
The focus of this research was to explore a
possible source of diverted drugs—
hospital pharmacies.
As we know the counterfeit drug trade is
directly linked to the diverted drug trade,
when drug diverters have used falsified
drugs to meet their supply issues.
Diverted drugs may be expired, diluted,
contaminated, stored under the wrong
conditions (excessive heat, shaken or
shock, exposed to sunlight, extreme cold
temperatures) or relabeled with wrong
information.
Definition of Prescription Drug Diversion






Prescription drug diversion is the unlawful
removal of an approved pharmaceutical
product from the legal distribution system
and subsequent distribution to an illicit
market place.
Diversion can occur anywhere in the legal
chain of distribution from pharmaceutical
manufacturer, drug
packager, transporter, wholesaler, to the
retail pharmacies, clinics and hospitals or
the patient.
Diverted pharmaceuticals can be distributed
to legal and illegal markets.
A group of wholesalers and 23 people have been
accused of generating $605 million in sales from 2007
through 2011 in selling diverted prescription drugs NOT
approved by FDA to chain and independent pharmacies
in Detroit Miami, New York, Los Angeles, and
Washington DC.
The press release stated, “There was evidence that the
drugs were expired and had counterfeit labels, some
with incorrect dosages.‖
Some of the drugs listed were
Advair®, Celebrex®, Lipitor®, Nasonex®, Valtre
x® and Viagra® and drugs to treat HIV, cancer
and depression, according to an indictment.
The indictment stated:
“The pedigrees falsely stated the drugs were
obtained from authorized distributors when they
actually originated from a network of unlicensed
suppliers based mostly in California and New
York.”
The indictment listed 61 charges against 23
individuals including three wholesalers. The
majority were unlicensed suppliers to three Puerto
Rico wholesale operations and one Arizona
wholesaler.
The indictment stated the unlicensed suppliers
usually obtain diverted pharmaceuticals by buying
pills from patients, from “closed-door” pharmacies
or by putting fake labels on expired drugs (drugs
from reverse distributors).
The indictment lists the diverted drugs came from:
1.“Rozemberg Group‖ network of suppliers ( California
Pharmaceutical Specialist, Infinite Health Wholesaler, Global
Health Advocates). Falsely stated pedigree came from
McKesson. Products came from various sources. Sold

$69

million diverted drugs. Only one in the group had a
CA license and it was temporary.
2. RTL Health Source, Hawaii Conducted business w/o a
license in CA. Falsely stated pedigrees came from H.D.
Smith, McKesson and AmerisourceBergen. Sold

$91

million diverted drugs.
3. EMED Medical Products, Missouri license—Distributed
product in CA w/o a license. Obtained products from Rozemberg
Group and other groups, unknown sources. Sold

million diverted drugs.

$21
4. BowRX Inc. and Oahu Wholesalers BowRx
licensed in New Hampshire, Oahu licensed in
Hawaii. Both shipped drugs from a UPS store in
CA w/o a license. Drug source unknown. Sold

$34 million diverted drugs
5. Arbudol Corp, Columbus Wholesale and
Cimax Corp. Located in MD and PA. Shipped
drugs w/o license from UPS stores in New York
City. Sold $169 million diverted drugs to

DDLL and LLC.
That’s a lot of “buy backs” from
consumers, acquisitions of expired
drugs and buys from “closed door”
pharmacies. However, from the FBI
news release on Monday (10-21-13)
which names 48 people allegedly
involved in a massive consumer
Medicaid drug buy back program, I
now consider ―buy backs‖ a major
source.
Source: http://www.fbi.gov/newyork/press-releases/2012/manhattan-u.s.-attorneyannounces-charges-against-48-individuals-in-massive-medicaid-fraud-schemeinvolving-the-diversion-and-trafficking-of-prescription-drugs
Initially what gained my interest
with the Puerto Rico Case was the
acquisition of drugs from ―closeddoor‖ pharmacies. Also, the total
amount of diverted drugs being
supplied was startling– extraordinarily
high at $400 million in product cost.
What is a closed-door pharmacy?
A closed-door pharmacy is one that usually does
not provide pharmaceuticals to “walk-in” patients
such as a community pharmacy. Most common
“closed-door” pharmacies are:
Hospital Inpatient Pharmacies which only
dispense to inpatients. Plus it is illegal for
these pharmacies to compete with community
pharmacies due to their huge discounts.

Pharmacies which are only dedicated to longterm care facilities.
The indictment did not delineate the
proportion or amounts by source:
―closed-door‖ pharmacies,
―buy-back‖ drugs from patients or
expired drugs obtained from reverse
distributors.
So where do diverted
drugs come from?
Drug Sources for Gray Market Diverters
Drugs intended
for export to
charitable foreign
missions

Counterfeit
drugs
Special priced drugs
obtained illegally from
closed
pharmacies, hospitals, p
hysician offices

Stolen
drugs

Unauthorized
or foreign
source
distributors/
Internet
operations

―Gray Market‖
Diverted Drug
Distributors

Closed-door
pharmacies

Drug samples
―Buy-Back‖ drugs
from consumers
Medicaid,
Medicare, 3rd party
patients

Repackaged foreign
drugs
Stolen drugs may be a source.
However, when you examine U.S.
major cargo pharmaceutical thefts,
the totals are relatively small
compared to $400 million. In 2013,
pharmaceutical cargo drug theft is
estimated tol be close to $3.5
million and this is a record setting
year. FYI, we have already had over
56 cargo thefts.
To reiterate, it was the ―closed-door‖
pharmacies, specifically inpatient hospital
pharmacies that interested me. To what extent
are hospitals a supplier for diverted drugs?
My graduate student, Tawfik Rabid, and I
conducted a study on how acute care Texas
hospitals manage drugs in short supply.
So I added a couple questions to the
questionnaire to explore the buying and selling
by “opportunistic” wholesalers which may be
“grey market” vendors.
These results are preliminary and we
are still exploring the data, but I
believe you will find it most
interesting.
A total of 313 Texas acute hospital
pharmacy directors were surveyed.
We received 125 completed
questionnaires (39.84%).
Responses to: ―In regard to your facility, have hospital
pharmacy staff been contacted by ―grey market
vendors‖ or ―opportunistic‖ vendors in the last month
(April 2013)?‖
N= 2
1.6%
N=16
12.8%

Yes
No
N=107
85.6%

Don't Know
Number of times ―grey market‖ vendors contacted the
hospital pharmacy personnel in the last month
(April, 2013), (N=73)
Number of Frequency (%)
times
Number of Frequency (%)
14
1 (1.4%)
times
15
2 (2.7%)
1
1 (1.4%)
20
6 (8.2%)
2
1 (1.4%)
22
1 (1.4%)
3
7 (9.6%)
25
3 (4.1%)
4
7 (9.6%)
30
2 (2.7%)
5
8 (11.0%)
35
1 (1.4%)
6
5 (6.8%)
45
1 (1.4%)
7
1 (1.4%)
50
2 (2.7%)
8
2 (2.7%)
80
1 (1.4%)
9
2 (2.7%)
100
4 (5.5%)
10
11 (15.1%)
200
1 (1.4%)
11
1 (1.4%)
Total
73 (100%)
12
2 (2.7%)
How often hospital pharmacy staff were
contacted by grey market or opportunistic
vendors for the purpose of SELLING their
drugs.
Times
Contacted
Daily

Number

Percent

57

53.3%

Weekly
43
Monthly
5
Less than once 2
a months

40.2%
4.7%
1.9%
When asked if their hospital was
contacted by ―grey market
vendors‖ to try to BUY drug from
the hospital, a total of 82
pharmacy directors indicated ―no‖
they were not contacted to sell
their drug inventory.
However, 25 respondents
(23.4%) indicated ―yes,‖
―grey market‖ vendors
contacted them to BUY
pharmaceuticals from the
hospital.
How often hospital pharmacy staff were
contacted by such vendors for the
purpose of BUYING drugs from the
hospital.
Times
Contacted

Number

Percent

Weekly
Daily
Monthly

5
8
3

20.0%
32.0%
12.0%

Less than
monthly
Total

9

36.0%

25

100.0%
Admittedly, the results were startling. If
25% of vendors are contacting hospitals
to buy drugs from hospitals, then it
seems obvious that some hospitals must
be selling pharmaceuticals to vendors.
To legally do this in Texas, the hospital
must have a wholesale license.
I contacted the Texas Drug Wholesaler
licensing group and found that the
number is extremely low—only in special
cases does a hospital have a wholesaler
license.
Illegal Wholesaler Collusion with Hospital

Secondary
Wholesaler

Wholesaler approaches the
hospital to buy more drugs
than needed from
manufacturer. Wholesaler
pays the hospital, and diverts
the drug to the retail market or
other markets.

Drug Manufacturer
Primary Wholesaler
Distributors--Includes
Regional Wholesalers

Hospital

Community
Pharmacy
The most popular methods
these vendors used to contact
the hospital staff was by
telephone, followed by email.
Fax was used infrequently. U.S.
mail and personal visits were
seldom used.
Further analysis revealed that there was:
1. No statistical significant association between
size of hospital (number of beds) and number of
contacts hospital received from these vendors.
2. No statistical significant association between
type of hospital ownership (Non-chain versus
chain hospital) and number of contacts by these
vendors.
3. No statistical association between location of
hospital (rural, small city, and large metropolitan
area) and number of contacts by these vendors.
These vendors are NOT choosy about whom
they solicit.
Numbers of times hospital pharmacy personnel were
contacted by vendors controlling for facility size (N = 73)
Facility Size

Number of Grey
Market Contacts

Total
(%)

1 - 10

Greater
than 10

22
68.8%

10
31.3%

n
Row %

12
63.2%

7
36.8%

Greater than n
250 beds
Row %

11
50.0%

11
50.0%

(100%)

45

28

73

(61.6%)

(38.4%)

(100%)

Less than 100 n
beds
Row %

100 – 250
beds

Total (%)

Chi-Square Test: 2 = 1.963, n = 73, df = 2, p = 0.375

32

(100%)
19
(100%)
22
Numbers of times hospital pharmacy personnel were
contacted by vendors controlling for the facility type
(N = 73)
Facility Type
Number of Grey
Total
Market Contacts
(%)
1 - 10 Greater
than 10
Non –
n
22
18
40
Chain
Row % 55.0% 45.0%
(100%)
Hospitals
Chain
n
23
10
33
Hospitals Row % 69.7% 30.3%
(100%)

Total (%)

45

28

(61.6%) (38.4%)

73
(100%)

Chi-Square Test: 2 = 1.652, n = 73, df = 1, p = 0.199
Numbers of times hospital pharmacy personnel were
contacted by grey market vendors controlling for the
facility location (N = 73)
Facility Location

Rural/Semi- n
Urban
Row %
Small/Mediu
m
Metropolitan
Large
Metropolitan

Number of Grey
Market Contacts
1 - 10
Greater
than 10
11
10
52.4%
47.6%

Total
(%)
22
(100%)

21
75.0%

7
25.0%

n
Row %

13
54.2%

11
45.8%

(100%)

45

28

73

(61.6%)

Total (%)

n
Row %

(38.4%)

(100%)

Chi-Square Test: 2 = 3.442, n = 73, df = 2, p = 0.179

28
(100%)
24
Although we have more data to
examine, the fact that 25% of the acute
care Texas hospitals were contacted by
―grey market,‖ or ―opportunistic‖
vendors to BUY pharmaceuticals from
the hospitals was revealing.
I do not believe the size of this market is
extremely large, but I do believe that it
exists and needs to be monitored.
It is time for me to
mosey on back to my
chair. Thanks for
attending the
Interchange and for
your attention.
Glad I had the
opportunity to share
some of research.
Thanks so much,

Marv Shepherd

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Dr. Marvin Shepherd: Grey Market Vendor Activities and Drug Shortages in Texas Acute Care Hospitals

  • 1. ―Grey Market‖ and ―Opportunistic‖ Vendor Activities and Drug Shortages in Texas Acute Care Hospitals Marv Shepherd, Ph.D. President Partnership for Safe Medicines and Director Center for Pharmacoeconomic Studies College of Pharmacy University of Texas at Austin Email: marvshepherd@austin.utexas.edu
  • 2. The focus of this research was to explore a possible source of diverted drugs— hospital pharmacies. As we know the counterfeit drug trade is directly linked to the diverted drug trade, when drug diverters have used falsified drugs to meet their supply issues. Diverted drugs may be expired, diluted, contaminated, stored under the wrong conditions (excessive heat, shaken or shock, exposed to sunlight, extreme cold temperatures) or relabeled with wrong information.
  • 3. Definition of Prescription Drug Diversion    Prescription drug diversion is the unlawful removal of an approved pharmaceutical product from the legal distribution system and subsequent distribution to an illicit market place. Diversion can occur anywhere in the legal chain of distribution from pharmaceutical manufacturer, drug packager, transporter, wholesaler, to the retail pharmacies, clinics and hospitals or the patient. Diverted pharmaceuticals can be distributed to legal and illegal markets.
  • 4. A group of wholesalers and 23 people have been accused of generating $605 million in sales from 2007 through 2011 in selling diverted prescription drugs NOT approved by FDA to chain and independent pharmacies in Detroit Miami, New York, Los Angeles, and Washington DC. The press release stated, “There was evidence that the drugs were expired and had counterfeit labels, some with incorrect dosages.‖
  • 5. Some of the drugs listed were Advair®, Celebrex®, Lipitor®, Nasonex®, Valtre x® and Viagra® and drugs to treat HIV, cancer and depression, according to an indictment. The indictment stated: “The pedigrees falsely stated the drugs were obtained from authorized distributors when they actually originated from a network of unlicensed suppliers based mostly in California and New York.”
  • 6. The indictment listed 61 charges against 23 individuals including three wholesalers. The majority were unlicensed suppliers to three Puerto Rico wholesale operations and one Arizona wholesaler. The indictment stated the unlicensed suppliers usually obtain diverted pharmaceuticals by buying pills from patients, from “closed-door” pharmacies or by putting fake labels on expired drugs (drugs from reverse distributors).
  • 7. The indictment lists the diverted drugs came from: 1.“Rozemberg Group‖ network of suppliers ( California Pharmaceutical Specialist, Infinite Health Wholesaler, Global Health Advocates). Falsely stated pedigree came from McKesson. Products came from various sources. Sold $69 million diverted drugs. Only one in the group had a CA license and it was temporary. 2. RTL Health Source, Hawaii Conducted business w/o a license in CA. Falsely stated pedigrees came from H.D. Smith, McKesson and AmerisourceBergen. Sold $91 million diverted drugs. 3. EMED Medical Products, Missouri license—Distributed product in CA w/o a license. Obtained products from Rozemberg Group and other groups, unknown sources. Sold million diverted drugs. $21
  • 8. 4. BowRX Inc. and Oahu Wholesalers BowRx licensed in New Hampshire, Oahu licensed in Hawaii. Both shipped drugs from a UPS store in CA w/o a license. Drug source unknown. Sold $34 million diverted drugs 5. Arbudol Corp, Columbus Wholesale and Cimax Corp. Located in MD and PA. Shipped drugs w/o license from UPS stores in New York City. Sold $169 million diverted drugs to DDLL and LLC.
  • 9. That’s a lot of “buy backs” from consumers, acquisitions of expired drugs and buys from “closed door” pharmacies. However, from the FBI news release on Monday (10-21-13) which names 48 people allegedly involved in a massive consumer Medicaid drug buy back program, I now consider ―buy backs‖ a major source.
  • 11. Initially what gained my interest with the Puerto Rico Case was the acquisition of drugs from ―closeddoor‖ pharmacies. Also, the total amount of diverted drugs being supplied was startling– extraordinarily high at $400 million in product cost.
  • 12. What is a closed-door pharmacy? A closed-door pharmacy is one that usually does not provide pharmaceuticals to “walk-in” patients such as a community pharmacy. Most common “closed-door” pharmacies are: Hospital Inpatient Pharmacies which only dispense to inpatients. Plus it is illegal for these pharmacies to compete with community pharmacies due to their huge discounts. Pharmacies which are only dedicated to longterm care facilities.
  • 13. The indictment did not delineate the proportion or amounts by source: ―closed-door‖ pharmacies, ―buy-back‖ drugs from patients or expired drugs obtained from reverse distributors.
  • 14. So where do diverted drugs come from?
  • 15. Drug Sources for Gray Market Diverters Drugs intended for export to charitable foreign missions Counterfeit drugs Special priced drugs obtained illegally from closed pharmacies, hospitals, p hysician offices Stolen drugs Unauthorized or foreign source distributors/ Internet operations ―Gray Market‖ Diverted Drug Distributors Closed-door pharmacies Drug samples ―Buy-Back‖ drugs from consumers Medicaid, Medicare, 3rd party patients Repackaged foreign drugs
  • 16. Stolen drugs may be a source. However, when you examine U.S. major cargo pharmaceutical thefts, the totals are relatively small compared to $400 million. In 2013, pharmaceutical cargo drug theft is estimated tol be close to $3.5 million and this is a record setting year. FYI, we have already had over 56 cargo thefts.
  • 17. To reiterate, it was the ―closed-door‖ pharmacies, specifically inpatient hospital pharmacies that interested me. To what extent are hospitals a supplier for diverted drugs? My graduate student, Tawfik Rabid, and I conducted a study on how acute care Texas hospitals manage drugs in short supply. So I added a couple questions to the questionnaire to explore the buying and selling by “opportunistic” wholesalers which may be “grey market” vendors.
  • 18. These results are preliminary and we are still exploring the data, but I believe you will find it most interesting. A total of 313 Texas acute hospital pharmacy directors were surveyed. We received 125 completed questionnaires (39.84%).
  • 19. Responses to: ―In regard to your facility, have hospital pharmacy staff been contacted by ―grey market vendors‖ or ―opportunistic‖ vendors in the last month (April 2013)?‖ N= 2 1.6% N=16 12.8% Yes No N=107 85.6% Don't Know
  • 20. Number of times ―grey market‖ vendors contacted the hospital pharmacy personnel in the last month (April, 2013), (N=73) Number of Frequency (%) times Number of Frequency (%) 14 1 (1.4%) times 15 2 (2.7%) 1 1 (1.4%) 20 6 (8.2%) 2 1 (1.4%) 22 1 (1.4%) 3 7 (9.6%) 25 3 (4.1%) 4 7 (9.6%) 30 2 (2.7%) 5 8 (11.0%) 35 1 (1.4%) 6 5 (6.8%) 45 1 (1.4%) 7 1 (1.4%) 50 2 (2.7%) 8 2 (2.7%) 80 1 (1.4%) 9 2 (2.7%) 100 4 (5.5%) 10 11 (15.1%) 200 1 (1.4%) 11 1 (1.4%) Total 73 (100%) 12 2 (2.7%)
  • 21. How often hospital pharmacy staff were contacted by grey market or opportunistic vendors for the purpose of SELLING their drugs. Times Contacted Daily Number Percent 57 53.3% Weekly 43 Monthly 5 Less than once 2 a months 40.2% 4.7% 1.9%
  • 22. When asked if their hospital was contacted by ―grey market vendors‖ to try to BUY drug from the hospital, a total of 82 pharmacy directors indicated ―no‖ they were not contacted to sell their drug inventory.
  • 23. However, 25 respondents (23.4%) indicated ―yes,‖ ―grey market‖ vendors contacted them to BUY pharmaceuticals from the hospital.
  • 24. How often hospital pharmacy staff were contacted by such vendors for the purpose of BUYING drugs from the hospital. Times Contacted Number Percent Weekly Daily Monthly 5 8 3 20.0% 32.0% 12.0% Less than monthly Total 9 36.0% 25 100.0%
  • 25. Admittedly, the results were startling. If 25% of vendors are contacting hospitals to buy drugs from hospitals, then it seems obvious that some hospitals must be selling pharmaceuticals to vendors. To legally do this in Texas, the hospital must have a wholesale license. I contacted the Texas Drug Wholesaler licensing group and found that the number is extremely low—only in special cases does a hospital have a wholesaler license.
  • 26. Illegal Wholesaler Collusion with Hospital Secondary Wholesaler Wholesaler approaches the hospital to buy more drugs than needed from manufacturer. Wholesaler pays the hospital, and diverts the drug to the retail market or other markets. Drug Manufacturer Primary Wholesaler Distributors--Includes Regional Wholesalers Hospital Community Pharmacy
  • 27. The most popular methods these vendors used to contact the hospital staff was by telephone, followed by email. Fax was used infrequently. U.S. mail and personal visits were seldom used.
  • 28. Further analysis revealed that there was: 1. No statistical significant association between size of hospital (number of beds) and number of contacts hospital received from these vendors. 2. No statistical significant association between type of hospital ownership (Non-chain versus chain hospital) and number of contacts by these vendors. 3. No statistical association between location of hospital (rural, small city, and large metropolitan area) and number of contacts by these vendors. These vendors are NOT choosy about whom they solicit.
  • 29. Numbers of times hospital pharmacy personnel were contacted by vendors controlling for facility size (N = 73) Facility Size Number of Grey Market Contacts Total (%) 1 - 10 Greater than 10 22 68.8% 10 31.3% n Row % 12 63.2% 7 36.8% Greater than n 250 beds Row % 11 50.0% 11 50.0% (100%) 45 28 73 (61.6%) (38.4%) (100%) Less than 100 n beds Row % 100 – 250 beds Total (%) Chi-Square Test: 2 = 1.963, n = 73, df = 2, p = 0.375 32 (100%) 19 (100%) 22
  • 30. Numbers of times hospital pharmacy personnel were contacted by vendors controlling for the facility type (N = 73) Facility Type Number of Grey Total Market Contacts (%) 1 - 10 Greater than 10 Non – n 22 18 40 Chain Row % 55.0% 45.0% (100%) Hospitals Chain n 23 10 33 Hospitals Row % 69.7% 30.3% (100%) Total (%) 45 28 (61.6%) (38.4%) 73 (100%) Chi-Square Test: 2 = 1.652, n = 73, df = 1, p = 0.199
  • 31. Numbers of times hospital pharmacy personnel were contacted by grey market vendors controlling for the facility location (N = 73) Facility Location Rural/Semi- n Urban Row % Small/Mediu m Metropolitan Large Metropolitan Number of Grey Market Contacts 1 - 10 Greater than 10 11 10 52.4% 47.6% Total (%) 22 (100%) 21 75.0% 7 25.0% n Row % 13 54.2% 11 45.8% (100%) 45 28 73 (61.6%) Total (%) n Row % (38.4%) (100%) Chi-Square Test: 2 = 3.442, n = 73, df = 2, p = 0.179 28 (100%) 24
  • 32. Although we have more data to examine, the fact that 25% of the acute care Texas hospitals were contacted by ―grey market,‖ or ―opportunistic‖ vendors to BUY pharmaceuticals from the hospitals was revealing. I do not believe the size of this market is extremely large, but I do believe that it exists and needs to be monitored.
  • 33. It is time for me to mosey on back to my chair. Thanks for attending the Interchange and for your attention. Glad I had the opportunity to share some of research. Thanks so much, Marv Shepherd